Daabacadaha waxay la kulmaan dhowr nooc oo cillado ah, kuwaas oo qaarkood ay fududahay in la hagaajiyo. Hagaajinta arrimaha daabacaadda^{(Fixing printer issues)} waxay noqon kartaa madax-xanuun-gaar ahaan aaladaha Windows -maxaa yeelay waxaa jira waxyaabo badan oo kala duwan oo khaldami kara.

Dhibaatadu waxay ka iman kartaa PC-gaaga, daabacaha, ama xidhiidhka ka dhexeeya labada qalab. Casharradani waxa ay iftiiminaysaa toban tallaabo oo laga yaabo in lagu cilad bixiyo madbacadaha aan daabici doonin.

1. Hubi saxamada waraaqaha^{(Paper Tray)} iyo isku xidhka daabacaha^{(Printer Connection)}

Noocyo badan oo daabacayaal ah ma daabici doonaan haddii uu jiro xiriir USB dabacsan ama haddii ay ka maqan yihiin khad ama warqad. Hubi heerarka khad daabacahaaga, nadiifi madaxa daabacaadda, buuxi saxanka warqadda, oo iska ilaali isticmaalka warqad aan tayadoodu wanaagsanayn. Waraaqaha tayadoodu hooseyso waxay sababi kartaa "Jamaacadaha Waraaqaha" iyo arrimo kale^{(“Ghost Paper Jams” and other issues)} oo ka joojinaya daabacahaaga dukumentiyada.

Madbacadaha isticmaalaya xidhiidhka fiilooyinka ah, hubi in labada cidhif ee fiilada ay si adag ugu xidhan yihiin daabacahaaga iyo kombiyuutarkaaga. Ka gudub buug-gacmeedka daabacaha si aad u hesho tilmaamo ku saabsan ku xidhidhiyaha aaladda kombiyuutarkaaga Windows ama Mac .

Daabacadaha fiilo la'aanta ma daabici doonaan dukumeentiyada haddii lagu xiro shabakada Wi-Fi ee khaldan. Hubi^(Make) in daabacahaaga iyo kombuyuutarkaaga ay ku jiraan shabakad wireless la mid ah. Sidoo kale^(Likewise) , hubi goobaha routerkaaga, dami isku xirka VPN , oo ka dhig ciwaanka IP-ga daabacaha mid taagan. Tixraac casharradayada ku saabsan cilad-bixinta Wi-Fi (wireless) daabacayaasha^{(troubleshooting Wi-Fi (wireless) printers)} si aad u hagaajiso dheeraad ah.

2. Daabacaadda cilladaha daabacaha

Daaqadaha^(Windows) waxa ay leedahay qalab cilad-baadhiseed oo baara oo xaliya dhibaatooyinka hardware iyo software. Waxaan kugula talineynaa in aad socodsiiso dhibbanaha daabacaha^{(Printer Troubleshooter)} ka hor inta aadan isku dayin tallaabooyin kale oo kakan.

1. Tag Settings > Bluetooth & Devices > oo dooro Printers & scanners .

Gudaha Windows 10, aad Settings > Devices > Printers & scanners .

1. Ka dooro daabacaha dhibaatada liiska aaladaha ku xiran.

Fiiro gaar ah:^(Note:) Haddii heerka daabacaada uu akhriyo "offline," tixraac tababbarka cilad-raadinta ee ku saabsan soo celinta daabacaha khadka tooska ah^{(troubleshooting tutorial on getting an offline printer back online)} . U gudub talaabada xigta haddii daabacaadaadu online tahay.

1. Dooro Orod^{(Run the troubleshooter)} cilad bixiyaha gudaha tab "Printer settings".

Waxaa jira hab kale oo lagu galo cilad bixiyaha daabacaha gudaha Windows 11 . Tag Settings > System > Cillshoot^{(Troubleshoot)} > Cilad-baadhayaasha kale^{(Other troubleshooters)} oo dooro Ku orodka^(Run) ku xiga "Daabacaha."

Gudaha Windows 10, u gudub goobaha^(Settings) > Cusboonaysiinta & Amniga^{(Update & Security)} > Cilad^{(Troubleshoot)} -bixinta oo dooro cilad-saareyaal Dheeraad^{(Additional troubleshooters)} ah > Daabacaha^(Printer) > oo dooro Orod dhibbanaha^{(Run the troubleshooter)} .

