Barnaamijka antivirus waa mid ka mid ah waxyaabaha ugu horreeya ee aan ku rakibno kombuyuutar cusub, waana sax. In kasta oo in yar ay bixiyaan lacag fiican si ay u helaan barnaamij ka hortag ah oo la aamini karo, inteena badan waxay ku tiirsan yihiin barnaamijyada bilaashka ah sida Malwarebytes baahidayada amniga. In kasta oo ay xor tahay, Malwarebytes waxay qabataa shaqo aad u fiican oo ka ilaalinaysa nidaamyadayada malware-ka iyo weerarrada fayraska. Malwarebytes waxa kale oo ay leedahay nooc lacag ah (premium) kaas oo furaya astaamo ay ka mid yihiin sawir-qaadista la qorsheeyay, ilaalinta waqtiga-dhabta ah, iwm. laakiin nooca bilaashka ah ayaa ku filan isticmaaleyaasha badankooda. Fiiri hagahayaga Sida loo isticmaalo Malwarebytes Anti-Malware si looga saaro Malware^{(How to use Malwarebytes Anti-Malware to remove Malware)} wixii tafaasiil dheeraad ah.

Si kastaba ha ahaatee, ma jiro hal shay oo ka mid ah adduunka teknoolojiyadda oo ka madhan khaladaad iyo dhibaatooyin. Malwarebytes waxba kama duwana oo wuu xumaadaa mararka qaarkood. Waxaan horay u soo sheegnay mid ka mid ah kuwa sida aadka ah ula kulmay Malwarebytes-ka-waqtiga-dhabta ah Ilaalinta Shabakadda Ma dami^(Turn) doonto arrinta, oo maqaalkan, waxaan ku soo qaadan doonnaa arrin kale, Malwarebytes Aan awoodin in uu ku xidho qaladka adeegga.^{(Malwarebytes Unable to Connect the Service error.)}

Sida loo hagaajiyo Malwarebytes Aan awoodin in lagu xidho qaladka adeegga^{(How to Fix Malwarebytes Unable to connect the Service error)}

Khaladku waxa uu dhacaa marka aad gujiso astaanta codsiga si aad u furto,laakin halkii aad ka bilaabi lahayd,waxa aad arkaysaa goobabada buluuga ah ee wareega oo ay ku xigto fariinta khaladku Khaladku wuxuu ka hor istaagaa isticmaalaha inuu bilaabo Malwarebytes gabi ahaanba waxayna noqon kartaa mid cadho leh haddii aad isla markiiba u baahato inaad ka sawirto kombiyuutarkaaga Malware .

Sida fariintu tilmaamayso, khaladku waxa ugu horrayn sababa dhibaatooyinka qaar ee adeega Malwarebytes . Sababaha kale ee qaladka waxaa ka mid ah cilad gudaha ah oo ku jirta nooca hadda ee Malwarebytes , khilaaf barnaamijyada kale ee antivirus ee laga yaabo inaad ku rakibtay nidaamkaaga, khaladaadka rakibaadda, iwm.

Hoos waxaa ah dhammaan xalalka la soo sheegay si loo xalliyo qaladka 'Malwarebytes' ee Aan La Xiriirin Adeegga. 

Habka 1: Hubi Xaaladda Adeegga Malwarebytes^{(Check Malwarebytes Service Status)}

Sida codsiyada intooda badan, Malwarebytes sidoo kale waxay leedahay adeeg asal ah oo la xidhiidha kaas oo ka caawiya hawlihiisa. Marka loo eego fariinta khaladka ah, Malwarebytes ma awoodo inay bilowdo sababtoo ah xidhiidh xumo ama dhibaatooyinka isgaarsiinta ee adeega. Tani waxay dhacdaa marka adeegga Malwarebytes uu joojiyo socodsiinta gadaasha sabab aan la garanayn.

