Haddii aad isku dayday inaad ku shubto iTunes oo aad dhibaato^{(tried loading up iTunes and have a problem)} kala kulanto gelitaanka dukaanka iTunes ,^(Store) waxay noqon kartaa niyad jab inaad sugto xidhiidhka. Inta badan, isku xirka ayaa ku xayiran fariinta "helitaanka dukaanka iTunes" oo kaliya baaba'a ka dib markaad gujiso 'X' si aad u xirto.

Tani waxay soo martay sannado badan sababo kala duwan dartood, laakiin hagahan ayaa ku tusi doona qaar ka mid ah sababaha, iyo sida loo xalliyo.

Maxaa Sababa Galitaanka^(Accessing) Arrinka Dukaanka^(Store) iTunes

Dhibaatadani waxay si caadi ah ula kulantaa iTunes gudaha Windows waxayna dhacdaa marka software-ka iTunes uu ku guuldareysto inuu sameeyo xiriir aamin ah TSL server-ka iTunes. Sidaa darteed, iTunes ma geli karto dukaanka iTunes, markaa waxaad ku dheggan tahay fariinta " Gelitaanka ^(Accessing)Dukaanka^(Store) iTunes ".

Waxa kale oo sababi kara faylka HOSTS^{(HOSTS file)} ee musuqmaasuqa ah iyo marka barnaamij kale soo farageliyo Settings Socket Windows^{(Windows Socket)} . Tani waxay iman kartaa ka dib marka la rakibo software la xidhiidha shabakada sida maareeyaha soo dejinta kaas oo laga yaabo inay kharribeen goobaha godka, maadaama ay sidoo kale qayb ka yihiin shaqeynta shabakada.

Marka goobaha Socket-ka ee Windows ay kharribaan^{(Windows Socket settings are corrupt)} , waxay keeni kartaa isticmaalka sare ee CPU ee habka Apple Mobile Device Service.exe marka ay isku daydo inay ku xidho iTunes. Haddii adeeggu ku guuldareysto inuu ku xirmo, wuxuu sii wadaa adeegsiga CPU -ga , xitaa marka uusan jirin codsi soconayo.

Kumbuyuutarkaaga ayaa laga yaabaa in uu kulaylka ka badiyo ama uu damiyo batteriga si ka dhakhso badan sidii caadiga ahayd, taageerayaashuna waxa laga yaabaa inay laad-ku-kordhin.

Sida loo hagaajiyo " Gelitaanka^(Accessing) Dukaanka iTunes" Fariinta Ku dheggan

1. Hagaajin degdeg ah

• Isku day inaad akoonkaaga ka gasho browserka shabakada oo arag inay shaqaynayso.
• Hubi Maareeyaha Hawsha Windows^{(Check Windows Task Manager)} ( CTRL+ALT+DEL ) oo hubi habka Adeegga Aaladda Moobilka ee Apple.exe^{(Apple Mobile Device Service.exe)} . Haddii isticmaalkeeda CPU uu ka badan yahay boqolkiiba 20 marka iTunes aanu shaqaynayn, markaa goobta Socket-ka ee Windows^{(Windows Socket)} waa suurtagal.
• Cusbooneysii^(Update) iTunes qaabkii ugu dambeeyay maadaama software duugoobay ay keeni karto arrimo aan ku haboonayn adigoo isku dayaya inaad ku xirto dukaanka iTunes.
• Uninstall iTunes, QuickTime , iyo Safari , ka dibna dib u rakib iTunes. Hubi inaad kaydiso galka iTunes ka hor inta aanad soo saarin iTunes, ka dib markaad dib u rakibto, dooro galkaagii hore si aad dib ugu hesho maktabadaada.

2. Dami Firewall-ka

Dab -damiska kumbuyuutarkaagu wuxuu ka ilaaliyaa isticmaalayaasha aan la fasixin inay^{(firewall prevents unauthorized users)} galaan faylasha kombiyuutarkaaga iyo agabyadaada. Nasiib darro, ma fiicna oo mararka qaarkood waxay keeni kartaa waxyeelo, gaar ahaan haddii dab-bareer kale la rakibo.

Si aad u damiso Windows Firewall, fur Control Panel, oo dooro System and Security .

Dooro Windows Firewall (ama Windows Defender Firewall iyadoo ku xiran habka kombuyuutarkaaga).

Guji Daar ama dami Firewall Windows^{(Turn Windows Firewall on or off)} .

Guji goobada ku xigta Demi Firewall Windows (lama talinayo)^{(Turn off Windows firewall (not recommended))} .

