Casharradani waxa ay ka kooban tahay siddeed tallaabo oo cilad-baadhiseed oo la raacayo haddii kaamirada aaladda (iPhone, iPad, iyo Mac ) aanay u shaqayn wicitaannada FaceTime . Haddii ay dhibaato kaa haysato kamaradaada mareegaha ee Mac (sidoo kale loo yaqaan kamarada FaceTime HD ), beddel maqaalkan^{(refer to this article)} .

Kahor intaadan isku dayin talooyinka hoose, hubi in aanu app kale isticmaalin kamarada qalabkaaga. Waxaa jira tilmaame cagaaran oo ag fadhiya kamaradaada FaceTime HD ee Mac . Waxay iftiimaysaa marka app uu isticmaalayo kamarada. IPhone iyo iPadka, ka hubi tusiyaha cagaarka ah ee ku yaala barta xaalada —^{(green indicator in the status bar)} midigta ka sareysa baararka ishaarada shabakada.

Haddii tusaha cagaaran uu shido, xidh abka isticmaalaya kamarada qalabkaaga oo hubi in kamarada qalabku hadda ku shaqeyso FaceTime . Ka fakar: Barnaamijyada wicitaanka fiidyaha ( Zoom , Skype , Kooxaha^(Teams) ), fariimaha degdega ah ( WhatsApp , Telegram ), apps warbaahinta bulshada ( Facebook , Snapchat , Instagram ), apps duubista video, ama xataa browser aad. Dib u bilaabida qalabkaaga waxa kale oo laga yaabaa in ay xaliso arinta kamaradaada FaceTime ee aan shaqaynayn.

1. Hubi isku xirka internetka

Barnaamijyada wicitaanka fiidyowgu^(Video) ma gudbin karaan sawirrada inta lagu jiro wicitaannada fiidyaha haddii xidhiidhka internetku uu gaabis yahay ama aan degganayn^{(internet connection is slow or unstable)} . Haddii kamarada qalabku aanay shaqayn inta lagu jiro wicitaanada FaceTime , hubi in xogtaada gacanta ama xidhiidhka Wi-Fi uu si sax ah u shaqeeyo. Booqo bogga internetka ee biraawsarkaaga ama isticmaal barnaamijyada kale ee internetka ku tiirsan oo hubi inay shaqeeyaan.

La xidhiidh adeeg bixiyahaaga internetka haddii aad isticmaalayso xogta gacanta. Xidhiidhada bilaa- waayirka ah ( Wi-Fi ), u guuri qalabkaaga meel u dhaw routerkaaga, ama dib u kici routerkaaga. Awood^(Enabling) -siinta iyo curyaaminta qaabka diyaaradda^{(airplane mode)} sidoo kale waxay dib u soo kicin kartaa isku xidhka qalabkaaga oo waxay heli kartaa kamarada FaceTime oo si sax ah mar kale u shaqaynaysa.

2. Daar Kamarada FaceTime

Haddii tile-ga fiidyahaagu uu muujinayo shaashad madow inta lagu jiro wicitaannada FaceTime ee iPhone, iPad, ama Mac , waxa laga yaabaa inaad shil ahaan damisay kamaradda FaceTime .

IOS 15 iyo iPadOS 15, ku dhufo shaashadda inta lagu jiro wicitaanka oo dooro summada kamaradaha^{(camcorder icon)} ilaa ay kaamirada FaceTime shaqaynayso.

Noocyadii hore ee iOS iyo iPadOS, ku dhufo shaashadda inta lagu jiro wicitaanka, kor u mari kaarka xagga hoose ee shaashadda, oo tabo Kameradda Off^{(Camera Off)} si aad u kiciso kamarada FaceTime.

Haddii kamaradu shidan tahay laakiin foornadaada ku jirta wacitaanka FaceTime uu muujinayo shaashad madow, awood u yeel ikhtiyaarka Off Camera^{(Camera Off)} oo dib u dami.

Macmiilka FaceTime ee Mac sidoo kale wuxuu la yimaadaa kamarad beddelka. Haddii summada kamaradaha ee la gooyay la iftiimiyay, kamarada FaceTime HD waa naafo wicitaankaas.

Dooro summada si aad dib ugu hawlgeliso kamarada, ama ku dhufo Kamarada Deminta Barta^{(Camera Off)} Taabashada haddii^{(Touch Bar)} Mac-gaagu leeyahay^(Mac) mid.