Xalka ugu horreeya ee lagu xalliyo inta badan khaladaadka Malwarebytes^{( resolve most Malwarebytes errors)} waa in la hubiyo heerka adeegga Malwarebytes . Si looga fogaado dhibaato kasta, adeeggu wuxuu u baahan yahay inuu si toos ah u bilaabo boot-up kasta; raac tilmaamaha hoose si aad u bedesho nooca bilawga ah haddi aanay:

1. Furo arjiga adeega ^(Services ) Windows adiga oo ku qoraya  services.msc  sanduuqa furaha furaha ( Windows key + R ) kadibna riix OK. Waxa kale oo aad geli kartaa Adeegyada adiga oo si toos ah uga eegaya bar raadinta Windows ( Windows key^(Windows) + S). 

2. Dhex mara liiska Adeegyada ^(Services)Maxaliga^(Local) oo hel adeega Malwarebytes^{(Malwarebytes service)} . Si aad ugu fududaato raadinta adeega loo baahan yahay, dhagsii Magaca oo ku yaal xagga sare ee daaqadda oo u kala saar dhammaan adeegyada qaab alifbeeti ah.

3. Midig ku dhufo ^{(Right-click )} Adeegga Malwarebytes^{(Malwarebytes Service)} oo ka dooro  Properties  menu ka soo socda. (Beddelkeeda, laba-guji adeegga si aad u hesho hantideeda)

4. Under the General tab, guji liiska hoos-hoosaadka ee ku xiga nooca Startup oo dooro Automatic .

5. Marka xigta, hubi heerka adeegga^(Service) . Haddii ay akhrido Running, guji Codso^(Apply) si aad u badbaadiso isbeddellada ka dibna OK si aad uga baxdo. Si kastaba ha ahaatee, haddii uu istaago bandhigga Xaaladda Adeegga^{(Service Status)} , dhagsii badhanka Start  ee hoose si aad u bilowdo adeegga.

Labada isticmaale ayaa heli doona fariin khalad ah markay isku dayaan inay bilaabaan adeega Malwarebytes . Fariinta qaladku waxay akhrin doontaa:

" Daaqadaha waxay ka bilaabi kari wayday adeega Xarunta Amniga Kombayutarka Maxaliga ah. Khaladka 1079: Koontada lagu cayimay adeegani way ka duwan tahay akoontada loo cayimay adeegyada kale ee ku socda isla nidaamka. ^{(Windows could not start the Security Center service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.)}"

Si aad u xalliso khaladka kore oo aad bilowdo adeega Malwarebytes , raac tillaabooyinka hoose:

1. Fur daaqadda guryaha^{(Properties window)} ee Adeegga Malwarebytes^{(Malwarebytes Service)} mar kale (Tallaabooyinka 1 ilaa 3 ee habka kore) oo u beddel Log On  tab.

2. Guji badhanka Browse . Haddii badhanku cirro ka baxo, dhagsii badhanka raadiyaha ee ku xiga akoonkan si  aad^{(This account)} awood ugu yeelato.

3. Geli Magaca Computer-kaaga (username)^{(Computer’s Name (username))} sanduuqa qoraalka hoostiisa ' Geli^(Enter) magaca shayga si aad u dooratid' kadibna dhagsii badhanka Magacyada^{(Check Names )} ee dhanka midig. Magaca kombiyuutarkaaga ayaa lagu xaqiijin doonaa dhowr ilbiriqsi gudahood.

Fiiro gaar ah:^(Note:) Haddii aadan aqoon magacaaga isticmaale markaas dhagsii badhanka Advanced^{(Advanced button)} , dabadeed guji Find Now . Ka dooro magaca isticmaalaha liiska oo guji OK.^{(Select your username from the list and click OK.)}

4. Guji, OK . Isticmaalayaasha dhigay furaha sirta ah waxaa lagu wargelin doonaa inay galaan. Si fudud^(Simply) geli eraygaaga sirta ah si aad u dhammaysato.

