Waxaan taageere weyn u ahay daabacayaasha HP waxaanan filayaa inay guud ahaan yihiin daabacayaasha ugu fiican ganacsiyada iyo sidoo kale macaamiisha. Si kastaba ha ahaatee, waxay la socdaan software-ka ugu xun ee suurtogalka ah kaas oo aan kaliya dhicin oo hoos u dhigaya nidaamkaaga, laakiin aan runtii wax badan ka caawinin in lagu xiro kombiyuutarkaaga iyo daabacahaaga, taas oo ah hadafka ugu weyn ee daabacaad kasta.

Maalmahan, daabacado badan ayaa ah wireless-ka ama ugu yaraan shabakad awood u leh, taasoo la macno ah inaad ku xidhi karto fiilada shabakadda oo aad daabacdo adigoon dhab ahaantii ku xidhin daabacaha kombiyuutarkaaga adigoo isticmaalaya USB . Waa wax lagu qoslo haddii aad maanta iibsatid daabace cusub oo ay kugu qasbayso in aad ku xidho kombayutarkaga si aad u habayn lahayd.

Nasiib darro, samaynta shabakad ama daabacaha wireless waa aad u dhib badan sababtoo ah hadda waa inaad wax ka qabato dhammaan noocyada qalabka ee u dhexeeya labada qalab. Xitaa haddii aad ku daabacan karto daabacahaaga wireless-ka maanta, waxaa laga yaabaa inaadan awoodin hal bil hadda ka dib haddii ciwaanka IP-ga ee shilku isbeddelo ama haddii qof uu daaro habka amniga ee routerkaaga kaas oo ka hortagaya xiriirka ka dhexeeya aaladaha shabakadda. Runtii waxaa jira boqolaal shay oo khaldami kara.

Dhab ahaantii, waxaan hore u qoray wax ku saabsan cilad- saarka madbacadaha WiFi^{(troubleshooting WiFi printers)} oo aan siiyey lix xal oo suurtogal ah oo lagu hagaajinayo inta badan arrimaha daabacaadda WiFi. Si kastaba ha ahaatee, waxaa jira arrimo qaarkood u gaar ah soo saaraha oo marka la eego, waa fikrad wanaagsan in si fudud loo isticmaalo qalabyada ogaanshaha ee ay bixiyeen.

HP Print and Scan Doctor waa utility software bilaash ah oo kaa caawinaya inaad si dhakhso leh wax uga qabato inta badan arimaha daabacaadda iyo iskaanka ee daabacayaasha HP. Utility Tani waxay ka shaqeysaa wax walba laga bilaabo Windows XP ilaa Windows 10 . Nasiib darro, weli ma jiro nooca Mac ee utility this.

Barnaamijku waxa uu hubinayaa waxyaabo badan oo runtii bedelay afar adeeg oo kala duwan oo HP u isticmaali jiray in lagu ogaado dhibaatooyinka daabacayaasha. Halkan waxaa ah liis degdeg ah oo walxaha la hubiyay:

Isku xirnaanta^{(Connectivity)} - Haddii lagu xiro USB , waxay hubisaa in daabacaha si sax ah ugu xiran yahay iyo haddii lagu xiro shabakada, waxay hubisaa in kombuyuutarku dhab ahaantii ku xiran yahay shabakada.

Xaaladda Qalabka^{(Device Status)} - Waxay hubisaa inaysan jirin khaladaad daabacaadeed sida khad ka baxsan, saxmada waraaqaha, arrimaha quudinta, iwm.

Hubinta Darawalka^{(Driver Check)} - Hubi^(Makes) in darawalku aanu musuqmaasuqayn ama maqan.

Maareeyaha Aaladda^{(Device Manager)} – Wuxuu hubiyaa^(Checks) arrimaha ku jira Maareeyaha Aaladda ee^{(Device Manager)} sababi kara arrimo.

Safka Daabacaada^{(Print Queue)} - Wuxuu nadiifiyaa safka daabacan^{(Clears the print queue)} haddii ay jiraan shaqooyin xayiran.