3. Dib u bilow Wicitaanka FaceTime

Haddii kamaradda FaceTime ay daaran tahay balse dhinacyada kale aysan weli ku arki karin, jooji wicitaanka, xir oo dib u fur FaceTime^(FaceTime) , oo dib u bilow wicitaanka. On Mac , xoog ku jooji FaceTime , ku soo biir wicitaanka oo hubi in kamarada FaceTime hadda shaqaynayso.

Riix Command + Option + Escape kumbuyuutarkaaga Mac, ka dooro FaceTime daaqadda "Force Quit Applications", oo dooro Force Quit .

4. Isku day App kale

Fur abka isticmaala kamarada qalabkaaga oo hubi inay shaqeeyaan. Bilaw app kamarada^(Camera) ama abka wicitaanka fiidyaha ee qolo saddexaad sida Zoom iyo Skype . Haddii kamaradaadu ay ku shaqeyso abkaan, markaa FaceTime waa dhibaatada. Dib u soo celinta qalabkaaga ama dib u rakibida FaceTime^(FaceTime) waxay hagaajin kartaa dhibaatada.

Ogsoonow inaad wali awoodi doonto inaad sameyso oo aad hesho wicitaanada FaceTime xitaa ka dib markaad tirtirto abka  FaceTime

1. Riix oo hay sumadda abka FaceTime oo dooro ^(FaceTime)Appka saar^{(Remove App)} .

1. Dooro Delete App ka menu ka saarida abka.

1. Ugu dambeyntii, dooro Delete .

Madaxa bogga FaceTime ee ku yaal App Store^{(FaceTime page on the App Store)} oo dib ugu rakib abka qalabkaaga. Dib u bilow iPhone-kaaga ama iPad-kaaga haddii dhibaatadu sii socoto.

5. Oggolow kamarada in ay ku jiraan Settings Time Time Screen^{(Screen Time Settings)}

FaceTime (iyo abka kale) kama heli doonaan calaamadaha muuqaalka Mac kaaga haddii ay jirto xaddidaad kamarad ah oo ku jirta jaangooyooyinka Waqtiga Shaashada^{(Screen Time settings)} . Madaxa qaybta gaarka ah ee Waqtiga Shaashada^{(Screen Time)} oo hubi in abkaaga loo oggolaaday inay isticmaalaan kamarada Mac kaaga.

1. Furo Nidaamka Dookhyada^{(System Preferences)} oo dooro Waqtiga Shaashada^{(Screen Time)} .

1. Ka dooro Content & Privacy ee dhinaca bar-side, madaxa tabka Apps oo hubi in xulashada kamarada la hubiyay. Haddii kale, kamarada FaceTime ma shaqayn doonto.

6. Ku qasbo Joojinta Habka^{(Force Quit Background Camera)} Kaamirooyinka

"VDCAssistant" iyo " AppleCameraAssistant " waa laba hab oo nidaam lagama maarmaan ah oo ku shaqeeya gadaasha marka kamarada Mac kaaga la isticmaalayo. Waxaa laga yaabaa inaad la kulanto dhibaatooyin adigoo isticmaalaya kamarada Mac haddii ay dhibaato ka jirto mid ka mid ah adeegyadan. Xoog-joojinta VDCAssistant^{(Force-quit VDCAssistant)} iyo AppleCamera Assistant addoo^{(AppleCameraAssistant)} isticmaalaya Terminal ama Monitor Monitor^{(Activity Monitor)} oo hubi haddii taasi soo celinayso kamarada FaceTime

Ku Qasab Jooji Kaaliyaha VDCA Isticmaalka Kormeeraha Hawsha^{(Force Quit VDCAssistant Using Activity Monitor)}

1. Tag Finder > Applications > Utilities oo fur Kormeerka Hawsha^{(Activity Monitor)} .

1. Ku qor vdcassistant sanduuqa raadinta, dooro VDCAssistant , oo dooro sumadda X^{(X icon)} ee ku taal aaladda.

1. Dooro Xoog Joojinta^{(Force Quit)} si aad u sii wado.

Xoog ka Jooji VDCAssistant iyo AppleCamera Assistant Isticmaalka Kormeeraha Dhaqdhaqaaqa^{(Force Quit VDCAssistant and AppleCameraAssistant Using Activity Monitor)}

Terminalka macOS^{(macOS Terminal)} waa aalad kale oo faa'iido leh oo lagu dilo hababka asalka ah. Waa kan sida loo isticmaalo in lagu qasbo VDCAssistant -kaaga Mac kaaga .

