Adeegyada qulqulka ( Netflix , Hulu , HBO Max , iwm.) waa kuwo deggan oo si dhib yar u cilladaysan aaladaha Apple TV^{(Apple TV devices)} . Si kastaba ha ahaatee, waxaa jira waqtiyo ay arrimuhu u socdaan koonfurta sababtoo ah isku xirnaanta internetka oo liita, server-ka oo maqan, software duugoobay, iwm.

Haddii ay dhibaato kaa haysato HBO Max Apple TV , tabaha ku jira casharkan waa inay ku caawiyaan. Ogow in abka HBO Max uu ku shaqeeyo jiilka 4-aad ee Apple TV (4K iyo HD) iyo moodooyinka cusub. Haddii aadan ka helin HBO Max gudaha App Store , taasi waxay u badan tahay sababtoo ah waxaad haysataa moodal TV-ga Apple^{(Apple TV)} ah oo aan la taageerin (gen 2nd ama 3rd).

Haddii aad leedahay iPhone ama iPad, waxaad HBO Max u gudbin kartaa ^{(HBO Max)}Apple TV aan la taageerin adiga oo isticmaalaya AirPlay . Haddii kale, ku rakib HBO Max dukaanka app-ka ee TV-gaaga haddii aad leedahay LG, Samsung , ama VIZIO smart TV ku habboon. Fiiri liiska aaladaha la shaqeeya HBO Max^{(devices that work with HBO Max)} .

Xalka cilad-raadinta ee hoose waa inay HBO Max ka shaqayso moodooyinka TV-ga Apple ee ku habboon ama jiilal.

1. Hubi heerka HBO Max Server

HBO Max waxaa laga yaabaa inay xumaato haddii ay dhibaato ka jirto adeegayaasha adeegga qulqulka. Arrimaha la xidhiidha server-ka ayaa ka dhigi kara mareegaha/app HBO Max mid aan la heli karin oo kicin kara koodka khaladka dib u ciyaarista.

Isticmaal shabakadaha kormeerka goobta sida DownDetector si aad u xaqiijiso heerka adeegayaasha HBO Max. Haddii DownDetector ay ka warbixiso maqnaanshaha server-ka, ogeysii HBO Max^{(notify HBO Max)} , oo sug ilaa ay soo celinayaan adeegga.

Cilad^{(Troubleshoot)} ku samee xidhiidhka Apple TV haddii HBO Max u shaqeeyo macaamiisha kale iyo aaladahaaga kale.

2. Hubi xidhiidhkaaga internetka

HBO Max waxaa laga yaabaa inay si joogto ah u xajiso fiidiyowyada ama ay ku guuldareysato inay daawato nuxurka haddii xiriirkaaga internetku uu yahay mid gaabis ah ama aan iswaafaqsanayn^{(internet connection is slow or inconsistent)} . Shabakaddaadu waa inay lahaataa 5Mbps^(Mbps) ugu yaraan xawaaraha soo dejinta si ay ugu shubto nuxurka HD ee HBO Max . 25 Mbps waa xawaaraha ugu yar ee la soo degsado ee baahinta 4K HDR content.

Isticmaal qalabka shabakada sida SpeedTest.net si aad u tijaabiso xawaaraha isku xirka shabakadaada qalab kale. Isku day hagaajinta cilad-raadinta soo socota haddii xawaaraha interneedkaagu ka hoos dhaco talada HBO Max:

• Ka saar^(Disconnect) aaladaha kale ee shabakadaada. Yaraynta dhaqdhaqaaqa shabakadaada waxay xorayn kartaa xawliga xawliga iyo kor u qaadida xawaaraha isku xidhka.
• Dib u geli fiilada Ethernet -ka ^(Ethernet)Apple TV. Sidoo kale, hubi fiilada Ethernet ee ku xidhaysa ^(Ethernet)Apple TV-gaaga router-ka inuu yahay mid dhab ah oo xaaladdiisu wanaagsan tahay. Fiilooyinka dabacsan^(Loose) ama dhaawacan waxay wiiqi karaan xawaaraha isku xirka Ethernet^{(weaken an Ethernet connection speed)} waxayna sababi karaan kala goysyo joogto ah.
• Dib u billow routerkaaga haddii aad isticmaalayso shabakad Wi-Fi ah.
• U soo wareeji routerkaaga Wi-Fi meel u dhow Apple TV.
• Cusbooneysii aaladaha routerkaaga
• La xidhiidh adeeg bixiyahaaga internetka ( ISP ).

