Arrimaha Gmail -ka oo aan shaqaynayn waxay u ciyaari karaan qaabab badan. Mararka qaarkood, abka Gmailku kuma soo diri doono iimaylo sanduuqaaga-gala^{(Gmail app won’t deliver emails to your inbox)} . Marar kale, sanduuqaaga Gmail -ka ayaa marar badan ku guuldareysta inuu ku shubo biraawsarkaaga. Dhibaatooyinka ogeysiiska iimaylka sidoo kale aad bay ugu badan yihiin ^(Email)Gmail -ka .

Maqaalkani waxa uu daboolayaa hagaajinta cilad-raadinta dhowr arrimood oo Gmail ah oo ku saabsan aaladaha mobilada ( Android iyo iOS) iyo kumbuyuutarrada desktop-ka.

1. Xidhiidhka Internetkaagu ma ^(Internet)shaqaynayaa^(Working) ?

Qalabkaagu ma lumin doono abka Gmail - ka ama sanduuqa-galka haddi ay dhibaato ka jirto xidhiidhkaaga internatka. Haddii aad Gmail ka galayso biraawsarkaaga, fur mareegaha kale tab cusub oo hubi inay si sax ah u shubanayaan.

Isla sidaas oo kale ku samee casrigaaga ama tablet-kaaga. Haddii kale, ku fur abka kale ee internetka ku tiirsan qalabkaaga oo hubi haddii ay u shaqeeyaan dhibaato la'aan. Haddii dhibaatadu ay tahay mid joogto ah dhammaan abka ama boggaga internetka, xidhiidhkaaga internetku waxa ay u badan tahay in uu dembiilaha yahay.

Haddii aad isticmaalayso xogta mobaylka ama gacanta, hubi inaad haysato qorshe xogeed firfircoon. Gelida teleefankaaga iyo ka saarida qaabka diyaarada waxa kale oo ay kaa caawin kartaa dib u soo kicinta xidhiidhkaaga internet-ka.

Si loo ciladeeyo isku xirka Wi-Fi-ga^{(troubleshoot a Wi-Fi connection)} , u dhaqaaq qalabkaaga u dhow router, cusboonaysii aaladaha router-ka, ama dib u bilow router-ka haddii aadan weli geli karin internetka. Sidoo kale^(Likewise) , kormeer dashboardka maamulka shabakada oo xaqiiji in aanu qalabkaagu ku jirin liiska madow.

Tixraac casharradayada ku saabsan hagaajinta isku xirka xogta moobaylka gaabiska ah^{(fixing slow mobile data connections)} iyo helida internet xawaare sare leh oo Wi-Fi^{(getting high-speed internet over Wi-Fi)} ah si aad u hesho xalal badan oo cilad.

2. Hubi heerka adeegga Gmail

Haddii xidhiidhkaaga intarneetka aanu ahayn mushkiladda Gmail shaqayn la'aanta, hubi in server-yada Gmail -ka aanay la kulmin wakhti ku meel gaar ah ama maqnaansho. Madaxa Google Workspace Status Dashboard oo xaqiiji in Gmail la heli karo. 

Calaamadda cagaarka ah ee ku^{(green checkmark)} xigta Gmail waxay la macno tahay in adeegga iimaylka la heli karo oo uu si habsami leh u shaqeeyo. Dhawaaqa jaalaha ah^{(yellow exclamation)} ama summada "X" gaduudan^{(red “X” icon)} waxay tusinaysaa in Gmail - ka uu hoos u dhacay sababo la xidhiidha khalkhalgelinta adeegga ama adeegga oo go'ay, siday u kala horreeyaan.

Waxa kale oo aad ka hubin kartaa carqaladaynta adeegga ee goobaha la socodka mareegaha sida DownDetector . Madaxa bogga heerka Gmail ee DownDetector^{(Gmail’s status page on DownDetector)} oo hubi haddii wax dhibaato Gmail ah la soo sheegay.