1. Tag Finder > Applications > Utilities oo fur Terminal .

1. Ku qor ama ku dheji sudo killall VDCAssistant^{(sudo killall VDCAssistant)} gudaha console oo tabo Soo noqo^(Return) .

1. Geli eraygaaga sirta ah ee Mac oo tabo Soo noqo^(Return) .

Haddii Mac -gaagu uu ku shaqeynayo macOS Mojave ama ka weyn, waxaad sidoo kale u baahan doontaa inaad ku qasabto inaad joojiso habka AppleCameraAssist (fiiri tallaabada #4). Haddii kale, u bood tillaabada #6 haddii aad leedahay macOS Catalina ama ka cusub oo lagu rakibay Mac -gaaga .

1. Ku dheji sudo killall AppleCameraAssistant^{(sudo killall AppleCameraAssistant)} gudaha console-ka Terminalka oo tabo Gelida^(Enter) .

1. Geli eraygaaga sirta ah ee Mac mar kale taabo Gelida^(Enter) .

Fur FaceTime ama abka kale ee wacitaanka fiidyowga oo hubi haddii kamaradda Mac-gaagu hadda shaqeyso.

7. Cusbooneysii Qalabkaaga

Cusbooneysiinta iOS, iPadOS, iyo macOS inta badan waxay wataan hagaajinta cayayaanka ee arrimaha saameeya FaceTime iyo abka nidaamka kale. Hubi liiska dejinta qalabkaaga oo ku rakib wixii cusboonaysiin ee bogga ah.

IPhone iyo iPadka, aad Settings > General > Software Update oo tabo Soodeji oo Ku rakib^{(Download and Install)} .

Si aad u cusboonaysiiso Mac-gaga, fur Nidaamka Dookhyada^{(System Preferences)} , dooro Cusboonaysiinta Software-^{(Software Update)} ka, oo dooro badhanka Cusbooneysii Hadda^{(Update Now)} (ama Hagaajinta Hadda^{(Upgrade Now)} ).

8. Isticmaal kamarad dibadda ah

Haddii kamarada FaceTime^(FaceTime) -ka ee Mac-ga ku dhex jirta aanay shaqaynayn, isticmaal kamarad shabakad dibadda ah haddii aad mid leedahay. Intaa ka dib^(Afterward) , u habbee kamaradda webka sidii kamarada koowaad marka aad wacayso FaceTime iyo abka kale.

Fur FaceTime, dooro Fiidiyowga^(Video) ku jira bar menu-ka oo dooro kamaradda dibadda ee qaybta "Camera".

La xidhiidh Taageerada Apple^{(Contact Apple Support)} ama booqo Bar Genius^{(Genius Bar)} ee u dhow haddii kamarada qalabkaagu aanay wali ka shaqayn FaceTime ama apps kale.

FaceTime Camera Not Working? 8 Ways to Fix on iPhone, iPad, and Mac

This tutorial embоdies eight troubleѕhooting steps to fоllow if your device’ѕ (іPhone, iPad, and Mac) camera doesn’t work for FaceTime calls. If you’re having trouble with your Maс’s webcam (also called the “FaceTime HD camera”), refer to this article instead.

Before trying the recommendations below, make sure no other app is using your device’s camera. There’s a green indicator that sits next to your Mac’s FaceTime HD camera. It lights up when an app is using the camera. On iPhone and iPad, check for the green indicator in the status bar—right above the network signal bars.

If the green indicator is on, close apps that could be using your device’s camera and check if your device’s camera now works in FaceTime. Think: video-calling apps (Zoom, Skype, Teams), instant messengers (WhatsApp, Telegram), social media apps (Facebook, Snapchat, Instagram), video recording apps, or even your browser. Restarting your device might also fix the issue with your FaceTime camera not working.

1. Check Internet Connection

Video calling apps may not transmit images during video calls if the internet connection is slow or unstable. If your device’s camera doesn’t work during FaceTime calls, make sure your cellular data or Wi-Fi connection is working correctly. Visit a webpage on your browser or use other internet-dependent apps and check if they work.

Contact your internet service provider if you’re using cellular data. For wireless (Wi-Fi) connections, move your device closer to your router, or reboot the router. Enabling and disabling airplane mode can also refresh your device’s connection and get the FaceTime camera working correctly again.

