Isticmaalayaal badan ayaa soo sheegay cilada Aqoonsiga isticmaale ee aad gelisay ma jiro^{(The user ID you entered does not exist)} . Iyadoo qaladkan uu inta badan dhaco marka la isku dayayo in la galo portal.office.com , waxa laga yaabaa inay dhacdo marka la gelayo codsiyada kale ee la xidhiidha Microsoft .

Aqoonsiga isticmaale ee aad gelisay ma jiro

The User ID you entered does not exist. Please check that you have typed your User ID correctly.

Qeexitaanka qaladkan wuxuu dhigayaa in dhibaatadu ay tahay aqoonsiga isticmaalaha, Microsoft waxay xaqiijisay in arrintu noqon karto aqoonsiga isticmaalaha ama erayga sirta ah iyo dhibaatadu waxay noqon kartaa dhinaca server-ka ama codsiga macmiilka.

Si loo xalliyo qaladka Aqoonsiga isticmaale ee aad gelisay ma jiro^{(The user ID you entered does not exist)} isku day xalalka soo socda:

1] Mar labaad xaqiiji aqoonsiga^(Verify)

Waxaa laga yaabaa inay suurtogal tahay inaad gelayso shahaadooyin khaldan. Haddii aad gelayso aqoonsi khaldan markaa wax kasta oo aad isku daydo ma awoodid inaad gasho codsiga, sidaas darteed, ka hor intaadan sii wadin xal kale fadlan ka hubi aqoonsiga.

Khalad caadi ah oo isticmaaleyaal badani sameeyaan ayaa ah inay furaha xidhaan markay gelayaan magaca isticmaale iyo erayga sirta ah. Tan kale, waxa kale oo aad ka hubin kartaa furayaasha cilladaysan ee kumbuyuutarkaaga.

2] Isku day inaad^(Try) gasho codsiyada kale ee la xidhiidha Microsoft

Si la mid ah bogaleyaal kale oo badan, Microsoft waxay isticmaashaa habka-saxiixa-kaliya. Tani waxay ka dhigan tahay inaad isticmaalayso isla aqoonsiga si aad u gasho Skype , Hotmail , Outlook , Microsoft Office , iyo kaaga Windows 10 kombiyuutarka. Haddaba si aad u go'doomiso sababta isku day inaad geliso codsi kale oo la xidhiidha Microsoft . Tusaale ahaan. haddii arintu ku saabsanayd portal.office.com, isku day inaad gasho Skype codsiga desktop. Tani waxay kaa caawin doontaa in la go'doomiyo haddii arintu ay tahay server-ka ama macmiilka.

3] U dir^(Send) email tijaabo ah aqoonsiga iimaylka loogu talagalay

Si aad u hubiso in aqoonsiga iimaylka uu jiro iyo inkale isku day inaad u dirto iimaylka aqoonsiga iimaylka ee laxidhiidha akoonka isticmaalaha kaas oo aadan awoodin inaad ka soo gasho iyada oo loo marayo. Tani waxay kaa caawin doontaa in la go'doomiyo arrimaha xisaabta.

4] Dib u deji furahaaga Microsoft

Xalalka hore, waxaan diirada saarnay aqoonsiga isticmaalaha oo ah xudunta dhibaatada, si kastaba ha ahaatee, waxaad sidoo kale tixgelin kartaa dib u habeynta erayga sirta ah ee bogga Microsoft^{(Microsoft’s website)} .

5] Ka hubi^(Check) arrimaha server-ka Microsoft

Iyadoo ay naadir tahay in server-ka Microsoft uu fashilmo, haddii uu dhaco, ma awoodi doontid inaad gasho shabakadaha wax kasta oo aad isku daydo. Xaaladda website-ka^{(status of the website)} portal.office.com waa la hubin karaa halkan^(here) .

The user ID you entered does not exist - Microsoft account error

A lot of users have reported the error The user ID you entered does not exist. While this error mostly occurs while trying to access portal.office.com, it may occur while accessing other applications associated with Microsoft.

The user ID you entered does not exist

The User ID you entered does not exist. Please check that you have typed your User ID correctly.

The definition of this error states that the problem is with the user ID, Microsoft has confirmed that the issue could be with either the user ID or the password and the problem could be from the server-side or with the client application.

To resolve the error The user ID you entered does not exist try the following solutions:

1] Verify the credentials once again

It may be possible that you are entering the wrong credentials. If you are entering the wrong credentials then no matter what you try you will not be able to log into the application, thus, before proceeding with any further solution please check through the credentials.

A common mistake many users make is to keep the caps lock on while entering the username and password. Other than this, you can also check for defective keys on your keyboard.

2] Try logging in to other applications associated with Microsoft

In a manner similar to many other portals, Microsoft uses a single-sign-on system. This means you would be using the same ID to log onto Skype, Hotmail, Outlook, Microsoft Office, and your Windows 10 computer. So to isolate the cause try logging it in into another application associated with Microsoft. Eg. if the issue was with portal.office.com, try logging in to the Skype for desktop application. This will help in isolating whether the issue is with the server or the client.

3] Send a test email to the intended email ID

To check whether the email ID exists or not try sending an email to the email ID associated with the user account from which you are unable to log in. Check from the sender’s end if you are able to send the email or not and whether it passes through. This will help in isolating issues with the account.

4] Reset your Microsoft password

In the earlier solutions, we were focusing on the user ID as the center of the problem, however, you can also consider resetting the password through Microsoft’s website.

5] Check for issues with the Microsoft server

While it is rare for the Microsoft server to fail, if it does, you will not be able to access the websites no matter what you try. The status of the website portal.office.com could be checked here.

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