Isku xidhka Fitbit waa nidaam toos ah oo dhaca mar kasta oo aad furto abka Fitbit .

Si kastaba ha ahaatee, waxaa laga yaabaa inaad la kulanto arrin halkaas oo Fitbit uusan la jaan qaadi doonin iPhone ama qalabka Android . Xaaladahan oo kale, App-ka Fitbit wuxuu kaaga digayaa in raadraaca fayaqabka^{(fitness tracker)} aan la heli karin ama habka isku xidhku aanu awoodin inuu dhamaystiro.

Waxaa jira dhowr sababood oo Fitbit kaaga uu ku guuldareystay inuu isku dhejiyo. Kuwa ugu caansan waxaa ka mid ah:

• Arrimaha xidhiidhka wireless
• Fitbit hadda kuma xidhna qalabkaaga
• Ku xidhida qalabyo badan isku mar
• ^(Bluetooth)Arrimaha xidhiidhka Bluetooth
• Cilladaha yaryar ee nidaamka hawlgalka Fitbit

Ugu dambayntii, Fitbit - ku waxa uu ku guul-darraysan doonaa in uu xogtaada u wareejiyo App-ka Fitbit ee talefankaaga casriga ah, mana heli doontid warar joogto ah oo ku saabsan xogta caafimaadkaaga iyo jir dhiska^{(health and fitness data)} marka aad u baahato.

Nasiib wanaag, waxaa jira qaar ka mid ah hagaajinta aad hirgelin karto si aad Fitbit kaaga mar kale ula shaqeyso casrigaaga.

Waxa la sameeyo marka Fitbit-kaagu aanu shaqaynayn^{(What to Do When Your Fitbit Is Not Syncing)}

Fiiro gaar^(Note) ah: Tilmaamaha hagahan waxay khuseeyaan Fitbit Charge 2 iyo iPhone XR. Si kastaba ha ahaatee, waxaad isticmaali kartaa tillaabooyinkan si aad u xalliso arrimaha isku dhejinta moodooyinka cusub ee Fitbit .

Kahor intaadan u dhaqaaqin tillaabooyinka cilad-bixinta gaarka ah ee iPhone ama aaladdaada Android , halkan waxaa ah dhowr waxyaalood oo muhiim ah oo aad isku dayi karto:

• Hubi in Fitbit kaaga lagu dallaco. Fitbit trackers badanaa waxay leeyihiin nolol batari dheer, laakiin way fududahay in la iloobo inaad ku dalacdo maalin kasta ama wax ka badan, gaar ahaan haddii aad kaga tagto jeebkaaga ama boorsadaada. Haddii qalabka aan la dalacin, dul saar dalladihiisa ilaa 30 daqiiqo ka hor inta aanad hubin in uu mar kale isku dhejin doono.
• Dib u bilaw Fitbit kaaga si aad u hubiso in uu si fiican u shaqaynayo. Waxaa jira tillaabooyin kala duwan oo loogu talagalay dib-u-kicinta moodooyinka Fitbit ee kala duwan^{(steps for restarting different Fitbit models)} , laakiin guud ahaan, waxay ku lug leedahay gelinta Fitbit -ka xeedho iyo riixida badhanka dhinaca ilaa 10 ilbiriqsi ilaa ay dib u bilowdo. Dib u bilaabista ma tirtiri doonto mid ka mid ah xogtaada marka laga reebo ogeysiisyada.
• Hubi in Fitbit-ku uu ku habboon yahay qalabkaaga^{(Fitbit app is compatible with your device)} ; Haddii kale, si sax ah uma shaqeyn doonto.
• Hubi^(Make) in software-ka Fitbit kaaga iyo software-ka taleefankaaga casriga ah ay labaduba cusub yihiin.
• Hubi in taleefankaaga casriga ahi uu leeyahay WiFi ama xogta gacanta.
• Hubi in WiFi -gaaga iyo Bluetooth- ka aan la shaqayn isku mar; Haddii kale, waxay ka hor istaagi kartaa Fitbit-kaaga inuu isku dhejiyo.
• ^(Sync)Ku xidh Fitbit ^(Fitbit)kaaga hal qalab markiiba. Tani waxay ka hortagtaa isku dhaca raadraacaha, maadaama Fitbit uu isku dayayo inuu isku mar ku xiro aalado badan.
• Saxeex^(Sign) qalab kale oo isku day inaad isku dhejiso tracker kaaga Fitbit .

