Haddii aad tahay macaamiil ama iibiye, helitaanka akoonkaaga Amazon oo xiran waxay noqon kartaa mid niyad jab leh. Macaamiisha, waxay la macno noqon kartaa in aanay dalabkooda ka helin Amazon ama laga xidhay adeegyada kale sida Dabka^(Fire) iyo Kindle . Xagga iibiyayaashu waxay saamayn karaan khadkooda hoose maadaama ganacsigoodu aanu shaqayn karin ilaa arrinta la xalliyo. 

Haddii aad raadineysay xal aad ku soo ceshato akoon qufulan Amazon , waxaad timid meeshii saxda ahayd. Boostada ayaa ka hadli doonta sababta akoonkaaga Amazon uu u xiran yahay iyo sida loo xalliyo arrinta. 

5 Sababood Oo Akoonka Amazon Loo Xiray^{(5 Reasons Why Your Amazon Account Got Locked)}

Haddii aad hesho "Akoonka Amazon waa xiran yahay, dalabaadkana waa la hayaa,"^{(“Your Amazon account is locked, and orders are on hold,” )} waxa ugu horreeya ee ay tahay inaad sameyso ma aha argagax. 

Ka hortagga macaamilka aan la ogalayn iyo joojinta khiyaanada ayaa ah sababaha ugu weyn ee Amazon ay u xirto akoon. Amazon waxay dejisay nidaam lagu ogaanayo dhaqdhaqaaqyada laga shakiyo qaarkood isla markiiba. Hoos^(Below) waxaa ah qaar ka mid ah sababaha laga yaabo in Koontadaada Amazon^{(Amazon Account)} la xiro:

1. Bixinta macluumaad been ah Amazon^{(1. Providing false information to Amazon)}

Gelida macluumaadka been abuurka ah waa mid ka mid ah sababaha ugu badan ee inta badan xisaabaadka Amazon la xiro. Amazon waxay leedahay siyaabo badan oo lagu xaqiijiyo haddii aad bixisay magac been abuur ah, cinwaanka rarida, ciwaanka biilasha, iyo macluumaad kale oo muhiim ah.  

2. Tiro aan caadi ahayn oo badan oo dalabaad ah oo loogu talagalay akoon cusub^{(2. An uncommonly high number of orders for a new account)}

Amazon waxay leedahay nidaam ka-hortagga khiyaanada kaas oo ogaanaya dhaqdhaqaaqyada aan caadiga ahayn, sida mugga sare ee amarrada xisaabaadka cusub. Mid ka mid ah dariiqo aad uga fogaan karto kicinta shabakadan badbaadada ayaa ah inaad xaddido dalabkaaga 30 dalab maalintii dhawrka toddobaad ee ugu horreeya ee kicinta akoonkaaga. 

3. Mugga sare ee soo celinta^{(3. High volume of returns)}

Calan kale oo casaan ah oo Amazon ay ka ilaaliso iibiyaashooda ayaa ah celceliska soo celinta alaabta. Soo-celinta inta badan waa u bilaash iibsadaha, laakiin Amazon waxay ku kacaysaa kharashka dhoofinta. Sidaa darteed, fadlan fiiro gaar ah u yeelo sida waqtiyada aad u soo celinayso alaabta iskuna day inaad yarayso kuwa. 

4. Hawsha kaadhka hadyada ee aan caadiga ahayn^{(4. Unusual gift card activity)}

Kaararka hadiyaddu waa mid ka mid ah siyaabaha ugu wanaagsan ee dukaamada qaar ay u soo jiitaan macaamiisha. Si kastaba ha ahaatee, Amazon aad bay u adag tahay marka ay timaado iyaga oo isku dayaysa in ay nidaamiso iyaga intii suurtagal ah. Haddii aad hadda uun samaysay Amazon Prime Account, waxa fiican in aad ka fogaato iibsashada Kadhka hadiyadda^{(Gift Card)} ugu yaraan ilaa aad ka helayso rikoodh la hubo oo ku saabsan goobta.  

