Waxaa jira galka calaamad su'aal biligleynaya oo ku yaal shaashadda Mackaaga markaad shid. Waad yaaban tahay, ma hubin waxa dhacaya, oo waxaad la yaaban tahay waxa la sameeyo si aad astaanta uga saarto shaashadda Mac kaaga. Tallaabooyinka cilad-raadinta ee casharkan waa inay caawiyaan xallinta dhibaatada.

Galkani waxa uu ka soo muuqan doonaa shaashadda haddii ay jirto dhibaato (ku meel gaadh ah ama joogto ah) oo ku saabsan saxanka bilowga ee Mac kaaga. ^(Mac)Waxay asal ahaan ka dhigan tahay in Mac -gaagu aanu awoodin inuu helo ama kabo nidaamka hawlgalka Mac ka diskka adag ( HDD ) ama hard-state drive ( SSD ). 

Ogow in xalka mushkiladan uu ku xirnaan doono sababta. Si kastaba ha ahaatee, ugu yaraan mid ka mid ah talooyinka hoos ku qoran waa in ay hagaajiyaan qaladka galka biligleynaya Mac .

1. Dib u bilow Mac-gaga

Dib-u-kicinta Mac^(Mac) - gaagu waxay hagaajin kartaa khaladaadka nidaamka taasoo keenaysa galka su'aasha biligleynaya mac inuu ku dhego shaashaddaada Mac . Kahor intaadan bilaabin nidaamka reboot, ka saar fiilada kasta, qalabyada, ama wadista dibadda ee ku xidhan Mac -gaaga - oo ay ku jiraan fiilada ku dallaca.

Qabo badhanka korontada ilaa 10 ilbiriqsi. Sug^(Wait) inta uu MacBookgaagu^(MacBook) gabi ahaanba xidhan yahay, sug hal daqiiqo, oo mar kale taabo badhanka korontada. Haddii aaladda ay saamaysay ay tahay desktop- ka Mac (i ^(Mac)Mac ama Mac mini) ka saar fiilada korontada, sug ugu yaraan 10 ilbidhiqsi, dib u xidh fiilada, oo Mac -gaaga dib u shid.

U bood hagaajinta cilad-raadinta hoose haddii Mac -gaagu wali soo bandhigo galka biligleynaya ka dib dib-u-kicinta.

2. Dib u dabee Mac kaaga NVRAM ama PRAM

Xusuusta Helitaanka Random^{(Random Access Memory)} Aan Kacsan ( NVRAM ) waa qayb kaydinta kombuyuutarrada Mac oo xafida goobaha iyo macluumaadka muhiimka ah. ^(Mac)Markaad isbeddel ku sameyso xulashada disk-ga bilowga ah ee Mac iyo dejinta nidaamka kale ee aasaasiga ah (dhawaaqa, bandhigga, taariikhda iyo waqtiga, qaabeynta dekedda, iwm.), macOS-gaaga wuxuu ku keydiyaa NVRAM^(NVRAM) .

Dejinta lagu kaydiyay NVRAM way kala duwanaan kartaa iyadoo ku xidhan nooca Mac iyo aaladaha ku xidhan Mac kaaga . NVRAM -ka ^(NVRAM)Mac - gaagu waxa ay u badan tahay in uu kharriban yahay haddii uu muujiyo galka calaamadda su'aasha ee bilowga, uu ku dhego muraayad madow, ama uu muujiyo khaladaad kale oo bilawga ah.

Nasiib wanaag, waxaa jirta hab dib loogu dejiyo NVRAM-ka si ay u noqoto mid warshadeed^{(reset the NVRAM to factory default)} , taasina waxay xallin kartaa arrimahan. Tillaabooyinka lagu sameeyo dib u dajinta NVRAM way kala duwanaan doonaan iyadoo lagu saleynayo qaabka ama jiilka Mac kaaga .

1. Qabo badhanka awooda Mac kaaga ilaa ay shaashadu ka baxdo. Sug^(Wait) 10 - 30 ilbiriqsi oo dheeraad ah si uu Macagu^(Mac) gabi ahaanba u xidho.
2. Daar Mac -gaaga (riix batoonka awoodda) oo isla markiiba hay Command + Option + P + R furayaasha.

