Haddii aad dhawaan u cusboonaysiisay Windows 7 ama aad samaysay rakib nadiif ah Windows 7 , waxa ugu horreeya ee aad rabto inaad samayso waa inaad socodsiiso Windows Update si aad u soo dejiso balastarkii ugu dambeeyay iyo hagaajinta amniga.

Si kastaba ha ahaatee, waxa kale oo aad heli kartaa fariin khalad ah oo leh koodka khaladka ee hoose:

0x80073712

Ama haddii aad gasho Control Panel oo aad gujiso Daar ama dami sifooyinka Windows^{(Turn Windows)} , waxa laga yaabaa inaad aragto in sanduuqa wada hadalka astaamaha Windows uu faaruq yahay.

Haddii Windows uu si caadi ah u shaqeeyo, wada-hadallada astaamaha Windows waa inuu u ekaado sidan:

Ciladani waxay sidoo kale kuu horseedi doontaa inaad aragto galitaanka log ee nidaamka nidaamka^(System) ee Windows Event Viewer oo leh sharraxaadda soo socota:

Windows Servicing failed to complete the process of setting package xxxxxx (Software Update) into Default(Default) state

Si loo xaliyo dhibaatada, waxaa jira laba xal oo macquul ah. Mid ka mid ah, waxaad u baahan tahay inaad hubiso in akoonka aad ku jirto uu leeyahay aqoonsi maamul. Hadday sidaas tahay, isku day hababka hoose si aad u hagaajisid sanduuqa wada hadalka ee Windows^(Windows) -ka ee maran ama madhan .

Habka 1 - Orod Hubiyaha File System

Habka ugu horreeya ee lagu xallin karo dhibaatadan waa in la ordo qalabka System File Checker , kaas oo iskaan doona dhammaan faylalka nidaamka Windows 7 ama Vista oo bedeli doona faylal kasta oo kharribmay, maqan, ama khaldan oo leh nuqulkii asalka ahaa ee saxda ahaa.

Si aad u socodsiiso Checker File^{(System File Checker)} gudaha Windows 7 , dhagsii Start oo ku qor CMD sanduuqa raadinta. Midig ku dhufo faylka cmd.exe oo dooro ^(cmd.exe)Orod sida Maamule^{(Run as Administrator)} .

Hadda ku qor amarka soo socda isla markiiba:

sfc /scannow

Sawirku wuxuu qaadan doonaa wakhti yar in la dhamaystiro waxaana laga yaabaa inuu sidoo kale waydiiyo CD-ga rakibaadda asalka ah ee Windows .

Isku day inaad mar kale socodsiiso Windows Update ama isku day inaad gasho Features Windows^{(Windows Features)} oo aad aragto haddii wax walba ku soo noqdeen liiska. Haddii kale, isku day habka 2.

Habka 2 - Samee Soo Celinta Nidaamka

Waxaa laga yaabaa inaad ku soo celiso nidaamkaaga shaqo xaalad hore oo aanay dhibaatadu ka jirin. Waxaad ku samayn kartaa dib u soo celinta nidaamka Windows 7^{(system restore in Windows 7)} adoo aadaya Start oo ku qor "System soo celinta" sanduuqa raadinta:

Guji Next^{(Click Next)} marka uu wada hadalku soo baxo ka dibna dooro mid ka mid ah qodobbadii soo celinta hore ee liiska oo guji Next .

Waxaan rajeyneynaa mar alla markii dib u soo celinta la dhammeeyo, waxaad ku rakibi kartaa cusbooneysiinta Windows ama aadan haysan sanduuq maran Windows Features dialog. Haddii aad weli dhibka haysato, faallo ka bixi oo waxaan isku dayi doonaa inaan ku caawiyo!

Windows Features On or Off Dialog is Empty in Windows 7 or Vista

If you’ve reсentlу upgraded to Windows 7 or did a clean install of Windows 7, the fіrst thing you’ll want to do is run Windows Update to download the latest securitу patchеs and fixes.

However, you may also get an error message with the following error code below:

0x80073712

Or if you go into the Control Panel and click on Turn Windows features on or off, you may see that the Windows features dialog box is empty.

If Windows is working normally, the Windows features dialog should look like this:

This error will also cause you to see a log entry in the System log in Windows Event viewer with the following description:

Windows Servicing failed to complete the process of setting package xxxxxx (Software Update) into Default(Default) state

In order to fix the problem, there are two possible solutions. For either one, you need to make sure the account you are logged into has administrative credentials. If so, then try the methods below to fix the blank or empty Windows features dialog box.

Method 1 – Run System File Checker

The first way to fix this problem is to run the System File Checker tool, which will scan all the system files for Windows 7 or Vista and replace any corrupted, missing, or incorrect files with the original correct versions.

To run System File Checker in Windows 7, click on Start and type in CMD in the search box. Right-click on cmd.exe file and choose Run as Administrator.

Now type in the following command at the prompt:

sfc /scannow

The scan will take a little while to complete and may also ask for the original Windows installation CD.

Try running Windows Update again or try going into Windows Features and seeing if everything has come back into the list. If not, try method 2.

Method 2 – Perform a System Restore

You may have to restore your operating system to a previous state in which the problem did not exist. You can perform a system restore in Windows 7 by going to Start and typing in “system restore” in the search box:

Click Next when the dialog pops up and then choose one of the previous restore points from the list and click Next.

Hopefully once the restore is finished, you can either install Windows updates or not have a blank Windows Features dialog box. If you still have the problem, post a comment and I’ll try to help!

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