Waxaan dhawaan ka soo noqday safar 3 bilood ah oo aan shiday mishiinka Windows 8.1 si aan u ogaado in aanay waxba shaqayn. Sababo qariib ah awgood, apps kala duwan kuma xidhi doono intarneedka^(Internet) mana ku xidhi karo dukaanka Windows^{(Windows Store)} . Xaqiiqdi waxa aan ku xidhnaa internetka^(Internet) sababtoo ah waxaan ka baadhayaa aniga oo isticmaalaya IE iyo Chrome , marka waxay ahayd wax la yaab leh sababta aanan ugu xidhi karin dukaanka ama sababta apps qaarkood uma shaqayn doonaan.

Ugu dambeyntii, waxaan ku dhex orday qoraal uu Gerrand ku soo qoray boggiisa oo^{(Gerrand on his blog)} ku saabsan sida dhammaan hababka caadiga ah ee lagu xalliyo dhibaatadan aysan u shaqeynin: hubinta taariikhda / wakhtiga kombiyuutarkaaga, adoo isticmaalaya netsh iyo wsreset amarada, adoo isticmaalaya koonto maxalli ah halkii aad isticmaali lahayd online account oo isku dayaya in aad dib u cusboonaysiiso PC. Runtii waan isku dayay badi xulashooyinkaas sababtoo ah waxay dhacday inay mar hore noqoto waxaanan ka qoray qoraal ku saabsan hagaajinta dhibka ku xidhidhiyaha kaydka baloogkayga kale. Waxa kale oo uu sheegaa wsreset orodka, kaas oo u muuqday in uu shaqeeyay hal daqiiqo, laakiin labaad waxaan isku dayay in aan gujiyo wax kasta oo ku yaala Bakhaarka, waxay dib ugu noqotay inay i siiso fariin isku mid ah.

Si kastaba ha ahaatee, midkoodna xulashooyinka ku yaal boostadayda hore uma muuqan inay ka shaqeyso mashiinkan. Gerrand ayaa ugu dambeyntii ogaaday in ay la xiriirto koontada Windows Live . Boostiisa, wuxuu ku qoray sida xisaabtiisa loo xaqiijiyay ka dibna wax walbaa waxay bilaabeen inay shaqeeyaan. Xaaladdeyda, akoontiga waa la xaqiijiyay, laakiin waxaan lahaa laba tillaabo oo xaqiijin ah oo la ii suurtageliyay, sidaas darteedna waa inaan ku dhejiyaa lambarkayga xaqiijinta.

Aan ku bilowno in aan aadno Settings^(Settings) on Windows 8 annagoo mouse-kaagu u rarayna dhanka midig ee shaashadda. Kadibna ku dhufo Beddel Goobaha PC^{(Change PC Settings)} ee ugu hooseeya.

Hadda dhagsii Xisaabaadka^(Accounts) ku yaal liiska gacanta bidix.

Halkan waa halka aad ku arki doonto macluumaadka muhiimka ah ee dhibka ku keenaya Bakhaarka Daaqadaha^{(Windows Store)} . Haddii ay tahay dhibaatada xaqiijinta iimaylka, waxaad arki doontaa " Waxaad u baahan tahay inaad xaqiijiso akoonkaaga. ^{(You need to verify your account.)}” hoos ciwaanka emailkaaga. Haddii kale waxay odhan doontaa Kala goo^(Disconnect) . Haddii aad leedahay xaqiijin laba-tallaabo ah, waxaad arki doontaa iyadoo ay ku qoran tahay " Waxaad u baahan tahay inaad u cusboonaysiiso xoogaa macluumaadka akoonkaaga Microsoft^{(You need to update some info for your Microsoft account)} " oo leh xiriir la yiraahdo Macluumaadka Cusbooneysii^{(Update info)} .

Guji isku xirka macluumaadka Cusbooneysii^{(Update info)} oo waxay ku keeni doontaa shaashad aad geliso koodka laga soo saaray abka kaaga.

Kadib markaad tan dhammayso, mar labaad fur Bakhaarka Windows^{(Windows Store)} waana inuu si fiican u soo shubaa. Mar labaad^(Again) , Microsoft waxay ku fiican tahay soo celinta farriimaha qaladka ah ee aan waxba ku lahayn qaladka dhabta ah, taas oo ah sababta aad u leedahay inaad waqti lumiso raadinta xalka internetka! Haddii aad wali dhibaato ku haysato ka dib markii aad isku dayday dhammaan hababka laga soo bilaabo qoraalkan iyo boosteejadaydii hore, ka dibna ku dheji faallooyinka dhammaan faahfaahinta waxaanan isku dayi doonaa inaan ku caawiyo. Ku raaxayso!

Troubleshooting Windows 8 (8.1) “We Weren’t Able to Connect to the Store” Error

I recently came back from a 3 month trip and turned on my Windows 8.1 machine to find that nothing worked. For sоme odd reason, several apps would not connect to the Internet and I could not conneсt to the Windows Store. I was definitely connеcted to thе Internet because I could browse using IE аnd Chrome, ѕo it was befuddling why I couldn’t connect to the Store оr why сertain apps would not work.

Eventually, I ran into a post by Gerrand on his blog talking about how all the usual methods for fixing this problem have not worked: checking the date/time on your computer, using the netsh and wsreset commands, using a local account instead of an online account and trying to refresh your PC. I had actually tried most of those options because it happened to be once before and I wrote a post about fixing the Cannot Connect to Store problem on my other blog. He also mentions running wsreset, which seemed to have worked for a minute, but the second I tried to click on anything in the Store, it reverted back to giving me the same error message.

However, none of the options on my older post seemed to work on this machine. Gerrand finally figure out that it had to do with the Windows Live account. In his post, he writes about how his account had to be verified and then everything started working. In my case, the account was verified, but I had two-step verification enabled and therefore I had to type in my authenticator code.

Let’s start off by going to Settings on Windows 8 by moving your mouse to the right side of the screen. Then click on Change PC Settings at the very bottom.

Now click on Accounts in the left hand menu.

Here is where you’ll see the essential info that is causing trouble with the Windows Store. If it’s an email verification problem, you’ll see “You need to verify your account.” under your email address. Otherwise it’ll say Disconnect. If you have two-step verification on, you’ll see it says “You need to update some info for your Microsoft account” with a link called Update info.

Click on that Update info link and it’ll bring you to a screen where you have to enter the code generated from your authenticator app.

After you finish this, open the Windows Store again and it should load just fine. Again, Microsoft is great at returning error messages that have nothing to do with the actual error, which is why you have to waste time searching for a solution online! If you are still having trouble after trying all the methods from this post and my previous post, then post a comment with all the details and I’ll try to help. Enjoy!

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