Qaar ka mid ah Windows 11/10 Isticmaalayaasha kombuyuutarku waxay soo sheegaan in marka ay furaan Maareeyaha Hawsha^{(open Task Manager)} , waxay ogaadaan in Adeegyada iyo Xakamaynta app^{(Services and Controller app)} ay isticmaalayaan agagaarka 50% CPU , mararka qaarkood marka la ciyaarayo ciyaaraha, wadarta isticmaalka CPU waxay kor u kacdaa ilaa 100% - iyo sidoo kale waayo-aragnimo dhawaaq dhawaaqa dhalanrog. Maqaalkan, waxaanu ku siin doonaa xalalka ugu haboon ee arrintan isticmaalka CPU sare^{(high CPU usage issue)} .

App- ka adeegyada iyo kontoroolka^{(Services and Controller app)} sharciga ah ( services.exe ) waa faylalka nidaamka Windows oo^{(Windows system file)}  ku yaal galka System32 . Waa nidaam nidaam lagama maarmaan ah oo looga baahan yahay socodsiinta Windows 10 . Haddii aad ku dhex heshid Maareeyaha Hawsha^{(Task Manager)} , midig-guji oo dooro Dhamaystirka^(End) hawsha, badhanka xidhiddu wuu cawri doonaa . ^{(Shut down)}Waa inaad doorataa ka tag^(Abandon) xogta aan la keydin iyo sanduuqa hubinta ee xidhitaanka si aad u dhaqaajiso badhanka^(Shut) xidhitaanka . Hadda xitaa haddii aad gujiso Xir^(Shut) ma awoodid inaad dhammayso hawsha - laakiin taa beddelkeeda, waxaad arki doontaa farriin -

Unable to terminate process, The operation could not be terminated, Access is denied.

Haddii aad furto goobta uu ku yaal faylka System32 oo aad hubiso Properties , waxaad arki doontaa inay tahay nidaam Microsoft oo sharci ah.

Malware wuu is qarin karaa isagoo isticmaalaya magac kasta. Markaa haddii fayl la mid ah oo la magacaabay uu ku yaal meel kale, waxay si fiican u noqon kartaa malware. Tusaale ahaan, faylka lagu magacaabo ' Services and Controller app.exe ' waa malware, oo wuxuu isku dayaa inuu isu ekeysiiyo habka Windows ee sharciga ah. Inta badan barnaamijyada antivirus waxay u aqoonsadaan adeegyadan^(Services) xaasidnimada leh iyo maamulaha app.exe^(Controller) inay yihiin malware.

Adeegyada iyo Controller App^{(Controller App High CPU)} -ka Isticmaalka Sarreeya ee CPU

Haddii aad la kulanto adeegan iyo maamulaha^(Controller) abka sare ee isticmaalka ^(Services)CPU^{(High CPU)} , samee waxa soo socda sidatan gaarka ah:

1. Hubi meesha faylka iyo guryaha
2. Orod Hubiyaha File System
3. Samee iskaanka antivirus
4. ^{(Restart Windows Management Instrumentation)}Dib u bilow Adeegga ^(Service)Qalabka Maaraynta Daaqadaha ( WMI ) .
5. Demi sawir-qaadista gadaasha
6. Dami Adeegga Siyaasadda ogaanshaha
7. Cilad ka jirta Gobolka Boot Nadiif ah.

Aynu eegno sharraxaadda habka ay khusayso mid kasta oo ka mid ah xalalka taxan.

1] Hubi^{(Check File)} goobta faylka iyo guryaha

Fur Maareeyaha Hawsha^{(Task Manager)} , hel Adeegyada iyo Controller App > Right-click oo dooro goobta faylka furan^{(Open file location)} .

Midig ku dhufo nidaamka la doortay ee adeegyada.exe^{(services.exe)} oo guji Properties.

Waxaad awoodi doontaa inaad xaqiijiso in meesha galku tahay System32 oo ay tahay fayl Microsoft oo sharci ah.^(Microsoft)

Haddii meel kale oo faylka ah uu furmo, waxay noqon kartaa fayras.