3. Isticmaal Browser Taageersan

Gmail waxa laga yaabaa in aanu si sax ah ugu shaqayn daalacashada webka ee aan loo hagaajin adeega iimaylka. Si loo helo waayo-aragnimada isticmaale ee ugu wanagsan, Google waxay ku talinaysaa gelitaanka Gmail -ka noocyadii ugu dambeeyay ee Google Chrome , Mozilla Firefox , Safari , ama Microsoft Edge .

Intaa waxaa dheer, waa inaad haysataa cookies iyo Javascript oo karti u^{(cookies and Javascript enabled)} leh browser kasta oo aad isticmaalayso. Haddii kale^(Otherwise) , Gmail ma soo shubi karto, waxaana laga yaabaa inaadan isticmaalin qaar ka mid ah sifooyinka Gmail^{(some Gmail features)} . daalacashada lagu taliyay ee aan kor ku soo sheegnay waxay leeyihiin cookies iyo Javascript labadaba si toos ah. Markaa mooyaane haddii aanad hore u curyaamin cookies-ka ama Javascript , maaha inaad gacanta shido.

Haddii Gmail -ka aanu wali ka shaqayn browserkaga, xidh oo dib u fur browserka oo isku day marlabaad. Waa inaad sidoo kale hubisaa in browserku uu cusub yahay.

4. Isku day Gmail qaab qarsoodi ah

Kordhinta biraawsarka buggy^(Buggy) ama wax-ku-darku waxay faragelin karaan qaar ka mid ah hawlaha Gmail waxayna ka hortagayaan adeegga iimaylka inuu si sax ah u shaqeeyo. Gelitaanka Gmail ee qaabka qarsoodiga ah waxay kaa caawin kartaa in la ogaado haddii dhibaatadu ka timid kordhinta waxyeelada leh ama codsiyada.

Qaabka qarsoodiga ah (ama baarista gaarka ah^{(Private Browsing)} ) waxay joojisaa dhammaan kordhinta browserka, taasoo ka hortagaysa kordhin kasta oo xun inay saameyso waxqabadka Gmail . Haddii Gmail iyo mareegaha kale ay si sax ah ugu shaqeeyaan qaabka qarsoodiga ah, dami kordhinta biraawsarkaaga hal mar si loo ogaado fiditaanka dhibaatada leh ama wax ku darida.

Waxaan kugula talineynaa inaad akhrido tilmaan-bixiyahan ku saabsan rakibidda kaliya ee badqabka browserka^{(installing only safe browser extensions)} si aad wax badan uga barato kordhinta browserka hoose, dhexe, iyo khatarta sare leh.

5. Hagaajin Wakhtiga iyo Taariikhda

Qalabkaagu waxa laga yaabaa in uu awoodi waayo in uu xidhiidh la sameeyo serferada Gmail-ka haddii taarikhda ama wakhtiga ay khaldan tahay. Madaxa goobta qalabkaaga menu-ka oo hubi in taariikhda iyo wakhtiga dejimaha loo dejiyay inay si toos ah u cusboonaysiiyaan.

Gudaha Android, aad Settings > System > Taariikhda & wakhtiga^{(Date & time)} oo ku beddel labada isticmaal wakhtiga shabakadu bixiso^{(Use network-provided time)} oo isticmaal aagga wakhtiga shabakadu bixiso^{(Use network-provided time zone)} .

Si aad u cusboonaysiiso wakhtiga iyo wakhtiga iPhone iyo iPad kaaga, aad Settings > General > Taariikhda & Waqtiga^{(Date & Time)} oo dami Si Toos ah^{(Set Automatically)} .

