Kooxaha Microsoft^{(Microsoft Teams)} , goobta shaqada ee wada shaqayntu waa goob isgaarsiin ganacsi oo ku dhex jirta Microsoft 365 . Waxa ay dhawaan noqotay qalab muhiim ah iyada oo awood u siinaya in si habsami leh loo wada sheekaysto goobta shaqada iyo dukumeenti wadaaga fog Isticmaalayaasha firfircoon ee maalinlaha ah ayaa si aad ah u koray ilaa 75 milyan isticmaaleyaal firfircoon oo ku jira masiibada COVID-19 iyada oo inta badan shirkadaha ay ku tiirsan yihiin wada-hadalka fiidiyowga si ay u sii wadaan hawlgallada.

Ahaanshaha aalad waxtar leh, Kooxaha Microsoft^{(Microsoft Teams)} waxaa laga yaabaa inay mararka qaarkood la kulmaan arrimo ka hortagaya isticmaaleyaasha inay ka faa'iideystaan ​​faa'iidooyinka goobta. Mid ka mid ah arrimaha caadiga ah ee ay la kulmaan isticmaalayaashu waa marka Kooxaha Microsoft^{(Microsoft Teams)} ay si aan kala sooc lahayn u shilmaan ama u fariistaan. Hagahan, waxaanu ku siinaynaa hagaajin degdeg ah oo isku mid ah.

Kooxaha Microsoft^{(Microsoft Teams)} oo shil gala ama barafoobay inta lagu jiro shirarka

Halkan waxaa ah dhowr habab oo lagu xalliyo shilalka kooxaha^(Teams) ama lagu qaboojiyo arrimaha.

1. Aqoonso heerka adeega kooxaha
2. Nadiifi khasnadaha kooxaha
3. Nadiifi aqoonsiga Windows
4. Isku day inaad Kooxaha ka soo gasho aaladaha/codsiyada kale
5. Dayactir^(Repair) , Dib^(Reset) u deji ama dib u rakib Kooxaha Microsoft^{(Reinstall Microsoft Teams)}

Aynu si faahfaahsan u eegno mid kasta oo hababkan ah.

Kooxaha Microsoft waxay^{(Microsoft Teams)} sii wadaan inay kor u qaadaan, burburaan ama joojiyaan

1] Aqoonso heerka adeegga kooxaha

Haddii adeegyada Microsoft ay hoos u dhacaan dayactirka, codsigaaga waxaa laga yaabaa inuu qaboojiyo, burburo, ama diido inuu furo. Xaaladahan oo kale, waxaad ka hubin kartaa heerka adeegga ee guddiga maamulka ee akoonkaaga Office 365 .

1. Ka bilow Xafiiska 365^{(Office 365 )} xarunta maamulka.
2. Hubi Caafimaadka Adeegga^{(Service Health)} . Waxaad arki doontaa heerka adeegga iyo tallaabooyinka la qaaday si loo xalliyo arrinta.
3. Fadlan^(Please) ogow in si aad u hubiso heerka adeegga, aad u baahan doonto gelitaanka maamulka. Haddii aadan marin u heli karin, waa inaad la xiriirtaa maamulka.
4. Si loogu cusboonaysiiyo dhammaan heerka adeegga, waxaad sidoo kale raaci kartaa Microsoft Office 365 Status^{(Microsoft Office 365 Status handle)} gacanta Twitterka^(Twitter) .
5. Arrimaha la xidhiidha adeegga si toos ah ayaa loo xalin doonaa dhawr saacadood ama maalin gudaheed.

2] Nadiifi khasnadaha kooxaha

Arrimaha qaboojinta iyo shilalka ayaa sidoo kale lagu xallin karaa iyadoo la nadiifiyo kaydinta Kooxaha Microsoft .

• Xidh kooxaha Microsoft^{(Microsoft Teams)} .
• Bilaw Maareeyaha Hawsha^{(Task Manager)} oo hubi adeegyada la xidhiidha kooxaha^(Teams) ku dhex jira maamulaha hawsha. Jooji dhammaan adeegyada iyo hababka.
• Riix Windows + R si aad u furto daaqada Run^{(Run window)} .
• Ku qor %appdata% oo tabo Gelida.
• Tag C:\Users\UserName\AppData\Roaming\Microsoft\Teams .
• Tirtir^(Delete) kaliya faylasha ku jira galka soo socda: tmp folder, blob_storage, cache, GPUcache , databases, iyo kaydinta maxaliga ah.
• Galka IndexedDB , kaliya tirtir faylka .db^{(.db file)} .
• Xidh kooxaha Microsoft^{(Microsoft Teams)} ka dibna dib u bilaw kombayutarkaga.