2] Orod Hubiyaha File System

Haddii ay tahay faylka nidaamka Windows ee sharciga ah, waxaa laga yaabaa in uu dhaawacmay ama uu xumaaday. Waxaan kuu soo jeedinayaa inaad socodsiiso System File Checker si aad ugu bedesho fayl wanaagsan.

3] Samee iskaanka antivirus

Haddii aysan ku jirin galka System32 , oo aad uga shakisan tahay malware-ka markaa waa inaad ku socodsiisaa iskaanka ka-hortagga buuxa ee Windows Defender  ama alaab kasta  oo AV ah oo dhinac saddexaad ah oo^{(third-party AV product)} sumcad leh . Faylka malware-ka ayaa si badbaado leh loo karantiilay ama loo tirtiri doonaa.

Inta badan barnaamijyada antivirus waxay u aqoonsadaan adeegyadan^(Services) xaasidnimada leh iyo Controller app.exe inay yihiin malware - tusaale ahaan, Symantec waxay u aqoonsataa Trojan.ADH.2  ama  Trojan.Gen , Kasperskyna waxay u aqoonsanaysaa mid  aan-virus ahayn:HEUR:RiskTool.Win32.BitCoinMiner .gen^{(not-a-virus:HEUR:RiskTool.Win32.BitCoinMiner.gen)} .

Arrin taxaddar badan awgeed, waxa kale oo aad isticmaali kartaa software ka-hortagga la qaadi karo^{(free portable antivirus software)} oo bilaash ah si aad u samayso iskaanka fayraska labaad.

4] Dib u bilow Adeegga ^(Service)Qalabka Maareynta Daaqadaha^{(Restart Windows Management Instrumentation)} ( WMI ) .

Qalabka Maaraynta Daaqadaha waxa uu ka kooban yahay qaybo lagu kordhinayo Moodelka Darawalka Daaqadaha^{(Windows Driver Model)} kaas oo bixiya nidaamka hawlgalka kaas oo qaybaha qalabaysan ay ku bixiyaan macluumaadka iyo ogeysiiska.

Mararka qaarkood software-ku wuxuu soo diri karaa amarro aan sax ahayn, taasoo keenta shuruudaha processor-ka aan loo baahnayn, taas oo kicin karta isticmaalka CPU sare sida kiiskan - waxaad isku dayi kartaa inaad dib u bilowdo adeegga WMI . Waa kan sida:

• Riix Windows key + R si aad ugu yeerto Run dialog.
• In sanduuqa Run Run, ku qor services.msc oo ku dhufo Gelida si aad u furto Adeegyada^{(open Services)} .
• Daaqada Adeegyada^(Services) , rog oo hel adeegga Qalabka Maamulka Windows^{(Windows Management Instrumentation )} .
• Hadda, midig-guji adeegga oo ka dooro Dib^(Restart) uga bilow liiska macnaha guud si aad dib ugu bilowdo adeegga kombiyuutarkaaga.
• Ka bax console Services

Fur Maareeyaha Hawsha^{(Task Manager)} oo hubi haddii arrinta gacanta lagu hayo la xaliyay.

5] Demi sawir-gacmeedka Background

Mararka qaarkood bandhigga shaashadda ee shaashaddaada ayaa laga yaabaa inuu keeno dhibaatadan. Xaaladdan oo kale, waxaad damin kartaa slideshow asalka oo arag haddii ay taasi ku caawin. Waa kan sida:

• Riix Windows key + I  si aad u furto Settings.
• Taabo ama dhagsii Shakhsiyaynta^{(Personalisation)} .
• Bogga shakhsiyaynta^{(Personalisation)} , ee dhinaca bidix, dooro Background .
• Muraayada midig, u deji jaangooyooyinka Background si aad u sawirto^(Picture)  meesha hoos-u-socota.
• Ka bax abka Settings

Hubi haddii arrinta gacanta lagu hayo la xaliyay.

6] Dami Adeegga Siyaasadda ogaanshaha^{(Diagnostics Policy Service)}

Deminta adeegga siyaasadda ogaanshaha ee kaaga Windows ^{(Diagnostics)}10^{(Windows 10)} nidaamka ayaa xallin kara arrinta.

Waa inaad ogaataa Adeegga Siyaasadda^{(Diagnostic Policy Service)} ogaanshaha waxay awood u siinaysaa ogaanshaha dhibaatada, cilad-baadhista iyo xallinta qaybaha Windows . Haddii adeegan la joojiyo, baadhistu ma shaqayn doonto.

