Khadka wax soo saarka ee Amazon Fire TV wuxuu^{(Amazon Fire TV product line)} leeyahay qaar ka mid ah aaladaha qulqulka ugu fiican ee suuqa, taas oo ay ugu wacan tahay midowga quruxda badan ee qalabka adag iyo nidaamka qalliinka casriga ah. In kasta oo ay si aan kala go 'lahayn u shaqeeyaan inta badan, waxaa jira marar ay cilladaan aaladahaan qulqulka ah.

Tusaale ahaan, isticmaalayaasha qaarkood waxay soo sheegaan in TV-gooda Dabka uu qaboojinayo^{(Fire TV keeps freezing)} oo uu si joogto ah u daaha. Waxaa jira dhowr arrimood oo tan keena. Maqaalkan, waxaan ku iftiiminaynaa qaar ka mid ah qodobadan iyo xalalkooda.

1. Hubi xidhiidhkaaga internetka

Haddii aad dhex mari karto is-dhexgalka TV-ga Dabka^(Fire) laakiin waxa ku jira muuqaalku uu sii qaboojinayo ama qaboojinayo, xidhiidhkaaga intarneedka ayaa u badan dhibaatada. Waxa xiiso leh^{(Interestingly)} , Fire OS wuxuu kuu ogolaanayaa inaad hubiso heerka xidhiidhka Wi-Fi kaaga. 

Madaxa Settings tab, dooro Shabakadda^(Network) , u guuri cursor-ka shabakada firfircoon, oo taabo badhanka Pause/Play ee fogaanta.

Bogga Xaaladda Isku-xidhka^{(Connection Status)} , hubi in labada calaamadoodba ay akhriyaan "Ku Xidhan Wi-Fi" iyo "Ku xidhan internetka. Intaa waxaa dheer , hubi ^{(” Additionally)}xoogga signalada^{(Signal Strength)} shabakada oo akhri "Aad u Wanaagsan."

Haddii bogga Heerka^{(Connection Status)} Isku-xidhka uu muujiyo fariin khalad ah "Ku xidhan dhibaatooyin" ama xoogga signalada shabakadu ay ku calaamadsan tahay " Taciif^(Weak) " ama " liita^(Poor) ," TV gaaga Dabka^(Fire) waxaa laga yaabaa inuu kaydiyo macluumaadka marka la sii daayo.

Si taas loo xalliyo, dib u billow router -kaaga Wi-Fi oo dib ugu xidh TV- gaga Fire shabkada. ^(Fire)Waa inaad sidoo kale tixgelisaa hagaajinta anteenada routerkaaga, ka goynta aaladaha kale ee shabakada Wi-Fi^(Wi-Fi) , ama isticmaal fidinta Wi-Fi^{(using a Wi-Fi extender)} . Taasi waxay u xorayn doontaa xoogaa xajmiyeedka TV-ga Dabka^(Fire) oo ay suurtogal tahay inay soo afjarto arrimaha xannibaadda ama qaboojinta.

Dabka^(Fire) TV- gaagu waxa laga yaabaa inuu muujiyo fariin khalad ah "Ma jiro shabakad isku xidhan" haddii laga xannibay gelitaanka intarneedka router kaaga. Haddi ay arintu sidaa tahay, hubi maamulaha router-ka oo hubi in TV-ga Dabka^(Fire) uu galo internet-ka.

2. Xoog ku jooji oo ka saar Cache App

Inta badan ee aad isticmaashid app-ka, waxa sii badanaya faylasha ku meel gaadhka ah ee uu abuurayo oo ku kaydinaya TV gaaga Dabka . ^(Fire)Inkasta^(Albeit) oo faylasha kaydka ah ay caawiyaan codsiyada si degdeg ah, ururinta xogta kaydinta ee dheeraadka ah waxay u horseedi kartaa jawaab-celin la'aan iyo dhibaatooyin kale mustaqbalka fog.

Haddii TV-ga Dabka^(Fire) uu sii qaboojinayo oo keliya marka aad abka gaarka ah isticmaasho, disho abka, tirtir faylalka ku meel gaadhka ah^{(delete its temporary files)} (ama xogta kaydinta), oo dib u socodsii. 

Waa kuwan sida qasab looga joojiyo abka ku jira TV-ga Dabka^(Fire) :

1. U gudub tab Settings oo dooro Applications .

1. Dooro Maamul Codsiyada Rakibaya^{(Manage Installed Applications)} .

1. Dooro app-ka sii qaboojinaya TV- gaaga Dabka .^(Fire)

1. Dooro joogsiga xooga^{(Force stop)} .

Taasi waxay ku dadajin doontaa Dabka OS^{(Fire OS)} inuu xidho abka xagga hore iyo gadaalba.