1. Qabo afarta fure inta uu Macagu^(Mac) kor u kacayo. Furaha sii daa 20 ilbiriqsi ka dib marka Macagu^(Mac) soo bandhigo sumadda Apple ama uu ciyaaro dhawaaqa bilowga labaad.

Haddii Mac -gaagu aanu mar dambe soo bandhigin galka summada su'aasha inta lagu jiro bilowga, xaqiiji inaad haysatid saxanka bilowga ah ee saxda ah ee lagu doortay goobaha MacOS Startup Disk -ga si aanu khaladku u soo noqon.

1. Tag Nidaamka Dookhyada^{(System Preferences)} > Startup Disk , dooro summada qufulka ee ku yaal geeska hoose ee bidix, oo geli eraygaaga sirta ah ee Mac . Waxa kale oo aad ku xaqiijin kartaa adiga oo isticmaalaya Aqoonsiga Touch^{(Touch ID)} haddii Mac -gaagu leeyahay iskaanka faraha.

1. Dib u dooro wadeeyaha ( Macintosh HD ) sidii diskkaaga bilowga oo dooro Dib u bilow^(Restart) .

3. Ku bilow Mac in Mode Safe ah

Walxaha soo galitaanka^(Items) (tusaale, softiweer ku raran macOS inta lagu jiro bilowga) waxay mararka qaarkood sababi karaan khaladaad bilow ah sida gal sumadda su'aasha. Ku xidhida Mac-gaga qaab badbaado^{(Booting your Mac into Safe Mode)} leh ayaa kaa caawin karta in la ogaado oo la ciladeeyo dhibaatada.

Sida aad ugu biirto Habka Badbaadada^{(Safe Mode)} ah waxay ku xirnaan doontaa habaynta hardware/processor-ka ee Mac gaaga .

Ku dheji Mac-ku-saleysan Intel oo u gal Mode Safe^{(Boot Intel-Based Mac into Safe Mode)}

Shaashada ay ku taal galka summada su'aasha, taabo oo hay batoonka Power^{(Power button)} -ka Mac ilaa 10 ilbiriqsi ilaa uu ka xirayo. Sug^(Wait) 10 ilbiriqsi oo kale, taabo batoonka Korontada^{(Power button)} oo isla markiiba taabo oo hay furaha Shift^{(Shift key)} .

Sii da furaha Shift -ka marka shaashadda soo galku ay ka soo muuqato bandhigga Mac kaaga.^(Shift)

Kaboole Mac-ku-saleysan Silikoon una gal Qaab Badbaado leh^{(Boot Apple Silicon-Based Mac into Safe Mode)}

Riix oo hay batoonka Korontada^{(Power button)} oo sug inta uu Macagu^(Mac) xidho. Sug 10 ilbiriqsi, taabo oo hay batoonka Korontada^{(Power button)} mar kale ilaa uu ka soo muuqdo bogga ikhtiyaarka bilowga ah ee shaashadda.

Dooro diskkaaga bilowga ah^{(startup disk)} , taabo oo hay furaha Shift^{(Shift key)} , oo dooro Continue in Safe Mode ee bogga xiga. Geli eraygaaga sirta ah ee Mac shaashadda gelitaanka si aad u gasho Mode Safe^{(Safe Mode)} . Dib u bilow Mac -gaga si caadi ah oo hubi haddii taasi xalliso dhibaatada.

Walxaha soo galku^(Items) ma shubtaan inta lagu jiro nidaamka boot Mode Safe . ^{(Safe Mode)}Sidaa darteed, haddii Mac -gaagu si sax ah ugu dhejiyo Mode Safe^{(Safe Mode)} , shayada gelitaanka waxay u badan tahay inay yihiin sababta asaasiga ah ee calaamadda su'aasha galka.