5. Isticmaalka cinwaanno IP oo kala duwan oo meelo kala duwan leh^{(5. Using Different IP addresses with varying locations)}

Markaad furato akoonkaaga Amazon meelo kala duwan oo aad isticmaasho cinwaano IP oo kala duwan, waxaa jirta fursad wanaagsan Amazon waxay u qaadan kartaa in akoonkaaga la jabsaday. Dhacdadani waa laba-laab run haddii amarrada lagu soo rogay meel ka baxsan goobtaada caadiga ah ee hawlgalka. Sidaa darteed^(Hence) , ka digtoonow inaad la wadaagto akoonkaaga Amazon qof kale.

Sida loo hagaajiyo Akoonkaada Amazon ee qufulan^{(How to Fix Your Amazon Account Locked Issue)}

Amazon waxay inta badan sheegtaa sababta akoonkaaga loo xiray. Marka aad ogaato sababta ay u xireen akoonkaaga, sida kaliya ee lagu furi karo waa in la caddeeyo in aadan sameynin wax qalad ah. 

Tallaabooyinkani waxay ku lug leeyihiin la xiriirida Amazon iyo soo raritaanka dukumentiyada la xiriira si loo caddeeyo kiiskaaga.  

1. Amazon kala xidhiidh email ahaan^{(1. Contact Amazon through Email)}

Waxa ugu horreeya ee ay tahay inaad sameyso marka akoonkaaga uu xiran yahay waa inaad hubiso haddii aad ka heshay wax email ah Amazon . Haddii aad ka heshay iimaylka khabiirka akoontiga, waxaad si toos ah ugu jawaabi kartaa iimaylka. 

Hubi^(Make) inaad ku lifaaqdo dukumeentiyada iyo macluumaadka uu ku waydiiyey khabiirka akoontiga. Haddii aadan helin^{(not received)} wax iimayl ah oo arrintan ku saabsan, dabadeed sii wad tillaabooyinkan. 

1. Fur browserka aad jeceshahay oo u gudub bogga Amazon .
2. Bogga saxeexa, dhagsii caawimaad ma u baahan tahay^(Need) ?
3. Kadib, dhagsii arimaha kale ee soo galida 

1. Marka xigta, dooro Akoonka^(Account) & arrimaha gelitaanka Kadib, dhagsii ma geli karo akoonkayga 
2. Ugu dambeyntii, ka samee iimaylka arrinta aad la kulantay oo codso in dib loo soo celiyo. Waa inaad jawaab ka heshaa Amazon tillaabooyinka xiga ee ay tahay inaad sameyso maalinta gudaheeda. 

2. Amazon kala xidhiidh telefoon^{(2. Contact Amazon via phone call)}

Wac +1 (206)-266-2992; Haddii aad ka timid Mareykanka Haddii aad ku nooshahay meel ka baxsan Ameerika^(America) , nambarka waa inaad wacdaa 1-888-230-4331. Marka mashiinka jawaabta uu ku weydiiyo nooca akoontiga aad isticmaalayso, dooro doorashada labaad haddii aad tahay xubin sare^{(Prime Member)} . 

Marka xigta, samee sida uu kormeeruhu kuu sheegay inta lagu jiro hawsha xaqiijinta. Waxa kale oo aad sharxi kartaa xaaladdaada iyo sababta qufulka akoonkaaga ay khalad ahayd. 

Inta badan, kormeeraha ama khabiirka akoonku waxa ay uga baahan yihiin macmiilka inuu keeno dokumentiyo ama macluumaad ay ka mid yihiin:

• Lambarkaaga xisaabta Amazon.
• Warbixinta bangiga^(Bank) oo leh kaarka deynta ama kaarka deynta ee aad u isticmaashid lacag bixinta. Waxa kale oo laga yaabaa inay u baahdaan inay ku jirto ciwaanka  biilasha .^(Billing)
• ^(Gift)Rasiidhada kaadhka hadiyadda ; haddii tani ay ahayd arrinta akoonkaaga la xiray.
• Caddaynta^(Proof) ciwaanka rarida ee caadiga ah sida biilka korontada ama biyaha.

