Haddii aad si xooggan u isticmaalayso Microsoft Office ama Office 365 , waxay u badan tahay in khasnadda dukumeentigeeda ay kharribto hal maalin. Markay taasi dhacdo, adeegsiga Office waxay isu beddeshaa waayo-aragnimo niyad-jab leh, taas oo ay ka buuxaan farriimaha khaladka ah iyo dhibaatooyinka sida inaadan dib u soo ceshan karin shaqadaada aad ku socoto. Dhibaatadan nafteena ayaanu la kulanay, waxayna nagu qaadatay waqti yar si aan u fahanno sidii aan u hagaajin lahayn. Si aad u badbaadiso xanuunka qodista iyada oo loo marayo goleyaal badan oo taageero ah iyo xalal caqli-gal ah oo laga yaabo inay shaqeeyaan ama laga yaabo inay shaqeeyaan, waxaan go'aansanay inaan daabacno tillaabadan tallaabo tallaabo ah oo aan kaa caawinno inaad hagaajiso dhibaatadan.

Sharaxaada Dhibaatada^{(Problem Description)} - Cache Dukumentiga Microsoft Office wuxuu^{(Microsoft Office Document Cache)} la kulmay dhibaato^(Problem)

Haddii kaydka dukumeentiga Microsoft Office uu xumaado, mar kasta oo Microsoft Office Upload Center la bilaabo, waxaa lagu tusayaa fariin khalad ah oo leh: "Khasarka Dukumentiga Microsoft Office Cache wuxuu la kulmay dhibaato"^{("The Microsoft Office Document Cache encountered a problem")} .

Haddii aad gujiso ama ku dhufatid qaladkaas, Xarunta^{(Upload Center)} Soo dejinta waxay sheegaysaa inay u baahan tahay inay hagaajiso kaydka dukumeentiga ka hor inta aanu sii wadan.

Haddii aad riixdo Dayactir^(Repair) , fariin cusub oo qalad ah ayaa la soo bandhigay, oo sheegaysa in: "Ficilkan lama dhamaystiri karo sababtoo ah codsi kale ayaa isticmaalaya Microsoft Office Document Cache"^{("This action cannot be completed because another application is using the Microsoft Office Document Cache")} .

Markaad furto dukumeenti Microsoft nooc kasta ah ( ^(Microsoft)Word , Excel , Powerpoint ), waxa kale oo aad helaysaa fariin khalad ah oo leh: "Dhibaato ayaa ka dhacday markii la gelayo Dukumentiga Xafiiska"^{("A problem occurred while accessing the Office Document Cache")} . Haddii aad isku daydo inaad hagaajiso dhibaatada, waxaad la kulantaa arrinta hore loogu sharraxay.

Tani waxay dhacdaa sababtoo ah kaydka dukumeenti Microsoft Office waa la kharribmay, lama isticmaali karo oo lama hagaajin karo. Xalka kaliya ayaa ah in la tirtiro oo Microsoft Office uu u sameeyo kayd cusub dukumeentigiisa.

Xalka - Dila^(Kill) habraacyada Adigoo^{(Processes Using)} isticmaalaya Cache & Tirtir ^(Delete)_^(Solution) _

Tallaabada ugu horreysa waa in la xiro dhammaan codsiyada Microsoft Office . Waa in aan dukumeenti xafiis^(Office) la furin.

Kadib, waxaad u baahan tahay inaad joojiso dhammaan hababka isticmaalaya kaydinta dukumeenti Microsoft Office . Si tan loo sameeyo, fur Maareeyaha Hawsha^{(Task Manager)} . Haddii aadan aqoon sida, akhri casharradan:

• Waxyaabaha Aasaasiga ah ee ku saabsan Maamulaha Hawsha: Arag, Run ama Jooji Codsiyada iyo Nidaamyada^{(The Basics About the Task Manager: View, Run or End Applications and Processes)} - haddii aad isticmaalayso Windows 7.
• 8 siyaabood oo loo bilaabo Maareeyaha Hawsha^{(8 Ways to Start the Task Manager)} - haddii aad isticmaalayso Windows 8 ama 8.1.

Gudaha Windows 7, waxaad tagtaa tabaha^(Processes) habraacyada inta aad ku jirto Windows 8 ama 8.1 aad aado tabka Faahfaahinta .^(Details)

Halkaas waxaad ku arki doontaa dhammaan hababka hadda socda. Hadda waxaad u baahan tahay inaad hesho oo aad disho hababka adeegsada Dukumentiga Microsoft Office Cache^{(Microsoft Office Document Cache)} . Had iyo jeer waxaa jira ugu yaraan hal hab oo la isticmaalo. Habka ugu caansan waa msosync.exe . Dooro oo tabo Dhamaystirka Task^{(End Task)} ama midigta ku dhufo oo taabo Dhamaadka Task^{(End Task)} .

Hadda waxaad u baahan tahay inaad xaqiijiso inaad rabto inaad soo afjarto habka la doortay. Riix habka dhamaadka^{(End process)} .

Kumbiyuutarradayada, hab kale oo loo adeegsaday kaydka dukumeentiga Microsoft Office wuxuu ahaa ^{(Microsoft Office)}csisyn~1.exe . Haddii habkani uu sidoo kale ku socdo kombayutarkaaga, dil.

Habka ugu fudud ee lagu aqoonsan karo hababka isticmaalaya kaydinta dukumeenti Microsoft Office waa in la eego tiirka Sharaxaada^{(Description)} ee uu muujiyay Maamulaha Hawsha^{(Task Manager)} . Haddii sharraxaadda habka socodsiinta ay ka bilaabato "Microsoft Office Document Cache" , markaa waa inaad joojisaa shaqadeeda.