2. Turn on FaceTime Camera

If your video tile is showing a black screen during FaceTime calls on your iPhone, iPad, or Mac, you probably turned off the FaceTime camera by accident.

In iOS 15 and iPadOS 15, tap the screen during the call and select the camcorder icon until the FaceTime camera works.

On older iOS and iPadOS versions, tap the screen during the call, swipe up the card at the bottom of the screen, and tap Camera Off to activate the FaceTime camera.

If the camera is on but your tile in the FaceTime call is showing a black screen, enable the Camera Off option and turn it back off.

The FaceTime client on Mac also comes with a camera switch. If the crossed-out camcorder icon is highlighted, the FaceTime HD camera is disabled for that call.

Select the icon to re-enable the camera, or tap Camera Off on the Touch Bar if your Mac has one.

3. Restart the FaceTime Call

If FaceTime’s camera is enabled but other parties still can’t see you, end the call, close and reopen FaceTime, and restart the call. On Mac, force quit FaceTime, rejoin the call and check if your FaceTime camera now works.

Press Command + Option + Escape on your Mac’s keyboard, select FaceTime in the “Force Quit Applications” window, and select Force Quit.

4. Try Another App

Open apps that use your device’s camera and check if they work. Launch the Camera app or third-party video-calling apps like Zoom and Skype. If your camera works on these apps, then FaceTime is the problem. Restarting your device or reinstalling FaceTime might fix the problem.

Note that you’ll still be able to make and receive FaceTime calls even after deleting the FaceTime app. 

1. Press and hold the FaceTime app icon and select Remove App.

1. Select Delete App on the app removal menu.

1. Finally, select Delete.

Head to the FaceTime page on the App Store and reinstall the app on your device. Restart your iPhone or iPad if the problem persists.

5. Allow Camera in Screen Time Settings

FaceTime (and other apps) won’t receive video signals from your Mac if there’s a camera restriction in the Screen Time settings. Head to the Screen Time privacy section and make sure your apps are allowed to use your Mac’s camera.

1. Open the System Preferences and select Screen Time.

1. Select Content & Privacy in the sidebar, head to the Apps tab and make sure the Camera option is checked. Otherwise, the FaceTime camera won’t work.

6. Force Quit Background Camera Processes

“VDCAssistant” and “AppleCameraAssistant” are two essential system processes that run in the background when your Mac’s camera is in use. You may encounter difficulties using your Mac’s camera if there’s a problem with either of these services. Force-quit VDCAssistant and AppleCameraAssistant using Terminal or Activity Monitor and check if that restores the FaceTime camera.

Force Quit VDCAssistant Using Activity Monitor

1. Go to Finder > Applications > Utilities and open Activity Monitor.

1. Type vdcassistant in the search box, select VDCAssistant, and select the X icon in the toolbar.

1. Select Force Quit to continue.

Force Quit VDCAssistant and AppleCameraAssistant Using Activity Monitor

The macOS Terminal is another useful tool for killing background processes. Here’s how to use it to force close VDCAssistant on your Mac.

1. Go to Finder > Applications > Utilities and open Terminal.

1. Type or paste sudo killall VDCAssistant in the console and press Return.

1. Enter your Mac’s password and press Return.

If your Mac is running macOS Mojave or older, you’ll also need to force quit the AppleCameraAssist process (see step #4). Otherwise, jump to step #6 if you have macOS Catalina or newer installed on your Mac.

1. Paste sudo killall AppleCameraAssistant in the Terminal console and press Enter.

1. Enter your Mac’s password again press Enter.

Open FaceTime or other video-calling apps and check if your Mac’s camera now works.

7. Update Your Device

iOS, iPadOS, and macOS updates often ship with bug fixes for issues affecting FaceTime and other system apps. Check your device’s settings menu and install any available update on the page.

On iPhone and iPad, go to Settings > General > Software Update and tap Download and Install.

To update your Mac, open System Preferences, select Software Update, and select the Update Now (or Upgrade Now) button.

8. Use an External Camera

If your Mac’s built-in FaceTime camera isn’t working, use an external webcam if you have one. Afterward, configure the webcam as the primary camera when making calls in FaceTime and other apps.

Open FaceTime, select Video in the menu bar and select the external webcam in the “Camera” section.

Contact Apple Support or visit a nearby Genius Bar if your device’s camera still isn’t working in FaceTime or other apps.

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