Sug cilad^(Wait) bixiyaha si uu u socodsiiyo hubinta lagama maarmaanka u ah daabacaha, darawaladiisa, iyo hababka kale ee la xidhiidha.

3. U deji Printer-ka sidii Default

Daaqadaha^(Windows) waxa ay leedahay sifo isbedelaysa kombuyutarkaaga agabka daabacaadda caadiga ah ee ku salaysan goobtaada iyo arrimo kale. Sifadu waa ku dhowdahay-kumman laakiin maaha mid fashilantay. Haddii kombuyutarkaagu aanu daabicin dukumeentiyada, waxa laga yaabaa inay noqoto in daabacaha aan shaqaynayn uu yahay qalabka daabacaadda caadiga ah.

MacOS sidoo kale waxay dejisaa daabacaha ugu dambeeya ee ku xiran sida daabacaha caadiga ah ee Mac. Hubi dejinta kombayutarka oo hubi in daabacaha firfircooni yahay aaladda caadiga ah.

Daaqadaha, aad Settings > Bluetooth &^{(Bluetooth & devices)} Devices > Printers & scanners , dooro printer-ka, oo dooro batoonka Set as default .

Kumbuyuutarrada Mac, u gudub nidaamka Preferences^{(System Preferences)} > Printers & Scanners ee kombiyuutarada Mac^{(Printers & Scanners on Mac computers)} , midig-guji daabacaha, oo dooro Set default printer . Haddii kale, fur menu-ka hoos-u-dhaca ee daabacaha Default oo dooro daabacaha sida caadiga ah.^{(Default printer)}

4. Nadiifi Safka Daabacaadda^{(Print Queue)} Kumbiyuutarkaaga

Markaad dirto dukumeenti daabacaadda, kombayutarkaagu wuxuu marka hore u soo dirayaa "shaqada daabacaadda" safka daabacaadda. Shaqada daabacaadda ayaa isla markiiba laga saarayaa safka daabacaadda marka uu daabacuhu daabaco dukumeentiga. Caadiyan waa habraac aan kala go 'lahayn, laakiin waxaa jira waqtiyo marka shaqooyinka daabacaadda la dhammeeyo ay ku sii jiraan safka.

Haddii taasi dhacdo, shaqooyinka daabacaadda ee xiga waxay sidoo kale ku dhegi doonaan safka oo waxay ka ilaalin doonaan daabacahaaga inuu daabaco faylasha. Nadiifinta safka daabacaadda kumbuyuutarka ayaa^{(Clearing your computer’s print queue)} xallin karta dhibaatada.

Nadiifi Safka Daabacaadda Daaqadaha

1. Tag Settings > Bluetooth & scanners > Printers & scanners oo dooro daabacahaga

1. Dooro safka daabacaadda furan^{(Open print queue)} .

1. Dooro Printer on the menu bar menu oo dooro Cancel All Documents .

1. Ka dooro Haa^(Yes) deg degga xaqiijinta.

[14-sababta-windows-pc-wont-print-documents]

Isku day inaad daabacdo dukumeenti kasta ama bogga tijaabada oo hubi haddii safka nadiifinta ay xalisay dhibaatada. Fur liiska daabacaha oo dooro daabac bogga tijaabada^{(Print test page)} .

Haddii dukumentiyada la dhammeeyey ay ku sii jiraan safka daabacaadda, tixraac casharradayada cilad-raadinta ee ku saabsan tirtiridda shaqooyinka daabacaadda xayiran ee Windows^{(troubleshooting tutorial on deleting stuck print jobs in Windows)} .

Nadiifi safka daabacaadda macOS

1. Tag Xulashada Nidaamka^{(System Preferences)} > Printers & scanners , ka dooro daabacaha dhinaca bar-side, oo dooro Safka Daabacaadda Furan^{(Open Print Queue)} .

1. Dooro astaanta x^{(x icon)} ee ku xigta shaqooyinka daabacaadda ee sugaya si aad uga saarto safka.

5. Cusbooneysii dareewalka daabacaha

Daabacahaagu waxa laga yaabaa in aanu ka helin shaqooyinka daabacaadda ee kombayutarkaga haddii darawalkiisu musuqmaasuq yahay ama duugoobay. In kasta oo Windows si toos ah u rakibto cusboonaysiinta darawalka, arrimaha qaar (tusaale, isku xirka intarneedka) ayaa laga yaabaa inay ka hortagaan inay taasi dhacdo. Waa kan sida gacanta loogu rakibo darawal ka kombuyuutarkaaga ama internetka.