1. Dooro Clear cache si aad u tirtirto faylasha ku meel gaadhka ah ee abka.

Sug^(Wait) hal daqiiqo oo mar kale fur abka. Haddii abka uu sii qaboojinayo TV-gaaga Dabka^(Fire) , abka waxa laga yaabaa inuu duugoobay ama ka kooban yahay qaar ka mid ah cilladaha. Xaaladdaas, cusboonaysiinta abka waxay noqon kartaa xalka kaliya. U gudub qaybta xigta si aad u barato sida loo cusboonaysiiyo abka TV gaaga Dabka .^(Fire)

3. Cusbooneysii App-ka

Waxaa jira dhowr siyaabood oo abka loogu rakibo TV-ga Dabka^(Fire) : Si toos ah Amazon Appstore -ka ama apps^{(sideloading apps from your PC)} -ka dhinac raran ee kombayutarkaga ama mareegaha qolo saddexaad. Isha abkaaga TV-ga Dabka^(Fire) , waa lama huraan in aad casriyeyso.

Si aad u cusboonaysiiso apps ka Amazon Appstore ka , aad Settings > Applications > Appstore oo taabo badhanka Dooro ee ku yaala meel fog fog ee TV-ga ^(Select)Dabka^(Fire) si aad awood ugu yeelatid " Cusbooneysiin Toos ah^{(Automatic Updates)} ."

Barnaamijyada dhinac ka raran, u gudub shabakada horumariyaha, soo deji nuqulkii u dambeeyay ee abka, oo dhinaca geli faylka dejinta abka ee TV-ga Dabka^(Fire) mar kale. 

4. Dib u bilaw Dabka TV

Haddii TV-ga Dabka^(Fire) uu bilaabo baraf ama haddii kale uu si kale u shaqayn waayo, dib u soo kabashada waxay kaa caawin kartaa xallinta dhibaatada.

Samee dib u bilow jilicsan^{(Perform a Soft Restart)}

Dib-u-bilaabista jilicsan ee TV-gaaga Dabka^(Fire) waxay la macno tahay dib-u-kicinta aaladda qulqulka leh iyadoo la isticmaalayo fogaanta. Si fudud^(Simply) u riix oo hay badhamada Xulo^(Select) oo hakad Pause/PlayDabka^(Fire) TV isku mar.

Ku dhawaad ​​​​5 ilbiriqsi gudahood, waa inaad ku aragto ogaysiinta "TV-ga Dabka Amazon^{(Amazon Fire)} waa damsan yahay" ogaysiinta shaashadda TV-gaaga.

5-10 ilbiriqsi oo kale, TV-ga Dabku^(Fire) waa inuu si toos ah u shido. Fur abka qaarkood^{(some apps)} , ciyaar filim Netflix^{(Netflix movie)} , fur kanaalada TV-ga aad jeceshahay^{(favorite TV channels)} , oo hubi haddii TV-ga Dabka^(Fire) uu hadda shaqeeyo isaga oo aan baraf lahayn.

Samee dib u bilow adag^{(Perform a Hard Restart)}

Haddii dib-u-kicinta jilicsani aysan hagaajinin dhibaatada, ka saar TV-ga Dabka^(Fire) isha korantada oo dib ugu xidh dhowr ilbiriqsi ka dib. Taas waxaa loo yaqaan "Reboot Adag." Waxaan kugula talineynaa inaad sugto ilaa 30 ilbiriqsi ka hor inta aan dib loogu xirin aaladda isha tamarta. Waxaad ka bixi kartaa fiilada USB- ga ^(USB)Dabka^(Fire) TV dongle ama waxaad ka bixi kartaa adabtarada korantada USB godka korantada.^(USB)

Inta aad ku jirto, hubi in Dabka^(Fire) TV-ga HDMI uu ku habboon yahay dekedda HDMI ee TV-gaaga . Haddii TV-gaagu leeyahay dekedo badan oo HDMI ah, u beddel TV-ga ^(HDMI)Dabka deked ^(Fire)HDMI ka duwan oo hubi haddii ay taasi dejinayso qalabka. 