4. Ka saar Walxaha Login

Dejinta walxaha^{(Login Items)} soo galitaanka waxay sidoo kale xallin kartaa mashaakilaadka bilowga ee buugaagta xusuus-qorka ee Mac iyo miisaska gacanta. Haddii dhibaatadu sii socoto ka dib markii laga baxo Habka Badbaadada^{(Safe Mode)} , mar kale gal Habka Badbaado^{(Safe Mode)} oo ka saar Shayada Soo Galitaanka^{(Login Items)} (ama abka bilawga ah).

1. Tag Xulashada Nidaamka^{(System Preferences)} > Isticmaalayaasha & Kooxaha^{(Users & Groups)} , oo dooro akoonkaaga qaybta "Isticmalaha Hadda" ee dhinaca dhinaceeda.

1. Tag shayga Login^{(Login Items)} tab, dooro summada qufulka ee ku taal geeska bidix ee hoose oo geli eraygaaga sirta ah ee Mac.

Liis ka samee shayada soo galitaanka^{(Login Items)} si aad dib ugu dari karto haddi curyaaminta alaabtu aanay xalin dhibaatada.

1. Dooro shayga soo gal^{(Login Items)} oo dooro ka remove/minus icon si aad midba midka kale uga saarto.

Dib u billow Mac -gaaga oo hubi haddii uu hadda kabaha la'aan yahay galka calaamadda su'aasha. Hadday sidaas tahay, dib ugu dar shayga Login midkiiba^{(Login Items one)} oo dib u bilow Mac -gaaga ka dib markaad ku darto shay kasta. Taasi waxay kaa caawin doontaa in la go'aamiyo shayga Galitaanka^{(Login Item)} ee dhibaatada leh ee ka mas'uul ah arrinta bilowga.

5. Samee dayactirka Utility Disk-ga

Qalabka "Gargaarka Koowaad" ee deegaanka soo kabashada macOS wuxuu baari karaa oo hagaajin karaa qaladaadka saxanka^{(diagnose and repair disk errors)} ee ka joojinaya Mac-gaaga inuu si sax ah u bilaabo. Samee qalabka dayactirka haddii dhammaan tillaabooyinka cilad-bixinta ay caddeeyaan ilmo iska soo rididda. 

1. Riix oo hay badhanka korantada ee Mac kaaga ilaa 10 ilbiriqsi oo sug inta uu gabi ahaanba xidho.
2. Haddii Mac -gaagu isticmaalo processor-ka Intel-ku-saleysan, shid, oo isla markiiba taabo oo qabo Command + R kumbuyuutarka. Hayso furayaasha ilaa uu Macku^(Mac) ka soo shubayo Kaaliyaha Soo-kabashada^{(Recovery Assistant)} ama kabaha u gal Habka Soo-kabashada^{(Recovery Mode)} .

Macs - ka leh Chipset-ka Silikon ee Apple, taabo oo hay badhanka awoodda ilaa uu daaqada Ikhtiyaarka Bilawga^{(Startup Options)} ka soo galo shaashadda. Dooro Ikhtiyaarada^(Options) oo dooro Sii wad^(Continue) si aad u sii wado.

1. Dooro akoonka isticmaalaha Mac oo dooro Next . Geli erayga sirta ah ee koontada oo dooro marlabaad Next .

1. Dooro Utility Disk^{(Disk Utility)} oo dooro Continue .

1. Taabo View on the toolbar.

1. Ka dooro Tus All Devices^{(Show All Devices)} ka doorarka hoos u-hoos u dhaca.

1. Ka hubi qaybta "Gudaha" ee dhinaca bar-side si aad u hesho saxankaaga bilowga ah ee Mac. Ku samee dayactirka gargaarka degdega^{(First Aid)} ah dhammaan xajmiyada iyo weelasha ku jira saxanka bilowga, laga bilaabo mugga ugu dambeeya ee saxanka. Dooro saxanka oo dooro gargaarka degdega^{(First Aid)} ah ee qalabka.

1. Dooro Orod^(Run) degdega xaqiijinta.

Marka Disk Utility la dhammeeyo adoo hubinaya ama hagaajinaya mugga, dooro mugga ku xiga ee ka sarreeya, dooro Gargaarka Degdegga ah^{(First Aid)} , oo dooro Run . Ku samee hubinta gargaarka degdega^{(First Aid)} ah dhammaan xajmiyada saxanka iyo saxanka laftiisa, ka dibna dib u bilow Mac kaaga .

