Skype waa mid ka mid ah adeegyada ugu wanaagsan ee VoIP. Waxaan aragnay sida loo sameeyo oo loo isticmaalo Skype^{(set up and use Skype)} on PC Windows ah. ^(Windows)Si kastaba ha ahaatee, dadka qaar ayaa la kulmay arrimo kala duwan oo la xiriira maqalka iyo sidoo kale muuqaalka. Dad badan ayaa ku andacoonaya in dhawaaqa uusan u fiicneyn sidii la rabay ama ay jirto dhibaato la xiriirta muuqaalka. Haddii Skype Video ama Audio aanu shaqaynayn ama Wicitaanadu aanay ku xidhmin gudaha Windows 10 , markaa boostadani waxay ku tusi doontaa sida loo xalliyo dhibaatooyinka.

Ma jiro muuqaal, Maqal^{(No Audio)} ama Cod kuma^{(No Sound)} jiro Skype

Dhibaatooyinka noocan oo kale ah ayaa badanaa ku jihaysan aaladda. Si kale haddii loo dhigo, haddii hal xal uu kuu shaqeeyo, macnaheedu maaha inay u shaqaynayso dhammaan dadka kale. Marka hore gal dhammaan liiska soo jeedinta ka dibna arag waxa kiiskaaga khuseeya.

Miyaad wici kartaa Skype?

1] Hubi^(Check) darawalka maqalka ee kombiyuutarkaaga

Tani waxay u badan tahay inay tahay waxa ugu horreeya ee ay tahay inaad hubiso marka aanad helin wax cod ah inta lagu jiro wicitaanka Skype . Mararka qaarkood, darawaladu waxay u shaqeeyaan si aan caadi ahayn, sidaas awgeed waxaa laga yaabaa inaadan helin cod ama cod hufan. Sidaa darteed, waa inaad hubisaa darawalka maqalka ah. Sidoo kale, waxaad daari kartaa cod kale adigoo isticmaalaya ciyaartoy warbaahin oo kala duwan si loo xaqiijiyo cilada. Haddii aad u malaynayso in dhibaatadu la xidhiidho darawalka maqalka, waa inaad dib u rakibtaa ama u cusboonaysiisaa sida ugu dhakhsaha badan. Boostada waxay ku tusi doontaa sida loo Uninstall, Disable, Roll Back, Cusbooneysii Darawalada Qalabka .

2] Hubi makarafoonka

Inta badan waxaa jira laba nooc oo arrimaha dhawaaqa ah. Marka hore^(First) , waxaad maqashaa waxa uu qofka kale leeyahay. Marka labaad^(Second) , qofka kale ma awoodo inuu maqlo waxaad sheegayso. Labada dhibaato waxa lagu xalin karaa in la hubiyo makarafoonka. Haddii aad isticmaalayso af-hayeenka ku dhex jira ee laptop-kaaga, waxaa laga yaabaa in xalkani aanu si fiican u shaqayn, laakiin xaqiiqdii waxaad xallin kartaa arrinta adiga oo helaya madax-madaxeed kale. Boostada ayaa ku caawin doonta haddii Skype Audio ama makarafoonkaaga aanu shaqaynayn^{(Skype Audio or Microphone is not working)} .

3] Hubi^(Check) haddii maqalka/fidyawga lagu damiyay Skype

Inta lagu jiro wicitaanka, Skype waxay u ogolaataa isticmaalayaasha inay aamusiyaan ama ka saaraan codka iyo sidoo kale muuqaalka. Haddii ay dhacdo in aad shid oo aad ilowdo in aad beddesho dejinta, ma awoodid inaad hesho dirto/qaadato maqal iyo muuqaal. Sidaa darteed, hubi in maqalka/muqaalka aan damka laga qaadin iyo in kale. Haddii badhamada maqalka iyo muqaalku leeyihiin jeexjeex, waa inaad gujisaa si aad u damiso. Fiiri sawirka si aad u fahamto.

4] Hubi^(Make) in kamaradaada shabakadu ay si buuxda u shaqaynayso

Mararka qaarkood, dhibaatadu waxay u dhacdaa sababtoo ah haysashada kamarad shabakad ama makarafoon oo jabay. Xaaladdan oo kale, ma heli kartid muuqaalka qofka dhinaca kale. Haddii aad isticmaalayso kamarad kaamam dibadda ah ama kamarad shabakadeed ee laptop-ka, isku day in aad sawirto adigoo isticmaalaya. Ama, isku day inaad dib u rakibto/cusboonaysiiso darawalka.

