Iyadoo daabacadu si fiican u shaqeyso inta badan, waxaa laga yaabaa inay dhacdo in kombuyuutarku joojiyo jawaabta isla marka aad isku daydo inaad daabacdo dukumeenti ama sawir. Maqaalkani waxa uu ku hagi doonaa sida aad u xalin karto dhibaatada adigoo isticmaalaya qaar ka mid ah talooyin fudud.

Kumbuyuutarku^(Computer) wuu qaboojiyaa marka la daabacayo Windows 11/10

Kahor intaanan horay usii socon oo aan ka hadal soo jeedinta, haddii ay tani dhacday sababtuna tahay cusbooneysiin dhawaan dhacday, waxaa laga yaabaa inaad rabto inaad ka saarto KB5000802^(KB5000802) . Microsoft waa ay qiratay arrintan oo waxay sheegtay in ka dib marka la rakibo cusboonaysiintan, laga yaabo inaad hesho APC_INDEX_MISMATCH cilad^{(APC_INDEX_MISMATCH)} leh muraayad buluug ah markaad isku dayayso inaad daabacdo daabacayaasha abka qaarkood. Waxay saamaysay dhammaan daabacayaasha, oo ay ku jiraan HP, Ricoh , Canon , Brother , KM, Kyocera , iwm.

Waa kuwan waxa aad sameyn karto si aad u yareyso arrintan:

1. Bilaw Daabacaadda Codsiga^{(Print Application)} ogolaanshaha maamulaha^(Admin)
2. Daabacaadda cilladaha daabacaha
3. Dib u bilaw Adeegyada Spooler Printer
4. Ka saar oo ku dar daabacaha gacanta
5. Ku socodsii Taliska SFC.

Waxaad u baahan doontaa ogolaanshaha maamulka si aad u xalliso dhibaatada.

1] Bilaw Daabacaadda Codsiga^{(Launch Print Application)} Ogolaanshaha Maamulka^(Admin)

Mid ka mid ah isticmaalayaasha ayaa sheegay in haddii codsiga la daabacay markii la bilaabay mudnaanta maamulka uu xalliyo dhibaatada. Markaa haddii aad isticmaalayso codsi dhinac saddexaad ah sida Adobe Acrobat , midig-guji, oo ku socodsii mudnaanta maamulka. Kadib isku day inaad daabacdo, waana inay xallisaa arrinta.

2] Daabacaadda cilladaha daabacaha

• Windows 11: Tag Dejinta Windows^{(Windows Settings)} ( Win +I )> System > Troubleshoot > Additional ah.
• Windows 10: Tag Dejinta Windows^{(Windows Settings)} ( Win +I ) > Update & Security > Troubleshoot > Additional ah.

Hel oo maamul cilad-doonka Printer-ka^{(Printer troubleshooter)} , oo arag haddii dhibaatadu xalliso ka dib marka ay dhammayso hawsha.

Akhri^(Read) : Daaqadaha ma heli karaan printmanagement.msc^{(Windows cannot find printmanagement.msc)} qalad ayaa soo baxa marka la daabacayo.

3] Dib u bilow Adeegyada Spooler Printer

Ku qor adeegyada degdegga ah ( Win +R ) ka dibna riix furaha Gelida si aad u ^(Enter)furto guddiga Adeegyada^{(open the Services panel)} .

Xiga Soo hel Adeegyada Daabacaada Spooler^{(Locate Printer Spooler Services)} , midigta ku dhufo oo dooro in aad dib u bilowdo^(Restart) . Haddii ikhtiyaarka Dib^(Restart) -u-kicinta uu maqan yahay, Jooji^(Stop) , oo bilow^(Start) adeegga.

Akhriso^(Read) : Kombuyuutarku wuxuu noqdaa mid aan jawaabin marka uu shaqaynayo^{(Computer becomes unresponsive when idle)} .

4] Ka saar oo ku dar daabacaha

Haddii aad dib u rakibto daabacaha, darawalada ayaa sidoo kale dib loo rakibi doonaa.