6. Ka yeel IMAP gudaha Gmailka

IMAP (Internet Message Access Protocol) waa barnaamij iimaylo ah kaas oo kuu ogolaanaya inaad ka gasho sanduuqaaga Gmail ee macaamiisha kale ee emailka ah. Haddii aadan ka helin fariimaha Gmail -ka ee ^(Gmail)Apple Mail , Yahoo Mail , Outlook , ama apps kale ee isticmaala IMAP si ay u galaan Gmail , hubi in IMAP ay karti u leedahay goobaha akoonkaaga Gmail .

1. Ku fur sanduuqa-galka Gmail -ka ee biraawsarkaaga, dooro summada gear-ka^{(gear icon)} , oo dooro Eeg dhammaan goobaha^{(See all settings)} .

1. Tag tabka Forwarding and POP/IMAP , u gudub qaybta "IMAP access", oo dooro IMAP karti leh^{(Enabled IMAP)} .

1. Dooro badhanka Badbaadinta Isbeddellada^{(Save Changes)} ee ku yaal xagga hoose ee bogga.

7. Hubi Settings Notification Gmail^{(Gmail Notification Settings)}

Haddii Gmail-ku aanu ku soo gudbin doonin ogaysiisyada^{(Gmail won’t deliver notifications)} iimaylada cusub ee qalabkaaga, hubi dejinta akoonkaaga oo dooro nooca iimaylada aad rabto in lagugu ogeysiiyo. Sidoo kale^(Likewise) , hubi in ogeysiiska Gmail uu karti u leeyahay heerka nidaamka.

Beddel Dejinta Ogeysiinta Gmail ee Android^{(Change Gmail Notification Settings in Android)}

Fur Gmail abka qalabkaaga oo raac tillaabooyinka si aad u hubiso oo aad u bedesho dejimaha ogeysiiska iimaylka.

1. Taabo astaanta hamburgerka^{(hamburger menu icon)} ee ku taal geeska bidix ee sare oo dooro Settings .
2. Dooro koontada aad rabto inaad beddesho dejimaha ogeysiinta.

1. Ka dooro Ogeysiinta^{(Notifications)} qaybta "Ogaysiisyada" oo tabo Dhammaan^(All) .

1. Ku soo celi qaybta "Ogaysiisyada", taabo Maamul ogeysiisyada^{(Manage notifications)} , dami Show ogeysiisyada^{(Show notifications)} , oo dooro gaarsiinta^(Alerting) ogeysiinta.

Beddel Dejinta Ogeysiinta Gmail ee IOS^{(Change Gmail Notification Settings in iOS)}

Marka hore, waxaad u baahan tahay inaad hubiso in ogeysiiska Gmail lagu oggol yahay menu Settings ee iPhone . Ka dib^(Afterward) , fur Gmail app oo habee dookhyada ogeysiiska sanduuqaaga.

1. Tag Settings , dooro Gmail , dooro Ogeysiisyada^{(Notifications)} , oo dami Ogeysiiska Oggolow^{(Allow Notifications)} .

Hubi inaad sidoo kale daaran Codadka^(Sounds) , Calaamadaha^(Badges) , Shaashadda Quful^{(Lock Screen)} , Xarunta Ogeysiinta^{(Notification Center)} , iyo Boorarka^(Banners) qaybta "Alerts".

1. Fur Gmail, ku dhufo astaanta hamburgerka^{(hamburger menu icon)} ee ku taal geeska bidix ee sare, oo dooro Settings .
2. Dooro koontada iimaylka oo dejintiisa ogeysiinta aad rabto inaad bedesho.

1. U gudub qaybta "Ogaysiisyada" oo dooro nooca iimaylka aad rabto in lagu ogeysiiyo.

Dhammaan ikhtiyaarka cusub ee boostada^{(All new mail)} ayaa kuu soo diri doona ogeysiisyada dhammaan iimaylada cusub ee ku jira sanduuqaaga, halka " Aasaasiga^(Primary) kaliya" ay kaliya ku ogeysiin doonto iimaylada cusub qaybta koowaad^(Primary) ee sanduuqaaga. Dooro mudnaanta sare kaliya^{(High priority only)} haddii aad rabto ogeysiisyada iimaylada uu Gmail u aqoonsaday inay yihiin mudnaanta sare.