5. Ku^(General) noqo tabka Guud oo Bilow ^(Head)adeegga ^(Start ) Malwarebytes.

Kumbuyuutarkaaga dib u billow nasiib wacan oo fur Malwarebytes si aad u hubiso in la xaliyay khaladkii Adeegga Lama xidhiidhin karo.^{(Unable to Connect the Service error has been resolved.)}

Habka 2: Ku dar Malwarebytes liiska ka- reebitaanka fayraska^{(Antivirus Exception)}

Isticmaalayaal badan ayaa ku dhejiya barnaamijyadooda ka hortagga Malwarebytes^{(Malwarebytes)} si ay u helaan lakab dheeri ah oo ammaan ah. Inkastoo tani ay u ekaan karto istaraatiijiyad wanaagsan oo warqad ah, waxaa jira waxyaabo yar oo khaldami kara. Marka hore^(First) , barnaamijyada Antivirus iyo Antimalware waxay caan ku yihiin kaydinta kheyraad badan (xusuusta) iyo in laba ka mid ah ay firfircoonaadaan isku mar waxay u horseedi kartaa dhibaatooyin waxqabad oo halis ah. Marka labaad^(Second) , maadaama codsiyadani ay qabtaan hawlo isku mid ah, waxaa laga yaabaa in khilaaf uu soo baxo, taasoo keenta arrimo ku saabsan hawlgalkooda.

Malwarebytes ayaa lagu dhawaaqay inuu si wacan ula ciyaaro barnaamijyada kale ee Kahortagga Fayraska^(Antivirus) , laakiin isticmaalayaashu waxay sii wadaan inay soo sheegaan khaladaadka sababtoo ah isku dhaca labada. Arrimaha waxaa inta badan ka warbixiyay isticmaalayaasha F-Secure, oo ah barnaamij ka hortag ah.

Waxaad xallin kartaa khilaafkan adiga oo si fudud ugu  dara Malwarebytes liiska ka-reebista ama ka-reebista ee antivirus kaaga^{(adding Malwarebytes to the exclusion or exception list of your antivirus)} . Habka lagu daro codsiga liiska ka reeban waa mid gaar u ah software kasta oo ka hortag ah waxaana lagu heli karaa adigoo samaynaya raadinta google fudud. Waxa kale oo aad dooran kartaa in aad si  ku meel gaadh ah u damiso antivirus ^{(temporarily disable the antivirus )(temporarily disable the antivirus )} <span data-preserver-spaces=”true”>marka aad u baahan tahay in aad samayso iskaanka malware-ka.

Habka 3: Dib u rakib Malwarebytes 

Isticmaalayaasha qaar ayaa sii wadi doona inay helaan qaladka xitaa ka dib markay beddelaan nooca bilowga ee Adeegga Malwarebytes^{(Malwarebytes Service)} . Isticmaalayaashani waxay isku dayi karaan inay dib u rakibaan Malwarebytes gebi ahaanba^{(reinstalling Malwarebytes altogether)} si ay u xalliyaan awoodi la'aanta inay ku xidhmaan cilada adeegga si joogto ah. 

Shakhsiyaadka isticmaalaya nooca bilaashka ah ee barnaamijka Anti-malware waxay si toos ah ugu boodi karaan habka dib-u-dajinta iyagoo marka hore ka saaraya arjiga ka dibna soo dejinaya oo rakibaya noocii ugu dambeeyay ee Malwarebytes . Si kastaba ha ahaatee, isticmaalayaasha lacagta leh ayaa marka hore u baahan doona inay soo ceshadaan aqoonsiga shaqaysiinta iyo furayaasha sirta^{(activation IDs and passkeys)} ah si ay ugu raaxaystaan ​​sifadooda qaaliga ah dib u dajinta.

Qofku wuxuu heli karaa aqoonsiga hawlgelinta iyo furaha isagoo hubinaya rasiidka akoonkooda Malwarebytes ama boostada isaga/iyada ay heleen ka dib markay iibsadaan qiimaha sare ee codsiga. Waxa kale oo aad ku heli kartaa aqoonsiga adiga oo isticmaalaya tifaftiraha diiwaanka Windows .

Si aad u soo ceshato aqoonsiga hawlgelinta iyo furaha akoonkaaga khidmadaha Malwarebytes:

1. Fur sanduuqa Run Run ( Windows key + R ),  ku qor regedit ^(regedit ) sanduuqa qoraalka, oo taabo geli si aad u furto tafatiraha diiwaanka Windows^{(Windows Registry Editor)} . Si la mid^(Similar) ah Adeegyada^(Services) , waxa kale oo aad kaliya ka raadin kartaa Tifaftiraha Diiwaanka^{(Registry Editor)} ee bar raadinta Windows .