Fiiri bogga soo saaraha daabacaha oo soo deji cusboonaysiinta darawalka ee moodeelkaaga daabacaha. Ku xidh daabacaha kombiyuutarkaaga oo raac tillaabooyinka hoose.

1. Midig ku dhufo Start Menu ama taabo furaha Windows^{(Windows key)} + X si aad u furto Menu-ka Helitaanka Degdegga ah^{(Quick Access Menu)} . Dooro Maareeyaha Qalabka^{(Device Manager)} si aad u sii waddo.

1. Kordhi qaybta "Daabacadaha", midig-guji darawalka daabacaha, oo dooro darawalka Cusbooneysii^{(Update driver)} .

1. Si otomaatig ah u dooro darawalada^{(Search automatically for drivers)} oo sugo Windows si aad u raadiso darawalka ugu fiican ee diyaar u ah daabacaha. Nidaamku wuxuu u baahan yahay isku xirka internetka, markaa hubi in PC-gaagu ku xiran yahay Wi-Fi ama shabakad Ethernet .

Haddii kale, dooro Browser kombuyuutarkayga darawalada^{(Browser my computer for drivers)} si ay gacanta ugu rakibaan darawalka aad ka soo dejisay bogga soo saaraha daabacadaha. Dabadeed^(Afterward) , dooro Browse , u gudub goobta darawalka ee PC kaaga, oo dooro Next si aad u rakibto cusbooneysiinta.

Waxaan kugula talineynaa in la habeeyo Windows si uu si toos ah ugu soo dejiyo darawalada daabacahaaga, gaar ahaan haddii aad isticmaaleyso xiriir mitir ah.

Tag Settings > Bluetooth ^{(Bluetooth & devices)}&^{(Printers & scanners)} Qalabka _ _ _^{(Download drivers and device software over metered connections)}

Haddii maamulaha aaladaha^{(Device Manager)} uu sheego in dareewalku uu casriyaysan yahay, hubi website-ka soo saaraha si loo xaqiijiyo. Waxaad ka heli doontaa taariikhda cusboonaysiinta darawalka qaybta "Download," "Software," ama "Drivers" ee bogga soo saaraha daabacadaha. La xidhiidh soo saaraha haddii aanad garanayn sida loo helo, loo rakibo, ama loo cusboonaysiiyo cusboonaysiinta darawalka daabacahaaga.

6. Dib u bilow Aaladahaaga

Awood-baaskiil ku samaynta daabacahaaga iyo kumbuyuutarkaaga ayaa ka caawin kara labada qalabba inay dib-u-sameeyaan xidhiidhka. Ka saar xadhigga korantada daabacaha oo dami kumbiyuutarkaaga. Xusuusnow^(Remember) inaad xirto abka ama dukumeentiyada furan si aadan u lumin isbeddellada aan la keydin.

Dib u bilaw^(Restart) labada qalab, ku xidh daabacahaaga PC-gaaga, oo hubi inaad hadda daabacan karto dukumentiyada.

7. Dib u rakib darawalka daabacaha

Dib u rakibida darawal khaldan ama kharriban ayaa xalin karta arrimaha keenaya in daabacahaagu xumaado. Hawlgalku wuxuu ka kooban yahay tirtirka ama ka saarida darawalka daabacaha^{(deleting or uninstalling the printer driver)} , dib u bilaabista kumbuyuutarka, iyo ku rakibida meel eber ah. Ogsoonow in hawlgalkani saamayn ku yeelan karo wax kasta oo isbeddel ah oo lagu sameeyay goobaha daabacaha iyo dookhyada kombiyuutarkaaga.

1. Ku qor maamulaha aaladda^{(device manager)} gudaha Windows Search oo dooro Maareeyaha Aaladda^{(Device Manager)} .

1. Kordhi qaybta "Daabacaha", midig-guji darawalka daabacaha, dooro qalabka Uninstall^{(Uninstall device)} , oo dooro Uninstall -ka pop-upka.

