Haddii aad la kulanto dabin ah adabtarada Bandhigga Wireless -ka ee Microsoft Windows 10 , ka dib boostadan, waxaan ku siineynaa qaar ka mid ah tillaabooyinka ciladda si ay kaaga caawiyaan xallinta arrimaha. Waxaa laga yaabaa inaad la kulanto arrimo halkaas oo aad ogaato in Adapter-kaaga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} uusan isku xirin, shaqeyneynin, muujineynin ama uusan lahayn cod.

Adapter-ka Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} ma shaqeynayo

Kahor intaadan bilaabin, ku xidh adabtarada geliya dekedda HDMI ee ^(HDMI)HDTV kaaga , kormeeraha, ama borojektarka iyo geli dekedda USB ee dallacaadda. Adapter-ku waxa uu awoodiisa ka helayaa dekada USB-ga^(USB) .

Si loo helo waxqabadka ugu fiican, qalabkaaga ku hay meel 23 cagood^{(23 feet)} u jirta HDTV , Monitor, ama projector. Si aad ugu xidho adabtarada HDTV kaaga , Monitor, ama projector, tixraac hagaha badeecada nooca adabtarada aad haysato, sida sawirka hoose ku sawiran. Adapter-ku waxa uu ku xidhi karaa hal mar kaliya HDTV , Monitor, ama projector.

Adapter-ka Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} (oo leh Microsoft Four Square Logo ) waxaa lagu taageeraa xulashada aaladaha Android . Haddii aad u baahan tahay caawimo dheeraad ah ka soo samaynta Android -kaaga ama qalab kale, hubi bogga soo-saare aaladahaaga.

App-ka Adapter-ka Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} waa inuu ku jiraa safka hore ee qalabkaaga marka la rakibayo cusbooneysiinta firmware-ka. Joojinta abka waxay sidoo kale hakin doontaa cusboonaysiinta ama waxay sababi kartaa inuu guuldareysto.

Fur app-ka Adapter-ka Bandhigga Wireless^{(Wireless Display Adapter)} oo ku xidh adabtaradaada.  Ka dooro Firmware^{(Select Firmware)} dhinaca bidix ee shayga navigation ee app-ka waxaadna halkaas ka heli doontaa faahfaahinta si aad u cusboonaysiiso firmware-ka.

Arrinka(yaasha) laga yaabo inaad la kulanto adabtarada waxay ka koobnaan kartaa laakiin kuma koobna, sida soo socota:

1. Arrimaha la xidhiidha abka Microsoft Wireless Display Adapter .
2. Muujinta^(Display) maaha in la miisaamo, ama qaybo ka mid ah bandhigga ayaa maqan.
3. Arrimo leh dib-u-qaadis muuqaal ama maqal ah.
4. Aan awoodin in uu ku xidho qalabkaaga adabtarada

Haddaba, aynu u dhex galno tillaabooyinka cilad-raadinta ee faahfaahsan.

1] Arrimaha^(Issues) la xidhiidha abka Microsoft Wireless Display Adapter

Waa kuwan waxyaabo la isku dayo

A) Appku wuxuu muujinayaa "Kuma xidhna"

Haddii fariinta "Adiga kuma xidhna" ay ka muuqato abka:

• Hubi^(Make) in labada dhamaadka HDMI iyo dhamaadka USB adabtarada ay ku xidhan yihiin HDTV kaaga , kormeeraha, ama projectorkaaga.
• App-ka dhexdiisa, dooro  Cusbooneysii^(Refresh) .

B) App -ka had iyo jeer wuxuu muujiyaa "Sugidda xiriirka"

Haddi appku muujiyo "Sugidda xidhiidhka," marka hore hubi in qalabkaagu ku xidhan yahay adabtarada, ka dibna xidhidhiyaha adabtarada oo dib u xidh.

