Waxaan ku soo Windows 8/10 dhowr kombiyuutar oo guriga ah waxaanan ku dhex jiray arrimo marmar ah halkan iyo halkaas. Dhawaan, waxaan isku dayay inaan furo Store Store^{(Windows Store)} waxaana helay fariinta khaladka ah:

We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again.

Waa kan sida fariintu u ekaanayso gudaha Windows 10 :

Ka dib markii aan dhawr goobood la qabsaday, waxa aan awooday in aan Bakhaarku^(Store) mar kale shaqeeyo. Maqaalkan, waxaan ku tusi doonaa xalalka kala duwan ee aan isku dayay waxaana rajeynayaa in mid ka mid ah uu kuu shaqeeyo.

Habka 1 - Hubi Taariikhda & Waqtiga

Waxa ugu horreeya ee aad u baahan tahay inaad samayso waa inaad hubiso taariikhda iyo wakhtiga Windows 8/10 PC-gaaga si sax ah loo dejiyay. Ma awoodi doontid inaad ku xirto dukaanka haddii wakhtiga nidaamkaagu aanu sax ahayn. Waxaad hagaajin kartaa wakhtiga adigoo gujinaya Start oo ku qoraya Taariikhda iyo Waqtiga^{(Date and Time)} .

Gudaha Windows 10 , waxaa lagugu keenayaa abka cusub ee Settings halkaas oo aad wakhtiga ku hagaajin karto gacanta ama aad si toos ah uga dhigi karto.

Gudaha Windows 8 , waxay kuu keenaysaa wadahadalka Control Panel . Halkan waxaad ku dhufan kartaa Beddel taariikhda iyo wakhtiga^{(Change date and time)} si aad nidaamka u dejiso wakhtiga saxda ah. Sidoo kale, hubi in lagugu dejiyay aagga wakhtiga^{(Time Zone)} saxda ah sidoo kale.

Ama waxaad riixi kartaa Waqtiga Internetka^{(Internet Time)} , guji Change settings ka dibna guji Update now . Tani waxay si toos ah ula jaanqaadi doontaa kombiyuutarkaaga time.windows.com.

Hadda isku day inaad furto abka Windows Store oo arag haddii aad awoodid inaad ku xidho. Waxaan rajeynayaa^(Hopefully) sidaas!

Habka 2 - Proxy Server

Waxa kale oo aad rabto inaad hubiso waa haddii nidaamkaagu uu marayo qaar ka mid ah server-ka wakiillada. Haddi ay tahay, waxa aad isku dayi kartaa in aad damiso server-ka wakiilka oo aad aragto in taasi kuu ogolaanayso in aad ku xidho bakhaarka. Waxaad tan ku samayn kartaa adigoo gujinaya astaanta gear-ka ee dhanka midig ee sare ee IE, ka dibna dhagsii Ikhtiyaarada Internetka^{(Internet Options)} .

Waxa kale oo aad gujin kartaa Start oo ku qor Ikhtiyaarada Internetka^{( Internet Options)} . Kadibna ku dhufo tab Connections oo guji badhanka ^{(Connections)}LAN Settings .

Hore u soco oo calaamad ka saar Adeegso server wakiil u ah^{(Use a proxy server for your LAN)} sanduuqa LAN kaaga.

Hadda isku day inaad ku xidho Bakhaarka Windows^{(Windows Store)} oo arag inay shaqaynayso. Haddii kale, sii wad akhriska.

Habka 3 ^{(Method 3)} – Log Off/Use Local Account

Waxa xiga oo aad isku dayi karto waa inaad ka baxdo akoonkaaga ka dibna dib u gasho, gaar ahaan haddii aad isticmaalayso akoon Microsoft ah. Sidoo kale, gal  https://login.live.com/ oo hubi inaad ku soo gali karto aqoonsigaaga Microsoft . Haddii lagugu xiro sabab kasta sida eraygaaga sirta ah oo la jabsado, iwm, markaa waa inaad dib u soo celisaa gelitaanka akoonkaaga Microsoft oo aad mar kale gasho Windows 10 .

Waxa kale oo aad isku dayi karto waa inaad ka beddesho akoonka Microsoft una gudubtaa akoon maxalli ah ka dibna isku day inaad furto dukaanka Windows^{(Windows Store)} . Waxa aad tan ku samayn kartaa adiga oo furaya abka Settings , gujinaya Xisaabaadka^(Accounts) ka bacdina gujinaya Macluumaadkaaga^{(Your Info)} .

Habka 4 ^{(Method 4)} – Cilad ka saar Apps Store Windows^{(– Troubleshoot Windows Store Apps)}

Hal shay oo kale oo aad isku dayi karto ka hor ikhtiyaarka nukliyeerka ee hoose ayaa isticmaalaya cilad-bixiyaha ku dhex jira Windows 8/10 . Guji ^(Click)Start , ku qor cilad -bixinta^{(troubleshoot)} oo tabo Gelida^(Enter) . U rog^(Scroll) ilaa dhanka hoose oo dooro Apps Store^{(Windows Store Apps)} .

