Abka Xbox^{(Xbox app)} wuxuu kuu ogolaanayaa inaad isu keento asxaabtaada, ciyaaraha, iyo guulaha aad ka gaadhay Xbox One iyo Windows 10 qalabka. Caadiyan, abka waxa uu u shaqeeyaa sidii loogu talagalay, laakiin mararka qaarkood waxa uu ku fashilmaa xaalado aan la filayn. Isku xirka server-ka la xannibay^{(Blocked server connectivity)} ayaa ka mid ah tusaale ahaan. Khaladku wuxuu saamayn karaa awooddaada inaad ku ciyaarto ciyaaraha badan.

Dhibaatadu waxay soo baxaysaa markaad aragto ogeysiis hoosta Settings > Network tab ee Windows 10 Xbox app ee akhriya Isku- xirnaanta Server: La xiray^{(Server Connectivity: Blocked)} . Markaad tan aragto, waxay la macno tahay in kombuyutarkaagu aanu awoodin inuu sameeyo xidhiidhka Teredo IPsec ee adeega Tayada ^(Quality)Adeegga^(Service) ( QoS ).

Ku guuldareysiga in la sameeyo isku xirka Teredo IPsec ee ^{(Teredo IPsec)}server-ka QoS^{(QoS server)} waxa ugu horrayn la arkaa marka adeegyada ^(Services)Windows ee loo baahan yahay la joojiyo. Si loo xalliyo dhibaatadan, isku day xalalkan.

Xbox App-ka Isku xidhka Adeegga^{(App Server Connectivity)} waa la xannibay

Aan aragno fursadaha aad ku xallin karto dhibaatada.

1] Hubi inaad ku xiran tahay internetka^(Internet)

Haddii aad ku shaqeyneyso Windows 10 , bilow Xbox app.

U gudub qaybta 'Settings' oo dooro 'Network'.

Kadib, hubi heerka Shabakadda^{(Network Status)} oo hubi inaad ku xidhan tahay internetka^(Internet) . Fadlan^(Please) ogow in haddii aadan lahayn xiriir internet , waxaa lagaaga baahan doonaa inaad karti u yeelato ka hor intaadan sii wadin oo aad isku daydo talaabooyinka cilad-bixinta ee kala duwan.

2] Hubi in Windows Firewall uu shaqaynayo & Siyaasad-default^{(Default Policy)} waa firfircoon tahay

Inta badan, sifo gaar ah oo ku jira Windows 10 oo aan ku habboonayn waxaa loo nisbeyn karaa awood-siinta ama curyaaminta Windows Firewall . Kiiskan maaha mid ka reeban xeerka. Firfircoon Windows Firewall ayaa loo baahan yahay si loo aasaaso isku xirka Teredo IPsec . Xitaa haddii ay jiraan wax software ammaan oo dheeraad ah oo lagu rakibay nidaamkaaga, Windows had iyo jeer waxay isticmaali doontaa Firewall sida safka koowaad ee difaaca. Markaa, haddii aad ogaato in sabab qaar ka mid ah uu Windows Firewall - kaaga uu naafo yahay, u oggolow inuu dib u bilaabo wada-sheekeysiga xisbiga Xbox Live oo uu sameeyo ciyaaro badan.

Si aad u ogaato in Windows Firewall uu shaqaynayo, raac talaabooyinkan.

1. Ku qor Windows Firewall goobta raadinta ee qalabkaaga ( Cortana ) oo ka dooro Windows Firewall natiijooyinka raadinta.
2. Marka shaashadda ugu weyn ee Firewall ay muuqato, shid Windows Firewall . Halkan, waxa laga yaabaa inaad u baahato inaad dib u bilowdo kombayutarkaga si aad ugu ogolaato isbedelku inuu hirgalo.