Waa kan sida:

• Ka soo gal cidhifka^(Swipe) midig ee shaashadda ama ka dooro Xarunta Waxqabadka^{(Action Center)} ee barta shaqada.
• Dooro  Xidhiidh^(Connect) . Adabtarka ayaa ka soo muuqan doona meesha ugu sareysa ee liiska. (Hadii adapter-ku ka soo muuqan waayo xagga sare, qalabkaagu kuma xidhna adabtarada.)
• Dooro magaca Microsoft Wireless Display Adapter oo dooro  Kala-bax^(Disconnect) .
• Ka soo gal cidhifka^(Swipe) midig ee shaashadda ama dooro  Xarunta Waxqabadka^{(Action Center)} .
• Dooro  Connect , iyo liiska bandhigyada, dooro magaca Microsoft Wireless Display Adapter si aad dib ugu xidhid qalabkaaga adabtarada.

Adapter-ku ma shaqayn doono haddii aad isticmaalayso server wakiil si aad u gasho intarneedka.

2] Bandhigu^(Display) maaha in la cabbiro, ama qaybo ka mid ah bandhigga ayaa maqan

Haddii qayb ka mid ah shaashadda qalabkaaga aysan ka muuqan shaashaddaada labaad, waxaa laga yaabaa in bandhiggu uusan noqon mid cabbiraya. Isku day xalalkan:

A) Ku hagaaji xallinta qalabkaaga

Haddii aad u dejisay xallinta qalabkaaga qaraar ka hooseeya goobtiisa caadiga ah, waxaad kordhin kartaa xallinta si ay si sax ah ugu habboonaato shaashaddaada labaad.

Waa kan sida:

• Sanduuqa raadinta ee ku yaal barta shaqada, ku qor xallinta shaashadda^{(screen resolution)} , ka dibna dooro  Beddel xallinta shaashadda ^{(Change the screen resolution )} natiijooyinka.
• Hoosta  xallinta^(Resolution) , dhagsii chevron ee liiska hoos-u-hoosaadka ka dibna dooro xallinta lagu talinayo^{(Recommended)} . Xalka ugu sarreeya waa xalka lagu taliyey ee qalabka.

B) Isticmaal barnaamijka Adapter-ka ee Microsoft Wireless Display Adapter si aad u hagaajiso jaangooyada bandhigga

Waxaad isticmaali kartaa abka adabtarada si aad u bedesho sida shaashadda aaladdaadu ay ugu miisaanto shaashadda HDTV kaaga , kormeeraha, ama borojektarkaaga.

Waa kan sida:

• Fur abka Microsoft Wireless Display Adapter .
• Hoosta  hagaajinta bandhiga^{(Adjust display)} , jiid slider-ka dhanka midig ilaa aad ka arki karto wax kasta oo ku jira qalabkaaga HDTV , Monitor, ama projector.

3] Arrimaha^(Issues) leh dib-u-ciyaarista muuqaalka ama maqalka

Waa kuwan qaar ka mid ah xalalka la isku dayo:

A) Ma jiraan wax muujinaya shaashadda labaad

Haddii aad ku xidhi karto qalabkaaga adabtarada laakiin aan waxba ka muuqan shaashaddaada labaad, isku day inaad sameyso tillaabooyinka xalka 4] ee^{(solution 4])} hoose. Haddii taasi xallin weydo arrinta, isku day xalalkan:

• Hubi^(Make) in qalabkaagu loo dejiyay inuu nuqul ka sameeyo ama uu kordhiyo shaashadda.
• Ka saar dhamaadka USB ada adabtarada si aad u damiso, oo dib u xidh si aad mar kale shid.
• Hubi^(Make) in HDTV kaaga , kormeerahaaga, ama projectorkaaga lagu dejiyay kanaalka HDMI . Si aad u hubiso ama aad u bedesho jaangooyooyinka galinta fiidyaha ee ku yaala soobandhigaada, tixraac hagaha alaabta ee la socday qalabkaaga ama aad website-ka soo saaraha.
• Hubi^(Make) in HDTV kaaga , kormeerahaaga, ama projectorkaaga uu taageerayo HDCP . Haddii aadan hubin in bandhigaagu uu taageerayo HDCP , tixraac hagaha badeecada la socday qalabkaaga ama gal website-ka soo saaraha.