Ka yeel Bluetooth aaladdaada iPhone ama Android^{(Enable Bluetooth on Your iPhone or Android Device)}

Fitbit kaaga wuxuu isku xidhaa xogtaada isagoo adeegsanaya Bluetooth -ka casrigaaga. Haddii Bluetooth uu naafo yahay^{(Bluetooth is disabled)} , qalabku kuma xidhi doono talefankaaga casriga ah, laakiin si degdeg ah ayaad uga shidi kartaa goobaha qalabkaaga.

1. IPhone-ka, dooro Settings > Bluetooth oo daar shilka si aad u shido astaanta.

1. Android, dooro Settings > Connections > Bluetooth oo dami shilka si aad awood ugu yeelato sifada.

Hubi markii Aaladda Fitbit-ku Ugu Dambeysay Synced^{(Check When the Fitbit Device Last Synced)}

Waxaad hubin kartaa markii Fitbit kaaga u dambeeyay ee la isku hagaajiyay si uu kuu tilmaamo marka ay dhibaatadu bilaabantay.

1. Taabo tabka Maanta^(Today) > Sawirkaaga profile^{(Your profile photo )} ka dibna taabo sawirka aaladdaada^{(Device image)} .

1. Marka xigta, taabo summada Settings^(Settings) ( gear) oo calaamadee hoosta magaca qalabkaaga Fitbit si aad u aragto markii ugu dambaysay ee ay ku dhejisay^{(last synced)} taleefankaaga casriga ah. Halkan, waxa kale oo aad ka heli kartaa macluumaadka ku saabsan heerka batteriga qalabkaaga Fitbit iyo nooca firmware.^(Fitbit)

Ku qasbi isku xidhka gacanta^{(Force a Manual Sync)}

Xataa ka dib markaad furto abka Fitbit , waxa laga yaabaa inaad ogaato in aanu bilaabi doonin isku xidhka. Si kastaba ha ahaatee, waxaad ku qasbi kartaa hab-habaynta gacanta si ay u soo saarto abka si uu u bilaabo isku xidhka.

1. Taabo astaanta Koontada^(Account)

1. Marka xigta, ku dhufo magaca^(name) Fitbit tracker.

1. Taabo Sync Now .

Ku rakib Fitbit App^{(Install Fitbit App)}

Haddi aad iibsatay Fitbit tracker kaaga mid cusub ama la isticmaalay, waxa laga yaabaa in aad ku rakibto abka Fitbit qalabkaaga.

1. Soo deji oo ku rakib Fitbit iPhone ama Android oo gal ama samee akoon cusub.

1. Riix badhanka dhinaca^{(side button)} ee Fitbit kaaga si aad u shido.

1. Tag barnaamijka Fitbit ee taleefankaaga casriga ah, taabo sawirka profile^{(profile picture)} si aad u furto Dejinta Koontadaada^(Account) > Deji ^(Settings)Aaladda^{(Set Up a Device)} .

1. Raac tilmaamaha si aad u dhammaystirto ku rakibidda app Fitbit ee casrigaaga.^(Fitbit)

Cusbooneysii Qalabkaaga Fitbit^{(Update Your Fitbit Device)}

Haddii Fitbit -kaagu uu duugoobay, waxaa laga yaabaa inay dhibaato kala kulanto ku xidhidhiyaha iyo isku xidhka taleefankaaga casriga ah. Cusbooneysiinta aaladda firmware-kii ugu dambeeyay^{(latest firmware)} waxay siisay astaamo cusub, hagaajinta cayayaanka, iyo hagaajinta shaqeynta si ay uga caawiso raadraacaha inuu si sax ah oo la isku halleyn karo u shaqeeyo. 

Waxaad isticmaali kartaa Fitbit app ama Fitbit dashboard online si aad u cusboonaysiiso qalabkaaga Fitbit . Laakiin, marka hore, hubi in trackerku leeyahay ugu yaraan boqolkiiba 50, oo waxaad ku rakibtay nooca ugu dambeeyay ee Fitbit app taleefankaaga casriga ah.

Ku cusboonaysii Fitbit adoo adeegsanaya App-ka Fitbit^{(Update Fitbit Via the Fitbit App)}

Waxaad si fudud u cusbooneysiin kartaa tracker kaaga Fitbit ^(Fitbit)app^(Fitbit) -ka casriga ah.

