Codsiga Taleefankaagu^{(Your Phone)} wuxuu kuu sahlayaa inaad ka soo dirto/ka hesho qoraalo iyo wicitaano taleefoonka taleefankaaga adigoo isticmaalaya kumbuyuutarka Windows . Dhibaatada caadiga ah ee isticmaalayaashu ay la kulmaan marka ay isticmaalayaan codsigan waa marka ay helaan wicitaan soo socda, abka^{(Your Phone)} talefankaagu wuxuu soo celinayaa cilada soo socota:

Can’t receive call audio on this device. Accept on phone instead.

Fariintan khaladka ahi wax calaamad ah kama siinayso waxa dhibka keenaya. Si kastaba ha ahaatee, waxaan ognahay inay tahay mid ka dhalatay arrin darawal ah ama cillad Bluetooth ah oo ka timid khibradda.

Kumbuyuutarku wuxuu ku xidhan yahay Bluetooth- ka laakiin ma jiro wax wicis ah oo ku jira abka taleefankaaga^{(Your Phone)}

Waxaan isku dayi doonaa xalalka soo socda si aan u hagaajino abka Taleefankaga oo aan uga takhalusno fariinta khaldan ee kore:

Dib u billow^(Restart) dhammaan habraacyadii codsiga Taleefankaaga .^{(Your Phone)}
Ku xidhidhkaaga kumbiyuutarka qalabka Bluetooth -ka^(Bluetooth)
Ku xidh ^(Connect)Shabakadda Aagga Gaarka ah ee^{(Bluetooth Personal Area Network)} Bluetooth .
Deji qalab maqal ah oo aan caadi ahayn.
Dib u rakib ama cusboonaysii darawalka codka kombiyuutarkaaga.
Daar oo ka saar qalabkaaga Bluetooth ee abka Taleefankaaga .^{(Your Phone)}

Si naxariis leh u sii wad akhrinta hagahan tillaabooyinka buuxa iyo faahfaahinta fulinta xalalka sare.

1] Dib u bilow^(Restart) dhammaan habraacyada codsiga taleefankaaga^{(Your Phone)}

Sida caadiga ah, waxaan codsiga ka xallin doonaa xalka ugu toosan. Xaaladdan oo kale, aan ku bilowno dib u bilaabista dhammaan hababka la xiriira Codsiga Taleefankaaga^{(Your Phone Application)} . Tan waxaan ku samayn doonaa iyada oo loo marayo Maareeyaha Hawsha^{(Task Manager)} .

Riix isku darka furaha CTRL + SHIFT + ESC si aad u furto Maareeyaha Hawsha^{(Task Manager)} . Marka xigta^(Next) , ka hel teleefankaaga^{(Your Phone)} hoosta tabaha^(Processes) habraacyada oo ku dhufo midigta. Ka dooro Dhammaadka hawsha^{(End task)} liiska macnaha guud si aad u xidhid hawshan.

Samaynta tani waxay soo afjaraysaa dhammaan hababka ka hoos shaqeeya, sida Runtime Broker , Taleefankaaga^{( Your phone)} , iyo YourPhoneServer.exe.

Oggolow habsocodyadu inay si buuxda u xidhmaan, ka dibna dib u bilow App-ka Taleefankayga^{(My Phone App)} . Haddii cillad yar ama cillad yar ay keento arrinta, dib u bilaabista habka ayaa hagaajin doonta, waana inaad bilowdo inaad maqasho wicitaanka codka. Si kastaba ha noqotee, haddii xalkani uu guuldareysto, u sii wad midka xiga.

2] Dib^(Reconnect) ugu xidhka kombiyuutarkaaga aaladaha Bluetooth -ka^(Bluetooth)

Si la mid ah habka ugu horreeya, waxaan isku dayi doonaa inaan hagaajino abka^{(My Phone)} talefankaygu annagoo ka goyna dhegahaaga Bluetooth oo dib ugu xidhiddiisa.

Ku bilow inaad ka jarto sameecadahaaga, casriga, iyo kumbuyuutarka midba midka kale. Intaa ka dib, dib u bilow dhammaan qalabkan oo dib ugu xidh Bluetooth^(Bluetooth) . Isticmaalayaasha qaarkood ayaa arrinta maqalka wacitaanka hagaajiyay ka dib markii ay dib isugu xidheen aaladaha.

