Ka dib markii laga casriyeeyay nooc ka sii weyn Windows 10 , haddii aad hesho Shaashadda buluuga^{(Blue Screen)} ah oo leh qaladka APC_INDEX_MISMATCH , oo loogu talagalay faylka win32kfull.sys , ka dib boostadani waxay ku siinaysaa talooyin kaa caawin kara inaad aqoonsato oo aad hagaajiso Khaladaadka Joojinta^{(Stop Error)} . Fariinta khaladka ah waxa kale oo weheliya furaha khaladka 0x0000001, 0xC6869B62, 0x97503177 ama 0x02A7DA8A .

APC_INDEX_MISMATCH

Fariintan qaladka ah ee BSOD waxay inta badan soo baxdaa marka aad haysato qalab ama darawal aan ku haboonayn Si aad u noqoto mid gaar ah, soo bandhig darawalka iyo darawalka maqalka ah ayaa arrintan ku sameeya Windows 10 . Ha ku qor magaca faylka fashilmay Sawirka kore, wuxuu leeyahay - win32kfull.sys . Tani waxay kaa caawin doontaa inaad aqoonsato darawalka oo aad cilad ka sii saarto.

Says Microsoft, This is a kernel internal error. This error occurs on exit from a system call. The most common cause of this bug check is when a file system or driver has a mismatched sequence of calls to disable and re-enable APCs.

Haddii aad la kulanto arrintan, isku day talooyinkan.

1] Ka daali maamulaha maqalka Realtek HD^{(Disable Realtek HD Audio Manager)} bilowga

Maadaama ay dhibaatadani ku dhici karto darawal maqal oo musuqmaasuq ah, waxa aad ka joojin kartaa Startup -ka oo aad hubisaa in dhibaatadu meesha ka baxdo iyo in kale. Fur Manager Hawsha^{(Task Manager)} oo u beddel Startup tab. Soo ogow Realtek HD Maareeyaha Maqalka^{(Realtek HD Audio Manager)} , midig-guji, oo dooro Disable . Waxa kale oo aad dooran kartaa oo ku dhufo badhanka Disable ee ka muuqda geeska hoose ee midig ee daaqadda. Haddii ay taasi xalliso arrintaada, waa in aad uninstall ka saartaa oo aad mar kale ku rakibtaa.

2] Cusbooneysii/dib u soo geli darawalka bandhigga

Sidii hore loo soo sheegay, waxaad heli kartaa arrintan sababtoo ah darawalka bandhigga musuqmaasuqa sidoo kale. Markaa cusboonaysii darawalka garaafyada^{(update the graphics driver)} oo arag. Haddii taasi xallin weydo arrintaada, waxaad dib u rakibi kartaa darawalka bandhigga.

3] Qalabeeyaha Shaashada Buluugga ah

Ku orod Windows 10 Dhibbanaha Shaashada buluuga ah oo arag haddii ay ku caawinayso.

4] Hubi Daawade Dhacdada

Daawadeha Dhacdada ee Windows wuxuu ururiyaa^(Windows) macluumaadka ku saabsan wax kasta oo ka dhacaya nidaamka. Waxa laga yaabaa inaad hesho macluumaad dheeraad ah oo ku saabsan khaladkan. Waxaad hubin kartaa haddii darawal kasta ama qalabku uu ku guuldareystay inuu u hoggaansamo nidaamka. Haddii aad aragto shay shaki leh, ka shaqee darawalkaas sidoo kale.

5] Ka saar darawalka DisplayLink

Haddii aad isticmaalayso kormeeraha laba-geesoodka ah ama wax ka badan oo aad aragto fariintan khaladka ah, waxaa laga yaabaa in darawalka DisplayLink uu keeno arrintan. Xaaladdaas, waxaad ku xisaabtami kartaa uninstall-ka. Waxaad furi kartaa Control Panel > Programs iyo Features ka dibna, hubi inay ku qoran tahay iyo in kale. Hadday haa tahay, ka saar oo arag.

6] Cusbooneysii dhibaatada leh

Haddii aad dhawaan rakibtay casriyeyn sababa in BSOD -kan uu soo baxo, markaa waxaanu soo jeedinaynaa inaad ku cusboonaysiiso Taariikhda Settings oo aad furto oo qarinayso cusboonaysiinta dhibaatada leh^{(uninstalling and hiding the problematic update)} .

