Dunida tignoolajiyada si dhakhso ah ayey isu beddeshaa, taas oo xirfadaha teknoolojiyadda maalinlaha ah ee aad baratay toban sano ka hor ay u badan tahay in aanay maanta khusayn. Haddii aad ahayd qof weyn oo ku jiray 80-meeyadii, xirfadaha kombayuutarku uma dhowa inay muhiim u yihiin sida ay hadda yihiin. Jiilkaas 30-ka ah ee qaangaarka ah ayaa hadda garaacaya da'da hawlgabka oo haddii aysan si miyir leh ula soconin taariikhda, tignoolajiyada casriga ahi waxay noqon kartaa mid cabsi leh. 

Laga soo bilaabo taleefannada casriga ah ilaa TV-yada^(TVs) smart , waa wax badan in la wada qaado hal mar. Inta badan waxay ku dhacdaa jiilka da'da yar si ay uga caawiyaan odayaashooda inay isticmaalaan oo ay ku raaxaystaan ​​faa'iidooyinka teknoolojiyadda casriga ah. Waxaan leenahay khibrad aad u badan oo aan siineyno caawinaad iyo tilmaamo dadka da 'kasta leh. Waayo-aragnimadaasi waxay bixisay casharro dhowr ah oo muhiim ah marka ay timaado la macaamilka isticmaalayaasha waayeelka ah. 

Haddii aad noloshaada ku leedahay isticmaaleyaal ku dhaca qaybtaas, talooyinkan guud ayaa kaa caawin doona in habka baridda tignoolajiyada ay aad u fududaato.

Waligaa ha is-hoosaysiin^{(Never Condescend)}

Waligaa qof ha ku xukumin in aanu wax ka aqoon tignoolajiyada. Waxaa jira liis dheer oo ah waxyaabo qof kasta oo la siiyay uusan waxba ka ogeyn iyo qof aan aqoon u lahayn teknoolojiyadda ma istaahilo in hoos loola hadlo. 

Mar walba samir iyo ixtiraam u yeelo qofka aad caawinayso. Haddii labada dhinac midkood xanaaqo, qaado nasasho oo isku day mar kale dhowr daqiiqo ka dib. Dhageyso^(Listen) qofka si aad u fahanto meesha uu ka yimid, si fudud ha u sugin in aad hadalkaaga ku hadasho.

Ku Xisaabta Aqoonta Jirta^{(Take Existing Knowledge Into Account)}

Isticmaale kasta oo aad isku dayayso inaad caawiso maaha meel bannaan! Qaado wakhti aad ku xakamayso waxa isticmaalahaagu hore u yaqaanay. Isticmaalayaasha da'da weyn ayaa laga yaabaa inay dhab ahaantii leeyihiin aqoon farsamo oo duug ah, laakiin weli waa lagu dhisi karaa. 

Markaa qaado wakhti aad ku qiimayso heerka iyo nooca aqoonta uu qof leeyahay oo la jaanqaad tilmaantaada si ay ugu habboonaato.

Ka digtoonow xaddidnaanta Jireed^{(Be Aware Of Physical Limitations)}

Isticmaalayaal badan oo da 'weyn ayaa dhibaato ku ah aragooda, maqalkooda, qallafsanaantooda iyo xitaa xawaaraha ay ku raaci karaan tilmaamaha. Arintan u fur fur oo waydii in laguu sheego arin kasta oo ay ka mid yihiin kuwan soo socda. 

Isticmaalka sifooyinka gelitaanka^{(accessibility features)} sida weyneeyaha shaashadda ama xakamaynta codka^{(voice controls)} waxay noqon kartaa qayb ka mid ah casharka. Isticmaalayaasha da'da weyn ayaa laga yaabaa in laga niyad jabiyo dhibaatooyinkan dartiis oo ha ka warqabin sifooyinka badan ee aaladaha casriga ahi ay tahay inay magdhow u helaan.

Is sharax^{(Explain Yourself)}

Ha u qaadan in qofka aad isku dayayso in aad caawiso aanu caqli ku filnayn si uu u fahmo waxa daboolka ka socda. Haddii aad si ku filan u sharaxdo, waa suurtogal inaad qof kasta ka caawiso inuu fahmo sida ay wax u shaqeeyaan mabda'a ahaan. 

Markaa ha iska daacin su'aalaha ku saabsan farsamada lafteeda ama ha siin jawaabo fudud oo aan loo baahnayn. Haddii fahamka dabeecadda tignoolajiyada gaarka ah ay ka caawin doonto qofka inuu si fiican u isticmaalo aalad ama codsi, si firfircoon ugu dar sharraxaadahaas.

