Ma helaysaa fariin qalad ah "Aan awoodin inaad ku biirto shabakada" markaad Apple TV- gaaga ku xidho shabakada Wi-Fi? Waxaan sharxi doonaa qaar ka mid ah arrimaha ka mas'uulka ah qaladkan iyo sida loo hagaajiyo.

Marka hore^(First) , Apple TV kuma shaqeeyo shabakadaha la haysto - tusaale ahaan, shabakadaha Wi-Fi^(Wi-Fi) ee leh bogga gelitaanka labaad. Tani waxay ka dhigan tahay in aaladda daadihintu ay ku guuldareysato inay ku xirto shabakadaha Wi-Fi^(Wi-Fi) ee huteelada, guryaha dabaqyada, guryaha dugsiga, iyo meelaha kale ee dadweynaha. Taa beddelkeeda, ku xidh Apple TV-gaaga^{(Apple TV)} shabakad gaar ah ama la xidhiidh maamulaha shabakadda (dadweynaha) si aad u siiso Apple TV-gaaga^{(Apple TV)} gelitaanka tooska ah ee shabakadda Wi-Fi^(Wi-Fi) .

Isku day hagaajinta hoose haddii Apple TV-gaagu aanu ku xidhmi doonin Wi-Fi oo uu soo bandhigo khaladka "Unable to join the network" ee shabakadaha gaarka ah.

Talo degdeg ah:^{(Quick Tip:)} Bogga cilad-saarka tvOS wuxuu leeyahay talooyin waxtar leh oo lagu hagaajinayo mashaakilaadka la xiriira shabakadaha guud ee Apple TV. Bilaw app Settings oo aad ^(Settings)Shabakadda^(Network) > Cilad^{(Troubleshooting)} -saarka si aad u hubiso.

1. Dib u bilow^(Restart) oo dib u deji Wi-Fi-gaga routerkaaga^{(Reposition Your Wi-Fi Router)}

Dib-u-kicinta router-kaaga waxay nadiifin doontaa xusuusta kaydka waxayna xallin doontaa arrimaha isku xirnaanta. Laakiin ka hor inta aanad dib u bilaabin router-ka, hubi in uu ku dhow yahay TV-gaaga Apple^{(Apple TV)} . Markasta oo ay kuu soo dhawaadaan router-gaaga bilaa-waayirka ah iyo Apple TV , ayaa sii fiicnaanaysa awoodda isku xidhka iyo waxqabadka. Dhab ahaantii, Apple waxay ku talinaysaa in Apple TV-gaaga^{(Apple TV)} iyo routerkaaga Wi-Fi ay ku jiraan hal qol. Ama ugu yaraan aan aad uga fogayn router-ka.

Waa inaad sidoo kale hubisaa in Apple TV-gaagu leeyahay khad cad oo muuqaal ah oo ka imanaya router-ka. Derbiyada^(Walls) , microwave-yada jikada, muraayadaha, muraayadaha ilmaha, iyo aaladaha sii daaya calaamadaha raadiyaha ayaa xannibi kara calaamadaha shabakadda. Hagaaji anteenada dibadeed ee router-ka oo ka saar wixii qalab ah ee sababi kara faragelinta calaamadaha.

Waxaan maqaalkan ku muujinaynaa siyaabaha kor loogu qaadi karo signalka Wi-Fi ee daciifka ah^{(ways to boost a weak Wi-Fi signal in this article)} . U gudub si aad u hesho talooyin badan oo xallinta dhibaatada shabakad. Haddii aanay waxba shaqayn, xidh router-ka ama ka saar isha tamarta. Dib u shid hal ama laba daqiiqo ka dib oo isku day in aad Apple TV ku xidho shabakada mar kale.

2. Iloow Shabakado kale

Sidan samee haddii Apple TV-gaagu aanu ku xidhmin doonin shabakada Wi-Fi^(Wi-Fi) ee aad door bidayso . Ama haddii qalabku sii wado ku biirida shabakad aan loo baahnayn oo aan lahayn wax internet ah^{(network with no internet connection)} . Ilow shabkada dhibatada leh oo ku xidh shabakada aad door bidayso.

Furo abka Settings , dooro ^(Settings)Shabakadda^(Network) , dooro Wi-Fi , dooro shabkada khiyaanada leh oo dooro Shabakadda Illow^{(Forget Network)} .

Haddii Apple TV-gaagu aanu wali ku biirin xidhiidhka Wi-Fi-ga, waxa laga yaabaa inay jiraan aalado badan oo shabakada ah. Waxa kale oo suurtogal ah in maamulka shabakadu uu ka xannibay Apple TV-gaaga inuu ku soo biiro shabakadda. La xidhiidh maamulaha shabakada ama hubi qaybta xigta si aad u barato sida loo furo Apple TV-ga gudaha menu-ka dejinta ee routerkaaga.