Haddii kombuyutarkaagu uusan bootin , markaa waxaan kugula talineynaa inaad geliso Advanced Startup Options ka bacdina socodsiiya System Restore .

Fiiri qoraalkan haddii BSOD ay sababto Daaqadaha ma heli karo printmanagement.msc^{(Windows cannot find printmanagement.msc)} qalad inuu soo baxo marka la daabacayo.

Cusbooneysii 16-ka Maarso 2021^{(Update 16th March 2021)} : Microsoft ayaa soo saartay cusbooneysiin si ay u hagaajiso APC_INDEX_MISMATCH BSOD marka^{(APC_INDEX_MISMATCH BSOD when printing)} arrinta daabacan:

• Windows 10 nooca 2004 iyo 20H2 - KB5001567
• Windows 10 nooca 1909 iyo Windows Server 1909 - KB5001566
• Windows 10 nooca 1809 iyo Windows Server 2019 - KB5001568
• Windows 10 nooca 1803 – KB5001565 .

Haddii aad u baahan tahay talo-bixinno dheeraad ah, waxa laga yaabaa in wax ku jira Tusaha Shaashada Buluugga^{(Blue Screen Guide)} ahi ay ku caawiyaan.

Fix APC_INDEX_MISMATCH Stop Error on Windows 11/10

Αfter upgrading from аn older version to Windows 10, if you receive a Blue Screen with the error APC_INDEX_MISMATCH, for win32kfull.sys file, then this post offers some suggestions that may help you identify and fix the Stop Error. The error message could also be accompanied by error codes 0x0000001, 0xC6869B62, 0x97503177 or 0x02A7DA8A.

APC_INDEX_MISMATCH

This BSOD error message mainly appears when you have incompatible hardware or driver. To be more specific, display driver and audio driver make such issue on Windows 10. Do note down the name of the file which failed. In the above image, it says – win32kfull.sys. This will help you identify the driver and troubleshoot further.

Says Microsoft, This is a kernel internal error. This error occurs on exit from a system call. The most common cause of this bug check is when a file system or driver has a mismatched sequence of calls to disable and re-enable APCs.

If you face this issue, try these suggestions.

1] Disable Realtek HD Audio Manager from startup

Since this problem can occur due to a corrupt audio driver, you may disable it from the Startup and check whether the problem disappears or not. Open Task Manager and switch to Startup tab. Find out Realtek HD Audio Manager, right-click on it, and select Disable. You can also select it and hit the Disable button visible on the bottom-right corner of the window. If that solves your issue, you should uninstall and install it again.

2] Update/reinstall display driver

As mentioned earlier, you can get this issue because of a corrupt display driver as well. So update the graphics driver and see. If that doesn’t solve your issue, you can reinstall the display driver.

3] Blue Screen Troubleshooter

Run the Windows 10 Blue Screen Troubleshooter and see if it helps you.

4] Check Event Viewer

The Event Viewer in Windows gathers information about everything happening on the system. You may find some additional information regarding this error. You can check if any driver or hardware has failed to comply with the system. If you see anything suspicious, work on that driver as well.

5] Remove DisplayLink driver

If you are using a dual monitor or more and you see this error message, maybe the DisplayLink driver is causing this issue. In that case, you can consider uninstalling it. You can open Control Panel > Programs and Features and then, check whether it is listed or not. If yes, uninstall it and see.

6]  Uninstall problematic Update

If you recently installed an update that causes this BSOD to appear, then we suggest going to Update History in Settings and uninstalling and hiding the problematic update.

If your PC won’t boot, then we recommend entering Advanced Startup Options and then running System Restore.

See this post if the BSOD causes Windows cannot find printmanagement.msc error to appear when printing.

Update 16th March 2021: Microsoft has released updates to fix this APC_INDEX_MISMATCH BSOD when printing issue:

• Windows 10 version 2004 and 20H2 – KB5001567
• Windows 10 version 1909 and Windows Server 1909 – KB5001566
• Windows 10 version 1809 and Windows Server 2019 – KB5001568
• Windows 10 version 1803 – KB5001565.

If you need additional suggestions, perhaps something in this Blue Screen Guide will help you.

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