Port Match/Device Conflicts - Waxay hubisaa goobaha dekedda ee daabacaha waxayna hubisaa inaysan jirin qalab isku dhac ah daabacaha sida darawalada kale ama noocyada daabacadaha.

Markaad bilowdo barnaamijka, wuu sii socon doonaa oo wuxuu raadin doonaa daabacaad kasta oo HP ah oo ku xiran USB , ethernet ama wirelessly. Marka ay soo baxdo, waxaad riixi kartaa Next oo aad sii wadi kartaa shaashadda meesha aad ka ogaan karto dhibaatooyinka daabacaha.

Hadda ka warran haddii ay dhibaato kaa haysato xataa in daabacuhu si habboon u soo baxo? Xaaladdaas, barnaamijku ma awoodi doono inuu helo daabacahaaga oo waxaad arki doontaa shaashaddan:

Iyadoo ku xiran sida aad rabto inaad ku xirto daabacaha, barnaamijku wuxuu ku siin doonaa talooyin aad ku xirto daabacaha. Nasiib darro, ilaa aad ka hesho daabacaha internetka ugu yaraan, barnaamijku aad kuma caawin karo. Haddii aad leedahay daabacaha wireless-ka ama shabakada oo aadan wax fikrad ah ka haysan sababta uusan u helin ciwaanka IP-ga, dabadeed ku xidh kombayutarka adoo isticmaalaya fiilada USB marka hore.

Barnaamijku waxa kale oo uu leeyahay menu doorasho oo loo yaqaan Network halkaas oo aad ka arki karto macluumaadka horumarsan ee ku saabsan shabakadaada oo aad dami kartaa firewalls ( Troubleshoot Firewalls ). Taasi waxay u muuqataa inay tahay sababta ugu weyn ee khaladaadka isgaadhsiinta, markaa waxay leeyihiin ikhtiyaarkaas oo si sax ah loogu dhisay barnaamijka.

Hadda marka daabacahaagu ka soo muuqdo liiska sida shaashadda hore, sii wad oo guji Next . Halkan waxa ay ku ogaan doontaa in daabacahaagu yahay daabacaha caadiga ah iyo in kale waxayna ku siin doontaa ikhtiyaarka aad ku dhejin karto adigoo gujinaya badhanka.

Hadda si loo ogaado oo loo xaliyo wixii dhibaato ah, dhagsii Fix Printing ama Fix Scanning . Haddii aad haysato daabacaha HP All-in-One oo daabacan kara oo iskaan kara, markaa waxaad si sax ah u dooran kartaa arrinta dhibaatada keenaysa.

Barnaamijku wuu sii socon doonaa oo wuxuu bilaabi doonaa falanqaynta daabacaha iyo nidaamkaaga si loo arko arrimaha ka hortagaya daabacaha ama iskaanka. Haddii ay hesho dhibaatooyin, way liis gareyn doontaa waxayna kaa caawin doontaa inaad xalliso. Haddii wax walba ay hagaagsan yihiin, waa inaad aragto farabadan calaamadaha hubinta cagaaran iyo ikhtiyaarka ah inaad daabacdo bogga imtixaanka.

Ugu dambeyntii, barnaamijku wuxuu leeyahay qaar ka mid ah fursadaha ugu dambeeya haddii arrimaha daabacaadda aan la xallin. Waxaad cilad ka saari kartaa firewall-ka, ka saari kartaa oo dib u rakibi kartaa software-ka daabacaadda oo aad ka heli kartaa macluumaadka taageerada alaabtaada gaarka ah.

Guud ahaan, waa aalad aad u fiican waxayna iga dhigeysaa inaan jeclaan lahaa in HP uu u abuuray xirmooyinka darawalka ee daabacaadayaashooda sida ay u abuureen qalabkan: fudud, jilicsan oo aan lahayn qallafsanaan dheeri ah. Haddii ay dhibaato kaa haysato daabacaaddaada HP, hubi inaad soo dejiso oo socodsiiso Daabacaadda^(Print) iyo Sawirka Dhakhtarka^{(Scan Doctor)} . wax su'aalo ah ma qabtaa? Ku dhaji faallo. Ku raaxayso!