Samee kuwan soo socda:

• Furan Adeegyada Console
• Daaqada Adeegyada^(Services) , rog oo hel adeegga Adeegga Siyaasadda ogaanshaha^{(Diagnostics Policy Service)}  .
• Laba-guji^{(Double-click)} gelida si aad wax uga beddesho hantideeda.
• Daaqadda guryaha, dhagsii hoos u dhaca nooca Startup^{(Startup type)} oo dooro Disabled . Haddii adeegu uu hore u shaqaynayay, dhagsii badhanka Jooji^{(Stop )} si aad u joojiso adeega.
• Guji Codso^(Apply) > OK si aad u kaydiso isbeddellada.
• Ka bax console Services

7] Cilad ku samee gobolka Boot nadiif ah

Kani xal maahan, kaliya waxa ay kaa caawinaysaa in aad aqoonsato habka xadgudubka ee sababi kara arrintan. Nadiifinta-boot-ka dhibka waxaa loogu talagalay in lagu go'doomiyo dhibaatada waxqabadka. Si aad u samayso cilad-baadhista nadiifka-boot-ka, waa inaad qaaddaa dhawr tallaabo, ka dibna dib u bilaw kombayutarka fal kasta ka dib. Waxaa laga yaabaa inaad u baahato inaad gacanta ku damiso hal shay midba midka kale si aad isugu daydo oo aad u qeexdo midka dhibaatada keenaya. Marka aad aqoonsato dembiilaha, waxaad ku fikiri kartaa in aad meesha ka saarto ama aad gabto.

Samee Boot Nadiif^{(Perform a Clean Boot)} ah ee nidaamka oo ogow waxa keenaya Adeegyada iyo maamulaha abka isticmaalka CPU Sare^{(Services and Controller app High CPU usage)} .

Qaar ka mid ah hababka la og yahay inay arrintan sababaan waa:

• Adeegga Nahimic^{(Nahimic Service)} : Ka saar software-ka maqalka^(Audio) ah & darawalka rakibaya adeeggan. Waxaa laga yaabaa inaad u baahato inaad sidoo kale fiiriso darawallada maqalka ee la xiriira.^(Audio)
• Sequrazo : Hubi haddii aad leedahay barnaamij socda ama lagu rakibay Sequrazo . Segurazo ( SAntivirus Realtime Protection Lite ) waa PUP ama PUA^{(PUP or PUA)} tanina waxay noqon kartaa dhibaatada. Ka saar oo arag
• LenovoVantageService : Ama ka saar adeegga Lenovo Vantage^{(Lenovo Vantage Service)} ama u cusboonaysii nooca ugu dambeeyay oo arag haddii ay taasi caawinayso.

Waxaan rajeyneynaa in wax halkan ku caawiyaan.

Boostada la xiriirta^{(Related post)} : WmiPrvSE.exe (WmiPrvSE.exe) Adeegsiga Sare ee CPU^{(WMI Provider Host (WmiPrvSE.exe) High CPU Usage)} .

Fix Services and Controller app High CPU usage in Windows 11/10

Some Windows 11/10 PC users are reporting that when they open Task Manager, they notice the Services and Controller app is using around 50% CPU, and sometimes when playing games, the total CPU usage spikes as high as 100% – and they also experience voice call sound distortion. In this post, we will provide the most suitable solutions to this high CPU usage issue.

The legit Services and Controller app (services.exe) is a Windows system file located in the System32 folder. It is an essential system process that is required for the running of Windows 10. If you locate it in the Task Manager, right-click on it and select End task, the Shut down button will be greyed out. You will have to select the Abandon unsaved data and shutdown checkbox to activate the Shut down button. Now even if you click Shut down you will not be able to end the process – but instead, you will see a message –

Unable to terminate process, The operation could not be terminated, Access is denied.

If you open its file location in the System32 folder and check its Properties, you will see that it is a legit Microsoft process.

Malware can disguise itself using any name. So if a similar named file is located elsewhere, it could well be malware. For instance, a file named ‘Services and Controller app.exe‘ is malware, and it tries to disguise itself as the legit Windows process. Most antivirus programs identify this malicious Services and Controller app.exe as malware.