Waa inaad sidoo kale ka saartaa daabacaha xusuusta PC-gaaga.

1. Tag Settings > Bluetooth &^{(Bluetooth & devices)} Devices > Printers and scanners , dooro printer-ka oo dooro badhanka saar^(Remove) .

1. Ka dooro Haa^(Yes) deg degga xaqiijinta.

Dib u bilaw Windows^{(Restart Windows)} oo dib ugu xidh daabacaha kombuyutarkaaga. Daaqadaha^(Windows) waa in ay si toos ah u rakibaan dareewalka daabacaha marka uu ku xidho PC gaaga.

8. Dib u bilaw Printer Spooler

Printer Spooler waa adeega nidaamka maamula daabacayaasha iyo daabacaadda shaqooyinka qalabka Windows . Cilladaha nidaamka ku meel gaadhka ah waxay saamayn karaan waxqabadka Printer Spooler^{(affect the Printer Spooler’s performance)} waxayna kicin karaan dhibaatooyinka la xidhiidha daabacaadda. Dib u bilaabista adeega daabcadu waxay ku soo celin kartaa adeegii sidii caadiga ahayd.

1. Fur sanduuqa Run Windows (riix furaha Windows^{(Windows key)} + R ), ku qor services.msc sanduuqa wada hadalka, oo tabo Gelida^(Enter) .

1. Midig ku dhufo Printer Spooler oo dooro Dib u Bilow^(Restart) .

9. Cusbooneysii kombiyuutarkaaga

Marka laga reebo hagaajinta kutaannada software-ka, Windows Updates sidoo kale waxay cusboonaysiisaa darawalada duugoobay ama buggy. Madaxa menu-ka Cusbooneysiinta Windows^{(Windows Updates)} oo ku rakib dhismihii u dambeeyay ee Windows-ka ama balastarrada amniga ee u diyaarsan kombayutarkaga.

Gudaha Windows 11, u gudub Settings > Windows Update oo sug inta Windows si ay u hubiso cusbooneysiinta. Waxaa laga yaabaa inaad u baahato inaad dib u bilowdo kombiyuutarkaaga haddii Windows ay horay u soo dejisay cusboonaysiinta. Dooro hadda dib u bilow^{(Restart now)} si aad u cusboonaysiiso oo aad dib ugu bilowdo kombayutarkaga.

Gudaha Windows 10, u gudub goobaha^(Settings) > Cusbooneysiinta & Amniga^{(Updates & Security)} > Cusboonaysiinta Windows^{(Windows Update)} oo dooro Hubi wixii cusbooneed^{(Check for updates)} . Hubi in kombayutarkaagu leeyahay xidhiidh internet.

Gudaha macOS, u gudub Nidaamka Xulashada^{(System Preferences)} > Cusbooneysiinta Software^{(Software Updates)} oo dooro Cusbooneysii Hadda^{(Update Now)} (ama cusboonaysii hadda^{(Upgrade Now)} ).

[32-cusbooneysi-mac-computer]

10. Ku socodsii Software Utility Printer^{(Utility Software)}

HP waxa uu leeyahay utility Doctor Print and Scan^{(Print and Scan Doctor utility)} ( HP Smart for Mac ) kaas oo baara dhibaatooyinka daabacayaasha HP. Qalabku wuxuu ogaan karaa khad faaruq ah oo madhan, software darawalka oo duugoobay, nozzles xannibay, khaladaadka quudinta daabacaadda, iyo dhibaatooyinka kale ee daabacadaha.

Samsung Printer Experience waa utility maamusha daabacayaasha Samsung . Appku waxa uu leeyahay hagayaal badan oo cilad-raadinta oo loogu talagalay daabacaadda dhibaatooyinka daabacayaasha Samsung . Qalabka Daabacaadda Canon Inkjet^{(Canon Inkjet Print Utility)} sidoo kale wuxuu diyaar u yahay daabacayaasha Canon inkjet.

Soo deji oo ku rakib software utility printer-kaaga kumbuyuutarkaaga oo ku socodsii qalabka sida waafaqsan tilmaamaha soo-saaraha.