Use HP Print and Scan Doctor to Fix Common Printer Problems

I’m а huge fan of HP printers аnd І think overall theу arе the best printers for businesses as well аs consumers. However, they come bundled with thе worst pоssіble software that not only bloats and slows down your syѕtem, but doesn’t really help all that much in connecting your cоmputer to your printer, which is the main goal of any printer.

Nowadays, a lot of printers are wireless or at least network-capable, meaning you can plug in a network cable and print without actually having to connect the printer to your computer via USB. It’s absolutely ridiculous if you buy a new printer today and it forces you to connect it to your computer for setup.

Unfortunately, setting up a network or wireless printer is far more complicated just because you now have to deal with all kinds of equipment in between the two devices. Even if you can print to your wireless printer today, you may not be able to a month from now if the IP address accidentality changes or if someone turns on a security feature on your router that prevents communication between devices on the network. There are literally hundreds of things that can go wrong.

In fact, I’ve previously written about troubleshooting WiFi printers and gave six possible solutions for fixing most WiFi printing issues. However, there are some issues that are just manufacturer-specific and at that point, it’s a good idea to simply use the diagnostic tools they have provided.

HP Print and Scan Doctor is a free software utility that helps you quickly address most printing and scanning issues with HP printers. This utility works on everything from Windows XP to Windows 10. Unfortunately, there is no Mac version of this utility yet.

The program checks a bunch of stuff and actually replaces four separate utilities that HP used to have for diagnosing problems with printers. Here’s a quick list of items checked:

Connectivity – If connected via USB, it makes sure the printer is connected properly and if connected via the network, it makes sure your computer is actually connected to the network.

Device Status – Checks to make sure there are no printer errors like out of ink, paper jams, feed issues, etc.

Driver Check – Makes sure the driver is not corrupt or missing.

Device Manager – Checks for issues in Device Manager that could be causing issues.

Print Queue – Clears the print queue if there are stuck jobs.

Port Match/Device Conflicts – Checks the port settings for the printer and makes sure there are no device conflicts with the printer like other drivers or printer brands.

When you start the program up, it will go ahead and perform a search for any HP printer connected via USB, ethernet or wirelessly. Once it shows up, you can then click Next and continue to screen where you can diagnose problems with the printer.

Now what if you’re having issues even getting the printer to show up properly? In that case, the program won’t be able to find your printer and you’ll see this screen:

Depending on how you want to connect the printer, the program will give you tips for getting the printer connected. Unfortunately, until you get the printer online at least, the program can’t help you very much. If you have a wireless or network printer and have no idea why it’s not getting an IP address, then connect it to the computer using a USB cable first.

The program also has a menu option called Network where you can see advanced info about your network and you can disable the firewall (Troubleshoot Firewalls). That seems to be a major cause of communication errors, so they have that option built right into the program.

Now once your printer shows up in the list like in the first screenshot, go ahead and click Next. Here it’ll detect whether your printer is the default printer or not and give you the option to make it default by clicking a button.

Now to diagnose and fix any problems, click on Fix Printing or Fix Scanning. If you have an HP All-in-One printer that can print and scan, then you can pick exactly which issue is causing problems.

The program will go ahead and start analyzing the printer and your system to see what issues are preventing the printer from printing or scanning. If it finds problems, it will list them out and help you resolve them. If everything is ok, you should see a bunch of green check marks and the option to print a test page.

Lastly, the program has some last resort options if the printing issues have not been resolved. You can troubleshoot the firewall, uninstall and reinstall the printing software and get support information for your specific product.

Overall, it’s an excellent tool and makes me wish HP created driver packages for their printers like they created this tool: simple, sleek with no extra fluff. If you’re having issues printing with your HP printer, make sure to download and run the Print and Scan Doctor. Have any questions? Post a comment. Enjoy!

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