Malaha ma shaqaynayso, laakiin waxay mudan tahay in la toogto.

Habka 5 - Dib u deji PC-gaaga

Waxa ugu dambeeya ee aad samayn karto waa dib u dajinta PC-gaaga. Kani maaha mid ku habboon sababtoo ah waxay dib u dajin doontaa dhammaan abkaaga Bakhaarka Windows^{(Windows Store)} waxayna ka saari doontaa barnaamij kasta oo dhinac saddexaad ah oo aad ku rakibtay CD/DVD ama internetka^(Internet) . Si kastaba ha noqotee, haddii aysan jirin wax kale oo shaqeynaya, markaa tani waxay noqon kartaa doorashadaada kaliya.

Waxaad mar kale aadi kartaa abka Settings , guji ^(Settings)Cusboonaysiinta & Amniga^{(Update & Security)} , dhagsii Soo-kabashada^(Recovery) ka dibna dhagsii Bilow^{( Get Started)} hoosta Dib-u-dejinta PC-gan^{(Reset this PC)} . Gudaha Windows 8 , doorashada waxaa loo yaqaan Refresh Your PC . Waxaad kaliya ku raadin kartaa adiga oo isticmaalaya soo jiidashada raadinta.

Waxaan rajeyneynaa in mid^{(Hopefully one)} ka mid ah hababkan uu go'aamiyay in aysan ku xirmi karin dhibaatada Dukaanka^{(Windows Store)} Windows ee mashiinkaaga Windows 8/10. Haddii kale, ku dheji faallo halkan waxaan isku dayi doonaa inaan caawiyo. Ku raaxayso!

Fix Windows 8/10 “We weren’t able to connect to the Store” Error

I have lоaded Windows 8/10 on a couple of home PCs and I’ve been running intо occasional issues here and therе. Recently, I tried to open the Windows Store and I got the following error messаge:

We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again.

Here is what the message looks like in Windows 10:

After fiddling with a few settings, I was able to get the Store working again. In this article, I’ll show you the various solutions I tried and hopefully one of them works for you.

Method 1 – Check Date & Time

The first thing you need to do is make sure the date and time on your Windows 8/10 PC is set correctly. You will not be able to connect to the store if your system time is not accurate. You can fix the time by clicking on Start and typing in Date and Time.

In Windows 10, you’ll be brought to the new Settings app where you can adjust the time manually or set it to automatic.

In Windows 8, it brings you to the Control Panel dialog. Here you can click Change date and time to set the system to the correct time. Also, make sure you’re set to the correct Time Zone also.

Or you can click on Internet Time, click on Change settings and then click on Update now. This will automatically sync your computer with time.windows.com.

Now try to open the Windows Store app and see if you are able to connect. Hopefully so!

Method 2 – Proxy Server

The other thing you want to check is if your system is going through some proxy server. If it is, you can try to disable the proxy server and see if that lets you connect to the store. You can do this by clicking on the gear icon at the top right in IE, then clicking on Internet Options.

You can also click on Start and type in Internet Options. Then click on the Connections tab and click on the LAN Settings button.

Go ahead and uncheck the Use a proxy server for your LAN box.

Now try to connect to the Windows Store and see if it works. If not, keep reading.

Method 3 – Log Off/Use Local Account

The next thing you can try is logging off your account and then log back in, especially if you are using a Microsoft account. Also, go to https://login.live.com/ and make sure you can login with your Microsoft credentials. If you are locked out for any reason like your password being hacked, etc, then you will have to restore access to your Microsoft account and then login again in Windows 10.

The other thing you can try is to switch from a Microsoft account to a local account and then try to open the Windows Store. You can do this by opening the Settings app, clicking on Accounts and then clicking on Your Info.

Method 4 – Troubleshoot Windows Store Apps

One more thing you can try before the nuclear option below is using the built-in troubleshooter in Windows 8/10. Click on Start, type in troubleshoot and press Enter. Scroll all the way to the bottom and select Windows Store Apps.

It’s probably not going to work, but it’s worth a shot.

Method 5 – Reset Your PC

The last thing you can do is reset your PC. This is not ideal as it will reset all of your apps from the Windows Store and remove any third-party programs you installed from a CD/DVD or the Internet. However, if nothing else is working, then this might be your only option.

You can go to the Settings app again, click on Update & Security, click on Recovery and then click on Get Started under Reset this PC. In Windows 8, the option is called Refresh Your PC. You can just search for it using the search charm.

Hopefully one of these methods fixed the cannot connect to Windows Store problem on your Windows 8/10 machine. If not, post a comment here and I’ll try to help. Enjoy!

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