1. Dooro sawirka profile^{(profile photo)} kaaga .

1. Taabo sawirka^{(device’s image)} qalabkaaga 

1. Marka xigta, taabo calanka casaanka ah^{(pink banner )} ee ka muuqda shaashaddaada. Calan cusboonaysiintan waxa la soo bandhigaa keliya marka la heli karo wax cusub 

1. Raac tilmaamaha shaashaddaada si aad u cusboonaysiiso Fitbit kaaga . Hubi^(Make) in tracker-ka iyo casriga ah ay isku dhow yihiin midba midka kale, haddii kale, cusbooneysiinta ayaa dhici karta.

Ku cusboonaysii Fitbit adigoo isticmaalaya Fitbit Dashboard Online^{(Update Fitbit via the Fitbit Dashboard Online)}

Si aad u cusboonaysiiso Fitbit tracker kaaga adigoo isticmaalaya dashboardka Fitbit online, waxaad u baahan doontaa noocii ugu dambeeyay ee Fitbit Connect iyo xidhiidhka Bluetooth^{(Bluetooth connection with a computer)} ee kombayutarka .

1. Dooro Fitbit Connect oo ku taal dhinaca midig ee bar-hawleedka kombiyuutarka ee Windows PC ama dhinaca sare ee midig ee shaashaddaada Mac . 

1. Marka xigta, dooro Fur Menu Main^{(Open Main Menu)} > Hubi cusboonaysiinta aaladda^{(Check for device update)} .

1. Haddii lagu weydiiyo, gal akoonkaaga Fitbit . Haddii cusbooneysiin la heli karo, Fitbit tracker si toos ah ayuu u cusboonaysiin doonaa. Marka la cusbooneysiiyo, waxaad heli doontaa ogeysiin ah in Fitbit kaaga uu horey u cusbaa.

Haddii Fitbit uusan cusboonaysiin doonin, halkan waxaa ah dhowr talooyin oo ku saabsan waxa la sameeyo: 

• Ku dallaci Fitbit^(Fitbit) kaaga oo hubi in nolosha batteriga ay tahay ugu yaraan boqolkiiba 50 ama ka badan.
• Hubi^(Make) inaad leedahay xiriir internet oo la isku halayn karo, haddii kale cusboonaysiinta ayaa fashilmi doonta haddii xidhiidhku si lama filaan ah u dhaco.
• Dib u bilow Fitbit tracker
• Isku day inaad mar labaad cusboonaysiiso firmware-ka.
• Haddii aadan awoodin inaad cusboonaysiiso Fitbit tracker adigoo isticmaalaya abka Fitbit , isticmaal ^(Fitbit)Fitbit Connect si aad u cusboonaysiiso, ama lidkeeda.

Xusuusin^(Note) : Iska ilaali inaad cusboonaysiiso Fitbit-kaaga saqda dhexe sababtoo ah waxaa laga yaabaa inaad qaado tillaabooyin khaldan 24ka saacadood ee soo socda. 

Ka bixi oo dib u xidh Fitbit kaaga^{(Unpair and Re-pair Your Fitbit)}

Haddii aad isku dayday dhammaan tillaabooyinka ilaa hadda oo aanay midkoodna ku caawin, isku day in aad lammaane ka saarto Fitbit-kaaga oo mar kale ku xidho Bluetooth^(Bluetooth) .

1. Ku fur qalabka Bluetooth -ka ee iPhone ama Android -ka ^(Android)Taabo Fitbit kaaga si aad uga saarto liiska

1. Dib u billow taleefankaaga casriga ka dibna gal Fitbit app . Dooro Aaladda Samee^{(Set Up a Device)} oo raac tilmaamaha si aad dib ugula xidhiidho Fitbit -ka akoonkaaga.

1. Hubi in ay marlabaad isku-duubtay ka dib marka la dhammeeyo habka isku-xidhka.

Dib u deji ama tirtir Fitbit kaaga^{(Reset or Erase Your Fitbit)}

Habka ugu dambeeya, waxaad isku dayi kartaa inaad dib u dejiso qalabka Fitbit . Dib-u -dejintu^(Resetting) waxay tirtiri doontaa dhammaan xogtaada waxayna soo celin doontaa raadraacaha goobaha caadiga ah ee warshadda.

Markaad dib u dejiso qalabka, waxaad dib u soo celin kartaa xogtii lagu dhejiyay akoonkaaga Fitbit ee khadka tooska ah.