Marka xigta, hubi haddii nidaamka caadiga ah ee Firewall Windows^{(Windows Firewall)} uu shaqaynayo . Tan awgeed,

Midig ku dhufo^{(Right-click)} icon Start, dooro Command ^(Start)Prompt^{(Command Prompt)} ( Admin ) oo samee^(Run) amarka soo socda:

netsh advfirewall show currentprofile

Haddii aad aragto ama aragto wax soo saarka soo socda oo jira, waxay la macno tahay siyaasadda aasaasiga ahi waa firfircoon tahay:

Firewall Policy     BlockInbound,AllowOutbound

Haddii siyaasadda^{(Inbound Policy)} soo galitaanka loo dejiyay AllowInbound^{(AllowInbound)} , Teredo ma awoodi doono in uu sameeyo isku xirka IPsec ee PC-yada kale ama Xbox One consoles-yada. ^(IPsec)Si aad isbeddellada u samayso oo aad dib ugu dejiso siyaasadda dab-damiska sida caadiga ah, ku socodsii amarka soo socda ee amarka maamulka^(Admin) :

netsh advfirewall set currentprofile firewallpolicy blockinbound,allowoutbound

3] Hubi in barnaamijyadaaga amniga la cusboonaysiiyay

Xaqiiji nooca software-ka lagu rakibay. Had iyo jeer waxaa lagugula talinayaa inaad si joogto ah u cusbooneysiiso software-kaaga amniga.

4] Hubi^(Check) heerka qaar ka mid ah Adeegyada ^(Services)Windows

Hubi haddii adeegyada Windows ee looga baahan yahay wada-sheekeysiga xisbiga ^(Windows)Xbox Live iyo ciyaaraha ciyaartoy badan laga beddelay qiyamkoodii caadiga ahaa.

Guud ahaan, afar adeeg oo muhiim ah ayaa looga baahan yahay wada sheekeysiga xisbiga Xbox Live iyo ciyaaraha badan si ay ugu shaqeeyaan Windows 10 . Haddii mid ka mid ah adeegyadan uu naafo yahay, waxaad u baahan tahay inaad dib u kiciso isla markiiba.

Si aad u ogaato haddii adeegyada loo baahan yahay ee Windows ay karti yihiin, Run services.msc si aad u furto Maareeyaha ^(Manager)Adeegyada^(Services) oo aad u hubiso Nooca Bilowga^{(Startup Type)} adeegyadan si aad u hubiso in loo dejiyay qiimahooda caadiga ah:

Waxaa la ogaaday in dhowr codsi ay dib u habeeyaan goobaha PC iyagoo isku dayaya in ay wanaajiyaan waxqabadka. Sidan oo kale, waxay baabi'in doonaan adeegyada Windows ee la isticmaalo, si ay saameyn ugu yeeshaan liiska adeegyada aan kor ku soo sheegnay. Si taas loo xalliyo, si fudud dib ugu celi jaangooyooyinkaas asalka ahaa si aad u isticmaasho sheekeysiga xisbiga Xbox Live iyo ciyaaraha badan.

5] Bilow 'Xbox Live Networking Service' iyo 'IP Helper'  Adeegyada^(Services)

Adeegyadan waxaa loo yaqaanaa inay caawiyaan isku xirka server-ka Xbox . Marka, dabiici ahaan, maqnaanshahooda ama naafadooda waxay keeni kartaa dhibaato ku xidhida abka Xbox si guul leh server-ka. Dib u billow^(Restart) codsiyadan adiga oo helaya soo gelida 'IP Helper' ee hoos timaada 'Services' Daaqadda (iyada oo loo marayo sanduuqa^(Run) wada hadalka) oo dib u bilow.

6] Uninstall VPN software

Software-ka VPN^{(VPN software)} wuxuu mararka qaarkood qalloocin karaa jidka isgaarsiinta ee u dhexeeya abka Xbox iyo server-ka Xbox . Tusaalaha caadiga ah ee tan gudaha Windows 10 waa LogMeIn Hamachi codsiga. Markaa, waxaad u baahan tahay inaad uninstall ka saarto iyada oo loo marayo Control Panel .