5] Hubi^(Check) goobaha makarafoonka ee Skype

Haddii aanad helin cod ama qaataha aanu awoodin inuu ku maqlo, waa inaad hubisaa goobaha maqalka ee Skype for Windows . Open Skype > tag Tools > Options > Audio Settings . Waa inaad doorataa isha maqalka ah ee aad rabto inaad isticmaasho oo aad hubiso inay si buuxda u shaqaynayso. Sidoo kale, haddii habaynta makarafoonka si toos ah u hagaajiyo^{(Automatically adjust microphone settings )} , hubi in heerka mugga la dhigay ilaa ugu badnaan. Intaa waxaa dheer, hubi inaad arkayso bar cagaaran markaad hadlayso adigoo isticmaalaya isha maqalka ah.

6] Ka hubi goobaha fiidiyowga ee Skype

Hubi^(Make) in aad isku arki karto adiga oo isticmaalaya imtixaanka Skype . Si aad tan u samayso, aad Tools > Options > Video settings. Halkan waxaad ku arki doontaa aragtidaada midig daaqadda Skype . Haddii aad arkaysid markaa kamaradaada webka ayaa si fiican u shaqaynaysa. Haddii kale, hubi xalka 4aad ^ee maqaalkan. Waxa jira goobo kale oo sidoo kale laga heli karo adigoo gujinaya Settings Webcam^{(Webcam Settings)} . Hubi inay halkan sidoo kale ku fiican yihiin.

7] Hubi goobaha gaarka ah ee Skype

Skype waxay u oggolaan doontaa isticmaaleyaasha inay maamulaan ama joojiyaan kamaradda webka. Tusaale ahaan, waxaad dejin kartaa goobta qof kasta^(Anyone) , marka qof kastaa uu ku arki karo. Markaa, haddii aad qof ku heli waydo wicitaanka fiidiyowga Skype , iska hubi inaad qofkaas ku qortay liiskaaga xidhiidhka oo deji jaangooyooyinka Dadka ku jira liiska xidhiidhkayga oo keliya^{(People in my contact list only)} . Xagga sirnimada, tani waa habka ugu wanaagsan ee amniga. Haddii ay dhacdo in loo dhigo qofna^{(No one)} ma jiro, qofna ma awoodi doono inuu helo fiidyahaaga inta lagu jiro wicitaanka fiidyowga.

8] Hubi^(Check) haddii barnaamijyada kale ay xannibayaan codka/fidiyaha

Inkastoo tani ay tahay mid naadir ah, laakiin waxaa jira barnaamijyo qaarkood oo laga yaabo inay ka hortagaan makarafoonkaaga ama kamaradahaaga internetka inay isticmaalaan aaladaha kale sida Skype . Haddii aad ku rakibtay barnaamijkan adigoo og ama ogaal la'aan, waa inaad hubisaa nidaamkaaga oo aad ka saarto ama ka saartaa.

9] Hubi xidhiidhka internetka

Mararka qaarkood isku xirnaanta internetka ee xun waxay kaa ilaalin kartaa inaad hesho cod wanaagsan ama muuqaal maadaama Skype ay u baahan tahay xiriir internet degdeg ah si aad u wacdo. Haddii aad helayso tayada muuqaal/maqalka oo aad u xun, hubi in xidhiidhkaaga intarneetku si fiican u shaqaynayo.

10] Dib u deji dejinta Skype

Haddii fariimahaaga, xogtaada, sawiradaada aan la dirin ama aan la helin, waxaad dib u dejin kartaa dejinta Skype si ay u noqoto mid caadi ah. Si tan loo sameeyo, xidh Skype^(Skype) ka dibna fur File Explorer , ku qor sidan soo socota barta ciwaanka oo ku dhufo Gelida^(Enter) : %appdata%. Hel galka Skype oo dib ugu magacow Skype-Old^(Skype-Old) .

Hadda gudaha ciwaanka Explorer , ku qor kan soo socda ciwaanka ciwaanka oo ku dhufo Gelida^(Enter) : %temp%/skype . Hadda hel galka DbTemp oo tirtir.

Tani waxay dib u dajin doontaa Settings Skype . Macluumaadkaaga, fariimaha hore waxaa lagu kaydin doonaa Skype -Old folder.