3] Nadiifi shahaadooyinka Windows

Ka nadiifinta tafaasiisha akoontiga kooxaha ee maamulaha aqoonsiga waxa kale oo laga yaabaa inay hagaajiso shilka ama arrinta qaboojinta.

• Hubi in abkaga Kooxaha Microsoft^{(Microsoft Teams)} uu xiran yahay.
• Riix Windows + R si aad u furto daaqada Run^{(Run window)} .
• Ku qor Control oo guji OK .
• Tag Xisaabaadka Isticmaalaha^{(User Accounts)} ee ku dhex jira Control Panel .

• U tag Maareeyaha Aqoonsiga^{(Credential Manager)} .

• Dooro shahaadooyinka Daaqadaha^{(Windows Credentials)}

• Kordhi qaybta Kooxda Microsoft Office^{(Microsoft Office Teams)} oo dooro Ka saar^(Remove) .
• Guji Haa^(Yes) si aad u xaqiijiso
• Xidh Control Panel oo dib u bilaw Kooxaha Microsoft^{(Microsoft Teams)} .
• Hubi haddii arrinta shilka la xaliyay.

4] Isku day inaad^(Try) Kooxaha ka geliso aaladaha/codsiyada kale

Haddi aanu shaqaynayn arjiga kooxuhu^(Teams) Desktop-ka, ka dib isku day inaad ka gasho aaladaha kale

App-ka shabakada^{(Web app)}

1. Tag abka shabakada Microsoft Teams
2. Ku gal aqoonsiga akoonkaaga
3. Fadlan^(Please) ogow in abka shabakadu uu la mid yahay abka desktop-ka, oo waxaad heli doontaa isla shaqayntii.

Mobile App

1. Waxa kale oo aad ku rakibi kartaa App-ka kooxaha ee App ^(Teams)Store^{(App Store )} ee iOS iyo PlayStore for Android .
2. Haddii ay dhacdo in shaqadaadu aanay ku xidhnayn abka desktop-ka, isticmaal abka mobaylka ilaa arrintu xalinayso.

5] Dayactir^(Repair) , Dib^(Reset) u dejin ama dib u rakib Kooxaha Microsoft^{(Reinstall Microsoft Teams)}

Windows 11 : Fur Settings > Apps > Apps and features oo hel kooxaha Microsoft^{(Microsoft Teams)} liiska Apps -ka .

Guji^(Click) 3-dhibcood > Advanced Doorashooyinka sare. Halkaa waxaad ku arki doontaa badhamada hagaajinta^(Repair) ama dib u dajinta abka.

Haddii taasi ku caawin waydo, waad iska saari kartaa ka dibna dib u dajin kartaa Kooxaha Microsoft^{(Microsoft Teams)} .

Windows 10 : Nidaam la mid ah waa in la raaco.

Si cusub loo rakibo arjiga Kooxaha^(Teams) si loo xalliyo arrinta.

• Aad app Settings oo hubi Apps .
• Hubi tab Apps iyo sifooyinka^{(and features tab)} .
• Xulo Kooxaha Microsoft^{(Microsoft Teams)} Guji badhanka Uninstall oo raac tilmaamaha xiga.
• Dib u billow kombuyutarka marki uninstall-ku dhamaado.
• Soo deji oo ku dheji nuqulkii ugu dambeeyay ee Kooxaha Microsoft^{(latest version of Microsoft Teams)} goobta rasmiga ah.
• Ka dib marka la rakibo, gal akoonkaaga aqoonsigaaga.

Waxaan rajeyneynaa in hababka kor ku xusan ay kaa caawin doonaan inaad xalliso shilalka Kooxaha^(Teams) oo aad qaboojiso arrinta. Mararka qaarkood, waxa kale oo suurtogal ah in dhibaatadu aanay ka jirin Kooxaha Microsoft^{(Microsoft Teams)} balse ay la jirto OS-ga. Waxaa laga yaabaa inay jiraan arrimo la xiriira kheyraadka nidaamka, ama OS ayaa laga yaabaa inuu yeesho xasillooni taasoo kaaga baahan inaad cilad ka saarto.

Ahaanshaha codsi wax soo saar, kooxuhu waxay^(Teams) u baahan yihiin inay u shaqeeyaan isticmaalayaasha mar walba. Noo sheeg ra'yi-celintaada.