Guji OK si aad u kaydiso isbedelada

Ku celi tillaabooyinka aad qaaday si aad isugu daydo oo aad gasho dukaanka iTunes oo^(Store) arag haddii ay xalliso dhibaatada.

3. Dami antivirus ama software-ka ilaalinta

iTunes waxay u dhaqmi kartaa si aan caadi ahayn sababtoo ah fayras ku jira nidaamka qalabkaaga^{(a virus on your device’s system)} . Waad ka saari kartaa fayraska oo arag haddii ay kaa caawineyso xallinta farriinta " Galida ^(Accessing)Dukaanka^(Store) iTunes " ee xayiran.

Software-kaaga amniga waxa kale oo uu sababi karaa khilaafyo software-ka iTunes, markaa isku day in aad damiso oo arag haddii ay hagaajinayso dhibaatada. Haddii ay taasi dhacdo, waxaad ka saari kartaa barnaamijka antivirus ee hadda jira oo aad rakibi kartaa mid aan khilaafayn iTunes.

4. Ka saar software isku dhaca qolo saddexaad

Sida antivirus iyo software amniga, qaar ka mid ah plugins-yada saddexaad^{(third-party plugins)} ayaa sidoo kale laga yaabaa inay isku dhacaan iTunes, sida in aysan si caadi ah u shaqeynin, ama ay burburiso habka.

Haddii aad wali aragto fariinta "Gelitaanka Dukaanka iTunes" oo aan soconaynin, ka saar wixii plugins ah ee sababi kara isku dhaca oo dib u soo celinta hawlaha iTunes. Waxaad taas ku xaqiijin kartaa adigoo gujinaya SHIFT+CTRL oo aad iTunes ka furto qaab badbaado^{(Safe Mode)} leh .

5. Dami dukaanka iTunes ee^(Store) dookhyada

Si taas loo sameeyo, dooro menu Apple oo dooro ^(Apple)Preferences>Parental control tab.

Dami dukaanka iTunes ka^(Store) dibna dib u daaci oo arag haddii uu mar kale shaqeeyo.

6. Dib u deji HOSTS faylka iyo netsh

Haddii faylka HOSTS uu musuqmaasuqo, iTunes si caadi ah uma shaqayn doono. Si aad tan u xalliso, dib u deji faylka HOSTS ee asalka ah ee lagu soo raray nidaamka qalliinka, socodsii amarka netsh si aad u nadiifiso buugga ^(HOSTS)Sockets Windows^{(Windows Sockets)} , oo dib u bilaw kombayutarkaga.

Si aad dib ugu dejiso faylka HOSTS, soo deji ^(HOSTS)qalabka Microsoft FixIT^{( Microsoft FixIT tool)} oo socodsii.

Marka xigta, ku socodsii amarka degdegga ah ee habka maamulaha adigoo gujinaya Start , ku qor CMD barta raadinta, oo dooro Run as admin^{(Run as administrator)} .

Dakhliga amarka, ku qor netsh winsock reset oo taabo Gelida.

Tani waxay nadiifinaysaa liiska Windows Sockets , ka dib markaa waxaad dib u bilaabi kartaa qalabkaaga. Haddii aad qalad ka hesho software-ka laxiriira shabakadda oo weydiisanaya inuu hagaajiyo ururka shabakada ama dib u habeyn LSP , dhagsii Maya^{(No )} si aad uga fogaato inaad isbedel ku sameyso goobaha Winsock ee caadiga ah.

Bilaw iTunes mar kombuyuutarku dib u bilaabo oo isku day mar labaad gelitaanka iTunes Store .

7. Oggolow oo ka fasax kumbuyuutarkaaga dukaanka iTunes^(Store)

Haddii aad wali aragto fariinta "Gelitaanka Dukaanka iTunes "^(Store) ee ku dheggan shaashaddaada, waxaad awood u siin kartaa kombuyuutarkaaga ka hor intaadan isticmaalin inuu ciyaaro ama isku dhejiyo waxyaabaha laga soo dejiyo Dukaanka^(Store) iTunes .

Oggolaanshaha kombuyuutarku waxay u ogolaataa inuu galo waxyaabaha^{( to access content)} ay ku jiraan filimada iyo muusigga, waxaana lagu samayn karaa ilaa shan kombiyuutar. Si kastaba ha ahaatee, kama oggolaan kartid kombuyuutar iPhone-kaaga, iPod touch, iPad-kaaga, ama kombiyuutar kale.

Si aad u oggolaato kumbuyuutarkaaga, u cusboonaysii noocii u dambeeyay ee iTunes (Windows)^{( latest version of iTunes (Windows))} iyo nooca macOS ee ugu dambeeyay^{( the latest macOS version)} .