Dib u deji routerkaaga bilaa-waayirka ah ama u beddel xiriiriyaha fiilo haddii aadan sii dayn karin HBO Max iyo abka kale ee Wi-Fi .

3. Xoog ku jooji oo dib u fur HBO Max

Apple waxa ay ku talinaysaa in la joojiyo abka aan sida saxda ah ugu shaqayn Apple TV iyo aaladaha kale ee Apple . Haddii^(Doing) sidaas la sameeyo waxay xallin kartaa cilladaha nidaamka ku meel gaadhka ah ee keenaya in appku xumaado. Raac tillaabooyinka hoose si aad ugu xidhid HBO Max ^{(HBO Max)}Apple TV-gaaga .

1. Laba jeer taabo^{(Double-press)} badhanka TV-ga ee fogaantaada^(Remote) TV-ga Apple si aad u furto shaashadda app-ka beddelka.
2. U soco HBO Max abka horu-u-eegidda oo kor u jiid meesha fog ee Clickpad -ka ama dusha taabashada^(Touch) . Taasi waxay qasbi doontaa in la xidho HBO Max oo ka saartaa beddelaha abka.

Sug dhowr ilbiriqsi oo dib u fur HBO Max . Cusbooneysii HBO Max^{(Update HBO Max)} haddii arrinta aad la kulanto ay dib u dhacdo ka dib markii xoog la xiro abka.

4. Cusbooneysii HBO Max

HBO Max waxaa laga yaabaa inay xumaato haddii appku uu duugoobay ama bug- fuulay. Haddii Apple- kaagu aanu si toos ah u cusboonaysiin abka, ku cusboonaysii HBO Max gacanta gudaha App Store .

Fur Store App^{(App Store)} , raadi "hbo max," oo dooro Cusbooneysii^(Update) si aad u rakibto nooca ugu dambeeyay ee abka.

Waxaan sidoo kale kugula talineynaa habeynta Apple TV-gaaga si aad u cusbooneysiiso abka. Tag Settings > Apps oo deji ikhtiyaarka "Automatically Update Apps" si uu shido.

Taasi waxay ku boorinaysaa qalabkaaga qulqulka inuu cusboonaysiiyo abka marka noocyo cusub laga helo App Store . Ogsoonow in cusboonaysiinta abka tooska ah ay kordhin karto isticmaalka xogta. Ka tag doorashada mid naafada ah haddii aad isticmaalayso qorshe internet oo xaddidan ama xaddidan.

5. Dib u bilow Apple TV-gaaga

Haddii HBO Max iyo abka kale ay qaboojinayaan, burburayaan, ama furmi waayaan, dib-u-kicinta Apple TV-gaaga ayaa xallin karta dhibaatada.

Furo abka Settings , dooro ^(Settings)System , oo dooro Dib u bilow^(Restart) .

Taas beddelkeeda, ka saar fiilada korontada ee Apple TV ka soo baxa gidaarka oo sug 30 ilbiriqsi. Fiilada ku soo celi meesha laga baxo oo ku xidh Apple TV-gaaga^{(Apple TV)} shabakad Wi-Fi ama Ethernet ah. Fur HBO Max^{(Open HBO Max)} oo hubi haddii ay u shaqeyso dhibaato la'aan.

6. Cusbooneysii Apple TV-gaaga

In aad casriyeyso nidaamka hawlgelinta TV-ga Apple TV had iyo jeer waa fikrad wanaagsan. Cusbooneysiinta tvOS waxay xallisaa arrimaha waxqabadka, dhibaatooyinka kontoroolka fog fog^{(remote control troubles)} , cilladaha app, iyo dhibaatooyinka hawlaha kale ee Apple TV.