Haddii ay ku shaqayn waydo, ka saar aaladaha mar kale, laakiin markan, ka saar ama ka saar kombiyuutarkaaga liiska qalabka Bluetooth -ka ee taleefankaaga . Taas ka dib, taabo Windows key + I isku darka si aad u bilowdo Settings Windows^{(Windows Settings)} .

U gudub Aaladaha^(Devices) ku jira Dejinta Windows^{(Windows Settings)} oo ka saar dhammaan aaladaha Bluetooth -ka ee aad ku lammaanisay waagii hore. Ugu dambeyntii, dib u billow mashiinkaaga oo dib u xir qalabka Bluetooth -ka.

3] Ku xidh ^(Connect)Shabakadda Aagga Gaarka ah ee^{(Bluetooth Personal Area Network)} Bluetooth

Xalka kale ee lagu hagaajinayo dhibaatada maqalka wicitaanka ee talefankaygu^{(My Phone)} waa ku biirista Shabakadda Aagga Bluetooth^{(Bluetooth Area Network)} . Marka hore^(First) , dhagsii astaanta Bluetooth ee ku taal barkaaga shaqada. Haddii aadan heli karin astaantan, dhagsii fallaadha kor u jeedda si aad u muujiso calaamadaha kale ee shaqada oo aad halkaas uga hesho.

Laga soo bilaabo menu-ka Bluetooth , ka dooro Ku biir Shabakadda Aagga Shakhsi ahaaneed^{(Join a Personal Area Network)} ikhtiyaarka. Marka xigta, midig-guji taleefankaaga casriga ah, u gudub Connect adiga oo isticmaalaya^{(Connect using)} , oo dooro barta gelitaanka^{(Access Point)} . Tani waa inay si joogto ah u hagaajisaa dhibaatada maqalka wicitaanka.

4] Deji qalab maqal oo caadi ah

Abka talefankaagu^{(Your Phone)} waxa laga yaabaa in aanu daabicin codka wicitaanka sababtoo ah waxa uu raadinayaa in uu ku xidho qalabkaaga maqalka ah ee isgaadhsiinta. Haddi ay arintu sidan tahay, waxa aad hagaajin kartaa adiga oo dooranaya madaxa dhegaha ee Bluetooth -ka oo ah aaladda maqalka ah ee caadiga ah, adoo raacaya tillaabooyinka soo socda.

Guji badhanka ^(Click)Start menu oo raadi Control Panel . Ka soo saar Control Panel natiijooyinka raadinta. Dooro Hardware iyo Sound^{(Hardware and Sound )} in Control Panel oo guji Sound ka mid ah guddiga gacanta midig.

Taasi waxay furaysaa daaqad cusub. U gudub tabka dib -^(Navigate) u-celinta oo ku dhufo midigta dhegahaaga ^(Playback)Bluetooth- ka . Ka dooro Set as Default Aaladda Isgaadhsiinta^{(Set as Default Communication Device )} ee liiska macnaha guud. Marka xigta^(Next) , u gudub tab duubista , dooro ^{(Recording )}sameecadda Bluetooth-^(Bluetooth) kaaga , oo u dhig sida aaladda duubista caadiga ah.

Dib ugu xidh qalabkaaga Bluetooth -ka adoo raacaya tillaabooyinka xalka labaad ee sare oo xaqiiji in habkani xaliyay arrinta abka^(Your) taleefankaaga.

5] Dib u rakib^(Reinstall) ama cusboonaysii darawalka codka kombiyuutarkaaga

App - ka Taleefankaagu^{(Your Phone)} waxa laga yaabaa in aanu heli karin codka wicitaanka taleefanka sababo la xidhiidha wadaha dhawaaqa. Dareewalka dhawaaqa waxa laga yaabaa inuu musuqmaasuqo, duugoobay, ama buggy, oo dib u rakibiddiisa waxay samayn doontaa khiyaamada. Kahor intaanad dajinta dareewalka dhawaaqa, kala soo bax daabacaadda ugu dambeysay ee darawalka codka websaydhka OEM .