Kumbuyuutarkaaga Windows^(Windows) , ka fur iTunes for Windows . Haddii aad isticmaalayso Mac , fur Music app, Apple Books app, ama Apple TV app oo ku saxeex Apple ID kaaga .

In bar menu, dooro Account ka dibna riix Authorizations>Authorize This Computer .

Si aad u fasaxdo kombayutarka, u fur iTunes ( Windows ), ama Mac , fur Music app, Buugaagta Apple^{(Apple Books)} , ama abka Apple TV . Tag menu-ka oo dooro Account > Authorizations > Deauthorize This Computer .

Ku soo gal aqoonsigaaga Apple^{(Apple ID)} oo dooro ogolaansho la'aan^{(Deauthorize)} .

8. Ku tijaabi arrinta akoon kale oo isticmaale ( Mac )

Waxaad ogaan kartaa haddii arrinta " Gelitaanka^(Accessing) dukaanka iTunes" ay la xiriirto akoonkaaga isticmaalaha adiga oo ku tijaabinaya akoon kale oo isticmaale ah.

Samee akoon cusub adiga oo aadaya menu>System Preferences oo dooranaya Isticmaalayaasha & Kooxaha^{(Users & Groups)} .

Guji^(Click) astaanta qufulka oo ku qor magaca maamulahaaga iyo eraygaaga sirta ah. Guji ku ^(Click) dar^{(Add )} (+) ee ku hoos jira liiska isticmaalayaasha, oo buuxi meelaha lagu muujiyay koontada Heerka^(Standard) ama Maamulaha^{(Administrator)} midkood .

Guji isticmaal isticmaale^{(Create User)} (Account).

Fiiro gaar ah:^{(Note: )} Haddii ay jirto akoon kale oo isticmaale ah oo horey ugujiray liiska isticmaaleyaasha, waxaad ka bixi kartaa kan hadda aad isticmaalayso, oo isku day inaad isticmaasho mid kale si aad u hubiso in fariintu sidoo kale ka muuqato. Haddii aysan ku dhicin koontada cusub ama xisaab kale, markaa dhibaatadu waa faylasha ama dejinta koontadaada.

Si aad meesha uga saarto koontada cusub ee isticmaale ee aad u samaysay tijaabinta, isticmaal tilaabooyin la mid ah laakiin dooro Ka saar (-)^{(Remove (-))} intii aad ku Add (+) . Hubi in faylasha ama dejinta aad ku koobiyaysay akoonkaas aan loo baahnayn ka hor inta aanad saarin akoontada.

Haddi arintu ku dhacdo koontada cusub ee la sameeyay ama kale ee isticmaale sidoo kale, cusboonaysii software-ka, ama isku day inaad isticmaasho Qaabka Nabdoon^{( try using Safe Mode)} oo hubi arrimaha kale ee hardware ama software ee wax ku kordhin kara arinta.

Waxaan rajeyneynaa in mid ka mid ah xalalkan uu gacan ka geystay xallinta fariinta " Gelitaanka^(Accessing) Dukaanka iTunes" ee ku xayiran kombiyuutarkaaga.

Fix “Accessing iTunes Store” Message Stuck Issue

If yoυ’ve tried loading up iTunes and have a problem accessing the iTunes Store, it can be frustrating having to wait for the connection. Often, connecting gets stuck on the message “accessing iTunes store” and only disappears after clicking the ‘X’ to close it.

This has happened through the years for various reasons, but this guide will show you some of the causes, and how to resolve them.

What Causes the Accessing iTunes Store Issue

This problem is commonly faced with iTunes in Windows and occurs when iTunes software fails to establish a secure TSL link with the iTunes server. Consequently, iTunes can’t access the iTunes store, so you’re stuck with the “Accessing iTunes Store” message.

It can also be caused by a corrupt HOSTS file and when another program interferes with Windows Socket settings. This could arise after installing network-related software like a download manager that probably corrupted the socket settings, as they’re also a part of the network functionality.

When the Windows Socket settings are corrupt, it could result in high CPU usage by the Apple Mobile Device Service.exe process as it attempts to connect to iTunes. If the service fails to connect, it continues using up the CPU, even when no application is running.

Your computer may overheat or drain the battery faster than usual, and the fans may kick into overdrive.