Beddel Goobaha Ogeysiinta Gmail ee Shabakadda^{(Change Gmail Notification Settings on Web)}

Ku fur sanduuqa-galka Gmail -ka ee browser-ka shabakada oo raac tillaabooyinka hoose.

1. Dooro summada gear-ka ee^{(gear icon)} ku xigta baararka raadinta, oo dooro Eeg dhammaan goobaha^{(See all settings)} .

1. Tabka Guud^(General) , u rog qaybta "Ogaysiisyada Desktop-ka", oo dooro Riix halkan si aad awood ugu siiso ogeysiisyada desktop-ka Gmail^{(Click here to enable desktop notifications for Gmail)} .

1. Dooro Oggolow^(Allow) "Show ogeysiisyada" isla markiiba ka soo baxa ciwaanka hoostiisa.

1. Marka xigta, dooro ogaysiisyada cusub ee boostada^{(New mail notifications on)} ama ogeysiisyada muhiimka ah ee boostada^{(Important mail notifications on)} ka dibna dooro digniinta ogeysiiska ee doorbidaya gudaha dhawaaqa ogeysiiska boostada^{(Mail notification sounds)} ee hoos u dhaca.

8. Xoog ku xidh oo dib u fur Gmail

Xoog^(Force) ku xidhidhiyaha Gmail -ka ee aalada moobilka waxa ay xalin kartaa ciladaadka nidaamka ku meel gaadhka ah ee keenaya in abka uu qaboojiyo, burburo, ama jawaabi waayo.

Xoog ku xidhid Gmail-ka iPhone ama iPadka^{(Force Close Gmail on iPhone or iPad)}

Talaabooyinka lagu qasbayo xidhitaanka abka waxay ku xidhan yihiin nooca iPhone ama iPadkaga.

1. Fur IOS ama iPadOS App Switcher —^{(App Switcher—swipe)} kor uga xaaq xagga hoose ilaa dhexda shaashadda qalabkaaga.

Haddii iPhone ama iPadkaagu ay leeyihiin badhanka Guriga^(Home) , laba jeer dhagsi badhanka si aad u furto App Switcher .

1. Hel Gmail^{(Locate Gmail)} oo kor u mari abka horu-dhaca Taasi waxay ku qasbi doontaa xidhidhka Gmail^(Gmail) iPhone kaaga ama iPadkaaga.

1. Madaxa qalabkaaga Shaashadda Guriga^{(Home Screen)} ama Maktabadda App^{(App Library)} , dib u fur Gmail^(Gmail) oo hubi in uu hadda u shaqeeyo sidii la filayey.

Xoog ku xidhid Gmail-ka Android^{(Force Close Gmail in Android)}

Raac tillaabooyinka hoose si aad Gmail -ka ugu xidho aalad Android ah.

1. Tag Shaashadda Guriga^{(Home Screen)} ee qalabkaaga ama furaha abka, taabo oo hay summada abka Gmail - ka, oo dooro astaanta macluumaadka^{(info )} .

Haddii kale, fur app Settings , aad App & ogeysiisyada^{(App & notifications)} > Eeg All Apps^{(See All Apps)} (ama macluumaadka App^{(App info)} ), oo door Gmail .

1. Taabo Force Stop , dooro OK isla markiiba xaqiijinta oo taabo Fur^(Open) si aad dib ugu bilowdo Gmail.

Haddii dhibaatadu sii socoto, nadiifi faylka kaydka abka iyo xogta kaydinta oo isku day markale. U bood^(Jump) qaybta xigta si aad u hesho tilmaamo faahfaahsan.

9. Nadiifi Cache Gmail & Xogta App-ka

Ururinta faylalka khasnad^{(corrupt cache files)} darrada ah iyo xogta abka waxay sababi kartaa abka Gmail inuu shil galo^{(Gmail app to crash)} oo uu muujiyo qaabab kale oo cillad ah.