^{(Pay Attention)}U fiirso Tilmaamayaasha Jirka^(Physical)

Daabacayaashu waxay leeyihiin nalal xaaladeed ama shaashad LCD ah oo muujiya koodka qaladka. Nalalkani waxay tilmaamayaan sababta asaasiga ah ee arrimaha daabacaadda qaarkood. Fiiri buug-gacmeedka daabacaha si aad u ogaato micnaha nalalka tilmaamayaasha iyo koodka khaladka iyo xalalkooda. La xidhiidh soo saaraha daabacaha haddii daabacahaagu aanu weli daabicin ka dib marka uu sameeyo tallaabooyinkan cilad-raadinta.

10 Things to Try When Your Printer Won’t Print

Printers experience several fоrms of malfυnctions, some of which are easy to fix. Fixing printer issues can be a headache—especially on Windows devices—because there’s a wide range of things that could be wrong.

The problem could stem from your PC, the printer, or the connection between both devices. This tutorial highlights ten likely troubleshooting measures for printers that won’t print.

1. Check Paper Tray and Printer Connection

Many printer models won’t print if there’s a loose USB connection or if they’re out of ink or paper. Verify your printer’s ink levels, clean the printhead, fill the paper tray, and avoid using substandard paper. Low-quality paper can cause “Ghost Paper Jams” and other issues that stop your printer from printing documents.

For printers using a wired connection, ensure both cable ends are plugged firmly into your printer and computer. Go through the printer’s manual for instructions on connecting the device to your Windows or Mac computer.

Wireless printers won’t print documents if connected to the wrong Wi-Fi network. Make sure your printer and computer are on the same wireless network. Likewise, check your router settings, disable VPN connections, and make the printer’s IP address static. Refer to our tutorial on troubleshooting Wi-Fi (wireless) printers for more fixes.

2. Run the Printer Troubleshooter

Windows has a suite of troubleshooting tools that diagnoses and resolves hardware and software problems. We recommend running the Printer Troubleshooter before trying other more complex measures.

1. Go to Settings > Bluetooth & devices > and select Printers & scanners.

In Windows 10, go to Settings > Devices > Printers & scanners.

1. Select the problem printer from the list of connected devices.

Note: If your printer status reads “Offline,” refer to our troubleshooting tutorial on getting an offline printer back online. Proceed to the next step if your printer is online.

1. Select Run the troubleshooter in the “Printer settings” tab.

There’s another way to access the printer troubleshooter in Windows 11. Go to Settings > System > Troubleshoot > Other troubleshooters and select Run next to “Printer.”

In Windows 10, go to Settings > Update & Security > Troubleshoot and select Additional troubleshooters > Printer > and select Run the troubleshooter.

Wait for the troubleshooter to run the necessary check on the printer, its drivers, and other associated processes.

3. Set the Printer As Default

Windows has a feature that dynamically changes your PC’s default printing device based on your location and other factors. The feature is near-perfect but not failproof. If your PC doesn’t print documents, it might be that an inactive printer is the default printing device.

macOS also sets the last printer connected as your Mac’s default printer. Check your computer settings and ensure the active printer is the default device.

In Windows, go to Settings > Bluetooth & devices > Printers & scanners, select the printer, and select the Set as default button.

On Mac computers, go to System Preferences > Printers & Scanners on Mac computers, right-click the printer, and select Set default printer. Alternatively, open the Default printer drop-down menu and select the printer as the default.

4. Clear Your Computer’s Print Queue

When you send a document for printing, your computer first sends the “print job” to the print queue. The print job is immediately removed from the print queue when the printer prints the document. It’s usually a seamless process, but there are times when completed print jobs remain in the queue.

If that happens, subsequent print jobs will also get stuck in the queue and prevent your printer from printing files. Clearing your computer’s print queue might resolve the problem.

Clear Print Queue in Windows

1. Go to Settings > Bluetooth & scanners > Printers & scanners and select your printer.

1. Select Open print queue.

1. Select Printer on the menu bar and select Cancel All Documents.

1. Select Yes on the confirmation prompt.

[14-why-windows-pc-wont-print-documents]

Try printing any document or a test page and check if clearing the queue fixed the problem. Open the printer menu and select Print test page.

If completed documents remain in the print queue, refer to our troubleshooting tutorial on deleting stuck print jobs in Windows.

Clear Print Queue in macOS

1. Go to System Preferences > Printers & scanners, select the printer on the sidebar, and select Open Print Queue.

1. Select the x icon next to the pending print jobs to remove them from the queue.

5. Update Printer Driver

Your printer might not receive print jobs from your PC if its driver is corrupt or outdated. Although Windows automatically installs driver updates, some factors (e.g., a metered internet connection) may prevent that from happening. Here’s how to manually install a driver from your computer or the internet.