Iyadoo aan loo eegin^{(Irrespective)} qaabka gelitaanka, koontaroolka koontada isticmaalaha ayaa soo baxaya oo weydiinaya haddii aad rabto inaad u oggolaato abka inuu isbeddel ku sameeyo qalabkaaga ayaa soo muuqan doona. Guji ^(Click)Haa ^(Yes ) si  aad u bixiso ogolaanshaha loo baahan yahay.

2. Kordhi HKEY_LOCAL_MACHINE^{(HKEY_LOCAL_MACHINE)} ee ku dhex jira gudida bidix.

3. Marka xigta, laba-guji SOFTWARE  si aad u ballaariso.

4. Iyada oo ku xidhan qaab-dhismeedka nidaamkaaga, waxa aad ka heli doontaa aqoonsigaaga firfircoonida iyo furaha meelo kala duwan:

Noocyada 32-bit:^{(For 32-bit versions:)} HKEY_LOCAL_MACHINESOFTWAREMalwarebytes

Noocyada 64-bit:^{(For 64-bit versions:)} HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMalwarebytes

Hadda oo aan soo saarnay aqoonsiga hawlgelinta iyo furaha akoonkaaga khidmadaha Malwarebytes, waxaan u gudbi karnaa habka fur-furka:

1. Kahor intaanan uninstall-ka saarin, bilow Malwarebytes adigoo laba jeer gujinaya icon-ka desktop-ka kadibna dhagsii My Account  ka dibna  Deactivate .

2. Marka xigta, fur Settings Security Advanced^{( Advanced Security Settings)}  oo calaamad ka saar  sanduuqa^{( uncheck )} ku xiga 'Enable is-protection module'.^{(‘Enable self-protection module’.)}

3. Waxaan la dhammeeyay habka uninstallation ka hor. Xir^(Close) arjiga oo sidoo kale midig-guji astaanta Malwarebytes ee ku taal saxanka nidaamkaaga oo dooro Xir^(Close) .

4. Guji hyperlink MBAM-Clean.exe  si aad u soo dejiso qalabka rasmiga ah ee uninstallation.

5. Si aad u yara digtoonaato oo aad uga fogaato wixii khaladaad ah inay dhacaan, xidh dhammaan barnaamijyada hadda socda oo sidoo kale si ku meel gaadh ah u dami antivirus-kaaga.

6. Hadda,  fur MBAM-Clean Tool ^{(open the MBAM-Clean tool )} oo raac tilmaamaha/dardaaranka shaashadda si aad uga saarto raad kasta oo Malwarebytes ah kumbuyuutarkaaga. ^{( remove every trace of Malwarebytes from your computer. )}

7. Marka habka uninstallation uu dhamaado, waxaa lagu weydiin doonaa inaad dib u bilowdo PC^{(restart your PC)} . U hoggaansan codsiga oo dib u bilow (Tag desktop-kaaga, taabo Alt + F4 oo ay ku xigto falaarta hoos u sii jeedda, ka dibna geli).

8. Fur browserka aad door bidayso, u gudub Malwarebytes Cybersecurity , oo soo deji nooca ugu dambeeyay ee la heli karo ee barnaamijka amniga.

9. Marka la soo dejiyo, dhagsii MBSetup.exe oo raac tilmaamaha si aad mar labaad ugu rakibto Malwarebytes,  ^{(install Malwarebytes again, )}marka la waydiiyo calaamad ka saar sanduuqa ku xiga Tijaabada.^{(When asked uncheck the box next to Trial.)}

10. Fur codsiga oo dhagsii badhanka shatiga activate ^{(Activate license )} .

11. Shaashadda soo socota, si taxadar leh u geli aqoonsigaaga firfircoonida iyo furaha furaha^{(enter your activation ID and the passkey)} aan hore u soo saarnay si aad u dhaqaajiso shatiga lacagta qaaliga ah.

