Waxay u badan tahay inaad hore u maqashay chatbots (ama bots) Waa inay beddelaan abka mobaylada, suuq-geynta iimaylka, oo ay wanaag u beddelaan warshadaha adeegga macaamiisha. Waa inay sidoo kale qaataan qayb wanaagsan oo ka mid ah masuuliyadahaaga mulkiilaha ganacsi ahaan sida kordhinta dakhligaaga, soo jiidashada macaamiisha cusub, ururinta xogta, iyo dhimista kharashyadaada. 

Haddii aad sidoo kale aragto fikradda qof (ama wax kale) oo shaqadaada kuu qabanaya mid soo jiidasho leh, u fiirso liiskan bots Facebook Messenger ugu fiican ee ganacsiga. Waxaan helnay qaar ka mid ah bots-ka Messenger -ka ugu wanaagsan oo aad u isticmaali karto tusaale ahaan haddii aad raadineyso inaad adigu sameysato. 

Waa maxay Facebook Messenger Bot?

Facebook Messenger bot, ama Facebook chatbot waa software farimo toos ah oo ay ku shaqeyso AI oo dadka la hadasha. Chatbot-ka waxa lagu dhejin karaa degel kasta ama bog kasta, laakiin isticmaalka Facebook ee in ka badan bilyan qof waxa macno u leh in Messenger loo isticmaalo goob ahaan. 

Bots-ku way fahmi karaan su'aalaha, ka jawaabi karaan, oo waxay qaban karaan hawlo fudud sida bixinta macluumaadka ama jadwalka ballamaha. Waa kayd waqti u ah macaamiisha iyo ganacsiyadaba. Isticmaalka Messenger bot , waxaad heli kartaa macluumaadka aad raadineyso, iska ilaali inaad ku rakibto app kale, wicitaano taleefan, ama waqti lumis Google . 

Waa maxay sababta loo isticmaalo Messenger ^(Business)Bot^{(Messenger Bot)} ganacsi ?

Mid ka mid ah faa'iidooyinka ugu weyn ee u adeegsiga Messenger bot ganacsi ahaan waa sida iska cad sida ballaaran ee Messenger gaari karo goob ahaan. Dadku Messenger uma isticmaalaan app farimo kali ah^{(use Messenger as a standalone messaging app)} mar dambe. Qaar badan ayaa isticmaala Facebook Messenger marka ay rabaan inay kala hadlaan meherad arrin ku saabsan adeegga macaamiisha. Waxaa dheer, haddii aad raadinayso inaad la xiriirto macaamiishaada, abuurista Messenger bot aad ayay uga sahlan tahay dhisitaanka abka mobaylka.

Qaar ka mid ah faa'iidooyinka kale waxaa ka mid ah gaarista macaamiil cusub, kaa caawinta wax kala iibsiga, dib u hawlgelinta macaamiishii hore, iyo horumarinta adeegga macaamiisha.

Bots-yada ugu sarreeya Facebook Messenger Bots ee Ganacsiga^(Business)

Waxaan isu diyaarinay liis ka mid ah tusaalooyinka Messenger bot ugu wanaagsan. U fiirso sida ganacsiyada kale u isticmaalaan oo hel dhiirigelin inaad ku darto Facebook Messenger bot adiga kuu gaar ah. 

Surveybot

Dad badan ma jecla buuxinta sahannada. Milkiile meherad ahaan, mararka qaarkood waa inaad ka dhex boodaa hoops si aad macaamiishaada uga hesho jawaab celin qaab ka jawaabaya dhawr su'aalood. Taasi waa sababtoo ah isdhexgalkaani wuxuu dhacaa ka dib marka macaamilku helo adeegga aad bixisay oo aysan waxba ka helin. 

Isticmaalka Messenger bot si aad u weydiiso inay buuxiyaan sahanka waxay ka saaraysaa qaybta u muuqata mid adag hawsha. Looma baahna in la soo dejiyo, ama la buuxiyo foomka diiwaangelinta. Macaamiishu waxay si fudud u qoraan jawaabaha.