Check the printer’s manufacturer website and download the latest driver updates for your printer model. Plug the printer into your computer and follow the steps below.

1. Right-click the Start Menu or press the Windows key + X to open the Quick Access Menu. Select Device Manager to proceed.

1. Expand the “Printers” category, right-click the printer’s driver, and select Update driver.

1. Select Search automatically for drivers and wait for Windows to search for the best driver available for the printer. The process requires an internet connection, so ensure your PC is connected to a Wi-Fi or Ethernet network.

Alternatively, select Browser my computer for drivers to manually install a driver you downloaded from the printer manufacturer’s website. Afterward, choose Browse, navigate to the driver’s location on your PC, and select Next to install the update.

We recommend configuring Windows to automatically download drivers for your printer, especially if you’re using a metered connection.

Go to Settings > Bluetooth & devices > Printers & scanners and toggle on Download drivers and device software over metered connections.

If the Device Manager says the printer’s driver is up-to-date, check the manufacturer’s website for confirmation. You’ll find driver update history in the “Download,” “Software,” or “Drivers” section of the printer manufacturer’s website. Contact the manufacturer if you don’t know how to find, install, or update your printer’s driver update.

6. Reboot Your Devices

Power-cycling your printer and computer can help both devices re-establish a connection. Unplug your printer’s power cord and shut down your computer. Remember to close any open apps or documents so you don’t lose unsaved changes.

Restart both devices, connect your printer to your PC, and check if you can now print documents.

7. Reinstall Printer Driver

Reinstalling a faulty or corrupt driver can resolve issues causing your printer to malfunction. The operation entails deleting or uninstalling the printer driver, restarting your computer, and installing it from scratch. Note that this operation may affect any customizations made on the printer’s settings and preferences on your computer.

1. Type device manager into Windows Search and select Device Manager.

1. Expand the “Printer” section, right-click the printer’s driver, select Uninstall device, and select Uninstall on the pop-up.

You should also remove the printer from your PC’s memory.

1. Go to Settings > Bluetooth & devices > Printers and scanners, select the printer, and select the Remove button.

1. Select Yes on the confirmation prompt.

Restart Windows and reconnect the printer to your computer. Windows should automatically install the printer’s driver when it connects to your PC.

8. Restart the Printer Spooler

Printer Spooler is the system service that manages printers and print jobs on Windows devices. Temporary system glitches can affect the Printer Spooler’s performance and trigger printing-related problems. Restarting the print spooler service can restore the service to normalcy.

1. Open the Windows Run box (press Windows key + R), type services.msc in the dialog box, and press Enter.

1. Right-click Printer Spooler and select Restart.

9. Update Your Computer

Asides from fixing software bugs, Windows Updates also updates outdated or buggy drivers. Head to the Windows Updates menu and install the latest Windows build or security patches available for your computer.

In Windows 11, go to Settings > Windows Update and wait for Windows to check for updates. You may need to restart your computer if Windows has already downloaded the update. Select Restart now to update and reboot your computer.

In Windows 10, head to Settings > Updates & Security > Windows Update and select Check for updates. Make sure your computer has an internet connection.

In macOS, go to System Preferences > Software Updates and select Update Now (or Upgrade Now).

[32-update-mac-computer]

10. Run the Printer’s Utility Software

HP has a Print and Scan Doctor utility (HP Smart for Mac) that diagnoses problems with HP printers. The tool can detect empty ink cartridges, outdated driver software, blocked nozzles, print feed errors, and other printer problems.

Samsung Printer Experience is the utility that manages Samsung printers. The app has loads of troubleshooting guides for printing problems on Samsung printers. The Canon Inkjet Print Utility is also available for Canon inkjet printers.

Download and install your printer’s utility software on your computer and run the tool according to the manufacturer’s instructions.

Pay Attention to Physical Indicators

Printers have status lights or LCD screens that display error codes. These lights point out the root cause of some printing issues. Check the printer’s instruction manual to learn what the indicator lights and error codes mean and their respective solutions. Contact the printer manufacturer if your printer still won’t print after running these troubleshooting measures.

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