Ka dib markii la soo dejiyo darawalka, Windows key + R si aad u furto Run sanduuqa wada hadalka. Ku qor devmgmt.msc gudaha Run oo ku dhufo furaha ENTER si aad u furto Maareeyaha Qalabka^{(Device Manager)} . Kordhi Codka, Fiidiyowga, iyo Koontaroolayaasha Ciyaarta^{(Sound, Video, and Game Controllers)} ee liiska Maareeyaha Aaladda^{(Device Manager)} oo ku dhufo midig qalabkaaga codka.

Marka xigta, dhagsii ikhtiyaarka Aaladda Uninstall^{(Uninstall Device)} ka menu macnaha guud. Hubi inaad calaamadiso sanduuqa hubinta ee Delete software darawalka qalabkan^{(Delete the driver software for this device)} ka hor inta aanad garaacin badhanka Uninstall . U ogolow Windows inay gebi ahaanba ka saarto darawalka ka dibna dib u kiciso mashiinkaaga.

Markaad bilawdo, laba-guji darawalka codka ee aad hore u soo dejisay oo ku dheji. Marka la dhammeeyo rakibidda darawalka, dib u bilow kombuyutarkaaga mar kale.

6] Daar^(Enable) oo ka saar qalabkaaga Bluetooth ee abka Taleefankaaga^{(Your Phone)}

Haddii dhammaan xalalka sare ay hagaajin waayaan arrinta maqalka ee wicitaanka taleefanka ee ku jirta abka Taleefankaaga , arrintu waxay noqon kartaa in madaxa dhegaha ^{(Your Phone)}Bluetooth- ka la damiyay ama, ka sii daran, naafo. Mahadsanid, waad awoodsiin kartaa qalabkan oo si fudud ayaad codka uga dhigi kartaa

Mar labaad, fur Windows Settings adoo isticmaalaya furaha Windows + I isku darka. Marka xigta^(Next) , aad System oo dooro Sound . Hoosta Xulashooyinka Codka Sare^{(Advanced Sound options)} ee dhinaca midigta, dhagsii mugga App iyo Dookhyada Aaladda ^{(App volume and Device Preferences )} .

Marka xigta, u dhig qalabka dhegaha ee Bluetooth- ka sida qalabka wax soo saarka iyo gelinta. Ugu dambeyntii, waxaad sidoo kale dooneysaa inaad dejiso mugga App ee taleefankaaga^{(App Volume for Your Phone)} ugu badnaan^(maximum) .

Akhri wax la xidhiidha^{(Related read)} : Lama heli karo ama ma samayn karo wicitaano addoo isticmaalaya abka talefankaaga Windows 10^{(Cannot receive or make calls using Your Phone app in Windows 10)} .

PC is connected to Bluetooth but no call audio in Your Phone app

Your Phone application makes it easy for you to send/receive texts and phone calls from your phone via your Windows computer. A common problem users experience when using this application is when they get an incoming call, the Your Phone app returns the following error:

Can’t receive call audio on this device. Accept on phone instead.

This error message gives no clue on what’s causing the problem. However, we know that it’s either a result of a driver issue or a faulty Bluetooth connection from experience.

PC is connected to Bluetooth but no call audio in Your Phone app

We will attempt the following solutions to fix Your Phone app and get rid of the above error message:

Restart all the Your Phone application processes.
Reconnect your computer to the Bluetooth devices.
Connect to a Bluetooth Personal Area Network.
Set a default audio device.
Reinstall or update your computer’s sound driver.
Enable and unmute your Bluetooth device for the Your Phone app.

Kindly continue reading this guide for the full steps and details for executing the above solutions.

1] Restart all the Your Phone application processes

As usual, we’ll troubleshoot the application from the most straightforward solution. In this case, let’s start by restarting all the processes related to the Your Phone Application. We’ll do this via the Task Manager.

Press the CTRL + SHIFT + ESC key combination to open the Task Manager. Next, find Your Phone under the Processes tab and right-click on it. Select End task from the context menu to close this process.

Doing this ends all the processes running under it, such as Runtime Broker, Your phone, and YourPhoneServer.exe.

Allow the processes to close completely, and then relaunch the My Phone App. If a minor bug or error caused the issue, restarting the process will fix it, and you should begin to hear phone call audio. However, if this solution fails, continue to the next one.

2] Reconnect your computer to the Bluetooth devices

Similar to the first method, we’ll attempt to fix the My Phone app by disconnecting from your Bluetooth headset and reconnecting to it.