1. Dooro sumadda x cas^{(red x icon)} si aad u xidho daaqada Utility Disk.

1. Fur menu Apple^{(Apple menu)} oo dooro Dib u bilow^(Restart) .

La xidhiidh Taageerada Apple

Sidaan hore u soo sheegnay, summada sumadda galka summada waxay sidoo kale muujin kartaa dhaawac joogto ah oo soo gaadhay dariiqa adag ee Mac-gaaga. La xidhiidh Taageerada Apple^{(Contact Apple Support)} ama ballan ballanta Genius Bar haddii aanay midna talooyinkan cilad-raadinta xalin dhibaatada. Hard Disk-gaaga Mac-ga iyo qaybaha kale waxay u badan tahay in laga baari doono arrimaha qalabka ama dhaawaca jirka.

Dib u rakib macOS^{(Reinstall macOS)} haddii aadan heli karin Mac - gaaga Xarunta Genius Bar ama xarunta dayactirka. Haddii aad sidaa sameysid waxay tirtiri doontaa Hard Disk-gaaga Mac oo waxaad waayi doontaa xog muhiim ah. Haddii aad awooday inaad xalliso dhibaatada, hubi inaad ku kaydiso Mac-gaaga adoo isticmaalaya Disk Utility^{(back up your Mac using Disk Utility)} ama Time Machine si aad uga hortagto luminta xogta haddii qaladku mar kale soo noqdo.

Seeing the Question Mark Folder on Mac? Here’s What To Do

There’s a flashing question mark foldеr on your Mac’s screen when you turn it on. You’re puzzled, unsure about what’s happening, and wondering what to do to gеt the icon off your Mac’s screen. The troubleshоoting steps in this tutorial should help reѕolve the problem.

This folder will appear on the screen if there’s a (temporary or permanent) problem with your Mac’s startup disk. It basically means your Mac is unable to locate or boot the Mac operating system from the hard disk drive (HDD) or solid-state drive (SSD). 

Note that the solution to this problem will depend on the cause. However, at least one of the recommendations below should fix the Mac flashing folder error.

1. Restart Your Mac

Rebooting your Mac can fix system errors causing the flashing question mac folder to get stuck on your Mac screen. Before initiating the system reboot, unplug any cable, accessory, or external drive connected to your Mac—including the charging cable.

Hold down the power button for about 10 seconds. Wait for your MacBook to shut down completely, wait for a minute, and press the power button again. If the affected device is a Mac desktop (iMac or Mac mini) unplug the power cable, wait for at least 10 seconds, reconnect the cable, and turn your Mac back on.

Jump to the troubleshooting fixes below if your Mac still displays the flashing folder after the reboot.

2. Reset Your Mac’s NVRAM or PRAM

The Non-Volatile Random Access Memory (NVRAM) is a storage component of Mac computers that keeps important settings and information. When you make changes to your Mac’s start-up disk selection and other basic system settings (sound, display, date and time, port configuration, etc.), your macOS saves them in the NVRAM.

The settings stored in the NVRAM may vary depending on your Mac’s model and devices connected to your Mac. Your Mac’s NVRAM is probably corrupt if it displays the question mark folder on start-up, gets stuck on a black screen, or exhibits other weird start-up errors.

Luckily, there’s a way to reset the NVRAM to factory default, and that could resolve these issues. The steps to perform an NVRAM reset will vary based on the model or generation of your Mac.

1. Hold down your Mac’s power button until the screen goes off. Wait for 10 – 30 more seconds for your Mac to shut down completely.
2. Turn on your Mac (press the power button) and immediately hold the Command + Option + P + R keys.

1. Hold the four keys while your Mac boots up. Release the keys after about 20 seconds when your Mac displays the Apple logo or plays the second startup chime.

If your Mac no longer displays the question mark folder during start-up, confirm that you have the correct startup disk selected in the macOS Startup Disk settings so that the error doesn’t reoccur.