Surveybot waa fududahay in la isticmaalo, maadaama aysan jirin kood ku lug leh. Waxa kaliya ee aad u baahan tahay waa inaad abuurto sahan adigoo isticmaalaya bogga Surveybot^{(Surveybot website)} ka dibna u gudbi xiriirka macaamiishaada Messenger . Surveybot ayaa kuu ururin doonta jawaabaha si aad hadhow u falanqayn karto.

Domino's Pizza Bot

Domino's Pizza bot waa tusaale weyn oo ah isticmaalka Facebook Messenger bots si aad u dedejiso nidaamka dalbashada adiga iyo macaamiishaada labadaba. Markaad isticmaalayso bot si aad u daryeesho nidaamka dalbashada, waxaad sii daynaysaa mid ama in ka badan oo ka mid ah shaqaalahaaga (ama naftaada) si ay u daryeesho hawlo kale, adoo badbaadinaya wakhtiga iyo lacagta shirkaddaada. Waxaa dheer, maadaama aysan bots-ku nasasho qaadanaynin, macaamiishaadu ma sugi doonaan ilaa qof uu diyaar u yahay inuu qaato dalabkooda.

Domino's Pizza bot wuxuu dejiyaa dhammaan nidaamka dalbashada min bilow ilaa dhamaad. Waxaad ku bilaabaysaa adigoo dooranaya inaad dalbato , si aad ula socoto Amarka ^{(Track Order)},^(Order) ama si aad u gasho Taageerada Macmiilka^{(Customer Support)} . Markaad dalbanayso, bot-ku wuxuu ku tusi doonaa dhammaan xulashooyinka pizza ee la heli karo oo waxaad ku dari kartaa gaariga adiga oo dooranaya Ku dar Dalbashada^{(Add to Order)} . Geedi socodka oo dhami waa mid toosan oo aan qaadan wax ka badan hal daqiiqo.

Hal shay oo kale oo Domino's Pizza bot uu sameeyo ayaa ah dib u la qabsiga macaamiishii hore ee shirkadda. Botku waxa uu kaydiyaa macluumaadka ku saabsan dadka ku dhammaystiray amarada iyada oo la soo dhaafay oo wayddiinaysa haddii ay jeclaan lahaayeen inay sameeyaan dalab isku mid ah.

Saafi ah Adrenaline Gym Bot^{(Pure Adrenaline Gym Bot)}

Waxaa laga yaabaa inaad qiyaasto in la falgalka chatbot ay aad uga duwan tahay la falgalka wakiilka ganacsiga aadanaha ee Messenger . Waxaad u dejin kartaa bot-kaaga si uu ula macaamilo macaamiishaada qaab ciyaar iyo wargelin leh oo aad dareensiiso inay saaxiib kula hadlayaan khadka halkii ay ka ahaan lahaayeen ganacsi.

Pure Adrenaline Gym bot waxay isticmaashaa emojis, gifs, iyo nooc ka mid ah luqadda aan dareemayn qalalan ama mashiinka u eg. Dhammaan isdhexgalka bot-kani wuxuu u eg yahay habka dhabta ah ee lagula hadlo qof kale online, taasoo dadka ka dhigaysa inay dareemaan raaxo badan oo ay u badan tahay inay wax ka iibsadaan. 

Sephora Messenger Bot

Haddii meheraddaadu ay ku xidhan tahay jadwalka ballamaha iyo shirarka, eeg waxa Sephora ku sameeyo Facebook Messenger bot ganacsigooda. Isticmaalka Messenger bot waxa ay u sahlaysaa macaamiishaada in ay si fudud oo degdeg ah u jadwaleeyaan ballamaha mar kasta oo ay online yihiin. Looma baahna in la waco ama laga dhex baadho mareegaha shirkadda si loo raadiyo faahfaahinta xiriirka. Xitaa waxaa laga yaabaa inaad awoodo inaad isticmaasho bot si aad u bedesho khabiirka adeegga macaamiisha. 