Ku qabooji Jargon^{(Chill With The Jargon)}

Jargon waa qalab fiican oo dadka aqoonta u leh goobta ay si hufan ugu wada hadlaan, laakiin sidoo kale waxay caqabad weyn ku tahay gelitaanka qof kasta oo aan hore u ahayn wax-soo-saarka. 

Marka la eego macnaha dhabta ah tani waxay la macno tahay inaadan isticmaalin ereyada teknoolajiyada jargon ilaa aad daruuri u tahay mooyee. Taa beddelkeed wax u sharax si hadal caadi ah, adigoo isticmaalaya erayo ay dadka badankiisu garan karaan. 

Ku Dhiiri Gelida Habka Gacmaha^{(Encourage a Hands-On Approach)}

Inta suurtogalka ah, waa inaad u ogolaataa qofka aad isku dayayso inaad wax barato inuu isagu wax walba sameeyo. U diid rabitaanka in aad la wareegto, xitaa sida mudaaharaad. Taa beddelkeeda, ha ku dhaqmaan awaamiirtaada iyagoo isticmaalaya gacmahooda. 

Waxaa jira badweyn ay ku kala duwan yihiin daawashada qofka oo wax samaynaya iyo adiga oo samaynaya. Markaa sii fursad kasta oo ay ku helaan waqti-gacan.

Diirada saar Dhisida Kalsoonida^{(Focus On Building Confidence)}

Cabsida ayaa ah arrin weyn marka la macaamilayo farsamada. Taa baddalkeeda, cabsida waxa horseeda wax aan la garanayn. Haddii aadan fahmin shay, way fududahay in laga cabsado. 

Marka in kasta oo tilmaamaha tooska ah iyo tilmaamaha cad ay weli aad muhiim u tahay, haddii aad rabto in dadka isticmaala da'da weyn ay runtii "helaan" tignoolajiyada aad isku dayeyso inaad u sharaxdo iyaga, waxaa muhiim ah in cabsida lagu beddelo kalsooni.

Waa inaad caddeysaa inaadan "jebin" karin shay adigoo isticmaalaya kaliya. Ilaa inta xogta muhiimka ah ee qof la taageerayo ama si badbaado leh loogu jiro daruuraha, waxa ugu xun ee dhici kara waa in wax dib loo dejiyo. 

Habka ugu fiican ee lagu baran karo qayb gaar ah oo teknooloji ah waa inaad si xor ah ugu ciyaarto. Qaladaad samayntu waa qayb muhiim ah oo ka mid ah waxbarashada iyo aaladaha casriga ahi waa kuwo aan nacasnimo lahayn. Markaa ka yeel qodob ka saar werwerkaas oo ku dhiirigeli qofka inuu si xor ah u sahamiyo.

Bar inay ku Kalluumaystaan ​​Maskaxda ku xalinta dhibaatada^{(Teach Them To Fish With a Problem-Solving Mindset)}

Mid ka mid ah khaladaadka ugu waaweyn ee aad samayn karto marka aad qof barato tignoolajiyada, waa in aad xafido hagitaan nidaamsan si ay hawl gaar ah u gutaan. Waa maxay sababtu? Sababtoo ah isla marka ay dhacdo wax ka baxsan qoraalka, isticmaaluhu wuxuu u baahan yahay inuu helo qof caawiya.

Taa beddelkeeda, way wanaagsan tahay in la abuuro dabeecad xallinta mushkiladda marka ay timaado tignoolajiyada. Haddii ay la kulmaan qalad ama shay ay dhacaan oo aan lagu sheegin tilmaamaha, dhiiri geli raadinta Google iyo isku dayo madax-bannaan oo lagu xallinayo arrinta ka hor inta aanad wacdin caawimaad.

Always Keep it Relevant!

Waxbarashada dadka waaweyn, oo loo yaqaan andragogy , waxay leedahay xeer weyn oo muhim ah - ku hay mid habboon. 

Bartayaasha qaan-gaarka ah waxay qiimeeyaan waqtigooda waxayna rabaan inay ogaadaan waxa ay tahay adeegsiga dhabta ah ee qayb aqooneed. Markaa, haddii aanu qofku xiisaynaynin tignoolajiyada aawadiis, waxaad heli doontaa natiijooyin aad uga wanaagsan adiga oo had iyo jeer diyaariya macluumaadka marka loo eego ku habboonaanta iyo faa'iidada.

Ma jiro qof aad uga weyn inuu wax barto^{(No One Is Too Old To Learn)}

Aragtida dadka da'da ah ee aan awoodin inay wax ka bartaan farsamada cusub waa khuraafaad dhammaystiran. Waxaan ognahay dad badan oo ku jiray da'da hawlgabka markii ay barteen xirfadaha sida codaynta ama taageerada miiska. 