Si kastaba ha noqotee, samaynta dib u dajintu way kala duwan tahay iyadoo ku xidhan nooca Fitbit ee aad haysato. Waxaad awoodaa midkood:

• Geli^(Insert) xaashida godka raadraacayaasha Fitbit kaaga.^(Fitbit)
• Dib u deji Fitbit^(Fitbit) tracker iyada oo loo marayo habaynta aaladda.

Xusuusin^(Note) : Qaar ka mid ah raadraacayaasha Fitbit sida moodooyinka ^(Fitbit)Blaze iyo Surge ma laha ikhtiyaar dib u habeyn warshadeed. Waxaad ka akhriyi kartaa tilmaamaha buuxa halkan^{(full instructions here)} nooc kasta oo aaladda Fitbit ah.

Ku hel Fitbit-kaaga casriga ah Markale^{(Get Your Fitbit Syncing With Your Smartphone Again)}

Fitbit - ka aan isku xidhnayn ayaa si weyn hoos ugu dhacay awoodiisa. Fikrad ahaan, labadaba Fitbit iyo casrigaaga casriga ah waa inay si toos ah u wada shaqeeyaan mar kasta oo labada qalab ay dhow yihiin.

Haddii Fitbit- kaagu aanu isla shaqayn xitaa ka dib marka aad isku daydo dhammaan tillaabooyinka cilad-saarka ee hagahan, waxaanu kugula talinaynaa inaad la xidhiidho kooxda taageerada Fitbit si aad u hesho taageero dheeraad ah. Waxa kale oo aad hubin kartaa beddelka Fitbit ee aannu ugu jecelnahay dhammaan dhibcaha qiimaha^{(Fitbit alternatives for all price points)} .

Faallo u dhaaf oo noo sheeg xalkii kuu shaqeeyay.

Fitbit Keeps Failing to Sync? 6 Troubleshooting Tips

Syncing а Fitbit is a straightforward process that hapрens each tіme you open the Fіtbit aрp.

However, you may run into an issue where the Fitbit won’t sync with your iPhone or Android device. In such cases, the Fitbit app will warn you that the fitness tracker can’t be found or the sync process is unable to complete.

There are several reasons why your Fitbit keeps failing to sync. The most common ones include:

• Wireless connection issues
• Fitbit is no longer associated with your device
• Connecting to multiple devices simultaneously
• Bluetooth connection issues
• Minor glitches in the Fitbit operating system

Eventually, the Fitbit will fail to transfer your data to the Fitbit app on your smartphone, and you won’t get regular updates about your health and fitness data when you need it.

Fortunately, there are some fixes you can implement to get your Fitbit syncing again with your smartphone.

What to Do When Your Fitbit Is Not Syncing

Note: Instructions in this guide apply to the Fitbit Charge 2 and iPhone XR. However, you can use these steps to fix syncing issues with newer Fitbit models.

Before moving to the specific troubleshooting steps for your iPhone or Android device, here are a few essential things you can try:

• Check whether your Fitbit is charged. Fitbit trackers usually have long battery life, but it’s easy to forget to charge it every day or so, especially if you leave it in your pocket or bag. If the device wasn’t charged, place it on its charger for about 30 minutes before checking if it will sync again.
• Restart your Fitbit to make sure it’s working properly. There are different steps for restarting different Fitbit models, but generally, it involves placing the Fitbit in the charger and pressing the side button for about 10 seconds until it restarts. Restarting won’t delete any of your data except for notifications.
• Check whether the Fitbit app is compatible with your device; otherwise, it won’t work properly.
• Make sure your Fitbit device software and your smartphone’s software are both up to date.
• Check whether your smartphone has a WiFi or cellular data connection.
• Ensure your WiFi and Bluetooth are not enabled simultaneously; otherwise, it can prevent your Fitbit from syncing.
• Sync your Fitbit to one device at a time. This prevents conflict for the tracker, as the Fitbit tries to connect to multiple devices simultaneously.
• Sign into a different device and try to sync your Fitbit tracker.

Enable Bluetooth on Your iPhone or Android Device

Your Fitbit syncs data via Bluetooth to your smartphone. If Bluetooth is disabled, the device won’t connect to your smartphone, but you can quickly turn it on from your device’s settings.

1. On an iPhone, select Settings > Bluetooth and toggle the switch to turn the feature on.

1. On Android, select Settings > Connections > Bluetooth and toggle the switch to enable the feature.

Check When the Fitbit Device Last Synced

You can check when your Fitbit last synced to give you an indication of when the problem may have started.

