Qaar ka mid ah isticmaalayaasha PC-ga markay isku dayayaan inay ku abuuraan qaab-^{(create a system image backup)} kaab sawireedkooda Windows 10 aaladda waxaa laga yaabaa inay la kulmaan furaha qaladka 0x807800C5 iyo 0x80070020. ^{(error codes 0x807800C5 and 0x80070020.)}Boostada waxaa loogu talagalay in lagu xalliyo arrinta xalalka ugu habboon.

Nidaamku ma geli karo faylka sababtoo ah waxaa isticmaalaya hannaan kale

Markaad la kulanto arrintan, waxaad heli doontaa fariinta khaladka ah ee soo socota;

Create a system image
The backup failed.
There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
Additional Information:
The process cannot access the file because it is being used by another process (0x80070020)

Khaladaadka Sawirka Nidaamka^{(System Image Backup)} 0x807800C5, 0x80070020

Haddii aad la kulanto mid ka mid ah summadan khaladka ah, waxaad isku dayi kartaa xalalkayaga lagu taliyay oo arag haddii mid iyaga ka mid ahi uu kaa caawinayo xallinta arrinta.

1. Samee iskaanka SFC
2. Tirtir faylalka kaydka ah ee hore
3. Ku Samee Kaabista Sawirka Nidaamka^{(System Image Backup)} ee Gobolka Boot Nadiif ah^{(Clean Boot State)}
4. Isticmaal software sawir-qaadista qolo saddexaad

Aynu eegno sharraxaadda habka ay khusayso mid kasta oo ka mid ah xalalka taxan.

1] Samee iskaanka SFC

Arrinkani waxa uu ku dhici karaa sababo la xidhiidha faylalka nidaamka musuqmaasuqa ama arrimo la xidhiidha faylalka kaydinta ee darawalkii hore ee kaydka ah.

Xalkani wuxuu u baahan yahay inaad ku  socodsiiso iskaanka SFC ee Habka Badbaadada ah , ka dib isku day sawirka nidaamka ka dib oo arag haddii arrinta la xallin doono. Haddii aan la xallin, isku day xalka xiga.

2] Tirtir faylalka kaydka ah ee hore

Tixgeli faylalka kaydka ah ee hore ee wadista dibadda oo duugoobay oo tirtir, ama u guuri gal ku meel gaar ah.

• Datafile – MediaID.bin
• Folder – Windowsimagebackup
• Magaca kombiyuutarka^{(Computer-name)}  (magaca faylka)

Ku socodsii hawlgalka kaydinta sawirka nidaamka oo haddii arrintu sii socoto, isku day xalka xiga.

3] Ku Samee Kaabta Sawirka Nidaamka^{(Perform System Image Backup)} ee Gobolka Boot Nadiif ah^{(Clean Boot State)}

Boot Nadiif ah^{(Clean Boot)(Clean Boot)} ayaa la sameeyaa si loo bilaabo Windows iyadoo la adeegsanayo wadayaasha ugu yar iyo barnaamijyada bilowga. Tani waxay kaa caawinaysaa baabi'inta isku dhacyada software ee dhaca marka aad barnaamijka ku wado Windows 10 sida macluumaadka dheeraadka ah ee qaladka degdega ah ay muujin karto. Marka aad ka hesho qalabkaaga gobolka Clean Boot , isku day hawlgalka kaydinta sawirka oo arag haddii arrinta la xaliyay. Haddii kale, isku day xalka xiga.

4] Isticmaal software sawir-qaadista qolo saddexaad

Haddii waqtigan waxba uusan ka shaqeynin si aad u xalliso arrinta gacanta ku haysa, waxaad isticmaali kartaa mid ka mid ah barnaamijka Imaging-^{(3rd party Imaging software)} ka  ee xisbiga 3rd Windows 10 si aad u abuurto nuqulka sawirka nidaamka.

Waxaan rajeynayaa in tani ay ku caawineyso!

Boostada la xidhiidha^{(Related post)} : Ku guuldareysiga diyaarinta sawirka kaydinta ee mid ka mid ah mugga kaydinta - 0x807800C5, 0x80780081^{(Failure in preparing the backup image of one of the volumes in the backup set – 0x807800C5, 0x80780081)} .

System Image Backup fails: Error codes 0x807800C5, 0x80070020

Some PC users whеn attempting to create a system image backup on their Windows 10 device might encounter the error codes 0x807800C5 and 0x80070020. This post is intended to help resolve the issue with the most suitable solutions.

The process cannot access the file because it is being used by another process

When you encounter this issue, you’ll receive the following full error message;

Create a system image
The backup failed.
There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
Additional Information:
The process cannot access the file because it is being used by another process (0x80070020)

System Image Backup errors 0x807800C5, 0x80070020

If you’re faced with any of these error codes, you can try our recommended solutions and see if any of them help you resolve the issue.

1. Run SFC scan
2. Delete old backup files
3. Perform System Image Backup in Clean Boot State
4. Use third-party imaging software

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Run SFC scan

This issue could occur due to corrupt system files or due to issues with the backup files on the old backup drive.

This solution requires you to run SFC scan in Safe Mode, then try the system image backup afterward and see if the issue will be resolved. If unresolved, try the next solution.

2] Delete old backup files

Consider the old backup files in the external drive obsolete and delete them, or move them away into a temporary folder.

• Datafile – MediaID.bin
• Folder – Windowsimagebackup
• Computer-name (file name)

Run the system image backup operation and if the issue persists, try the next solution.

3] Perform System Image Backup in Clean Boot State

A Clean Boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you run a program in Windows 10 as the additional information on the error prompt might indicate. Once you get your device in Clean Boot state, try the image backup operation and see if the issue is sorted. Otherwise, try the next solution.

4] Use third-party imaging software

If at this point nothing has worked for you to resolve the issue at hand, you can use any of the 3rd party Imaging software for Windows 10 to create the system image backup.

Hope this helps!

Related post: Failure in preparing the backup image of one of the volumes in the backup set – 0x807800C5, 0x80780081.

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