5. Cusbooneysii TV-ga Dabka

Dabka^(Fire) TV- gaagu wuu dagi karaa haddii uu ku shaqaynayo nidaamka hawlgabka ama kutaanku fuulay. Waa kuwan sida loogu rakibo Dabka^(Fire) OS-gii ugu dambeeyay ee TV- gaaga Dabka :^(Fire)

1. Tag qaybta Dejinta Dabka ee TV-gaaga oo dooro TV-ga ^{(My Fire TV)}Dabkayga^(Settings) .

1. Dooro Ku saabsan^(About) .

1. Dooro Hubi Cusbooneysii^{(Check for Updates)} .

Haddii uu jiro nooc cusub oo dab-damis^{(Fire OS)} ah, TV-gaaga Dabka^(Fire) ayaa isla markaaba ka soo dejisan doona oo ka rakibi doona server-ka Amazon. Haddii kale, waxaad shaashada ku arki doontaa fariinta "TVga Dabkaagu waa cusub yahay "^(Fire)

6. Dib u deji TV-ga Dabka

Dib-u-dejinta Dabka^(Fire) TV-gaaga ee warshadda waxay ka saari doontaa dhammaan abka dhinac saddexaad, tirtiri doonta soo dejintaada, oo ka tirtiri doonta akoonkaaga Amazon aaladda qulqulka. Dhanka kore, si kastaba ha ahaatee, warshadda dib u dejinaysa TV-gaaga Dabka^(Fire) waxay u badan tahay inay xalliso arrimaha keenaya inay baraf noqoto inta lagu jiro isticmaalka.

Waa in aan sheegno in aad dib u dajinayso TV-gaaga Dabka^(Fire) haddii dhammaan tillaabooyinka kale ee cilad-bixinta ay shaqayn waayaan.

1. Madaxa Settings tab, dooro My Fire TV , oo dooro Dib u Dajinta Defaults Warshada^{(Reset to Factory Defaults)} .

1. Dooro Dib^(Reset) u dajinta degdega xaqiijinta si aad u sii wado.

Taas beddelkeeda, taabo oo hay badhanka Soo- Back/Return button iyo badhanka jihada saxda ah^{(Right direction button)} ilaa 5 ilbiriqsi ilaa inta ay wershadu soo celinayso caddaynta isla markiiba ka soo baxayso shaashadda.

3. Dooro OK si aad u sii wadato. Haddii aanad dooran ficil ka hor inta aanay tirintu dhammaan, Dabka^(Fire) TV-gaagu wuxuu si toos ah u sii wadi doonaa dib u habaynta warshadda.

Ku soo celinta TV-ga Dabka^(Fire) ee warshadda waxay qaadan kartaa ilaa 10-15 daqiiqo. Qalabku waxa kale oo laga yaabaa inuu dib u bilaabo dhawr jeer inta lagu jiro habka dib u dejinta. Dabka^(Fire) TV-ga ha ka bixin isha korontada ama ha damin TV-gaga. Taasi waxay carqaladayn doontaa habka oo ay suurtogal tahay inay dhaawacdo aaladda qulqulka. 

La xidhiidh Adeegga Macmiilka Amazon

Haddii TV-ga Dabka^(Fire) uu sii qaboojinayo ka dib dib-u-habaynta warshadaynta, la xidhiidh Adeegga Macmiilka Amazon^{(Amazon Customer Service)} wixii taageero ah. Dhibaatadu waxay u badan tahay inay sabab u tahay cillad wax soo saarka. Haddii ay taasi dhacdo, waxaad heli doontaa lacag celin ama unug bedela—laakin waa haddii TV-ga Dabka^(Fire) uu weli ku hoos jiro dammaanadda xaddidan ee 90-ka maalmood ee aaladaha Amazon^{(90-Day limited warranty for Amazon devices)} .

6 Fixes to Try if Your Fire TV Keeps Freezing

The Amazon Fire TV product line houses some of the best streaming devices in the market, thanks to a beautiful union of sturdy hardware and a sophisticated operating system. Although they work seamlessly most of the time, there are occasions when these streaming devices malfunction.

For instance, some users report that their Fire TV keeps freezing and lagging frequently. There are several factors that cause this. In this post, we highlight some of these factors and their respective solutions.

1. Check Your Internet Connection

If you can navigate the Fire TV interface but video content keeps buffering or freezing, your internet connection is most likely the problem. Interestingly, Fire OS lets you check the status of your Wi-Fi connection. 

Head to the Settings tab, select Network, move the cursor to the active network, and press the Pause/Play button on the remote.

On the Connection Status page, make sure both checkmarks read “Connected to Wi-Fi” and “Connected to the internet.” Additionally, ensure the network’s Signal Strength and reads “Very Good.”

If the Connection Status page displays a “Connected with problems” error message or the network signal strength is labeled “Weak” or “Poor,” your Fire TV may buffer content while streaming.