1. Go to System Preferences > Startup Disk, select the lock icon in the bottom-left corner, and enter your Mac’s password. You can also authenticate using Touch ID if your Mac has a fingerprint scanner.

1. Reselect the (Macintosh HD) drive as your startup disk and select Restart.

3. Start Mac in Safe Mode

Login Items (i.e. software that load alongside macOS during startup) can sometimes cause startup errors like the question mark folder. Booting your Mac into Safe Mode can help diagnose and troubleshoot the problem.

How you boot into Safe Mode will depend on the hardware/processor configuration of your Mac.

Boot Intel-Based Mac into Safe Mode

On the screen with the question mark folder, press and hold your Mac’s Power button for about 10 seconds until it shuts down. Wait for another 10 seconds, press the Power button and immediately press and hold the Shift key.

Release the Shift key when the login screen appears on your Mac’s display.

Boot Apple Silicon-Based Mac into Safe Mode

Press and hold the Power button and wait for your Mac to shut down. Wait 10 seconds, press and hold the Power button again until the startup options page comes on the screen.

Select your startup disk, press and hold the Shift key, and select Continue in Safe Mode on the next page. Enter your Mac’s password on the login screen to enter Safe Mode. Restart your Mac normally and check if that resolves the problem.

Login Items don’t load during the Safe Mode boot process. So, if your Mac boots correctly in Safe Mode, login items are likely the root cause of the question mark folder issue.

4. Remove Login Items

Disabling Login Items can also resolve startup problems on Mac notebooks and desktops. If the problem continues after exiting Safe Mode, boot into Safe Mode again and remove Login Items (or startup apps).

1. Go to System Preferences > Users & Groups, and select your account in the “Current User” section on the sidebar.

1. Head to the Login Items tab, select the lock icon in the bottom-left corner and enter your Mac’s password.

Make a list of the Login Items so you can add them back if disabling the items doesn’t resolve the problem.

1. Select the Login Items and select the remove/minus icon to remove them one after another.

Restart your Mac and check if it now boots without the question mark folder. If so, re-add the Login Items one at a time and restart your Mac after adding each item. That will help determine the problematic Login Item responsible for the startup issue.

5. Run the Disk Utility Repair

The “First Aid” tool in the macOS recovery environment can diagnose and repair disk errors stopping your Mac from booting correctly. Run the repair tool if all troubleshooting steps prove abortive. 

1. Press and hold your Mac’s power button for about 10 seconds and wait for it to shut down completely.
2. If your Mac uses an Intel-based processor, turn it on, and immediately press and hold Command + R on the keyboard. Keep holding the keys until your Mac loads the Recovery Assistant or boots into Recovery Mode.

For Macs with Apple’s silicon chipset, press and hold down the power button until the Startup Options window comes on the screen. Select Options and select Continue to proceed.

1. Select a Mac user account and select Next. Enter the password for the account and select Next again.

1. Select Disk Utility and select Continue.

1. Tap View on the toolbar.

1. Select Show All Devices from the drop-down options.

1. Check the “Internal” section on the sidebar for your Mac’s startup disk. Run the First Aid repair on all volumes and containers in your startup disk, starting from the last volume on the disk. Select the disk and select First Aid on the toolbar.

1. Select Run on the confirmation prompt.

When Disk Utility is done checking or repairing the volume, select the next volume above it, select First Aid, and select Run. Run the First Aid check on all volumes in the disks and the disk itself, then restart your Mac.

1. Select the red x icon to close the Disk Utility window.

1. Open the Apple menu and select Restart.

Contact Apple Support

As mentioned earlier, the question mark folder icon could also indicate permanent damage to your Mac’s hard drive. Contact Apple Support or schedule a Genius Bar appointment if none of these troubleshooting recommendations fixes the problem. Your Mac’s hard disk and other components will likely be examined for hardware issues or physical damages.

Reinstall macOS if you can’t get your Mac to a Genius Bar or repair center. Doing so will erase your Mac’s hard disk and you will lose important data. If you were able to resolve the problem, ensure you back up your Mac using Disk Utility or Time Machine to prevent data loss if the error ever reoccurs.

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