Ku xidh Apple TV-gaaga shabakad fiilaysan ama wireless, tag Settings > Software > Software Updates , oo dooro Cusbooneysii Software^{(Update Software)} .

Haddii uu jiro cusbooneysiin u diyaarsan TV-gaaga Apple , dooro Soo^(Download) deji oo Ku rakib^(Install) si aad u rakibto cusboonaysiinta.

Apple TV- gaaga ayaa dib u kicin doona oo rakibi doona cusboonaysiinta tvOS-ka cusub marka soo dejintu dhammaato. Ku hay Apple TV-gaaga ku xidh-xidhka korontada inta lagu jiro rakibidda.

Waxaan kugula talineynaa inaad u ogolaato Apple TV inuu si toos ah ugu rakibo cusboonaysiinta tvOS cusub. Tag Settings > System > Software Updates oo shid si toos ah u cusboonaysii^{(Automatically Update)} .

Tixraac casharradayada ku saabsan cusboonaysiinta tvOS^{(tutorial on updating tvOS)} wixii macluumaad ah ee ku saabsan cusboonaysiinta jiilasha Apple TV.

7. Dib u rakib HBO Max

Tirtiridda HBO Max iyo dib u dajinta abka waxay xallisay arrinka isticmaaleyaal badan oo Apple TV ah^{(fixed the issue for many Apple TV users)} . Haddii mid ka mid ah xalalka sare aanu xallin dhibaatada, ka saar HBO Max , oo dib u soo deji appka.

1. U gudub abka HBO Max ee shaashadda ^{(HBO Max)}gurigaaga ^(Home)Apple TV ama soo-saare abka.
2. Riix oo hay Clickpad ama Taabo Dusha Taabo^{(Touch Surface)} ee fogaantaada^(Remote) TV-ga Apple ilaa sumadda abka HBO Max uu jiggled.
3. Riix^(Press) badhanka ciyaarta Play/Pause ee ku yaala fogaanta si aad u furto liiska Options .

1. Dooro Tirtir

1. Ka dooro Delete^{(Choose Delete)} bogga xaqiijinta si aad uga saarto HBO Max Apple TV gaaga .

HBO Max iyo Chill

Waxaan kalsooni ku qabnaa in ugu yaraan mid ka mid ah xalalkan cilad-raadinta ah uu HBO Max mar kale ka shaqayn doono Apple TV-gaaga. La xidhiidh HBO Max^{(Contact HBO Max)} ama Apple Support haddii dhibaatadu sii socoto.

HBO Max App Not Working Apple TV? 7 Fixes to Try

Streaming servicеs (Netflix, Hulu, HBО Max, etc.) are stable and barеly malfunction on Apple TV devices. However, there are occasions when things go south due to poor internet connectivity, server outages, outdated software, etc.

If you’re having trouble with HBO Max on your Apple TV, the tricks in this tutorial should help. Note that the HBO Max app works on the 4th generation Apple TV (4K and HD) and newer models. If you don’t find the HBO Max in the App Store, that’s likely because you have an unsupported Apple TV model (2nd or 3rd gen).

If you have an iPhone or iPad, you can stream HBO Max to an unsupported Apple TV via AirPlay. Alternatively, install HBO Max from your TV’s app store if you have a compatible LG, Samsung, or VIZIO smart TV. Check out the list of devices that work with HBO Max.

The troubleshooting solutions below should get HBO Max working on compatible Apple TV models or generations.

1. Check HBO Max Server Status

HBO Max may malfunction if there’s a problem with the streaming service servers. Server-related issues can render the HBO Max website/app inaccessible and trigger playback error codes.

Use site-monitoring websites like DownDetector to verify the status of HBO Max’s servers. If DownDetector reports a server outage, notify HBO Max, and wait until they restore the service.

Troubleshoot your Apple TV connection if HBO Max works for other subscribers and your other devices.