Hadda fur abka Xbox oo mar kale hubi xidhiidhkaaga. Waa in ay kor u kacdaa.

Xigasho^(Source) : Xbox Support Page .

Multiplayer Server Connectivity in Xbox App is Blocked

The Xbox app lets you bring together your friends, games, and accomplishments together across Xbox One and Windows 10 devices. Normally, the app works as intended but sometimes fails against unforeseen circumstances. Blocked server connectivity is one such instance. The error may impact your ability to play multiplayer games.

The problem appears when you see a notification under the Settings > Network tab in the Windows 10 Xbox app that reads Server Connectivity: Blocked. When you see this, it means your PC is unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server.

Failure to establish a Teredo IPsec connection to the QoS server is primarily observed when the required Windows Services have been disabled. To solve this problem, try these solutions.

Xbox App Server Connectivity is Blocked

Let us see the options you have to troubleshoot the problem.

1] Make sure you are connected to the Internet

If you are running Windows 10, launch the Xbox app.

Navigate to the ‘Settings’ option and select ‘Network’.

Then, check the Network Status and ensure that you are connected to the Internet. Please note that if you don’t have an Internet connection, you’ll be required to enable it before proceeding further and trying different troubleshooting steps.

2] Ensure Windows Firewall is enabled & Default Policy is active

Often, improper functioning of certain features in Windows 10 can be attributed to the enabling or the disabling of Windows Firewall. This case is no exception to the rule. Enabled Windows Firewall is required to establish a Teredo IPsec connection. Even if there are any additional security software installed on your system, Windows will always use the Firewall as the first line of defense. So, if you find that for some reason your Windows Firewall has been disabled, enable it to resume Xbox Live party chat and do multiplayer gaming.

To find if the Windows Firewall is enabled, follow these steps.

1. Type Windows Firewall in the search field on your toolbar (Cortana) and choose Windows Firewall from the search results.
2. Once the main screen of the Firewall is visible, turn Windows Firewall on. Here, you may need to restart your PC to allow the change to take effect.

Next, check if the default policy of the Windows Firewall is enabled. For this,

Right-click the Start icon, select Command Prompt (Admin) and Run the following command:

netsh advfirewall show currentprofile

If you notice or see the following output present, it means the default policy is active:

Firewall Policy     BlockInbound,AllowOutbound

If the Inbound Policy is set to AllowInbound, Teredo will be unable to establish an IPsec connection to other PCs or Xbox One consoles. To make the changes and reset the firewall policy to the default, run the following command from the Admin command prompt:

netsh advfirewall set currentprofile firewallpolicy blockinbound,allowoutbound

3] Make sure that your security programs are updated

Verify the version of the installed software. It is always advisable to keep your security software regularly updated.

4] Check the status of some Windows Services

Check if the Windows services required for Xbox Live party chat and multiplayer gaming have been changed from their default values.

In general, four key services are required for Xbox Live party chat and multiplayer gaming to function on Windows 10. If any of these services have been disabled, you need to re-enable them right away.

To know if the required Windows services are enabled, Run services.msc to open the Services Manager and check the Startup Type for the following services to ensure they’re set to their default values:

It is found that few applications reconfigure PC settings in an attempt to optimize performance. As such, they will disable Windows services in use, thereby impacting the list of services mentioned above. To solve this, simply revert back those settings to original to use Xbox Live party chat and multiplayer gaming.

5] Start ‘Xbox Live Networking Service’ and ‘IP Helper’ Services

These services are known to aid the Xbox server connection. So, naturally, their absence or disabling may cause trouble in connecting the Xbox app successfully to the server. Restart these applications by finding ‘IP Helper’ entry under ‘Services’ Window (via the Run dialog box) and restarting it.

6] Uninstall VPN software

VPN software can sometimes distort the communication path between the Xbox app and the Xbox server. A common example of this in Windows 10 is the LogMeIn Hamachi application. So, you need to uninstall it via the Control Panel.

Now open the Xbox app and check your connection again. It should be up and running.

Source: Xbox Support Page.

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