Markaad isku daydo inaad isticmaasho kaarka smart si aad u caddeyso Windows , waxaa laga yaabaa inaad hesho farriimaha khaladka ah sida Kaarka smart ma fulin karo hawlgalka la codsaday^{(The smart card cannot perform the requested operation)} ama Hawlgalku wuxuu u baahan yahay kaadhka smart ka duwan^{(The operation requires a different smart card)} . Maqaalkan, waxaanu ku aqoonsan doonaa sababaha suurtogalka ah, iyo sidoo kale bixinta xalalka aad isku dayi karto inaad si guul leh u hagaajiso Xaqiijinta Aqoonsiga Shakhsi ahaaneed^{(Personal Identity Verification)} ee khaldan ( PIV ) darawalka kaararka smart ama qalab kasta oo badan oo isticmaala kaararka casriga ah ee PIV ee ku tiirsan Windows Inbox Smart . Kaadhka Minidriver ^{(Windows Inbox Smart Card Minidriver)}.

Kaarka casriga ah ma fulin karo hawlgalka la codsaday

Aynu eegno xaalad caadi ah oo aad la kulmi karto arrintan.

Waxaad isku daydaa inaad gasho Windows adigoo isticmaalaya kaarka smart PIV ama qalab (sida YubiKey ) kaas oo taageera kaararka smart PIV oo ku tiirsan  Windows Inbox Smart Card Minidriver . Si kastaba ha ahaatee, ma saxiixi kartid. Waxaad isku daydaa inaad soo gasho Windows adiga oo isticmaalaya kaarka smart PIV ee aan summada Feitian- ka lahayn. Si kastaba ha ahaatee, ma saxiixi kartid. Haddii qalabku uu taageero Fast Identity Online ( FIDO ) awoodaha, sida U2F ama FIDO2 , awoodahaas ayaa sii wadaya shaqada.

Darawalka xPass Smart Card^{(xPass Smart Card)} ee aan sax ahayn si sax ah ulama xidho aaladaha kale ee aan Feitian ahayn ee ku tiirsan darawalka sanduuqa.

^{(Incorrect PIV)}Cusboonaysiinta darawalka kaarka smart PIV ee khaldan

Haddii aad la kulanto arrinta darawalka kaadhka smart ee PIV^{(PIV smart card driver)} , waxaad samayn kartaa mid ka mid ah labada tallaabo ee soo socota ee hoos ku xusan si aad u xalliso arrinta.

1. Gacanta ku tirtir darawalka
2. Samee^(Create) oo maamul qoraal si aad u tirtirto darawalka

Aynu eegno sharraxaadda habka ay khusayso mid kasta oo ka mid ah xalalka taxan.

1] Gacan ku tirtir darawalka

Si aad gacanta uga saarto darawalka, samee waxa soo socda:

• Ku xidh qalabka kaadhka smart kombayutarka
• Riix Windows key + X si aad u furto Menu Isticmaalaha Awooda^{(Power User Menu)} .
• Riix furaha M ee kiiboodhka si aad u ^(M)furto Maareeyaha Aaladda^{(open Device Manager)} .
• Markaad gudaha u gasho Maareeyaha Aaladda^{(Device Manager)} , hoos ugu dhaadhac liiska aaladaha lagu rakibay oo balaadhi/burbur qaybta kaararka casriga ah^{(Smart cards)}  .
• Midig ku dhufo xPass Smart Card , ka dibna dooro  qalabka Uninstall^{(Uninstall device)} .
• Marka lagu weydiiyo, dooro  Delete software darawalka qalabkan^{(Delete the driver software for this device)} , ka dibna dooro  Uninstall .
• Dib u bilaw kombayutarkaga Arrinta darawalka kaadhka smart PIV^{(PIV smart card driver)} waa in hadda la xalliyaa.

2] Samee^(Create) oo maamul qoraal si aad u tirtirto darawalka

Si aad otomaatig ugu samayso kaxaynta darawalka, samee qoraal ku shaqayn kara fayl dufcaddii. Qoraalku wuxuu tilmaamayaa darawalka .inf magaca faylka wuxuuna isticmaalaa PnPUtil.exe si uu u tirtiro darawalka. Qoraalku wuxuu tirtiri karaa darawalka xitaa haddii kaadhka smart ama kaadhka smart uusan ku xidhnayn kombiyuutarka.

Si aad u abuurto oo aad isticmaasho qoraalkan, samee waxa soo socda:

Riix Windows key + R si aad ugu yeerto Run dialog.