• Use Win + X , oo ay ku xigto M si aad u furto maamulaha qalabka.
• Kordhi qaybta safafka Daabacaadda.
• Hel daabacaha, ku dhufo midigta, oo ka saar qalabka.
• Ku xigta si aad u tagto Windows 10 Settings > Devices > Printers and scanners
• Dooro daabacaha, oo ka saar haddii weli la heli karo.

5] Orod Taliska SFC

Qalabka Hubinta Faylka Nidaamka wuxuu kaa caawinayaa inaad hagaajiso faylalka kharriban ee sababi kara BSOD ama Barafka Shaashada^{(Screen Freeze)} .

Fur Command Prompt oo leh mudnaanta sare, oo ku qor sfc /scannow. Riix furaha Enter , oo ha hagaajiyo dhibaatada.

Akhri^(Read) :  Sida dib loogu dejiyo Printer-ka habaynta warshadda .

Waxaan rajeynayaa in talooyinkani ay kaa caawiyeen inaad xalliso dhibaatada uu kombuyuutarku qaboojiyey markii aad isku dayday inaad daabacdo Windows 11/10 .

Qoraallo la mid ah oo ku caawin kara:^{(Similar posts that may help you:)}

• Daaqadaha ayaa sii laadlaadsan ama barafoobay^{(Windows keeps hanging or freezing)}
• Daaqadaha waxay ku fariistaan ​​Shaashada Login^{(Windows freezes at Login Screen.)}

Computer freezes when printing in Windows 11/10

While printing works fine most of the time, it may so haрpen that the computer stops resрonding as soon as you try to print a document or an imаge. This post will guide you on how you can fix the problem using some simple tips.

Computer freezes when printing in Windows 11/10

Before we go ahead and talk about the suggestion, if this happened because of a recent update, you may want to uninstall the KB5000802. Microsoft has acknowledged this issue and has stated that after installing this update, you might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps. It has affected all printers, including HP, Ricoh, Canon, Brother, KM, Kyocera, etc.

Here’s what you can do to mitigate this issue:

1. Launch Print Application with Admin permission
2. Run Printer Troubleshooter
3. Restart Printer Spooler Services
4. Remove and Add Printer Manually
5. Run the SFC Command.

You will need admin permission to resolve the problem.

1] Launch Print Application with Admin permission

One of the users reported that if the application used to print when launched with admin privileges resolves the problem. So if you are using any third-party application such as Adobe Acrobat, right-click on it, and run with admin privileges. Then try to print, and it should resolve the issue.

2] Run Printer Troubleshooter

• Windows 11: Go to Windows Settings (Win +I) > System > Troubleshoot > Additional troubleshooter.
• Windows 10: Go to Windows Settings (Win +I) > Update & Security > Troubleshoot > Additional troubleshooter.

Locate and run the Printer troubleshooter, and see if the problem resolves after it completes the process.

Read: Windows cannot find printmanagement.msc error appears when printing.

3] Restart Printer Spooler Services

Type services in the run prompt (Win +R) followed by pressing the Enter key to open the Services panel.

Next Locate Printer Spooler Services, right-click on it and choose to Restart. If the Restart option is missing, Stop, and Start the service.

Read: Computer becomes unresponsive when idle.

4] Remove and Add Printer

If you reinstall the printer, the drivers will be reinstalled as well.

• Use Win + X, followed by M to open the device manager.
• Expand the Print queues section.
• Locate the printer, right-click on it, and uninstall the device.
• Next to go Windows 10 Settings > Devices > Printers and scanners
• Select the printer, and uninstall it if it is still available.

5] Run SFC Command

System File Checker tool helps you fix corrupted files that could cause BSOD or Screen Freeze.

Open Command Prompt with elevated privileges, and type sfc /scannow. Press the Enter key, and let it fix the problem.

Read: How to reset Printer to default factory settings.

I hope these suggestions helped you resolve the problem where the computer froze when you tried to print in Windows 11/10.

Similar posts that may help you:

• Windows keeps hanging or freezing
• Windows freezes at Login Screen.

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