B) Fiidiyowgu^(Video) waa pixelated ama stutters maqal ah

Haddii aad ku aragto pixelation-ka muuqaalka ama haddii maqalku dhufto, isku day kuwa soo socda:

• U soo wareeji qalabkaaga meel u dhow adabtarada. Waxqabadka ugu fiican, qalabkaagu waa inuu u jiraa 23 cagood HDTV kaaga , kormeerahaaga, ama projectorkaaga.
• Adabtarada ka fogee foornooyinka microwave-ka, telefoonada aan xadhiga lahayn, ama qalabka ilmaha lagu kormeero. Qalabka elektaroonigga ah ee guryaha caadiga^(Common) ah sida kuwan oo kale waxay sababi karaan faragelin inta jeer ee raadiyaha taasoo laga yaabo inay carqaladeyso xidhiidhka ka dhexeeya qalabkaaga iyo adaabta.
• Haddii aadan haysan qol kugu filan oo aad ku xidho adabtarada gelinta^(HDMI) dekedda HDMI ee shaashaddaada labaad, isticmaal fiilada kordhinta HDMI ee ku jirtay sanduuqii uu adabtaradagu soo galay. xagal, tani waxay sababi kartaa arrimo la xiriira tayada muuqaalka.

C) Fiidiyowga App-ku-saleysan ma ciyaari karo marka lagu xiro Adapter-ka Bandhigga Wireless -ka^{(Wireless Display Adapter)}

Haddii ay kugu adag tahay inaad ku daawato muqaal iyo waxa ku jira adeeg codsi sida Netflix , YouTube , ama Amazon Instant Video , isku day talaabooyinkan hoose:

• Hubi^(Make) in adapter-ku uu cusub yahay. Tixraac hagaha Microsoft ee xagga sare lagu sheegay.^(Microsoft)
• Xir^(Close) oo dib u kici, ama dib u kici abka.
• Ka saar Adabtarka Bandhigga Wireless^{(Wireless Display Adapter)} -ka .
• Dib u bilaw qalabka
• Dib ugu xidh adabtarada oo isku day inaad daawato muuqaalka mar kale.

D) Fiidiyowgu^(Video) wuxuu ku ciyaaraa aaladdaada laakiin wuu barafoobay shaashaddaada labaad

Haddii fiidiyowgu si sax ah ugu ciyaaro qalabkaaga laakiin uu ku qaboojiyey shaashaddaada labaad, ka saar adabtarada qalabkaaga iyo bandhigga, oo dib u xidh.

Waa kan sida:

• Ka soo gal cidhifka^(Swipe) midig ee shaashadda ama ka dooro xarunta waxqabadka ee barta shaqada.
• Dooro  Connect , dooro magaca Microsoft Wireless Display Adapter , oo dooro  Isku -xidhka^(Disconnect) .
• Ka saar labada daraf ee adabtarada HDTV kaaga , Monitor, ama projector oo mar kale geli.
• Ka soo gal cidhifka^(Swipe) midig ee shaashadda ama dooro xarunta waxqabadka.
• Dooro  Connect , oo liiska bandhigyada, dooro magaca Microsoft Wireless Display Adapter si aad dib ugu xirto qalabkaaga adabtarada.

E) Tayada muuqaalka oo liidata

Haddii tayada fiidyaha la sii daayo ay liidato, halkan waxaa ah siyaabo lagu caawinayo hagaajintiisa:

• Hubi^(Make) inaadan isticmaalin HDMI -ga beddelka VGA . Ka beddelashada HDMI oo loo beddelo VGA^(VGA) waxay yaraynaysaa xoogga calaamadda wax-soo-saarka fiidyowga waxayna xumeyn kartaa sawirrada.
• Iska yaree^(Reduce) faragelinta soo noqnoqda raadiyaha adiga oo ka fogeynaya adabtarada foornooyinka microwave-ka, taleefannada aan xadhkaha lahayn, iyo qalabka kale ee elektiroonigga ah ee guriga caadiga ah.
• U soo wareeji qalabkaaga meel u dhow adabtarada. Adabtarka ayaa si fiican u shaqeeya marka uu 23 cagood u jiro qalabkaaga.
• Soo^(Download) deji muuqaal tayo sare leh. Isha lafteeda ayaa laga yaabaa inay tahay mid tayadeedu liidato, taas oo saamayn doonta tayada fiidyaha.