1. Tap the Today tab > Your profile photo and then tap your Device image.

1. Next, tap the Settings (gear) icon and check below the name of your Fitbit device to see when it last synced with your smartphone. Here, you can also find information about your Fitbit device’s battery level and firmware version.

Force a Manual Sync

Even after opening the Fitbit app, you may find that it won’t initiate a sync. However, you can force a manual sync to prod the app to start syncing.

1. Tap the Account icon.

1. Next, tap the name of the Fitbit tracker.

1. Tap Sync Now.

Install Fitbit App

Whether you bought your Fitbit tracker new or used, you may or may not have the Fitbit app installed on your device.

1. Download and install Fitbit for iPhone or Android and sign in or create a new account.

1. Press the side button on your Fitbit to turn it on.

1. Go to the Fitbit app on your smartphone, tap the profile picture to open your Account Settings > Set Up a Device.

1. Follow the instructions to complete installing the Fitbit app on your smartphone.

Update Your Fitbit Device

If your Fitbit is outdated, it may have trouble connecting to and syncing with your smartphone. Updating the device to the latest firmware provides new features, bug fixes, and functionality enhancements to help the tracker work correctly and reliably. 

You can use the Fitbit app or Fitbit dashboard online to update your Fitbit device. But, first, ensure the tracker has at least 50 percent charge, and you’ve installed the latest version of the Fitbit app on your smartphone.

Update Fitbit Via the Fitbit App

You can easily update your Fitbit tracker via the Fitbit app on your smartphone.

1. Select your profile photo.

1. Tap your device’s image. 

1. Next, tap the pink banner that appears on your screen. This update banner is displayed only when an update is available. 

1. Follow the instructions on your screen to update your Fitbit. Make sure the tracker and smartphone are close to each other otherwise, the update may fail.

Update Fitbit via the Fitbit Dashboard Online

To update your Fitbit tracker via the Fitbit dashboard online, you’ll need the latest version of Fitbit Connect and a Bluetooth connection with a computer.

1. Select Fitbit Connect on the right side of the computer’s taskbar for a Windows PC or the top-right side of your screen on a Mac. 

1. Next, select Open Main Menu > Check for device update.

1. If prompted, sign in to your Fitbit account. If an update is available, the Fitbit tracker will update automatically. Once updated, you’ll get a notification that your Fitbit is already up to date.

If the Fitbit won’t update, here are a few tips on what to do: 

• Charge your Fitbit and make sure battery life is at least 50 percent or more.
• Make sure you have a reliable internet connection, or the update will fail if the connection suddenly drops.
• Restart the Fitbit tracker.
• Try updating the firmware again.
• If you’re unable to update the Fitbit tracker using the Fitbit app, use Fitbit Connect to update it, or vice versa.

Note: Avoid updating your Fitbit at midnight because you may get incorrect steps for the next 24 hours. 

Unpair and Re-pair Your Fitbit

If you’ve tried all the steps so far and none of them have helped, try un-pairing your Fitbit and re-pair it again via Bluetooth.

1. Open Bluetooth settings on your iPhone or Android device. Tap on your Fitbit to remove it from the list.

1. Restart your smartphone and then go into the Fitbit app. Select Set Up a Device and follow the instructions to re-pair the Fitbit with your account.

1. Check whether it syncs again after the re-pairing process is completed.

Reset or Erase Your Fitbit

As a last resort, you can try to reset the Fitbit device. Resetting will delete all your data and restore the tracker to factory default settings.

Once you reset the device, you can restore the data synced to your online Fitbit account.

However, performing a reset varies depending on the Fitbit model you have. You can either:

• Insert a paperclip into a hole on your Fitbit tracker.
• Reset the Fitbit tracker via the device settings.

Note: Some Fitbit trackers like the Blaze and Surge models don’t have a factory reset option. You can read the full instructions here for each type of Fitbit device.

Get Your Fitbit Syncing With Your Smartphone Again

A Fitbit that’s not syncing is greatly diminished in its capacities. Ideally, both the Fitbit and your smartphone should automatically sync anytime the two devices are nearby.

If your Fitbit doesn’t sync even after trying all the troubleshooting steps in this guide, we recommend contacting Fitbit’s support team for further support. You can also check out our favorite Fitbit alternatives for all price points.

Leave a comment and let us know which solution worked for you.

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