3. Hubi Settings Your Router

Qaar badan oo ka mid ah jiheeyayaasha wireless-ka ayaa leh tillaabooyin ammaan oo ka xannibaya aaladaha isticmaalka isku xirka intarneedka wireless-ka^{(block devices from using wireless internet connections)} . Tusaale ahaan, Apple TV-gaagu kuma xidhmi doono Wi-Fi haddii uu hoos yimaado Xayiraadda Cinwaanka MAC ama shaandhaynta^{(MAC Address Restriction or Filter)} .

Haddii aad marin u leedahay maamulaha router-ka, madaxa qaybta maamulka qalabka, oo hubi haddii Apple TV-gaagu uu fasax u haysto gelitaanka shabakadda. Liis garee Apple TV-gaaga ama ka saar xannibaad kasta. 

Waa fikrad wanaagsan in aad haysato ciwaanka MAC ee ^(MAC)Apple TV- gaga haddii ay dhacdo in routerkaaga uu ku tilmaamo aaladda ciwaanka MAC .

Tag Settings > General > About oo u fiirso jilayaasha safka ciwaanka Wi-Fi^{(Wi-Fi Address)} . 

Hagahan ku saabsan liis garaynta qalabyada gaarka ah ee shabakadaada guriga^{(guide on whitelisting specific devices on your home network)} ayaa leh tilmaamo faahfaahsan. Weli^(Better) ka sii wanagsan , tixraac buug-tilmaameedka router-ka ama booqo mareegaha soo-saaraha.

4. Dib u bilaw Apple TV-gaaga

Baaskiilada awoodda aaladda qulqulka waxay xallin kartaa cilladaha nidaamka ku meel gaadhka ah ee ka ilaalinaya inuu ku xidhmo ama ku sii xidhnaado shabakadaha Wi-Fi^(Wi-Fi) iyo Ethernet . Ka saar Apple TV-gaaga korantada oo dib ugu xidh.

Haddii kale, aad Settings > System oo dooro Dib u bilow^(Restart) .

Si aad dib u bilowdo moodooyinka Apple TV ee hore (jiilka 3aad Apple TV ama ka hor), tag Settings > General oo dooro Dib u Bilow^(Restart) . 

5. Dib u deji Wi-Fi-gaga routerkaaga

Haddii uusan jirin qalab ku biiri kara shabakada, dib u dajinta habaynta routerkaaga si ay u noqoto mid warshadeed ayaa ah waxa ugu fiican ee ku xiga. Akhri hagahayaga ku saabsan dib-u-dejinta router-yada wireless-ka^{(guide on resetting wireless routers)} ama tixraac buug-tilmaameedka routerkaaga tilmaamaha gaarka ah ee qalabka.

6. Cusbooneysii Apple TV-gaaga

Apple TV-gaagu waxa laga yaabaa inuu hoos u dhigo xidhiidhka Wi-Fi-ga^(Wi-Fi) ama uu ku guuldareysto inuu ku biiro shabakadaha bilaa-waayirka ah haddii nidaamka hawl-galkiisu uu duugoobay ama ay ku jiraan cayayaanka. Dabcan, rakibidda cusboonaysiinta tvOS waxay u baahan tahay isku xirka internetka. Laakiin maadaama Apple TV-gaagu aanu ku xidhmin doonin Wi-Fi , waxaad haysataa laba door oo kale: isticmaal xidhiidhka Ethernet ama samee dib-u-dejinta warshad ku-salaysan kombuyuutarka.

^(Plug)Ku xidh fiilada Ethernet Apple TV ^(Ethernet),^(Apple) tag Settings > System > Software Update, oo dooro Cusbooneysii Software^{(Update Software)} si aad u soo dejiso oo ugu rakibto nooca tvOS ee ugu dambeeyay Apple TV.

Si aad u cusboonaysiiso jiilka 3aad ee Apple TV^{(Apple TVs)} , aad Settings > General > Software Updates oo dooro Cusbooneysii Software^{(Update Software)} .