Habka 4: Uninstall Malwarebytes in Mode Safe^{(Safe Mode)}

Haddii xididdada qaladku ay ka qoto dheer yihiin sida aan u aragno, waxaad la kulmi doontaa dhibaatooyin raacitaanka hagaha kore oo aad si sax ah u tirtirto codsiga Malwarebytes^{(properly uninstalling the Malwarebytes application)} . Isticmaalayaashan aan nasiibka lahayn waxay u baahan doonaan inay marka hore galaan Mode Safe^{(boot into Safe Mode)} ka dibna ka saaraan barnaamijka. Si aad u gasho Mode Safe:

1. Ku qor MSconfig  mid ka mid ah sanduuqa Run Command ama daaqadaha search bar oo taabo geli.

2. U beddel tabka Boot  ee daaqadda soo socota.^(Boot )

3. Hoosta xulashada Boot, check/tick the box next to Safe boot .

4. Marka aad karti u siiso Safe boot, fursadaha hoostiisa waxay sidoo kale u furnaan doonaan xulashada. Calaamadee sanduuqa ku xiga Ugu Yar^(Minimal) .

5. Guji Codso ^(Apply ) oo ay ku xigto  OK  si aad u kaydiso waxka bedelka oo dib u bilaw kombayutarkaga si aad u gasho Safe Mode .

6. Marka kombuyuutarku dib ugu soo laabto Safe Mode , fur Windows Settings  adigoo ama gujinaya badhanka Start ka dibna calaamadda cogwheel Settings icon (ka sarreeya fursadaha Power ) ama adigoo isticmaalaya kiiboodhka isku dhafka ^(Power)Windows key + I.

7. Guji Apps -ka .

8. Baadh liiska Apps & Features ee Malwarebytes oo dhagsii si aad u balaariso abka kala duwan.

9. Guji badhanka Uninstall  si aad meesha uga saarto.^{(Uninstall )}

10. Ma awoodi doontid inaad gasho intarneedka, sidaas darteed ma awoodi doontid inaad soo dejiso faylka rakibaadda nooca ugu dambeeyay ee Malwarebytes ee Habka Badbaadada^{(Safe Mode)} ah . Markaa dib ugu noqo Boot tab ee daaqada MSConfig (tallaabooyin 1 ilaa 3) oo uncheck/untick the box next to Safe boot .

Marka kombuyuutarku si caadi ah u soo laabto, booqo bogga rasmiga ah ee Malwarebytes^{(Malwarebytes’ official website)} oo soo deji faylka .exe ee barnaamijka, ku rakib codsiga oo ma heli doontid qaladka Adeegga ee aan awoodin in lagu xiro mar kale.^{( Unable to Connect the Service error again.)}

lagu taliyay:^{(Recommended:)}

• Waa maxay Habka Wadajirka ah ee Kooxaha Microsoft? ^{(What is Microsoft Teams Together Mode? )}
• Fix Dhibaato ayaa ka dhacday iskaanka khatarta BitDefender^{(Fix A problem has occurred in BitDefender threat scanner)}

Haddii aad bilawday inaad la kulanto Malwarebytes Aan awoodin inuu ku xidho qaladka adeegga^{(Unable to Connect the Service error)} ka dib markii aad cusboonaysiisay nooc ka mid ah Malwarebytes , khaladku wuxuu u badan yahay inuu sababay cilad ku jirta dhismaha. Haddi ay arintu sidaas tahay oo hababka kor ku xusan midkoodna uusan xalin arinta, waa inaad sugtaa soo saarayaasha si ay u siidaayaan nooc cusub oo bug go'an tahay. Waxaad sidoo kale had iyo jeer la xiriiri kartaa kooxda farsamada ee Malwarebytes si aad taageero u hesho ama nagula xiriir qaybta faallooyinka. ^{(Malwarebytes tech team for support or connect with us in the comment section. )}

Fix Malwarebytes Unable to Connect the Service error

An antiνirus program is оne of the first things we install on a new cоmputer, and rightfullу so. Whіle a few pay a good amount of money to get a trusted antivirus program, the majority оf us rely on free programs such as Malwarebytes for our security needs. Although free, Malwarebytes does an excellent job of protecting our systems from malware and virus attacks. Malwarebytes also has a paid version (premium) that unlocks features such as scheduled scans, real-time protection, etc. but the free version suffices for most users. Check out our guide on How to use Malwarebytes Anti-Malware to remove Malware for more details.