Services and Controller App High CPU usage

If you’re faced with this Services and Controller app High CPU usage issue, do the following in this specific order:

1. Check File location and Properties
2. Run System File Checker
3. Run an antivirus scane
4. Restart Windows Management Instrumentation (WMI) Service
5. Turn off background slideshow
6. Disable Diagnostics Policy Service
7. Troubleshoot in Clean Boot State.

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Check File location and Properties

Open Task Manager, locate Services and Controller App > Right-click on it and select Open file location.

Righ-click on the selected services.exe process and click on Properties.

You will be able to confirm that the folder location is System32 and it is a legit Microsoft file.

If some other file location opens, it could be a virus.

2] Run System File Checker

If it is a legit Windows system file, maybe it has become damaged or corrupted. I suggest you run System File Checker to replace it with a good file.

3] Run an antivirus scan

If it is not located in the System32 folder, and you suspect it to malware then you should run a full system antivirus scan with Windows Defender or any reputable third-party AV product. The malware file will get safely quarantined or deleted.

Most antivirus programs identify this malicious Services and Controller app.exe as malware – for example, Symantec identifies it as Trojan.ADH.2 or Trojan.Gen, and Kaspersky identifies it as not-a-virus:HEUR:RiskTool.Win32.BitCoinMiner.gen.

As a matter of abundant precaution, you may also use a free portable antivirus software to run a second antivirus scan.

4] Restart Windows Management Instrumentation (WMI) Service

Windows Management Instrumentation consists of a set of extensions to the Windows Driver Model that provides an operating system interface through which instrumented components provide information and notification.

Sometimes software can send invalid commands, resulting in unnecessary processor requirements, which can trigger high CPU usage as in this case – you can try restarting the WMI service. Here’s how:

• Press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type services.msc and hit Enter to open Services.
• In the Services window, scroll and locate the Windows Management Instrumentation service.
• Now, right-click the service and select Restart from the context menu to restart the service on your computer.
• Exit the Services console.

Open Task Manager and check if the issue at hand is resolved.

5] Turn off Background slideshow

Sometimes the slideshow on your screen may cause this problem. In this case, you can turn off the background slideshow and see if that helps. Here’s how:

• Press the Windows key + I to open Settings.
• Tap or click Personalisation.
• In the Personalisation page, on the left pane, select Background.
• On the right pane, set the Background settings to Picture from the drop-down.
• Exit the Settings app.

Check if the issue at hand is resolved.

6] Disable Diagnostics Policy Service

Disabling the Diagnostics policy service on your Windows 10 system may fix the issue.

You should know the Diagnostic Policy Service enables problem detection, troubleshooting and resolution for Windows components. If this service is stopped, diagnostics will no longer function.

Do the following:

• Open Services console.
• In the Services window, scroll and locate the Diagnostics Policy Service service.
• Double-click on the entry to edit its properties.
• In the properties window, click the drop-down on the Startup type and select Disabled. If the service is running already, click on Stop button to stop the service.
• Click Apply > OK to save changes.
• Exit the Services console.

7] Troubleshoot in Clean Boot state

This is not a solution per se, it only helps you identify the offending process that may be causing this issue. Clean-boot troubleshooting is designed to isolate a performance problem. To perform clean-boot troubleshooting, you must take a number of actions, and then restart the computer after each action. You may need to manually disable one item after another to try and pinpoint the one that is causing the problem. Once you have identified the offender, you can consider removing or disabling it.

Perform a Clean Boot of the system and identify what is causing the Services and Controller app High CPU usage.

Some processes that are known to cause this issue are:

• Nahimic Service: Uninstall the Audio software & driver that installs this service. Maybe you need to take a look at the related Audio drivers too.
• Sequrazo: Check if you have a program running or installed called Sequrazo. Segurazo (SAntivirus Realtime Protection Lite) is a PUP or PUA and this could be the problem. Uninstall it and see.
• LenovoVantageService: Either uninstall Lenovo Vantage Service or update it to the latest version and see if that helps.

Hope something here helps you.

Related post: WMI Provider Host (WmiPrvSE.exe) High CPU Usage.

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