Haddii aadan lahayn xiriirka Ethernet , waxaad meel fog ka cusbooneysiin kartaa Apple TV adigoo isticmaalaya kombuyuutarkaaga Mac ama Windows adoo samaynaya dib u habeyn. Taasi waxay ka saari doontaa akoonnadaada oo tirtiri doonta dhammaan dejinta, habeynta, iyo abka kooxda saddexaad. Laakiin dhinaca wanaagsan, hawlgalku wuxuu soo dejisan doonaa oo ku rakibi doonaa nooca tvOS ee ugu dambeeyay Apple TV^{(install the latest tvOS version on your Apple TV)} . Sidoo kale, waxa ay meesha ka saari doontaa khaladaadka iyo isku dhacyada software ee ka joojinaya Apple TV-gaaga in uu sameeyo xidhiidh Wi-Fi ah.

Ka dib markaad isku daydo dhammaan tallaabooyinka cilad-bixinta ee kor ku xusan, waa inaad kaliya sameysaa dib u dejin warshadeed haddii Apple TV-gaagu uusan ku xirnayn Wi-Fi .

Fiiro gaar ah:^(Note:) Haddii Apple TV-gaagu aanu lahayn deked USB ah, ^(USB)la xidhiidh Taageerada Apple TV^{(contact Apple TV Support)} ama booqo Bar Genius^{(Genius Bar)} ee u dhow si qalabkaaga loo hagaajiyo ama dib loogu soo celiyo qaab warshadeed ah.

1. Ka saar fiilooyinka korantada iyo HDMI ee ^(HDMI)Apple TV-gaaga. Ku xidh^(Connect) dhamaadka kasta oo ah micro-USB ama USB-C kombayutarkaaga iyo Apple TV-gaaga.
2. Haddii aad isticmaaleyso Mac, bilow Finder oo dooro Apple TV-gaaga dhinaca bar-bararka, oo dooro Soo celinta^(Restore) liiska aaladda.
3. Kumbuyutarka Windows -ka, billow app-ka iTunes, ka dooro Apple TV-gaaga dhanka bidix ee kore (oo ku xigta liiska hoos-u-dhaca Muusiga ), oo dooro ^(Music)Soo Celinta Apple TV^{(Restore Apple TV)} .
4. Sug ^(Wait)Finder ama iTunes si aad u soo dejiso oo u rakibto cusboonaysiinta tvOS oo aad ka jarto Apple TV-gaaga kaliya marka aad hesho " Apple TV-gaaga ayaa lagu soo celiyay goobaha warshadda" fariinta guusha.

Ku xidh fiilada korantada iyo HDMI , ku xidh qalabka TV-gaaga, oo ka samee Apple TV meel eber^{(set up the Apple TV from scratch)} ah.

7. Dib u dabee Settings kaaga Apple TV

Doorashadani waxay dib u soo celinaysaa goobaha TV-gaaga Apple si ay u noqdaan kuwo warshadaysan iyada oo aan la cusboonaysiin qalabka.

Tag Settings > System > Dib^(Reset) u dajin oo dooro Dib^(Reset) u dajin .

Sug^(Wait) ilaa dib u habayntu ka dhammaato (waxay qaadanaysaa dhawr daqiiqo), daji Apple^(Apple) TV, oo isku day inaad ku xidho shabakada Wi-Fi.   

La xidhiidh Taageerada TV-ga Apple

Wac lambarka xidhiidhka Apple ee^{(Apple contact phone number)} loo qoondeeyay dalkaaga/gobolka, samee Boos qabsi Genius Bar , ama ^{(Genius Bar)}la hadal wakiilka Taageerada Apple^{(chat with an Apple Support agent)} haddii aadan weli awoodin in Apple TV- gaagu ku xidhmo Wi-Fi^(Wi-Fi) .

FIX: Apple TV Won’t Connect to Wi-Fi

Do уou get an “Unable to join the nеtwork” error message when you cоnnect your Apple TV to a Wi-Fi network? We’ll explain some factors responsible for this error and how to get them fixed.

First off, Apple TV doesn’t work with captive networks—i.e., Wi-Fi networks with a secondary login page. This means the streaming device may fail to connect to Wi-Fi networks in hotels, apartment complexes, school dorms, and other public locations. Instead, connect your Apple TV to a private network or contact the (public) network admin to grant your Apple TV direct access to the Wi-Fi network.

Try the fixes below if your Apple TV won’t connect to Wi-Fi and displays the “Unable to join the network” error for private networks.

Quick Tip: The tvOS troubleshooting page has useful recommendations for fixing common network-related problems on Apple TV. Launch the Settings app and go to Network > Troubleshooting to check them out.

1. Restart and Reposition Your Wi-Fi Router

Rebooting your router will clean out its cache memory and resolve connectivity issues. But before you restart the router, make sure it’s close to your Apple TV. The closer your wireless router and Apple TV, the better the connection strength and performance. In fact, Apple recommends having your Apple TV and Wi-Fi router in the same room. Or at least not too far from the router.