2. Check Your Internet Connection

HBO Max may constantly buffer videos or fail to play content if your internet connection is slow or inconsistent. Your network must have a 5 Mbps minimum download speed to stream HD content on HBO Max. 25 Mbps is the minimum download speed for streaming 4K HDR content.

Use web tools like SpeedTest.net to test your network connection speed on a different device. Try the following troubleshooting fixes if your internet speed falls below HBO Max’s recommendation:

• Disconnect other devices from your network. Reducing activity on your network can free up bandwidth and boost connection speed.
• Reinsert your Ethernet cable to the Apple TV. Also, ensure the Ethernet cable connecting your Apple TV to a router is authentic and in good condition. Loose or damaged cables can weaken an Ethernet connection speed and cause intermittent disconnections.
• Restart your router if you’re using a Wi-Fi network.
• Move your Wi-Fi router closer to the Apple TV.
• Update your router’s firmware.
• Contact your internet service provider (ISP).

Reset your wireless router or switch to a wired connection if you can’t stream HBO Max and other apps on Wi-Fi.

3. Force Quit and Reopen HBO Max

Apple recommends force quitting apps that don’t work correctly on Apple TV and other Apple devices. Doing so could resolve temporary system glitches causing the app to malfunction. Follow the steps below to force close HBO Max on your Apple TV.

1. Double-press the TV button on your Apple TV Remote to open the app-switching screen.
2. Navigate to the HBO Max app preview and swipe up on your remote’s Clickpad or Touch surface. That’ll force close HBO Max and remove it from the app switcher.

Wait a few seconds and reopen HBO Max. Update HBO Max if the issue you’re experiencing reoccurs after force closing the app.

4. Update HBO Max

HBO Max might malfunction if the app is outdated or bug-ridden. If your Apple doesn’t update apps automatically, update HBO Max manually in the App Store.

Open the App Store, search for “hbo max,” and select Update to install the latest version of the app.

We also recommend configuring your Apple TV to update apps automatically. Go to Settings > Apps and set the “Automatically Update Apps” option to On.

That prompts your streaming device to update apps when new versions are available in the App Store. Note that automatic app updates might increase data consumption. Leave the option disabled if you’re using a capped or limited internet plan.

5. Reboot Your Apple TV

If HBO Max and other apps are freezing, crashing, or won’t open, rebooting your Apple TV might fix the problem.

Open the Settings app, select System, and select Restart.

Alternately, unplug the Apple TV power cable from the wall outlet and wait 30 seconds. Plug the cable back into the outlet and connect your Apple TV to a Wi-Fi or Ethernet network. Open HBO Max and check if it works without issues.

6. Update Your Apple TV

Keeping your Apple TV’s operating system up-to-date is always a good idea. tvOS updates resolve performance issues, remote control troubles, app malfunctions, and problems with other Apple TV functionalities.

Connect your Apple TV to a wired or wireless network, go to Settings > Software > Software Updates, and select Update Software.

If there’s an update available for your Apple TV, select Download and Install to install the update.

Your Apple TV will reboot and install the new tvOS update when the download is complete. Keep your Apple TV plugged into the power outlet during the installation.

We recommend allowing your Apple TV to install new tvOS updates automatically. Go to Settings > System > Software Updates and turn on Automatically Update.

Refer to our tutorial on updating tvOS for information on updating older Apple TV generations.

7. Reinstall HBO Max

Deleting HBO Max and reinstalling the app fixed the issue for many Apple TV users. If none of the solutions above resolve the problem, uninstall HBO Max, and redownload the app.

1. Navigate to the HBO Max app on your Apple TV Home screen or app launcher.
2. Press and hold the Clickpad or Touch Surface on your Apple TV Remote until the HBO Max app icon jiggles.
3. Press the Play/Pause button on the remote to open the Options menu.

1. Select Delete.

1. Choose Delete on the confirmation page to uninstall the HBO Max from your Apple TV.

HBO Max and Chill

We’re confident that at least one of these troubleshooting solutions will get HBO Max working again on your Apple TV. Contact HBO Max or Apple Support if the problem persists.

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