However, not a single thing in the tech world is void of errors and problems. Malwarebytes is no different and malfunctions from time to time. We have already covered one of the more widely encountered Malwarebytes Real-Time Web Protection Won’t Turn on the issue, and in this article, we will be covering another issue, Malwarebytes Unable to Connect the Service error.

How to Fix Malwarebytes Unable to connect the Service error

The error occurs when you click on the application icon to open it, but instead of launching, you see a blue rotating circle followed by the error message. The error prevents the user from launching Malwarebytes at all and can be quite infuriating if you immediately need to scan your computer for Malware.

As the message implies, the error is primarily caused due to some problems with the Malwarebytes service. Other reasons for the error include an internal bug in the current version of Malwarebytes, conflict with other antivirus programs you might have installed on your system, installation errors, etc.

Below are all the solutions reported to solve the Malwarebytes’ Unable to Connect the Service’ error. 

Method 1: Check Malwarebytes Service Status

Like most applications, Malwarebytes also has a background service associated with it that helps in its functionality. According to the error message, Malwarebytes is unable to launch because of a poor connection or communication problems with the service. This occurs when the Malwarebytes service has stopped running in the background because of some unknown reason.

The first solution to resolve most Malwarebytes errors is to check the status of the Malwarebytes service. To avoid any problems, the service needs to start automatically on every boot-up; follow the below instructions to change its startup type if it doesn’t:

1. Open the Windows Services application by typing services.msc in the run command box (Windows key + R) and then pressing OK. You can also access Services by directly looking it up in the Windows search bar (Windows key + S). 

2. Go through the list of Local Services and locate the Malwarebytes service. To make looking for the required service easier, click on Name at the top of the window and sort all the services alphabetically.

3. Right-click on the Malwarebytes Service and select Properties from the ensuing context menu. (Alternatively, double-click on the service to access its properties)

4. Under the General tab, click on the drop-down menu next to Startup type and select Automatic.

5. Next, check the Service status. If it reads Running, click on Apply to save the changes and then OK to exit. However, if the Service Status displays stopped, click on the Start button underneath to start the service.

A couple of users will receive an error message when they try to start the Malwarebytes service. The error message will read:

“Windows could not start the Security Center service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.“

To resolve the above error and start the Malwarebytes service, follow the below steps:

1. Open the Properties window of the Malwarebytes Service again (Steps 1 to 3 of the above method) and switch to the Log On tab.

2. Click on the Browse button. If the button is greyed out, click on the radio button next to This account to enable it.

3. Enter your Computer’s Name (username) in the textbox under ‘Enter the object name to select’ and click on the Check Names button on the right. Your computer name will be verified in a couple of seconds.

Note: If you don’t know your username then click on the Advanced button, then click on Find Now. Select your username from the list and click OK.

4. Click on, OK. Users who have set a password will be prompted to enter it. Simply enter your password to finish.

5. Head back to the General tab and Start the Malwarebytes service.

Restart your computer for good luck and open Malwarebytes to check if the Unable to Connect the Service error has been resolved.

Method 2: Add Malwarebytes to your Antivirus Exception list

Many users couple their existing antivirus programs with Malwarebytes for an additional layer of security. While this may seem like a good strategy on paper, there are a few things that can go wrong. First up, Antivirus and Antimalware programs are infamous for hogging up a lot of resources (memory) and having two of them active at the same time can lead to some serious performance problems. Second, since these applications perform similar tasks, a conflict may arise, causing issues in their operation.

Malwarebytes has been proclaimed to play well with other Antivirus programs, but users continue to report errors due to a conflict between the two. The issues have been predominantly reported by F-Secure users, an antivirus program.

You can resolve this conflict by simply adding Malwarebytes to the exclusion or exception list of your antivirus. The procedure to add an application to the exception list is unique to each antivirus software and can be found by performing a simple google search. You can also choose to temporarily disable the antivirus <span data-preserver-spaces=”true”>when you need to perform a malware scan.

Method 3: Reinstall Malwarebytes 

Some users will continue to receive the error even after changing the startup type of the Malwarebytes Service. These users can try reinstalling Malwarebytes altogether to solve the unable to connect the service error permanently. 