Sephora waa astaanta quruxda oo ka mid ahayd shirkadihii ugu horreeyay ee bilaabay isticmaalka Messenger bots. Botkooda waxay ka caawiyaan macaamiisha inay jadwal u sameeyaan ballamaha adeegga dukaanka dhexdiisa. Nidaamku aad buu u fudud yahay wuxuuna qaataa dhowr daqiiqo oo keliya. Kaliya waxaad u baahan tahay inaad doorato Buug ^(Book)Adeeg^(Service) , ka dib dooro adeegga aad rabto inaad jadwal u sameyso, waqtiga iyo goobta kuugu dhow  .

Kayak Facebook Messenger Bot 

Messenger bot- kaaga ayaa kaa caawin kara inaad u kaxayso macaamiishaada si ay u iibsadaan alaabtaada iyo adeegyadaada. Waxaad abuuri kartaa bot kaas oo ururin doona macluumaadka macaamiishaada waxay jecel yihiin iyo waxay neceb yihiin oo siin doona talooyinka shakhsi ahaaneed. Tusaalaha wanaagsan ee bot-ka noocaas ah waa Kayak Messenger bot. 

Kayak Facebook Messenger bot wuxuu siiya isticmaalayaasha talooyinka duulimaadyada iyo huteelada iyadoo lagu saleynayo baahiyahooda. Marka isticmaalaha fariimaha ugu horreeya ee Kayak , botku wuxuu ku weydiin doonaa su'aalo taxane ah si uu u ogaado waxa ay ka raadinayaan safarkooda. Waxa kale oo jira ikhtiyaar aad ku waydiin karto Kayak bot su'aalaha la xidhiidha safarka kaas oo ah beddelka weyn ee saacadaha ku qaadashada Google raadinta macluumaadka khuseeya. Bot-ku wuxuu u noqon karaa caawinaad weyn qof kasta oo safraya markii ugu horeysay oo aan garanayn meel uu ka bilaabo.

Waxaad codsan kartaa isla istaraatiijiyad si aad macaamiishaada wax uga iibsatid haddii ganacsigaagu uu bixiyo noocyo kala duwan oo badeecooyin ah oo loogu talagalay dadka kala duwan, sida dukaanka internetka ama adeegga gaarsiinta. 

Evernote Messenger bot

Evernote isn't just a great note-taking app^{(excellent note-taking app)} , waxay sidoo kale leeyihiin bot ku haboon Evernote Messenger bot oo ay u isticmaalaan inay wax ka qabtaan su'aalaha macaamiisha online. Xiriirinta taageerada macaamiisha waxay had iyo jeer la xiriirtaa sugitaan dheer iyo khad telefoon oo mashquul ah. Evernote , waxaad fariin u diri kartaa botka^(Evernote) oo aad heli kartaa jawaab degdeg ah. 

Marka ugu horeysa ee aad fariinta u dirto Evernote ee Messenger , bot-ku wuxuu ku weydiin doonaa inaad bixiso ciwaanka iimaylka iyo inaad faahfaahiso weydiintaada. Sidan, ma dareemaysid welwel inaad sugto jawaabta shirkadda, laakiin taa beddelkeeda ku kalsoonow in khabiirka adeegga macaamiisha uu kula soo xidhiidhi doono sida ugu dhakhsaha badan. 

Haddii aad dhibaato kala kulanto taageerada macaamiisha ama aad ka hesho su'aalo badan macaamiishaada, waxaad u samayn kartaa Facebook Messenger bot la mid ah ganacsigaaga si aad macaamiishaada u dareensiiso in la maqlo oo kor loogu qaado sawirkaaga ganacsi. 

U samee Facebook Messenger Bot ganacsigaaga

Lahaanshaha meheraddaada waxay la macno tahay inaad wax ka qabato tartanka 24/7. Haddii aad had iyo jeer raadinayso hab aad ku garaacdo tartamayaashaada oo aad ula xiriirto macaamiishaada si hufan, sii Facebook Messenger bot. Waxaad u abuuri kartaa Messenger bot^{(create a Messenger bot)} boggaaga, iyo sidoo kale bogga Facebook . 

Weligaa ma u isticmaashay Facebook Messenger bot ujeedooyin ganacsi? Haddii aad mid u samaysan lahayd meheraddaada, hawlohee ayaad qaban lahayd? Nala wadaag^(Share) fikradahaaga Facebook Messenger bots nagula wadaag qaybta faallooyinka ee hoose. 