To resolve this, restart your Wi-Fi router and reconnect your Fire TV to the network. You should also consider adjusting your router’s antenna, disconnecting other devices from the Wi-Fi network, or using a Wi-Fi extender. That’ll free up some bandwidth for the Fire TV and possibly end the buffering or freezing issues.

Your Fire TV may display a “No network connection” error message if it’s blocked from accessing your router’s internet. If this is the case, check the router’s admin panel and make sure your Fire TV has internet access.

2. Force Stop and Clear App Cache

The more you use an app, the more temporary files it creates and stores on your Fire TV. Albeit cache files help applications load faster, over-accumulation of cache data can lead to unresponsiveness and other problems in the long run.

If your Fire TV only keeps freezing when you use a particular app, kill the app, delete its temporary files (or cache data), and rerun it. 

Here’s how to force-quit an app on your Fire TV:

1. Navigate to the Settings tab and select Applications.

1. Select Manage Installed Applications.

1. Select the app that keeps freezing your Fire TV.

1. Select Force stop.

That’ll prompt Fire OS to close the app in the foreground and background.

1. Select Clear cache to delete the app’s temporary files.

Wait for a minute and open the app again. If the app keeps freezing your Fire TV, the app is probably outdated or contains some bugs. In that case, updating the app might be the only solution. Proceed to the next section to learn how to update apps on your Fire TV.

3. Update the App

There are several ways to install apps on the Fire TV: Directly from the Amazon Appstore or sideloading apps from your PC or third-party websites. Whatever the source of your Fire TV apps, it’s essential to keep them up-to-date.

To update apps installed from the Amazon Appstore, go to Settings > Applications > Appstore and press the Select button on your Fire TV remote to enable “Automatic Updates.”

For sideloaded apps, head to the developer’s website, download the latest version of the app, and sideload the app’s setup file on your Fire TV again. 

4. Restart Fire TV

If your Fire TV starts freezing or otherwise malfunctioning out of the blue, rebooting it could help fix the problem.

Perform a Soft Restart

Soft-restarting your Fire TV means rebooting the streaming device using the remote. Simply press and hold the Select and Pause/Play buttons on your Fire TV remote simultaneously.

In about 5 seconds, you should see a “Your Amazon Fire TV is Powering Off” notification on your TV screen.

In another 5-10 seconds, the Fire TV should turn on automatically. Open some apps, play a Netflix movie, open your favorite TV channels, and check if your Fire TV now works without freezing.

Perform a Hard Restart

If a soft reboot doesn’t fix the problem, unplug the Fire TV from its power source and plug it back in after some seconds. That’s called a “Hard Reboot.” We recommend waiting for about 30 seconds before reconnecting the device to its power source. You can either unplug the USB cable from the Fire TV dongle or unplug the USB power adapter from the electric socket.

While you’re at it, check that the Fire TV’s HDMI end fits into your TV’s HDMI port. If your TV has multiple HDMI ports, switch the Fire TV to a different HDMI port and check if that stabilizes the device. 

5. Update Your Fire TV

Your Fire TV may lag if it’s running an outdated or bug-ridden operating system. Here’s how to install the latest FireOS on your Fire TV:

1. Go to your Fire TV’s Settings tab and select My Fire TV.

1. Select About.

1. Select Check for Updates.

If there’s a new Fire OS version, your Fire TV will immediately download and install it from Amazon’s server. Otherwise, you’ll see a “Your Fire TV is up to date” message on the screen.

6. Reset Fire TV

Resetting your Fire TV to factory default will remove all third-party apps, delete your downloads, and deregister your Amazon account from the streaming device. On the upside, however, factory resetting your Fire TV will most likely resolve issues causing it to freeze during usage.

We should mention that you should only reset your Fire TV if all other troubleshooting steps don’t work.

1. Head to the Settings tab, select My Fire TV, and select Reset to Factory Defaults.

1. Select Reset on the confirmation prompt to proceed.

Alternatively, press and hold the Back/Return button and the Right direction button for about 5 seconds until a factory reset confirmation prompt pops up on the screen.

3. Select OK to proceed. If you don’t select an action before the countdown runs out, your Fire TV will automatically proceed with the factory reset.

Restoring your Fire TV to factory default can take about 10-15 minutes. The streaming device may also restart multiple times during the reset process. Do not unplug the Fire TV from its power source or turn off your TV. That’ll disrupt the process and possibly damage the streaming device. 

Contact Amazon Customer Service

If your Fire TV keeps freezing after a factory reset, contact Amazon Customer Service for support. The problem is most likely due to a manufacturing defect. If that’s the case, you’ll get a refund or a replacement unit—but only if your Fire TV is still under the 90-Day limited warranty for Amazon devices.

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