3. Kala xidhiidh Taageerada Wada sheekaysiga Tooska ah ^{(3. Contact Support via Live Chat )}

Haddii aad rabto hab kale^{(alternative)} oo aad ku gaadho Amazon , waxaad isku dayi kartaa inaad la xiriirto taageerada adigoo isticmaalaya wada sheekeysi online ah. Waa kan habka saxda ah ee sida loola xiriiro Amazon kanaalkan:

1. Gal^(Log) akoonkaaga Amazon . Markaad gasho, dooro badhanka Contact Us .

1. Marka xigta, dhagsii badhanka Start chating now. Halkan, waa inaad ka soo ururisaa fariin sheegaysa dhibaatadaada iyo goorta ay dhacday. 
2. Amazon ayaa markaa ku siin doonta khabiir xisaabeed kaas oo ku weydiin doona inuu bixiyo faahfaahinta xaqiijinta. 
3. Waxaad si toos ah u qori kartaa macluumaadka lagu weydiinayo. Dukumentiyada, waxaad ku soo diri kartaa lifaaq ahaan ama iimayl ahaan. 

1. Marka kiiskaaga la qiimeeyo oo la xaqiijiyo, waa inaad aragto akoonkaaga oo dib loo soo celiyay saacadaha soo socda ilaa dhawr maalmood.  

4. Si toos ah ugu shub Documents Amazon^{(4. Upload Documents Directly to Amazon)}

Bixinta dukumeentiyada lagama maarmaanka ah ee caddaynaya in magacaaga, ciwaanka rarida, ciwaanka biilasha, iwm., ay yihiin dhammaan siyaalo sharci ah oo aad ku furi karto akoonkaaga. Kahor intaadan dirin dukumeentiyadan, hubi inaad isticmaalayso koontadaada iimaylka ka diwaangashan ee Amazon. 

1. Fur iimaylkaga^{( Email)} adiga oo gelaya aqoonsigaaga. 

1. Ka raadi iimaylka xaqiijinta^{(confirmation email)} ee diridaadii u dambaysay

1. Guji^(Click) xiriirka si aad si ku meel gaar ah u gasho akoonkaaga. Waa inay muujisaa xogta muhiimka ah marka laga reebo tafaasiisha dalabka. 
2. Fur mid ka mid ah boggaga alaabta oo isku day inaad iibsato. Haddii aad aragto "Akoonka Amazon waa xiran yahay, dalabaadkana waa la hayaa,"^{( “Your Amazon account is locked, and orders are on hold,”)} markaa waxaad sameyneysaa wax wanaagsan ilaa hadda. 
3. Dooro badhanka  dukumeentiga ku dar^{(Add document )}
4. Soo rar dhammaan dukumeentiyada lagama maarmaanka ah 

Wicitaanada taleefoonka^(Phone) iyo sheekeysiga ayaa ah habka ugu dhaqsiyaha badan ee lagu gaaro Amazon maadaama uu jiro wakiil macaamiil ah oo jooga khadka kale. Iimaylku sidoo kale waa ikhtiyaar wanaagsan, inkastoo uu aad u gaabis yahay oo wuxuu qaadan karaa ilaa laba maalmood ka hor inta aanad jawaab helin. 

Dhanka kale, kuma talineyno inaad fakis ku dirto welwelkaaga maadaama ay jirto fursad aysan ku dhamaanin waaxda saxda ah. Iyada oo ku saleysan darnaanta xadgudubkaaga iyo kanaalka aad isticmaashay inaad kula xiriirto Amazon , waxaad akoonkaaga furi kartaa dhowr maalmood ilaa dhowr toddobaad. 

Sida Looga Fogaado in Akoonka Amazon lagu xiro^{(How to Avoid Getting Your Amazon Account Locked)}

Hoos^(Below) waxaa ku yaal qaar ka mid ah dhaqamada ugu wanaagsan si loo yareeyo fursadaha Amazon ay ku xirto akoonkaaga mustaqbalka:

1. Ka fogow Isticmaalka Adeegga Koowaad^{(1. Avoid Using Prime Service)}

Haddii aad maamusho meherad daadinta, waxa fiican inaadan isticmaalin adeegooda Prime . Amazon waxay bixinaysaa kharashka dhoofinta, taas oo macnaheedu yahay inay u maamulaan si ka culus adeegyadooda kale. 

2. Iibso Walxaha Qiimuhu Yaraan Keliya^{(2. Purchase Low-Cost Items Only)}

Kadib abuurista akoonkaaga, ha iibsan alaab qaali ah isla markaaba. Ku bilow iibsiyo aan qaali ahayn si aad u yarayso khasaarahaaga haddii Amazon ay xidho akoonkaaga oo ay ka saarto dalabaadkaaga^{(remove your orders)} . 