F) Fiidiyowgu^(Video) wuxuu ku ciyaaraa shaashadda ku xiran, laakiin maqalku wuxuu ka yimaadaa qalabkaaga

• Sanduuqa raadinta ee ku yaal goobta shaqada, ku qor codka^(sound) , ka dibna ka dooro  codka ^(Sound ) natiijada.
• Dooro  dib-u-soo- celinta^(Playback)  >  Speakers/Intel WiDi  >  Default^{(Set Default)}  >  OK .

G) Ma beddeli karo xallinta qalabkaaga

Haddii xallinta HDTV , Monitor, ama projector-kaaga uu ka yar yahay 1080p , aaladdaadu waxa ay xallin doontaa xallinta inta uu ku xidhan yahay bandhigga.

Waxaad u baahan tahay HDTV , Monitor, ama projector taageera ilaa 1080 xallinta si aad uga soo daadato macluumaadka qalabkaaga ee xallintaas. Ka dib markaad ka saarto qalabkaaga adabtarada, qalabkaagu wuxuu ku noqon doonaa xalintiisa caadiga ah.

4] Aan awoodin inuu ku xidho qalabkaaga adabtarada

Haddii ay dhibaato kaa haysato ku xidhidhiyaha aaladda Microsoft Wireless Display Adapter , isku day xalalkan sidatan gaarka ah.

A) Ku rakib cusbooneysiintii ugu dambeysay

Ku rakibida cusbooneysiintii ugu dambeysay ee qalabkaaga iyo Windows waxay kaa caawin kartaa hagaajinta arrimo badan oo isku xirnaanta. Qalabka Windows , tixraac hagaha TWC^{(TWC guide)} .

Haddii rakibida cusbooneysiinta aysan ku caawin, sii wad xalka xiga.

B) Hubi isku xirka HDMI iyo USB .

Hubi^(Make) in labada dhamaadka HDMI iyo dhamaadka USB ee adaabta ay si sax ah ugu xidhan yihiin.

• Hubi^(Make) in dhamaadka HDMI ee adabtarada uu ku xidhan yahay dekedda HDMI ee ^(HDMI)HDTV kaaga , kormeerahaaga, ama projectorkaaga. Isticmaal fiilada kordhinta HDMI ee ay ku jirto haddii loo baahdo.^(HDMI)
• Hubi^(Make) in dhamaadka USB ada adabtarada lagu xidhay isha awooda USB .
• Haddii HDTV - ga, Monitor-ka, ama projector-ka aad ku xidhan tahay aanu lahayn deked USB ah oo ku dallaca, waxaad isticmaali kartaa dakada USB-ga^(USB) qalabka korontada ku shaqeeya ama dabaylaha kale ee USB .
• Isticmaal xadhigga fidinta USB haddii aad u baahan tahay dherer dheeraad ah xiriiriyaha USB- gaaga .
• Hubi^(Make) in qalabka korantada ee aad u isticmaalayso awooda USB uu si fiican u shaqaynayo. Tijaabi adiga oo ku xidhaya shay kale.

Weli dhibka haysta ka dib markaad hubiso xidhiidhadaada, sii wad xalka xiga.

C) Dib-u-deji adabtarada

Isku day inaad dib u dejiso adabtarada. Tani waxay sidoo kale waxtar leh haddii aad illowday eraygaaga sirta ah.

Waa kan sida:

• Adabtarada ku xigta xidhiidhka fiilooyinka, taabo oo hay badhanka dib u dejinta ilaa 10 ilbiriqsi. Iftiinka LED -ka ee adabtarada ayaa libiqi doona.
• Marka fariinta "Diyaar u ah in la isku xidho" ay ka soo muuqato shaashaddaada labaad, ka soo gal cidhifka midig ee shaashadda qalabkaaga ama ka dooro Xarunta Waxqabadka^{(Action Center)} ee barta shaqada.
• Dooro  Connect , oo liiska bandhigyada, dooro magaca Microsoft Wireless Display Adapter .

Haddii dhibaatada th aan wali la xalin, sii wad xalka xiga.

D) Ka saar adabtarada oo dib isugu xidh.

Waxaa laga yaabaa inay dhibaato ka dhalato xidhiidhka ka dhexeeya qalabkaaga iyo adabtarada. Si arrintan loo xalliyo, isku day inaad ka saartid adabtarada qalabkaaga oo dib u xidhiddeeda.