Xoog^(Force) ku xidh Gmail oo raac tillaabooyinka hoose si aad u nadiifiso kaydadka abka iyo xogta kaydinta

1. Tag Settings > Apps & ogaysiisyada^{(Apps & notifications)} > Eeg All Apps^{(See All Apps)} (ama macluumaadka App^{(App info)} )> Gmail oo dooro Kaydinta & kaydinta^{(Storage & cache)} .
2. Taabo xulashada Clear Cache .

Fur Gmail oo hubi inuu hadda si sax ah u shaqeeyo. Haddii kale^(Otherwise) , ka tirtir xogta Gmail ee qalabkaaga haddii nadiifinta kaydka kaydka aysan xallin dhibaatada.

1. Taabo Nadiifi Kaydinta^{(Clear Storage)} (ama Nadiifi Xogta^{(Clear Data)} ) oo dooro OK isla markiiba xaqiijinta.

Ogsoonow inaad dib u samayn doonto dhammaan waxka beddelka lagu sameeyay Gmail (tusaale, dejimaha ogeysiiska, mawduuca, ficilka jiid, iwm.) ka dib markaad nadiifiso xogta abka.

10. Cusbooneysii Gmail

Cayayaanka software-^(Software) ka ama qalab la'aanta ayaa ah sababaha xusid mudan ee guuldarada. Waxaa laga yaabaa inaad la kulanto arrimo isticmaalaya Gmail haddii nooca abka ee lagu rakibay qalabkaagu uu duugoobay ama aanu ku habboonayn qalabkaaga.

Tag dukaanka app-ka ee qalabkaaga ( Google Play Store ama Apple App Store ) oo u cusboonaysii Gmail noocii^(Gmail) ugu dambeeyay. Haddii dhibaatadu sii socoto, ka saar oo dib uga soo deji Gmail -ka qalabkaaga. Taasi waxay sidoo kale kaa caawin kartaa xallinta arrimaha waxqabadka yar yar.

11. Dib u bilow Qalabkaaga

Ma ku haysaa qalabkii ugu dambeeyay Gmail ? Gmail^{(Does Gmail)} wali ma ku guul daraystay inuu si sax ah u shaqeeyo kadib cusboonaysiinta abka? Dib-u-kicinta qalabkaaga waxay hagaajin kartaa dhibaatada. Dami^(Shut) qalabkaaga, dib u shid, oo isku day mar kale isticmaalka Gmail .

La xidhiidh Taageerada Google

Haddii midna hagaajinta cilad-raadinta aysan xallin dhibaatada, booqo Xarunta Caawinta Gmail^{(Gmail Help Center)} si aad u hesho xalal badan oo suurtagal ah arrimaha Gmail .

What to Do If Gmail Is Not Working? 11 Quick Fixes

Issues with Gmail not working can play out in many forms. Sometimes, the Gmail app won’t deliver emails to your inbox. Other times, your Gmail inbox repeatedly fails to load in your web browser. Email notification problems are also quite common with Gmail.

This article covers troubleshooting fixes for several Gmail issues on mobile devices (Android and iOS) and desktop computers.

1. Is Your Internet Connection Working?

Your device won’t lose the Gmail app or inbox if there’s a problem with your internet connection. If you’re accessing Gmail in a web browser, open other websites in a new tab and ensure they load correctly.

Do the same on your smartphone or tablet. Alternatively, open other internet-dependent apps on your device and check if they work without issues. If the problem is persistent across all apps or web pages, your internet connection likely is the culprit.

If you’re using mobile or cellular data, make sure you have an active data plan. Putting your phone in and out of airplane mode could also help refresh your internet connection.