Taas oo macnaheedu yahay waa inaad dhigataa nacaybkaaga markaad ka caawinayso isticmaalayaasha da'da weyn inay la qabsadaan tignoolajiyada cusub. Ka dib, sidee jeclaan lahayd in^(you) laguula dhaqmo haddii doorarka la rogo?

9 Tips to Teach Your Grandparents Tech

The world of technology is changing so quickly, that the daily tech skills you learned just ten yeаrs ago are probably irrelevant today. If you were an adυlt in the 80s, computer skills weren’t nearly as important as thеy are now. That generation of 30-something adults are now hitting retirement age and if they haven’t cоnsciously kept up to date, modern technology can be quite intimidating. 

From smartphones to smart TVs, it’s a lot to take in all at once. It often falls to the younger generation to help their elders use and enjoy the benefits of modern tech. We have quite a lot of experience providing help and instruction to people of all ages. That experience has provided a number of key lessons when it comes to dealing with elderly users. 

If you’ve got users in your life who fall into that category, these general tips will help make the process of teaching technology much easier.

Never Condescend

Never judge someone for not knowing something about technology. There’s a long list of things any given person knows nothing about and someone who isn’t tech-savvy doesn’t deserve to be talked down to. 

Always have patience and respect for the person who you’re helping. If either party gets frustrated, take a time-out and try again after a few minutes. Listen to the person to understand where they’re coming from, don’t simply wait for your turn to speak.

Take Existing Knowledge Into Account

Each user you’re trying to help isn’t a blank slate! Take the time to get a handle on what your user already knows. Older users may actually have technical knowledge that’s out of date, but can still be built upon. 

So take the time to assess what level and type of knowledge someone has and adapt your instruction to match it.

Be Aware Of Physical Limitations

Many older users have problems with their eyesight, hearing, dexterity and even the speed with which they can follow instructions. Be open about this and ask that you be told of any issues such as these coming to the fore. 

Using accessibility features such as a screen magnifier or voice controls can be a part of your lesson. Older users might be dissuaded because of these problems and be unaware of the many features modern devices have to compensate for them.

Explain Yourself

Don’t assume that the person you’re trying to help isn’t smart enough to understand what’s going on under the hood. If you explain it well enough, it’s possible to help anyone understand how something works in principle. 

So don’t dismiss questions about the technology itself or give needlessly simple answers. If understanding the nature of a particular technology will help the person use a device or application better, proactively include those explanations.

Chill With The Jargon

Jargon is a good tool for knowledgeable people in a field to efficiently talk to each other, but it’s also a major barrier to entry for anyone who isn’t already an insider. 

In practical terms this means you should not use jargon tech terms unless absolutely necessary. Instead explain things in common parlance, using terms that most people would know. 

Encourage a Hands-On Approach

As far as possible, you should let the person you’re trying to teach do everything themselves. Resist the urge to take over, even as a demonstration. Instead, have them act out your instructions using their own hands. 

There’s an ocean of difference between passively watching someone do something and doing it yourself. So give them every opportunity to get hands-on time.

Focus On Building Confidence

Fear is a major factor when dealing with technology. In turn, fear is driven by the unknown. If you don’t understand something, it’s easy to find it scary. 

So while direct and clear instruction is still very important, if you want older users to really “get” the technology you’re trying to explain to them, it’s important to replace fear with confidence.

You should make it clear that you can’t “break” something just by using it. As long as someone’s crucial information is backed up or safely in the cloud, the worst that can happen is having to reset something. 

The best way to learn a specific piece of tech is to play with it freely. Making mistakes is an important part of learning and modern devices are pretty foolproof. So make a point of allaying these worries and encouraging the person to explore freely.

Teach Them To Fish With a Problem-Solving Mindset

One of the biggest mistakes you can make when teaching someone about technology, is to have them memorize a rote set of instructions in order to accomplish a specific task. Why? Because as soon as something off-script happens, the user needs to get someone to help them.

Instead, it’s better to instill a problem-solving attitude when it comes to technology. If they encounter an error or something happens that wasn’t covered in the instructions, encourage a Google search and independent attempts at fixing the issue before calling for help.

Always Keep it Relevant!

Adult education, referred to as andragogy, has a big cardinal rule – keep it relevant. 

Adults learners value their time and want to know what the practical application of a piece of knowledge is. So, unless the individual is interested in the technology for its own sake, you’ll get much better results by always framing information in terms of its relevance and usefulness.

No One Is Too Old To Learn

The stereotype of older people being unable to learn anything about new technology is a complete myth. We know plenty of people who were at retirement age when they learned skills like coding or desktop support. 

Which means you have to park your prejudices when helping older users get to grips with new technology. After all, how would you like to be treated if the roles were reversed?

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