Waa kan sida:

• Dooro Start   >  Settings   >  Qalabka^(Devices)    >  Qalabka ku xidhan^{(Connected devices)} .
• Hoosta  Projectors , dooro magaca Microsoft Wireless Display Adapter oo dooro  qalabka ka saar^{(Remove device)} .
• Dooro  Ku dar qalab^{(Add a device)}  si aad ugu xidho qalabkaaga iyo Adapter-ka Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} .

Haddi goynta iyo dib u xidhidhiyaha adapterku ay xalin waayaan arinta, sii wad xalka xiga.

E) Oggolow adabtarada inuu kula xidhiidho Windows Firewall .

Windows Firewall waxa laga yaabaa inay ka horjoogsato adabtarada inuu ku xidhmo qalabkaaga. Si aad u ogolaato adabtarada inuu ku xidhiidho dab-damiska, samee waxyaabaha soo socda:

• Sanduuqa raadinta ee goobta shaqada, ku qor allow firewall , iyo natiijooyinka raadinta, dooro  Oggolaanshaha app dhexda Windows Firewall^{(Allow an app through Windows Firewall)} .
• Hoosta  Magaca^(Name) , hel  Bandhigga Wireless^{(Wireless Display)}  oo hubi in  Gaarka ^(Private ) iyo  Dadweynaha^(Public) la hubiyay. Kadib, dhagsii OK .

Fiiro gaar^(Note) ah: Haddii aadan waxba ka dooran karin abka la oggol yahay iyo^{(Allowed apps and features)}  sanduuqa sifooyinka, uma soo gasho maamule ahaan. Dooro  Beddel Settings^{(Change Settings)} , ku qor furahaaga maamulaha, ka dibna dooro  Haa^(Yes) . Furaha maamulahaagu waa inuu la mid noqdaa erayga sirta ah ee aad u isticmaashay si aad u dejiso qalabkaaga.

Haddii dab-darkaaga loo dejiyay inuu u oggolaado adabtarada inuu la xidhiidho laakiin aanad weli xidhin, sii wad xalka xiga.

F) Beddel xargaha soo noqnoqda ee wireless-ka ee qalabkaaga.

Adapter - ka Microsoft Wireless^{(Microsoft Wireless Display Adapter)} -ka wuxuu kula xiriiri karaa aaladaha midkooda 2.4GHz ama 5GHz xargaha^(5GHz) soo noqnoqda ee wireless-ka, laakiin waa inaad awood u yeelataa band 2.4GHz qalabkaaga marka aad qalabkaaga ku xidhayso adabtarada.

Haddi aanad wali ku xidhi karin qalabkaaga adabtarada, waxa laga yaabaa in guutada 2.4GHz ay ​​naafada noqoto.

Surface Pro , Surface Pro 2 , iyo Surface 2 oo ku xiran qaybta 2.4GHz taasna lama bedeli karo.

Waa kan sida loo awood 2.4 GHz , ama 5 GHz band:

• Midig ku dhufo Start oo dooro Maareeyaha Qalabka^{(Device Manager)} .
• Guji chevron-ka ku xiga Adabiyayaasha Shabakadda^{(Network adapters)} , si aad u burburto qaybta.
• Midig ku dhufo adabtarada shabakada qalabkaaga. Dooro Guryaha^(Properties)  >  Sare^(Advanced) .

Haddii aadan arkin  tabka Sare , uma soo galin maamule ahaan. ^(Advanced)Dooro  Bedel Settings^{(Change Settings)} , geli eraygaaga maamulaha oo dooro Haa^(Yes) . Furaha maamulahaagu waa inuu la mid noqdaa erayga sirta ah ee aad u isticmaashay si aad u dejiso qalabkaaga. Marka xigta, dooro  Advanced .

• Hoosta  goobta hantida^{(Property )} , dooro  Band .
• Hoosta  qiimaha^{(Value )} , dhagsii chevron ee liiska hoos-u-u-jiidka ah oo dooro Auto .
• Guji OK _

Haddii aad weli awoodi weydo inaad ku xirto, sii wad xalka xiga.