Begin by disconnecting your headset, smartphone, and computer from each other. After that, reboot all of these devices and reconnect them back via Bluetooth. Some users got their call audio issue fixed after reconnecting the devices.

If it doesn’t work for you, disconnect the devices again, but this time, unpair or delete your computer from your phone’s Bluetooth device list. After this, press the Windows key + I combination to launch Windows Settings.

Navigate to Devices in Windows Settings and remove all of the Bluetooth devices you’ve paired with in the past. Finally, restart your machine and reconnect the Bluetooth devices.

3] Connect to a Bluetooth Personal Area Network

Another solution to fix the call audio problem of My Phone app is to join a Bluetooth Area Network. First, click on the Bluetooth icon on your taskbar. If you can’t find this icon, click on the upward-facing arrow to reveal other taskbar icons and find it there.

From the Bluetooth menu, select the Join a Personal Area Network option. Next, right-click on your smartphone, go to Connect using, and choose Access Point. This should fix the call audio problem permanently.

4] Set a default audio device

The Your Phone app may not play your call audio because it’s looking to connect through your default audio device for communication. If this is the issue, you can fix it by selecting your Bluetooth headset as your default audio device, following the steps that follow.

Click on the Start menu button and search for Control Panel. Launch Control Panel from the search results. Select Hardware and Sound in Control Panel and click on Sound from the right-hand panel.

That opens a new window. Navigate to the Playback tab and right-click on your Bluetooth headset. Choose the Set as Default Communication Device option from the context menu. Next, go to the Recording tab, select your Bluetooth headset, and set it as the default recording device.

Reconnect your Bluetooth devices following the steps in the second solution above and confirm that this process has resolved the Your phone app issue.

5] Reinstall or update your computer’s sound driver

The Your Phone app may not be able to receive phone call audio due to sound driver issues. The sound driver may be corrupt, outdated, or buggy, and reinstalling it will do the trick. Before uninstalling the sound driver, download the latest edition of your sound driver from the OEM website.

After downloading the driver, press the Windows key + R to open the Run dialog box. Type in devmgmt.msc in Run and hit the ENTER key to open Device Manager. Expand Sound, Video, and Game Controllers on the Device Manager list and right-click on your sound device.

Next, click on the Uninstall Device option from the context menu. Ensure to mark the checkbox for Delete the driver software for this device before hitting the Uninstall button. Allow Windows to uninstall the driver completely and then reboot your machine.

On startup, double-click on the sound driver you downloaded earlier and install it. On completion of the driver installation, reboot your computer again.

6] Enable and unmute your Bluetooth device for the Your Phone app

If all the above solutions don’t fix the phone call audio issue in Your Phone app, the issue could be that your Bluetooth headset is muted or, worse, disabled. Thankfully, you can enable this device and unmute it easily.

Once again, open Windows Settings using the Windows key + I combination. Next, go to System and select Sound. Under Advanced Sound options on the right-hand panel, click on the App volume and Device Preferences option.

Next, set your Bluetooth headset as the output and input device. Finally, you also want to set the App Volume for Your Phone to the maximum.

Heidi Butler

About the author

Waxaan ahay khabiir kombuyuutar waxaanan dadka ku caawinayey pc ilaa 2009. Xirfadahayga waxaa ka mid ah iphone, software, qalabyada, iyo in ka badan. Waxaan sidoo kale macalinimo ka shaqaynayay afartii sano ee la soo dhaafay. Waqtigaas, waxaan bartay sida dadka looga caawiyo inay bartaan barnaamijyo cusub iyo sida loo isticmaalo qalabkooda hab xirfadeed. Waxaan ka helaa talooyin ku saabsan sidii aan u horumarin lahaa xirfadeyda si qof walba uu ugu guuleysto shaqada ama dugsiga.

Kumbuyuutarku wuxuu ku xidhan yahay Bluetooth-ka laakiin ma jiro wax wicis ah oo ku jira abka taleefankaaga

Kumbuyuutarku wuxuu ku xidhan yahay Bluetooth- ka laakiin ma jiro wax wicis ah oo ku jira abka taleefankaaga^{(Your Phone)}

1] Dib u bilow^(Restart) dhammaan habraacyada codsiga taleefankaaga^{(Your Phone)}

2] Dib^(Reconnect) ugu xidhka kombiyuutarkaaga aaladaha Bluetooth -ka^(Bluetooth)