6 Best Facebook Messenger Bots for Business

You’ve рrobably heard of chatbots (or bots) before. They’re supposed to replace mobile apps, email marketing, and change the customer service industry for good. They’re also supposed to take on a good chunk of your responsibilities as a business owner like increasing your revenue, attracting new customers, collecting data, and cutting your costs. 

If you also find the idea of someone (or rather something) else doing your job for you appealing, have a look at this list of the best Facebook Messenger bots for business. We found some of the best Messenger bots out there that you can use as examples if you’re looking to create your own. 

What’s a Facebook Messenger Bot?

Facebook Messenger bot, or Facebook chatbot is an automated messaging software powered by AI that converses with people. A chatbot can be placed on any website or page, but with Facebook’s user base of over a billion people it makes sense to use Messenger as a platform. 

Bots can understand questions, answer them, and perform simple tasks like providing information or scheduling appointments. It’s a time-saver for both customers and businesses. Using a Messenger bot, you can get the information you’re looking for, avoiding installing yet another app, making phone calls, or wasting time on Google. 

Why Use a Messenger Bot for a Business?

One of the biggest advantages of using a Messenger bot for business is obviously the wide reach of Messenger as a platform. People don’t just use Messenger as a standalone messaging app anymore. Many use Facebook Messenger when they wish to speak with a business about a customer service issue. Plus, if you’re looking to connect with your customers, creating a Messenger bot is a lot easier than building a mobile app.

Some other benefits include reaching new customers, helping you handle transactions, re-engaging your past clients, and improving customer service.

Top Facebook Messenger Bots for Business

We put together a list of some of the best Messenger bot examples. Have a look at how other businesses use them and get inspired to add your own Facebook Messenger bot. 

Surveybot

Not many people like filling out surveys. As a business owner, sometimes you have to jump through hoops to get your customers to give you feedback in a form of answering a few questions. That’s because this interaction happens after the customer received the service you provided and they aren’t getting anything out of it. 

Using a Messenger bot to ask them to fill in a survey takes the seemingly difficult part out of the task. There’s no need to download, or fill in the registration form. The customers simply type in the answers.

Surveybot is easy to use, as there’s no coding involved. All you need is to create a survey using the Surveybot website and then forward the link to your customers in Messenger. Surveybot will collect the responses for you so you can analyze them later.

Domino’s Pizza Bot

Domino’s Pizza bot is a great example of using Facebook Messenger bots to speed up the ordering process for both you and your customers. When using a bot to take care of the ordering process, you’re freeing up one or more of your employees (or yourself) to take care of other tasks, saving your company time and money. Plus, since bots don’t take breaks, your customers won’t have to wait till someone becomes available to take their order.

Domino’s Pizza bot curates the entire ordering procedure from start to finish. You start by selecting to Order, to Track Order, or to access Customer Support. When ordering, the bot will show you all of the pizza options available and you can add them to cart by selecting to Add to Order. The whole process is very straight-forward and doesn’t take longer than a minute.

One more thing that Domino’s Pizza bot does is re-engaging with the company’s past customers. The bot saves the information about people who have completed orders through it in the past and asks if they’d like to make the same order.

Pure Adrenaline Gym Bot

You might imagine that interacting with a chatbot is a lot different to interacting with a human business representative on Messenger. You can set your bot to engage with your customers in a playful yet informative manner and make them feel like they’re talking to a friend online rather than a business.

Pure Adrenaline Gym bot uses emojis, gifs, and a type of language that doesn’t feel dry or machine-like. The whole interaction with this bot resembles the process of actually talking to another person online, making people feel more comfortable and more likely to make a purchase from you. 

Sephora Messenger Bot

If your business is tied to scheduling appointments and meetings, have a look at what Sephora does with their Facebook Messenger bot for business. Using a Messenger bot will enable your clients to schedule appointments easier and faster whenever they’re online. There’s no need to call or browse through the company’s website in search of the contact details. You might even be able to use a bot to replace a customer service specialist. 