How to fix The “Accessing iTunes Store” Message Stuck Issue

1. Quick Fixes

• Try accessing your account on a web browser and see if it works.
• Check Windows Task Manager (CTRL+ALT+DEL) and check the Apple Mobile Device Service.exe process. If its CPU usage is more than 20 percent when iTunes isn’t running, then the Windows Socket setting is potentially corrupt.
• Update iTunes to the latest version as outdated software may result in incompatibility issues while trying to connect to the iTunes store.
• Uninstall iTunes, QuickTime, and Safari, and then reinstall iTunes. Make sure you backup your iTunes folder before uninstalling iTunes, and then after reinstalling it, select your old folder so you can get your library back.

2. Turn off the Firewall

Your computer’s firewall prevents unauthorized users from accessing your computer files and resources. Unfortunately, it’s not perfect and can sometimes cause harm, especially if another firewall is installed.

To turn off Windows Firewall, open Control Panel, and select System and Security.

Select Windows Firewall (or Windows Defender Firewall depending on your computer’s setup).

Click Turn Windows Firewall on or off.

Click on the circle next to Turn off Windows firewall (not recommended).

Click OK to save the changes.

Repeat the steps you took to try and access the iTunes Store and see if it resolves the problem.

3. Disable antivirus or security software

iTunes could behave abnormally due to a virus on your device’s system. You can remove the virus and see if it helps resolve the stuck “Accessing iTunes Store” message.

Your security software could also be causing conflicts with iTunes software, so try disabling it and see if it fixes the problem. If it does, you can uninstall the current antivirus software and install one that doesn’t conflict with iTunes.

4. Uninstall third-party conflict software

As with antivirus and security software, some third-party plugins may also conflict with iTunes, such that it may not work normally, or crashes the process.

If you still see the “Accessing iTunes Store” message not progressing, uninstall any plugins that could be causing the conflict and reinstate iTunes functions. You can verify this by clicking SHIFT+CTRL and open iTunes in Safe Mode.

5. Disable iTunes Store in Preferences

To do this, select the Apple menu and select Preferences>Parental controls tab.

Disable the iTunes Store and then re-enable it and see if it works again.

6. Reset HOSTS file and netsh

If the HOSTS file is corrupt, iTunes won’t work normally. To resolve this, reset the HOSTS file to the default that shipped with the operating system, run the netsh command to clear the Windows Sockets catalog, and restart your computer.

To reset the HOSTS file, download the Microsoft FixIT tool and run it.

Next, run the command prompt in administrator mode by clicking Start, type CMD in the search bar, and select Run as administrator.

In the command prompt, type netsh winsock reset and press Enter.

This clears the Windows Sockets catalog, after which you can restart your device. If you get an error from network-related software asking to fix the network association or remap LSP, click No to avoid making changes to the default Winsock settings.

Launch iTunes once your computer restarts and try accessing iTunes Store again.

7. Authorize and deauthorize your computer for iTunes Store

If you still see the “Accessing iTunes Store” message stuck on your screen, you can authorize your computer before using it to play or sync content downloads from the iTunes Store.

Authorizing a computer permits it to access content including movies and music, and can be done on up to five computers. However, you can’t authorize a computer from your iPhone, iPod touch, iPad, or another computer.

To authorize your computer, update it to the latest version of iTunes (Windows) and the latest macOS version.

On your Windows computer, open iTunes for Windows. If you’re using a Mac, open the Music app, Apple Books app, or Apple TV app and sign in with your Apple ID.

In the menu bar, select Account and then click Authorizations>Authorize This Computer.

To deauthorize your computer, open iTunes (Windows), or for Mac, open the Music app, Apple Books app, or Apple TV app. Go to the menu bar and select Account > Authorizations > Deauthorize This Computer.

Sign in with your Apple ID and select Deauthorize.

8. Test the issue in a different user account (Mac)

You can find out if the “Accessing iTunes Store” issue is related to your user account by testing it in a different user account.

Create a new account by going to menu>System Preferences and selecting Users & Groups.

Click the padlock icon and type your administrator name and password. Click Add (+) under the user list, and fill in the fields shown for either the Standard or Administrator account.

Click Create User (Account).

Note: If there’s another user account already on your list of users, you can just log out of the current one you’re using, and try using a different one to check if the message appears in it too. If it doesn’t happen with the new account or a different account, then the problem is with the files or settings in your account.

To remove the new user account you created for testing, use the same steps but choose Remove (-) instead of Add (+). Make sure the files or settings you copied in that account aren’t needed before removing the account.

If the issue occurs with the newly created or another user account too, update the software, or try using Safe Mode and check for other hardware or software issues that could contribute to the issue.

We hope one of these solutions helped resolve the “Accessing iTunes Store” message stuck issue on your computer.

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