Boostada^{(Related post)} laxiriirta : Hagaaji kooxaha Microsoft ee xusuusta sare leh iyo arinta isticmaalka CPU^{(Fix Microsoft Teams high memory and CPU usage issue)} .

Microsoft Teams crashing or freezing during meetings

Microsoft Teams, a collaborative workspace is a business communication platform within Microsoft 365. It has recently become an important tool by enabling smooth workplace conversations and document sharing remotely. Its daily active users grew exponentially to 75 million active users in the COVID-19 pandemic as the majority of the companies relied on videoconferencing to continue operations.

Being a handy tool, Microsoft Teams may sometimes run into issues preventing users from availing of the platform benefits. One of the common issues faced by the users is when Microsoft Teams randomly crashes or freezes. In this guide, we provide you with quick fixes for the same.

Microsoft Teams crashing or freezing during meetings

Here are a few methods to resolve Teams crash or freeze issues.:

1. Identify Teams service status
2. Clear Teams cache
3. Clear Windows credentials
4. Try accessing Teams from other devices/applications
5. Repair, Reset or Reinstall Microsoft Teams

Let us look at each of these methods in more detail.

Microsoft Teams keeps hanging up, crashing or stopping

1] Identify Teams service status

If Microsoft services are down for maintenance, your application may freeze, crash, or refuse to open. In such cases, you may check the service status in the admin panel of your Office 365 account.

1. Start Office 365 admin center.
2. Check Service Health. You will see the service status and measures that are taken to solve the issue.
3. Please note that to check the service status, you will require admin access. In case you do not have access, you will have to contact the admin.
4. To be updated with all service status, you can also follow Microsoft Office 365 Status handle on Twitter.
5. Service-related issues will be solved automatically in a few hours or a day.

2] Clear Teams cache

The freeze and crash issues can also be resolved by clearing Microsoft Teams cache.

• Shut Down Microsoft Teams.
• Launch Task Manager and check the Teams related services running in the task manager. End all services and processes.
• Press Windows + R to open the Run window.
• Type %appdata% and press Enter.
• Go to C:\Users\UserName\AppData\Roaming\Microsoft\Teams.
• Delete only the files within the following folders: tmp folder, blob_storage, cache, GPUcache, databases, and local storage.
• In the IndexedDB folder, only delete the .db file.
• Close Microsoft Teams and then restart your computer.

3] Clear Windows credentials

Clearing the Teams’ account details from the credential manager may also fix the crash or freeze issue.

• Check that your Microsoft Teams app is closed.
• Press Windows + R to open the Run window.
• Type Control and click on Ok.
• Go to User Accounts in the Control Panel.

• Go to Credential Manager.

• Select the Windows Credentials

• Expand the Microsoft Office Teams section and select Remove.
• Click Yes to confirm.
• Close the Control Panel and restart Microsoft Teams.
• Check if the crash issue is resolved.

4] Try accessing Teams from other devices/applications

If the Teams desktop application is not working, then try accessing it from other devices.

Web app

1. Go to Microsoft Teams web app.
2. Login with your account credentials.
3. Please note that the web app is similar to the desktop app, and you will receive the same functionality.

Mobile app

1. You can also install the Teams app from the App Store for iOS and the PlayStore for Android.
2. In case your work is not dependent on the desktop app, use the mobile app till the issue is resolved.

5] Repair, Reset or Reinstall Microsoft Teams

Windows 11: Open Settings > Apps > Apps and features and locate Microsoft Teams in the Apps list.

Click on 3-dots > Advanced options. There you will see the buttons to Repair or Reset the app.

If that does not help, you may Uninstall it and then reinstall Microsoft Teams.

Windows 10: A similar process has to be followed.

To fresh install the Teams application to resolve the issue.

• Go to the Settings app and check Apps.
• Check the Apps and features tab.
• Select Microsoft Teams Click on the Uninstall button and follow the subsequent instructions.
• Restart the PC once the uninstallation is complete.
• Download and install the latest version of Microsoft Teams from the official site.
• After installation, login into your account with your credentials.

We hope that the above-mentioned methods will help you to fix the Teams crash and freeze issue. Sometimes, it may also be possible that the problem may not be with Microsoft Teams but with the OS. There may be issues with the system resources, or the OS may have the stability that requires you to troubleshoot.

Being a productivity application, Teams needs to be running for users all the time. Let us know your feedback.

Related post: Fix Microsoft Teams high memory and CPU usage issue.

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