Individuals using the free version of the Anti-malware program can jump straight into the reinstallation process by first uninstalling the application and then downloading and installing the latest version of Malwarebytes. However, premium users will first need to retrieve their activation IDs and passkeys in order to enjoy their premium features on reinstallation.

One can find the activation ID and key by checking the receipt on their Malwarebytes account or from the mail he/she received after purchasing the premium build of the application. You can also get a hold of the credentials through the Windows registry editor.

To retrieve the activation ID and key for your Malwarebytes premium account:

1. Open the Run command box (Windows key + R), type regedit in the text box, and press enter to open the Windows Registry Editor. Similar to Services, you can also just search for the Registry Editor in the Windows search bar.

Irrespective of the mode of access, a user account control pop-up asking whether you want to allow the app to make changes to your device will appear. Click on Yes to grant the required permissions.

2. Expand HKEY_LOCAL_MACHINE present in the left panel.

3. Next, double-click on SOFTWARE to expand it.

4. Depending on your system architecture, you will find your activation ID and key at different locations:

For 32-bit versions: HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes

For 64-bit versions: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes

Now that we have retrieved the activation ID and key for your Malwarebytes premium account, we can advance to the uninstallation process:

1. Before we uninstall, launch Malwarebytes by double-clicking on its desktop icon and click on My Account and then Deactivate.

2. Next, open Advanced Security Settings and uncheck the box next to ‘Enable self-protection module’.

3. We are done with the pre-uninstallation process. Close the application and also right-click on the Malwarebytes icon in your system tray and select Close.

4. Click on the following hyperlink MBAM-Clean.exe to download the official uninstallation tool.

5. Just to be a little more cautious and avoid any mishaps from occurring, close any and all programs that are currently running and also temporarily disable your antivirus.

6. Now, open the MBAM-Clean tool and follow the on-screen instructions/prompts to remove every trace of Malwarebytes from your computer. 

7. Once the uninstallation process is complete, you will be requested to restart your PC. Comply with the request and restart (Go to your desktop, press Alt + F4 followed by the downward-facing arrow, and then enter).

8. Open your preferred browser, head over to Malwarebytes Cybersecurity, and download the latest available version of the security program.

9. Once downloaded, click on the MBSetup.exe and follow the instructions to install Malwarebytes again, When asked uncheck the box next to Trial.

10. Launch the application and click on the Activate license button.

11. In the following screen, carefully enter your activation ID and the passkey we retrieved earlier to activate your premium license.

Method 4: Uninstall Malwarebytes in Safe Mode

If the roots of the error are deeper than we perceive, you will have problems following the above guide and properly uninstalling the Malwarebytes application. These unlucky users will need to first boot into Safe Mode and then uninstall the program. To boot into Safe Mode:

1. Type MSconfig in either the Run command box or windows search bar and press enter.

2. Switch to the Boot tab of the following window.

3. Under Boot options, check/tick the box next to Safe boot.

4. Once you enable Safe boot, the options beneath it will also be open for selection. Check the box next to Minimal.

5. Click on Apply followed by OK to save the modifications and restart your computer to enter Safe Mode.

6. Once the computer boots back in Safe Mode, open Windows Settings by either clicking on the Start button and then the cogwheel Settings icon (above the Power options) or using the keyboard combination Windows key + I.

7. Click on Apps.

8. Scan the list of Apps & Features for Malwarebytes and click on it to expand respective app options.

9. Click on the Uninstall button to get rid of it.

10. You won’t be able to access the internet and, therefore won’t be able to download the installation file for the latest version of Malwarebytes in Safe Mode. So head back to the Boot tab of MSConfig window (steps 1 to 3) and uncheck/untick the box next to Safe boot.

Once your computer boots back normally, visit Malwarebytes’ official website and download the .exe file for the program, install the application and you won’t receive the Unable to Connect the Service error again.

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• What is Microsoft Teams Together Mode? 
• Fix A problem has occurred in BitDefender threat scanner

If you have started experiencing the Malwarebytes Unable to Connect the Service error after updating to a certain version of Malwarebytes, the error is likely caused due to an inherent bug in the build. If that’s the case and none of the above methods resolved the issue, you will have to wait for the developers to release a new version with the bug fixed. You can also always contact the Malwarebytes tech team for support or connect with us in the comment section. 

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