G) Dib u rakib darawalka Intel HD Graphics .

uninstalling and reinstalling the graphics driver

• Dooro Start   >  Settings   >  Qalabka^(Devices)   >  Qalabka ku xidhan^{(Connected devices)} .
• Dooro Ku dar qalab^{(Add a device)}  si aad ugu xidho qalabkaaga iyo Adapter-ka Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} .

Haddii aadan weli ku xiri karin qalabkaaga adabtarada Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} , sii wad xalka xiga.

H) Ka saar^(Uninstall) oo dib u rakib^(Reinstall) darawalka Wi-Fi-ga^(Wi-Fi) .

Tixraac hagaha TWC ee kore. Ka dib markii ay tahay inaad furto darawalka Wi-Fi , ku celi tillaabada kore, si aad ugu xidho qalabkaaga iyo Adapter-ka Wireless-ka Microsoft^{(Microsoft Wireless Display Adapter)} .

Ka dib markii aad dhammaysay dhammaan xalalkan la bixiyay oo aadan weli ku xidhi karin qalabkaaga adabtarada Bandhigga Wireless-ka ee Microsoft^{(Microsoft Wireless Display Adapter)} , la xidhiidh Taageerada Microsoft^{(Microsoft Support)} .

Hope this helps!

Fix Microsoft Wireless Display Adapter issues on Windows 10

If you run into a snag with a Micrоsoft Wireless Displаy Adapter on Windows 10, then in this post, we provide some troubleshooting steps to help you resolve the issues. You may face issues where you find that your Microsoft Wireless Display Adapter is not connecting, working, showing up or does not have sound.

Microsoft Wireless Display Adapter not working

Before you begin, plug the adapter into an HDMI port on your HDTV, monitor, or projector and into a USB charging port. The adapter gets its power through the USB charging port.

For best performance, keep your device within 23 feet of the HDTV, monitor, or projector. To connect the adapter to your HDTV, monitor, or projector, refer to the product guide for the type of adapter you have, as pictured below. The adapter can connect to only one HDTV, monitor, or projector at a time.

The Microsoft Wireless Display Adapter (with Microsoft Four Square Logo) is supported on select Android devices. If you need more help projecting from your Android or another device, check your device manufacturer’s website.

The Microsoft Wireless Display Adapter app must be in the foreground on your device while installing firmware updates. Suspending the app will also suspend the update or may cause it to fail.

Open the Wireless Display Adapter app and connect your adapter.  Select Firmware on the left side of the navigation pane in the app and you will get the details there to update the firmware.

The issue(s) you might encounter with the adapter can range from but not limited to, as follows:

1. Issues with the Microsoft Wireless Display Adapter app.
2. Display is not to scale, or some parts of the display are missing.
3. Issues with video or audio playback.
4. Unable to connect your device to the adapter.

Now, let’s delve into the detailed troubleshooting steps.

1] Issues with the Microsoft Wireless Display Adapter app

Here are some things to try.

A) The app shows “You’re not connected”

If the message “You’re not connected” appears in the app:

• Make sure both the HDMI end and the USB end of the adapter are connected to your HDTV, monitor, or projector.
• In the app, select Refresh.

B) App always shows “Waiting for connection”

If the app always shows “Waiting for connection,” first make sure your device is connected to the adapter, then disconnect the adapter and reconnect it.

Here’s how:

• Swipe in from the right edge of the screen or select Action Center in the taskbar.
• Select Connect. The adapter will appear at the top of the menu. (If the adapter doesn’t appear at the top, your device isn’t connected to the adapter.)
• Select the name of the Microsoft Wireless Display Adapter and select Disconnect.
• Swipe in from the right edge of the screen or select Action Center.
• Select Connect, and from the list of displays, select the name of the Microsoft Wireless Display Adapter to reconnect your device to the adapter.

The adapter won’t work if you’re using a proxy server to access the internet.

2] Display is not to scale, or some parts of the display are missing

If part of the screen on your device doesn’t appear on your second screen, the display might not be to scale. Try these solutions:

A) Adjust the resolution on your device

If you’ve set the resolution on your device to a lower resolution than its default setting, you can increase the resolution so it will fit correctly on your second screen.

