Macmiilkaydu waxa uu bilaabay dhibaato yaab leh markii uu sawiro iyo muuqaalo ka dhex baadhayay Windows 7^{(Windows 7)} PC: waxa ay la soo baxaysaa fariinta khaladka ah ee soo socota:

COM Surrogate has stopped working

Waxyaabaha yaabka leh waxay ahayd in khaladku soo baxay oo keliya marka la baadho fiidiyoow ama sawirro, ma aha nooc kasta oo fayl ah. Ka dib markii aan samaynay xoogaa cilmi baaris ah, waxaan ku guuleysanay inaan xallino dhibaatada, laakiin waxay ahayd inaan isku dayno dhowr waxyaalood oo kala duwan ka hor inta aysan ugu dambeyntii shaqeynin. Maqaalkan, waxaan ku qori doonaa xalalka kala duwan ee suurtogalka ah waxaana rajeynayaa in mid ka mid ah uu kuu shaqeyn doono.

Habka 1 - Cusbooneysii Codecs

Sida iska cad maadaama ay ahayd dhibaato muqaal/sawir, waxaanu u malaynay inay noqon karto wax la rakibay codec-yada hadda jira. Macmiilkani waxa uu si gaar ah u jeclaa in uu koobiyeeyo oo jeex-jeexo walxaha, sidaa awgeed waxa uu ku rakibay ffdshow oo lagu daray codecyo kale. Waxaan gacanta ku cusboonaysiinay dhammaan codecyada noocyadoodii ugu dambeeyay oo ay ku jiraan ffdshow, Windows 7 Codec Pack iyo kuwa kale. Waxaad soo dejisan kartaa nooca ugu dambeeyay ee Windows 7 Codec Pack .

Haddii aad ku rakiban tahay DivX ama Nero kombuyutarkaaga, sii wad oo u cusboonaysii kuwan noocyadii ugu dambeeyay sidoo kale. Xaaladaha qaarkood, waxaa laga yaabaa inaad ka saarto barnaamij ka dibna dib u rakibo hadhow.

Habka 2 - Kaspersky Antivirus

Waxaa jiray arrin la og yahay oo ku saabsan Kaspersky ka-hortagga taas oo kiisaskani dhacdo inay dhacdo. Haddii aad isticmaalayso Kaspersky , waxaad u baahan tahay inaad hubiso inaad cusboonaysiisay software-ka dhabta ah ee Kaspersky , ma aha oo kaliya qeexitaannada antivirus. Waxa kale oo aad tijaabin kartaa si aad u aragto in tani ay dhab ahaantii keentay arrinta adiga oo gebi ahaanba joojiya barnaamijka oo aad aragto haddii arrintu meesha ka baxdo.

Habka 3 - Amarada

Waxaa jira amarro dhowr ah oo aad isku dayi karto inaad ku shaqeyso Windows si aad u aragto haddii ay hagaajinayso dhibaatada. Waa inaad kuwan ku socodsiisaa amarka degdega ah. Guji ^(Click)Start , ku qor cmd ka dibna midig-guji oo dooro Orod^(Run) sida Maamule^{(Administrator)} . Hadda ku qor amarradan soo socda, taabo geli mid kasta ka dib:

regsvr32 vbscript.dll
regsvr32 jscript.dll

Taasi waxay dib-u-diiwaangelin doontaa dhowr dlls Windows oo ay suurtogal tahay inay hagaajiso khaladka ku-meel-gaarka ah ee COM . Haddii kale, sii wad wax akhriska!

Habka 4 - Ka hubi Disk khaladaadka

Haddii aad ku aragto dhibaatadan kaliya darawal gaar ah sida qalab USB ah oo dibadda ah, markaa waxay noqon kartaa inay jiraan qaybo xun oo ku saabsan darawalka adag. Waa fikrad wanaagsan in la socodsiiyo chkdsk si loo hubiyo in waduhu si fiican u shaqeeyo. Waxaad akhrin kartaa qoraaladaydii hore sida loo isticmaalo chkdsk utility^{(how to use the chkdsk utility)} .

Habka 5 ^{(Method 5)} – Dami DEP^{(– Disable DEP)} dllhost.exe

Qalab kale oo marar badan la sheegay ayaa ku daraya dllhost.exe liiska ka saarida DEP ( Ilaalinta Xogta Xogta^{(Data Execution Protection)} ). Waxaad akhrin kartaa qoraalkaygii hore ee ku saabsanaa sida loo damiyo DEP gudaha Windows^{(how to turn off DEP in Windows)} . Tallaabada ugu dambeysa ee maqaalkaas, dhagsii Ku dar^(Add) ka dibna ku dar faylka exe ee soo socda Windows 7 32-bit:

C:\Windows\System32\dllhost.exe

Windows 7 64 - bit, waa inaad ka saartaa faylka dllhost.exe ee jidkan:

C:\Windows\SysWOW64\dllhost.exe

Habka 6 - Darawalka Muujinta / Daabacaadda

Tani waxay noqon kartaa wax yar oo dhib badan, laakiin haddii aad dhawaan u cusboonaysiisay darawal si aad u muujiso ama xitaa qalab kale oo kumbuyuutarkaaga ah, isku day inaad dib ugu celiso darawalka nuqulkii hore. Caadi ahaan way ka sii badan tahay darawalka bandhiga wax kasta oo kale. Xaaladaha qaarkood, cusbooneysiinta nooca ugu dambeeyay ee darawalka bandhigga ayaa sidoo kale hagaajin kara arrinta, markaa waa inaad ku ciyaareysaa adigoo kor u qaadaya darawalka ama dib u soo celinta darawalka.