3. Limit gift card transactions to $200 a day

Sidii hore loo sheegay, Amazon ma rabto wax badan oo kaararka hadiyadda ah, gaar ahaan xisaabaadka cusub. Adigoo xaddidaya tirada kaararka hadiyadda ah ee la soo furan karo, waxaad yaraynaysaa kicinta nidaamkooda ogaanshaha ka-hortagga khiyaanada. 

4. Samee xisaabaadka kaydka ah adoo isticmaalaya VPN^{(4. Create Back-up Accounts Using VPN)}

Haddii aad ka gelayso akoonkaaga meel ka baxsan waddankaagii, isticmaal Shabakadda Gaarka ah ee Virtual^{(Virtual Private Network)} ( VPN ) markaad isticmaalayso aqoonsiga gelitaankaaga. 

Abuuritaanka akoonno badan waxay sidoo kale yaraynaysaa khatarta ganacsigaaga inuu si ku meel gaar ah u xidhmo haddii mid iyaga ka mid ah la xiro. Waa inaad sidoo kale tirtirtaa akoonkaaga hore^{(delete your old account)} haddii ay ahaan lahayd mid xidhan. 

Koontada Amazon Mar dambe ma Xiran ^{(Amazon Account Locked No More )}

Marka Amazon ay dib u soo celiso gacan ku haynta akoonkaaga, waa inaad u hogaansantaa shuruudaha isticmaalka. Haddii aad tahay iibiye Amazon , waa inaad sidoo kale u sharaxdaa macaamiishaada arrinta Amazon oo aad u xaqiijisaa in la xalliyay. 

Ugu dambeyntii, laba jeer hubi faahfaahinta biilasha, ciwaanka biilasha, kaarka deynta ee ku xiran, iwm., si loo hubiyo in wax walba ay hagaagsan yihiin. 

Is Your Amazon Account Locked? 4 Ways to Fix It

Whether you are a customer or a seller, getting your Amazon account locked can bе pretty frustrating. For cυstomers, it cоuld mean not getting their orders from Αmazon or getting loсked oυt of other services like Fire and Kindle. As for sellers can affect their bottom line since their businеss isn’t operable untіl the issue is resolved. 

If you’ve been searching for a solution to recover a locked Amazon account, you’ve come to the right place. This post will discuss why your Amazon account got locked and how to resolve the issue. 

5 Reasons Why Your Amazon Account Got Locked

If you get the “Your Amazon account is locked, and orders are on hold,” the first thing you should do is not panic. 

Preventing unauthorized transactions and stopping fraud are the main reasons why Amazon locks an account. Amazon has put up a system to detect certain suspicious activities immediately. Below are some of the reasons your Amazon Account may be locked:

1. Providing false information to Amazon

Entering fake information is one of the most common reasons most Amazon accounts get locked. Amazon has numerous ways to verify if you provided a false name, shipping address, billing address, and other important information.  

2. An uncommonly high number of orders for a new account

Amazon has an anti-fraud system that detects unusual activities, such as a high volume of orders for new accounts. One way you can avoid triggering this safety net is to limit your order volume to 30 orders a day for the first few weeks of activating your account. 

3. High volume of returns

Another red flag that Amazon monitors from their sellers is the average returns of products. Returns are usually free for the buyers, but it costs Amazon to pay for the shipping. Thus, please pay close attention to how times you return products and try to minimize those. 

4. Unusual gift card activity

Gift cards are one of the best ways some stores attract customers. However, Amazon is quite strict when it comes to them and tries to regulate them as much as possible. If you have just created an Amazon Prime account, it’s best to stay away from purchasing a Gift Card at least until you have a proven track record on the platform.  

5. Using Different IP addresses with varying locations

When you open your Amazon account in different places and you use different IP addresses, there’s a good chance Amazon will assume your account has been hacked. This scenario is doubly true if orders are being placed outside your usual operational area. Hence, be cautious of sharing your Amazon account with someone else.

How to Fix Your Amazon Account Locked Issue

Amazon usually cites the reason why your account got locked. Once you know why they closed your account, the only way to get it unlocked is to prove that you haven’t done anything wrong. 