Talaabada ugu danbeysa waa in la tirtiro khasnadaha kharriban, si Microsoft Office uu u sameeyo mid kale.

Tag "C: User Your User NameAppDataLocalMicrosoftOffice15.0"^{("C:UsersYour User NameAppDataLocalMicrosoftOffice15.0")} , halkaas oo Magaca Isticmaalahaagu^{(Your User Name)} yahay magaca koontada isticmaale ee aad hadda isticmaalayso. Nambarka nooca ka dambeeya Xafiiska^(Office) waa 15.0 haddii aad isticmaalayso Office 2013 ama Office 365 , 14.0 haddii aad isticmaalayso Office 2010 ama 12.0, haddii aad isticmaalayso Office 2007 .

Halkaa waxaad ka heli doontaa fayl hoose oo magaciisu yahay OfficeFileCache . Haddii aad isku daydo inaad hagaajiso kaydka kharribmay oo ay shaqayn wayday, waxa kale oo aad ka heli doontaa faylal kale oo lagu magacaabo OfficeFileCache.old ama OfficeFileCache - 2.old . Tirtir^(Delete) dhammaan faylashan ay ku jiraan OfficeFileCache magacooda. Ka tag galka kale adigoon taaban.

Haddii aad dib u bilowdo kombiyuutarka oo aad isticmaasho Microsoft Office mar kale, dhibaatadu waa inay meesha ka baxdo oo waa inaadan la kulmin khaladaadka lagu sheegay bilawga maqaalkan.

Gabagabo

Waxaan rajeyneynaa inaad heshay hagahan mid faa'iido leh iyo inuu kaa caawiyay inaad ku xalliso dhibaatooyinkaaga kaydka dukumeentiga Microsoft Office . Haddii aad wax su'aalo ah qabtid, ha ka waaban inaad waydiiso adigoo isticmaalaya foomka faallooyinka ee hoose.

Fix Problems With The Microsoft Office Document Cache Being Corrupted

If you are using Mіcroѕoft Office or Office 365 intensiνely, chances are that its document cache will get corrυpted one day. When that happens, using Officе turns into a very frustrating experiencе, that's fіlled with error messages and рroblems like not being able to recover your work in progress. We have encountered this problem ourselves and it took us a bit of time in order to understand how to fix it. To save you the paіn of dіgging through many support forums and dodgy solutions that may or may not work, we have decided to publiѕh this step by step tutоrial and help you fix this problem.

Problem Description - The Microsoft Office Document Cache Encountered a Problem

If the Microsoft Office document cache gets corrupted, each time the Microsoft Office Upload Center is started, you are shown an error message that says: "The Microsoft Office Document Cache encountered a problem".

If you click or tap on that error, the Upload Center says that it needs to repair the document cache before it can continue.

If you press Repair, a new error message is shown, stating that: "This action cannot be completed because another application is using the Microsoft Office Document Cache".

When opening a Microsoft document of any type (Word, Excel, Powerpoint), you also get an error message saying: "A problem occurred while accessing the Office Document Cache". If you try to repair the problem, you encounter the issue described earlier.

This happens because the Microsoft Office document cache is corrupted, unusable and unrepairable. The only solution is to delete it and have Microsoft Office create a fresh cache for its documents.

The Solution - Kill the Processes Using the Cache & Delete It

The first step is to close all Microsoft Office applications. There should be no Office document opened.

Then, you need to end all the processes that are using the Microsoft Office document cache. In order to do this, open the Task Manager. If you don't know how, read these tutorials:

• The Basics About the Task Manager: View, Run or End Applications and Processes - if you are using Windows 7.
• 8 Ways to Start the Task Manager - if you are using Windows 8 or 8.1.

In Windows 7, go to the Processes tab while in Windows 8 or 8.1 go to the Details tab.

There you will see all the processes that are currently running. Now you need to find and kill the processes that use the Microsoft Office Document Cache. There's always at least one process running that uses it. The most common process is msosync.exe. Select it and press End Task or right-click on it and press End Task.

Now you need to confirm that you want to end the selected process. Press End process.

On our computers, another process that used the Microsoft Office document cache was csisyn~1.exe. If this process is also running on your computer, kill it.

The easiest way to identify the processes that are using the Microsoft Office document cache is to look into the Description column shown by the Task Manager. If the description of a running process starts with "Microsoft Office Document Cache", then you should end its functioning.

The last step is to delete the corrupted cache, so that Microsoft Office can create another one.

Go to "C:UsersYour User NameAppDataLocalMicrosoftOffice15.0", where Your User Name is the name of the user account that you are currently using. The version number after Office is 15.0 if you are using Office 2013 or Office 365, 14.0 if you are using Office 2010 or 12.0, if you are using Office 2007.

There you will find a subfolder named OfficeFileCache. If you tried to repair the corrupted cache and it didn't work, you will also find other folders named OfficeFileCache.old or OfficeFileCache - 2.old. Delete all these folders that are containing OfficeFileCache in their name. Leave the other folders untouched.

If you restart your computer and you use Microsoft Office again, the problem should be gone and you should no longer encounter the errors mentioned at the beginning of this article.

Conclusion

We hope that you have found this guide useful and that it has helped you solve your problems with the Microsoft Office document cache. If you have any questions, don't hesitate to ask using the comments form below.

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