You should also ensure that your Apple TV has a clear line of sight from the router. Walls, kitchen microwaves, mirrors, baby monitors, and devices emitting radio signals can block network signals. Adjust the router’s external antenna and remove any appliance that could cause signal interference.

We highlight ways to boost a weak Wi-Fi signal in this article. Go through it for more network troubleshooting tips. If nothing works, shut down the router or unplug it from its power source. Turn it back on after a minute or two and try connecting your Apple TV to the network again.

2. Forget Other Network(s)

Do this if your Apple TV won’t connect to your preferred Wi-Fi network. Or if the device keeps joining an undesired network with no internet connection. Forget the problematic network and connect to your preferred network.

Open the Settings app, select Network, select Wi-Fi, select the tricky network and select Forget Network.

If your Apple TV still doesn’t join the Wi-Fi connection, there are probably too many devices on the network. It’s also possible that the network admin has blocked your Apple TV from joining the network. Contact the network admin or check the next section to learn how to unblock your Apple TV in your router’s settings menu.

3. Check Your Router Settings

Many wireless routers have security measures that block devices from using wireless internet connections. For example, your Apple TV won’t connect to Wi-Fi if it’s under a MAC Address Restriction or Filter.

If you have access to the router’s admin panel, head to the device management section, and check if your Apple TV has permission to access the network. Whitelist your Apple TV or remove it from any restriction. 

It’s a good idea to have your Apple TV’s MAC address handy in case your router indexes devices by their MAC address.

Go to Settings > General > About and note the characters in the Wi-Fi Address row. 

This guide on whitelisting specific devices on your home network has detailed instructions. Better yet, refer to the router’s instruction manual or visit the manufacturer’s website.

4. Restart Your Apple TV

Power-cycling the streaming device can resolve temporary system glitches preventing it from connecting or staying connected to Wi-Fi and Ethernet networks. Unplug your Apple TV from the power outlet and plug it back in.

Alternatively, go to Settings > System and select Restart.

To restart older Apple TV models (3rd generation Apple TV or earlier), go to Settings > General and select Restart. 

5. Reset Your Wi-Fi Router

If no device can join the network, resetting your router’s settings to factory default is the next best thing to do. Read our guide on resetting wireless routers or refer to your router’s instruction manual for device-specific instructions.

6. Update Your Apple TV

Your Apple TV may drop Wi-Fi connections or fail to join wireless networks if its operating system is outdated or contains bugs. Of course, installing tvOS updates requires an internet connection. But since your Apple TV won’t connect to Wi-Fi, you have two alternatives: use an Ethernet connection or perform a computer-based factory reset.

Plug an Ethernet cable to the Apple TV, go to Settings > System > Software Update, and select Update Software to download and install the latest tvOS version on your Apple TV.

To update 3rd generation Apple TVs, go to Settings > General > Software Updates and select Update Software.

If you don’t have an Ethernet connection, you can remotely update the Apple TV using your Mac or Windows computer by performing a factory reset. That will remove your accounts and delete all settings, configurations, and third-party apps. But on the positive side, the operation will download and install the latest tvOS version on your Apple TV. Likewise, it’ll remove bugs and software conflicts stopping your Apple TV from establishing a Wi-Fi connection.

After trying all the troubleshooting steps listed above, you should only perform a factory reset if your Apple TV won’t connect to Wi-Fi.

Note: If your Apple TV lacks a USB port, contact Apple TV Support or visit a nearby Genius Bar to have your device fixed or restored to factory default.

1. Disconnect the power and HDMI cables from your Apple TV. Connect each end of the micro-USB or USB-C port to your computer and your Apple TV.
2. If you’re using a Mac, launch Finder and select your Apple TV in the sidebar, and select Restore in the device menu.
3. On a Windows PC, launch the iTunes app, select your Apple TV in the upper-left corner (next to the Music drop-down menu), and select Restore Apple TV.
4. Wait for Finder or iTunes to download and install the tvOS update and disconnect your Apple TV only when you get the “Your Apple TV has been restored to factory settings” success message.

Connect a power and HDMI cable, hook the device to your TV, and set up the Apple TV from scratch.

7. Reset Your Apple TV Settings

This option restores your Apple TV settings to factory default without updating the device.

Go to Settings > System > Reset and select Reset.

Wait until the reset is complete (it takes a couple of minutes), set up the Apple TV, and try connecting it to a Wi-Fi network.   

Contact Apple TV Support

Call the Apple contact phone number assigned to your country/region, make a Genius Bar reservation, or chat with an Apple Support agent if you still can’t get your Apple TV to connect to Wi-Fi.

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