Sephora is a beauty brand that was one of the first companies to start using Messenger bots. Their bot helps customers to schedule in-store service appointments. The procedure is very simple and only takes a couple of minutes. You just need to select Book a Service, then choose the service you’d like to schedule, time and location that’s closest to you. 

Kayak Facebook Messenger Bot 

Your Messenger bot can help you drive your customers to buy your products and services. You can create a bot that will collect information about your customers’ likes and dislikes and give them personalized recommendations. A good example of a bot like that is Kayak Messenger bot. 

Kayak Facebook Messenger bot gives users recommendations on flights and hotels based on their needs. When a user first messages Kayak, the bot will ask them a series of questions to find out what they’re looking for on their trip. There’s also an option to ask Kayak bot travel-related questions which is a great alternative to spending hours on Google searching for relevant information. The bot can be of great help for anyone traveling for the first time and not knowing where to begin.

You can apply the same strategy for getting your customers to make purchases if your business offers a wide range of products for different types of people, like an online store or a delivery service. 

Evernote Messenger bot

Evernote isn’t just an excellent note-taking app, they also have a convenient Evernote Messenger bot that they use to handle customer queries online. Contacting customer support is always associated with long waits and busy phone lines. With Evernote, you can just message the bot and get an immediate reply. 

When you first message Evernote on Messenger, the bot will ask you to provide your email address and to detail your query. This way, you don’t feel anxious about waiting for the company’s reply, but instead get reassured that a customer service specialist will be in touch with you as soon as possible. 

If you have a problem with customer support or get a lot of queries from your clients, you can set up a similar Facebook Messenger bot for your business to make your customers feel heard and improve your business image. 

Create a Facebook Messenger Bot for Your Business

Owning your own business means having to deal with the competition 24/7. If you’re always looking for a way to beat your competitors and connect with your customers in a more efficient way, give Facebook Messenger bot a go. You can create a Messenger bot for your website, as well as a Facebook page. 

Have you ever used a Facebook Messenger bot for business purposes? If you were setting up one for your own business, what tasks would you have it perform? Share your thoughts on Facebook Messenger bots with us in the comments section below. 

Related posts

• 10ka Bots Discord ugu Wanaagsan Milkiile kasta oo adeege waa inuu isku dayo

• 3-da Bots ee ugu Wanaagsan ee Discord Dadweynaha Si aad Muusiga ugu Ciyaarto Server-kaaga

• 7-da Bots ee Slack ugu Fiican kanaalkaaga caajisnimo

• 2 Discord Filter Bots si aad u joojiso erayada xun xun

• 4-da Browser ee ugu Fiican Windows iyo Mac

• 3-da Apps ee ugu Fiican ee Socodka lagu Helo Waddooyinka, Looga Jiro Socodka, oo Aan Lumin

• 5-ta Apps ee Aqoonsiga Muusiga ee ugu Wanaagsan si aad u Hesho Heeso la mid ah Tune

• 7 Apps ee ugu Wanaagsan ee lagu Sameeyo Saaxiibo Online iyo IRL

• 8-da Boodhadhka Codka ugu Fiican ee Discord

• Emby vs Plex: Keebaa Warbaahineed kuu Wanaagsan adiga?

• Barnaamijyada Reddit ee ugu Fiican Windows iyo Mac

• Software-ka Karaoke ee ugu Fiican ee Daaqadaha

• 6 Tafatirayaasha ugu Fiican ee PDF ee Windows 10 sanadka 2021

• 6-da Barnaamij ee Uurka ugu Fiican ee 2021

• 21 Qalabka Maareynta Wakhtiga ugu Fiican iyo Apps aad u baahan tahay inaad isku daydo

• Qiimaha IFTTT: Pro ma mudan yahay qiimaha?

• 15-ka Subreddits ee ugu Wanaagsan ee lagu qaniino marka aad caajiso

• 7 Apps ee ugu Wanaagsan ee kaa caawinaya inaad Si Wanaagsan u Baro

• ToDoist Desktop App ee Daaqadaha: Dib u eegis Buuxa

• SurveyMonkey vs. Foomamka Google: Keebaa Wanagsan?