In sanduuqa wada hadalka Run, ku qor notepad oo ku dhufo Enter si aad u furto Notepad.

Nuqul ka samee oo ku dheji syntax-ka hoose ee tafatiraha qoraalka.

@echo off

for /r %windir%\System32\DriverStore\FileRepository %%i in (*eps_piv_csp11.inf*) do (@echo %%i
pnputil /delete-driver %%i /uninstall /force)

pause

Ku keydi faylka magac oo ku dheji  kordhinta faylka  .bat - tusaale; ^(.bat)Ka saar_PIV_driver.fit^{(Remove_PIV_driver.bat)} .

Kumbuyuutarka ay saamaysay, ku socodsii faylka dufcadda leh mudnaanta maamulka^{(run the batch file with admin privilege)} (midig-guji faylka la keydiyay oo ka dooro  maamulaha maamulaha^{(Run as Administrator)} liiska macnaha guud).

Ka dib marka qoraalka la fuliyo, dib u bilow PC-gaaga. Arrinta darawalka kaadhka smart PIV^{(PIV smart card driver)} waa in la xalliyaa.

That’s it!

Xaqiijinta  Aqoonsiga Shakhsi ahaaneed^{(Personal Identity Verification)}  ( PIV ) aqoonsiga waa aqoonsiga dawladda dhexe ee Mareykanka^{(US Federal)} oo dhan oo loo isticmaalo helitaanka xarumaha iyo nidaamyada macluumaadka federaalku ay maamusho ee heerka amniga ku habboon.

The smart card cannot perform the requested operation

When you try to use a smart card to aυthenticate to Windows, you might receiνe error messages such as The smart card cannot perform the requested operation or The operation requires a different smart card. In this post, we will identify the possible causes, as well as offer the solutions you can try to successfully fix the incorrect Personal Identity Verification (PIV) smart card driver or any multifunction device that uses PIV smart cards that rely on the Windows Inbox Smart Card Minidriver.

The smart card cannot perform the requested operation

Let’s take a look at a typical scenario where you can encounter this issue.

You try to sign in to Windows by using a PIV smart card or a device (such as a YubiKey) that supports PIV smart cards and relies on the Windows Inbox Smart Card Minidriver. However, you cannot sign in. You try to sign in to Windows by using a non-Feitian-branded PIV smart card device. However, you cannot sign in. If the device supports Fast Identity Online (FIDO) capabilities, such as U2F or FIDO2, those capabilities continue to work.

The invalid xPass Smart Card driver doesn’t correctly interface with other non-Feitian devices that rely on the inbox driver.

Incorrect PIV smart card driver update

If you’re faced with this PIV smart card driver issue, you can do either of the two following action outlined below to resolve the issue.

1. Manually delete the driver
2. Create and run a script to delete the driver

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Manually delete the driver

To manually remover the driver, do the following:

• Connect the smart card device to the computer.
• Press Windows key + X to open the Power User Menu.
• Press M key on the keyboard to open Device Manager.
• Once you’re inside Device Manager, scroll down through the list of installed devices and expand/collapse the Smart cards section.
• Right-click xPass Smart Card, and then select Uninstall device.
• When you are prompted, select Delete the driver software for this device, and then select Uninstall.
• Restart your computer. The PIV smart card driver issue should be resolved now.

2] Create and run a script to delete the driver

To automate the driver removal, create a script that can run in a batch file. The script identifies the driver .inf file name and uses PnPUtil.exe to delete the driver. The script can delete the driver even if a smart card or smart card device is not connected to the computer.

To create and use such a script, do the following:

Press Windows key + R to invoke the Run dialog.

In the Run dialog box, type notepad and hit Enter to open Notepad.

Copy and paste the syntax below into the text editor.

@echo off

for /r %windir%\System32\DriverStore\FileRepository %%i in (*eps_piv_csp11.inf*) do (@echo %%i
pnputil /delete-driver %%i /uninstall /force)

pause

Save the file with a name and append the .bat file extension – eg; Remove_PIV_driver.bat.

On the affected computer, run the batch file with admin privilege (right-click the saved file and select Run as Administrator from the context menu).

After the script executes, restart your PC. The PIV smart card driver issue should be resolved.

That’s it!

A Personal Identity Verification (PIV) credential is a US Federal governmentwide credential used to access Federally controlled facilities and information systems at the appropriate security level.

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