These steps involve contacting Amazon and uploading relevant documents to prove your case.  

1. Contact Amazon through Email

The first thing you should do when your account is locked is to check if you received any emails from Amazon. If you have received an email from an account specialist, you can reply directly via email. 

Make sure that you attach the documents and information asked by the account specialist. If you have not received any email regarding this matter, then proceed with these steps. 

1. Open your favorite browser and head over to the Amazon page.
2. On the sign in page, click Need help?
3. Then, click Other issues with sign in. 

1. Next, select Account & login issues. Then, click I cannot sign in to my account. 
2. Finally, compose an email about the issue you encountered and ask for it to be reinstated. You should get a reply from Amazon on the next steps you should do within the day. 

2. Contact Amazon via phone call

Call +1 (206)-266-2992; if you’re from the U.S. If you live outside America, the number you should call is 1-888-230-4331. When the answering machine asks the account type you are using, choose the second option if you are a Prime Member. 

Next, do as the supervisor told you during the verification process. You can also explain your situation and why locking your account was a mistake. 

In most cases, the supervisor or account specialist requires the customer to provide some documents or information such as:

• Your Amazon account number.
• Bank statement with the credit or debit card you use for payment. They may also require that it has your Billing Address on it. 
• Gift card receipts; if this was the issue that got your account locked.
• Proof of your default shipping address such as your electricity or water bill.

3. Contact Support via Live Chat 

If you want an alternative way to reach Amazon, you can try contacting support through an online chat. Here is the proper process on how to contact Amazon through this channel:

1. Log in to your Amazon account. Once logged in, select the Contact Us button.

1. Next, click the Start chatting now button. From here, you should compile a message stating your problem and when it occurred. 
2. Amazon will then provide you an account specialist which will ask to provide verification details. 
3. You can type in directly the information being asked. For documents, you may send them as an attachment or through email. 

1. Once your case has been evaluated and verified, you should see your account reinstated in the next few hours to a couple of days.  

4. Upload Documents Directly to Amazon

Providing the necessary documents that prove that your name, shipping address, billing address, etc., are all legitimate ways you can unlock your account. Before sending these documents, make sure you are using your Amazon-registered email account. 

1. Open your Email by entering your credentials. 

1. Search for the confirmation email of your last order dispatch.

1. Click the link to access your account temporarily. It should display the crucial information aside from the order details. 
2. Open one of the product pages and try purchasing it. If you see the “Your Amazon account is locked, and orders are on hold,” then you are doing good so far. 
3. Select the Add document button. 
4. Upload all of the necessary documents. 

Phone calls and chat are the fastest way to reach Amazon since there is a customer representative on the other line. An email is also a good option, albeit it’s much slower and could take up to two days before you get a reply. 

Meanwhile, we don’t recommend faxing your concern since there’s a chance it might not end up in the correct department. Based on the severity of your violation and the channel you used to communicate with Amazon, you can have your account unlocked from a few days to a couple of weeks. 

How to Avoid Getting Your Amazon Account Locked

Below are some of the best practices to minimize the chances of Amazon locking your account in the future:

1. Avoid Using Prime Service

If you run a dropshipping business, it’s best if you don’t use their Prime service. Amazon is paying for the shipping fee, which means they regulate it more seriously than their other services. 

2. Purchase Low-Cost Items Only

After creating your account, don’t purchase expensive items immediately. Start with inexpensive purchases to minimize your losses should Amazon lock your account and remove your orders. 

3. Limit gift card transactions to $200 a day

As mentioned earlier, Amazon doesn’t want too many gift card transactions, especially from new accounts. By limiting the number of redeemable gift cards you buy, you minimize triggering their anti-fraud detection system. 

4. Create Back-up Accounts Using VPN

If you are accessing your account outside your country of origin, use a Virtual Private Network (VPN) when using your login credentials. 

Creating multiple accounts also minimizes the risk of your business shutting down temporarily if one of them gets locked. You should also delete your old account should it remain locked. 

Amazon Account Locked No More 

Once Amazon reinstates control of your account, you must abide by the platform’s terms of use. If you’re an Amazon seller, you should also explain to your customers about the issue with Amazon and assure them that it has been resolved. 

Finally, double-check your billing details, billing address, linked credit card, etc., to ensure that everything is in order. 

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