Si aad dib ugu soo celiso darawalka bandhiga, u tag Maareeyaha Aaladda^{(Device Manager)} , balaadhi Adapters-ka Muujinta^{( Display Adapters )} ka dibna midig-guji qalabka bandhigga oo dooro Uninstall . Waxaad arki doontaa daaqad popup ah oo aad u baahan tahay si aad u hubiso Delete software darawalka sanduuqa qalabkan .^{(Delete the driver software for this device)}

Isla iftiinka, waa inaad sidoo kale hubisaa darawaladaada daabacaha oo aad cusboonaysiiso dhamaantood, haddii wax cusub la heli karo.

Waxaan rajeyneynaa, mid ka mid ah hababkan ayaa hagaajin doona qaladka COM Surrogate ee ^{(COM Surrogate)}Windows 7 . Haddii kale, faallo ku dheji halkan oo nagu soo ogeysii faahfaahintaada iyo waxaad isku dayday, waxaana isku dayi doonaa inaan ku caawinno. Ku raaxayso!

Fix COM Surrogate has stopped working in Windows 7

A client оf mine startеd having a strаnge problem when browsing pictures and videos on his Windows 7 PC: it wоuld popup with the following error mesѕage:

COM Surrogate has stopped working

The odd thing was that the error only came up when browsing video or picture files, not any other type of file. After doing some research, we managed to fix the problem, but had to try a couple of different things before it finally worked. In this post, I’ll write out the different possible solutions and hopefully one of them will work for you.

Method 1 – Update Codecs

Obviously since it was a video/picture problem, we thought it could be something with the current set of codecs installed. This client in particular liked to copy and rip stuff, so he had ffdshow installed plus some other codecs. We manually updated all the codecs to their latest versions including ffdshow, Windows 7 Codec Pack and others. You can download the latest version of Windows 7 Codec Pack.

If you have DivX or Nero installed on your computer, go ahead and update those to the latest versions too. In some cases, you may have to uninstall a program and then reinstall it later on.

Method 2 – Kaspersky Antivirus

There has been a known issue with Kaspersky antivirus that cases this problem to occur. If you’re using Kaspersky, you need to make sure you update the actual Kaspersky software, not just the antivirus definitions. You can also test to see if this is really causing the issue by disabling the program altogether and seeing if the issue goes away.

Method 3 – Commands

There are a few commands you can try to run in Windows to see if it fixes the problem. You have to run these in the command prompt. Click on Start, type cmd and then right-click and choose Run as Administrator. Now type in the following commands, pressing enter after each one:

regsvr32 vbscript.dll
regsvr32 jscript.dll

That will re-register a few dlls with Windows and possibly fix the COM surrogate error. If not, keep reading!

Method 4 – Check Disk for Errors

If you’re seeing this problem only on a particular drive like an external USB device, then it could be that there are some bad sectors on the hard drive. It’s a good idea to run a chkdsk to make sure the drive is functioning properly. You can read my previous post on how to use the chkdsk utility.

Method 5 – Disable DEP for dllhost.exe

Another fix that has been mentioned numerous times is adding dllhost.exe to the exclusion list for DEP (Data Execution Protection). You can read my previous post on how to turn off DEP in Windows. On the last step in that article, click Add and then add the following exe file in Windows 7 32-bit:

C:\Windows\System32\dllhost.exe

For Windows 7 64-bit, you have to exclude the dllhost.exe file in this path:

C:\Windows\SysWOW64\dllhost.exe

Method 6 – Display/Printer Driver

This can be a little tricky, but if you recently updated a driver for your display or even some other hardware on your computer, try to roll back the driver to the previous version. It’s usually more so with the display driver than anything else. In some cases, updating to the most recent version of the display driver can also fix the issue, so you’ll have to play around with either upgrading the driver or rolling back the driver.

To rollback the display driver, go to Device Manager, expand Display Adapters and then right-click on the display device and choose Uninstall. You’ll see a pop up window where you need to check the Delete the driver software for this device box.

In the same light, you should also check out your printer drivers and update all of them, if updates are available.

Hopefully, one of these methods will fix the COM Surrogate error in Windows 7. If not, post a comment here and let us know your specs and what you’ve tried and we’ll try to help. Enjoy!

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