Waxaan rajeyneynaa inay wax ku caawiyaan. Haddii aad u baahan tahay caawimaad dheeraad ah, waxaa laga yaabaa in boostadani ay kaa caawin doonto xallinta dhibaatooyinka Windows Sound iyo Audio^{(troubleshoot Windows Sound and Audio problems)} .^{(We hope something helps you. If you need more help, maybe this post will help you troubleshoot Windows Sound and Audio problems.)}

Troubleshoot No Video, Audio or Sound in Skype calls on Windows

Skype is onе of the best VoIP services. We have seen how to set up and use Skype on a Windows PC. However, some people have faced various issues related to audio as well as video. Many people have claimed that the sound is not as good as it should be or there is some problem regarding the video. If Skype Video or Audio is not working or Calls are not connecting in Windows 10, then this post will show you how to troubleshoot & fix the problems.

No video, No Audio or No Sound in Skype

Such problems are usually device-oriented. In other words, if one solution does work for you, it doesn’t mean that it would be working for all the other people. Go through the entire list of suggestions first and then see what may apply to your case.

Cannot make Skype call?

1] Check the audio driver of your computer

This is probably the first thing you should check when you are not getting any sound during a Skype call. Sometimes, drivers may work in a strange way, and hence you may not get decent audio or sound. Therefore, you should check the audio driver. Also, you can play other audio using various media players to confirm the fault. In case you think that the problem is related to the audio driver, you should reinstall or upgrade it as soon as possible. This post will show you how to Uninstall, Disable, Roll Back, Update Device Drivers.

2] Check the microphone

There are mainly two types of sound issues. First, you hear what the other person is saying. Second, the other person is not able to hear what you are saying. Both of the problems can be solved by checking the microphone. If you are using the inbuilt speaker of your laptop, this solution may not work well, but you can indeed fix the issue by getting a different headset. This post will help you if your Skype Audio or Microphone is not working.

3] Check if the audio/video is muted in Skype

During a call, Skype allows users to mute or unmute the audio as well as video. In case you have turned them on and forgot to reverse the settings, you would not be able to get send/receive audio and video. Therefore, check whether the audio/video is unmuted or not. If the audio and video buttons have a slash, you should click on them to disable them. Check the image for a better understanding.

4] Make sure your webcam is fully functional

Sometimes, the problem occurs because of having a broken webcam or mic. In such a case, you cannot get the video of the person from the other end. If you are using an external webcam or an inbuilt webcam of the laptop, try to capture images using it. Or, try to reinstall/update the driver.

5] Check the microphone settings in Skype

If you are not receiving audio or the recipient is not able to hear you, you should check the audio settings in Skype for Windows. Open Skype > go to Tools > Options > Audio Settings. You should select the audio source that you want to use and ensure that it is fully functional. Also, if the Automatically adjust microphone settings is turned off, make sure that the volume level is set to the maximum. In addition, check whether you are seeing green bar while talking using the audio source.

6] Check video settings in Skype

Make sure that you can see yourself using the Skype test. To do this, go to Tools > Options > Video settings. Here you will see your own view right in the Skype window. If you are seeing it then your webcam is working fine. Otherwise, check the 4^th solution in this article. There are some other settings as well that can be obtained by clicking on the Webcam Settings. Ensure that all is fine here too.

7] Check Skype privacy settings

Skype will allow users to manage or disable the webcam. For example, you can set the setting to Anyone, when everyone can see you. So, if you someone is not getting you on a Skype video call, make sure that you have listed that person in your contact list and set the settings to People in my contact list only. In terms of privacy, this is the best security feature. In case, it is set to No one, nobody will be able to find your video during a video call.

8] Check if other programs are blocking sound/video

Although this is quite rare but there are some programs which may prevent your microphone or webcam from using other tools such as Skype. If you have installed such a program knowingly or unknowingly, you should check your system and disable or uninstall it.

9] Check the Internet connection

Sometimes a bad internet connection can prevent you from getting good sound or video since Skype requires a fast internet connection to make a call. If you are receiving very bad video/audio quality, make sure your internet connection is working well.

10] Reset Skype settings

If your messages, data, images are not being sent or received, you can reset Skype settings to default. To do this, close Skype and then open File Explorer, type the following in the address bar and hit Enter: %appdata%. Locate the Skype folder and rename it to Skype-Old.

Now in the Explorer address bar, type the following in the address bar and hit Enter: %temp%/skype. Now locate the DbTemp folder and delete it.

This will reset Skype settings. For your information, the old messages will be stored in the Skype-Old folder.

We hope something helps you. If you need more help, maybe this post will help you troubleshoot Windows Sound and Audio problems.

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