Here’s how:

• In the search box on the taskbar, type screen resolution, then select Change the screen resolution from the results.
• Under Resolution, click the chevron for the drop-down menu and then select the resolution that is Recommended. The highest resolution is the recommended resolution on the device.

B) Use the Microsoft Wireless Display Adapter app to adjust display settings

You can use the adapter app to change how the screen on your device scales to the screen on your HDTV, monitor, or projector.

Here’s how:

• Open the Microsoft Wireless Display Adapter app.
• Under Adjust display, drag the slider to the right until you can see everything that’s on your device on the HDTV, monitor, or projector.

3] Issues with video or audio playback

Here are some solutions to try:

A) Nothing displays on the second screen

If you can connect your device to the adapter but nothing displays on your second screen, try performing the steps in the solution 4] below. If that doesn’t solve the issue, try these solutions:

• Make sure your device is set to duplicate or extend the screen.
• Unplug the USB end of the adapter to turn it off, and plug it back in to turn it on again.
• Make sure your HDTV, monitor, or projector is set to the HDMI channel. To check or change the video input settings on your display, refer to the product guide that came with your device or go to the manufacturer’s website.
• Make sure your HDTV, monitor, or projector supports HDCP. If you aren’t sure if your display supports HDCP, refer to the product guide that came with your device or go to the manufacturer’s website.

B) Video is pixelated or audio stutters

If you notice pixelation in the video or if the audio stutters, try the following:

• Move your device closer to the adapter. For best performance, your device should be within 23 feet of your HDTV, monitor, or projector.
• Move the adapter away from microwave ovens, cordless phones, or baby monitors. Common household electronics such as these can cause radio frequency interference that may disrupt the connection between your device and the adapter.
• If you don’t have enough room to plug the adapter into the HDMI port on your second screen, use the HDMI extension cable that was included in the box your adapter came in. If you’ve plugged the adapter into the HDMI port at an angle, this can cause issues with the video quality.

C) App-based video cannot play while connected to the Wireless Display Adapter

If you’re having issues playing video and content from an application service such as Netflix, YouTube, or Amazon Instant Video, try the below steps:

• Make sure the adapter is up to date. Refer to the Microsoft guide provided above.
• Close and relaunch, or refresh the app.
• Disconnect from the Wireless Display Adapter.
• Restart the device.
• Reconnect to the adapter and try playing the video again.

D) Video plays on your device but is frozen on your second screen

If video plays correctly on your device but is frozen on your second screen, disconnect the adapter from your device and the display, and reconnect it.

Here’s how:

• Swipe in from the right edge of the screen or select the action center in the taskbar.
• Select Connect, select the name of the Microsoft Wireless Display Adapter, and select Disconnect.
• Unplug both ends of the adapter from your HDTV, monitor, or projector and plug them in again.
• Swipe in from the right edge of the screen or select the action center.
• Select Connect, and in the list of displays, select the name of the Microsoft Wireless Display Adapter to reconnect your device to the adapter.

E) Poor video quality

If the quality of the streaming video is poor, here are some ways to help improve it:

• Make sure you’re not using an HDMI to VGA converter. Converting from HDMI to VGA reduces the signal strength of the video output and can distort the images.
• Reduce radio frequency interference by moving the adapter away from microwave ovens, cordless phones, and other common household electronics.
• Move your device closer to the adapter. The adapter works best when it’s within 23 feet of your device.
• Download higher-quality video. The source itself might be of poor quality, which will affect the quality of the streaming video.

F) Video plays on the connected display, but audio comes from your device

• In the search box on the taskbar, type sound, and then select Sound from the results.
• Select Playback > Speakers/Intel WiDi > Set Default > OK.

G) Can’t change the resolution on your device

If the resolution on your HDTV, monitor, or projector is less than 1080p, your device will default to that resolution while it’s connected to the display.

You need an HDTV, monitor, or projector that supports up to 1080p resolution to stream content from your device in that resolution. After you disconnect your device from the adapter, your device will revert to its default resolution.

4] Unable to connect your device to the adapter

If you’re having trouble connecting your device to the Microsoft Wireless Display Adapter, try these solutions in this particular order.

A) Install the latest updates

Installing the latest updates for your device and Windows can help fix many common connection issues. For Windows devices, refer to this TWC guide.

If installing updates doesn’t help, proceed with the next solution.

B) Check your HDMI and USB connections.

Make sure both the HDMI end and USB end of the adapter are connected correctly.

• Make sure the HDMI end of the adapter is connected to the HDMI port on your HDTV, monitor, or projector. Use the included HDMI extension cable if needed.
• Make sure the USB end of the adapter is plugged into a USB power source.
• If the HDTV, monitor, or projector you’re connecting to doesn’t have a USB charging port, you can use the USB charging port on a device power supply or any other USB charger.
• Use a USB extension cord if you need more length for your USB connector.
• Make sure the electrical outlet you’re using for USB power is working properly. Test it by plugging in something else.

Still having issues after checking your connections, proceed with the next solution.

C) Reset the adapter

Try resetting the adapter. This is also helpful if you’ve forgotten your password.

Here’s how:

• On the adapter next to the wired connection, press and hold the reset button for 10 seconds. The LED light on the adapter will blink.
• When the message “Ready to connect” appears on your second screen, swipe in from the right edge of your device screen or select Action Center in the taskbar.
• Select Connect, and in the list of displays, select the name of the Microsoft Wireless Display Adapter.

If th problem still unresolved, proceed with the next solution.

D) Remove the adapter and reconnect.

There might be a problem with the connection between your device and the adapter. To fix the issue, try disconnecting the adapter from your device and reconnecting it.

Here’s how:

• Select Start  > Settings  > Devices   > Connected devices.
• Under Projectors, select the name of the Microsoft Wireless Display Adapter and select Remove device.
• Select Add a device to connect your device and the Microsoft Wireless Display Adapter.

If disconnecting and reconnecting the adapter doesn’t resolve the issue, proceed with the next solution.

E) Allow the adapter to communicate through Windows Firewall.

Windows Firewall might be preventing the adapter from connecting to your device. To allow the adapter to communicate through the firewall, do the following:

• In the search box in the taskbar, type allow firewall, and in the search results, select Allow an app through Windows Firewall.
• Under Name, find Wireless Display and make sure Private and Public are checked. Then, click OK.

Note: If you can’t select anything in the Allowed apps and features box, you aren’t logged in as an administrator. Select Change Settings, type your administrator password, and then select Yes. Your administrator password should be the same as the password you used to set up your device.

If your firewall is set to allow the adapter to communicate but you still can’t connect, proceed with the next solution.

F) Change the wireless frequency band on your device.

The Microsoft Wireless Display Adapter can communicate with devices on either the 2.4GHz or 5GHz wireless frequency bands, but you must have the 2.4GHz band enabled on your device when you’re pairing your device with the adapter.

If you still can’t connect your device to the adapter, the 2.4GHz band might be disabled.

Surface Pro, Surface Pro 2, and Surface 2 default to the 2.4GHz band and this can’t be changed.

Here’s how to enable the 2.4 GHz, or 5 GHz band:

• Right-click Start and select Device Manager.
• Click the chevron next to Network adapters, to collapse the section.
• Right-click your device’s network adapter. Select Properties > Advanced.

If you don’t see the Advanced tab, you’re not logged in as an administrator. Select Change Settings, enter your administrator password and select Yes. Your administrator password should be the same as the password you used to set up your device. Next, select Advanced.

• Under Property field, select Band.
• Under Value field, click the chevron for the drop-down menu and select Auto.
• Click OK.

If you still can’t connect, proceed with the next solution.

G) Reinstall the Intel HD Graphics driver.

uninstalling and reinstalling the graphics driver

• Select Start  > Settings  > Devices  > Connected devices.
• Select Add a device to connect your device and the Microsoft Wireless Display Adapter.

If you still can’t connect your device to your Microsoft Wireless Display Adapter, proceed with the next solution.

H) Uninstall and Reinstall the device Wi-Fi driver.

Refer to the TWC guide above. After you must have uninstalled the Wi-Fi driver, repeat the same step as above, to connect your device and the Microsoft Wireless Display Adapter.

After you have exhausted all these solutions given and you still can’t connect your device to your Microsoft Wireless Display Adapter, contact Microsoft Support.

Hope this helps!

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