To troubleshoot a Wi-Fi connection, move your device closer to the router, update the router’s firmware, or reboot the router if you still can’t access the internet. Likewise, inspect the network’s admin dashboard and confirm that your device isn’t blacklisted.

Refer to our tutorials on fixing slow mobile data connections and getting high-speed internet over Wi-Fi for more troubleshooting solutions.

2. Check Gmail Service Status

If your internet connection isn’t the problem with Gmail not working, check that the Gmail servers aren’t experiencing a temporary downtime or outage. Head to the Google Workspace Status Dashboard and confirm that Gmail is available. 

A green checkmark next to Gmail means the email service is available and working smoothly. A yellow exclamation or red “X” icon indicates that Gmail is down due to service disruption or service outage, respectively.

You can also check for service disruption on website monitoring platforms like DownDetector. Head to Gmail’s status page on DownDetector and check if any Gmail problems are reported.

3. Use a Supported Browser

Gmail may not work correctly on web browsers that aren’t optimized for the email service. For optimum user experience, Google recommends accessing Gmail on the latest versions of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Additionally, you must have cookies and Javascript enabled on whatever browser you’re using. Otherwise, Gmail may not load, and you may be unable to use some Gmail features. The recommended browsers mentioned above have both cookies and Javascript enabled by default. So, unless you previously disabled cookies or Javascript, you don’t have to turn them on manually.

If Gmail still isn’t working in your browser, close and reopen the browser and try again. You should also ensure the browser is up-to-date.

4. Try Gmail in Incognito Mode

Buggy browser extensions or add-ons can interfere with some Gmail functionalities and prevent the email service from working correctly. Accessing Gmail in incognito mode can help diagnose if the problem is caused by harmful extensions or applications.

Incognito Mode (or Private Browsing) disables all browser extensions, preventing any bad extension from affecting Gmail performance. If Gmail and other websites work correctly in incognito mode, disable your browser extensions one at a time to detect the problematic extension or add-on.

We recommend reading this guide on installing only safe browser extensions to learn more about low, medium, and high-risk browser extensions.

5. Adjust Date and Time Settings

Your device might be unable to establish a connection with Gmail’s servers if its date or time is incorrect. Head to your device’s settings menu and ensure the date and time settings are set to update automatically.

In Android, go to Settings > System > Date & time and toggle on both Use network-provided time and Use network-provided time zone.

To update your iPhone and iPad’s date & time, go to Settings > General > Date & Time and toggle on Set Automatically.

6. Enable IMAP in Gmail

IMAP (Internet Message Access Protocol) is an email program that lets you access your Gmail inbox from other email clients/apps. If you aren’t getting Gmail messages in the Apple Mail, Yahoo Mail, Outlook, or other apps that use IMAP to access Gmail, check that IMAP is enabled in your Gmail account settings.

1. Open your Gmail inbox in a web browser, select the gear icon, and select See all settings.

1. Go to the Forwarding and POP/IMAP tab, scroll to the “IMAP access” section, and choose Enabled IMAP.

1. Select the Save Changes button at the bottom of the page.

7. Check Gmail Notification Settings

If Gmail won’t deliver notifications for new emails on your device, check your account settings and select the type of emails you want to be notified about. Likewise, make sure Gmail notification is enabled at the system level.

Change Gmail Notification Settings in Android

Open the Gmail app on your device and follow the steps to check and change email notification settings.

1. Tap the hamburger menu icon in the top-left corner and select Settings.
2. Select the account whose notification settings you want to change.

1. Select Notifications in the “Notifications” section and tap All.

1. Return to the “Notifications” section, tap Manage notifications, toggle on Show notifications, and select the Alerting notification delivery.

Change Gmail Notification Settings in iOS

First, you need to ensure Gmail notification is allowed in your iPhone’s Settings menu. Afterward, open the Gmail app and configure your inbox notification preferences.

1. Go to Settings, select Gmail, select Notifications, and toggle on Allow Notifications.

Make sure you also toggle on Sounds, Badges, Lock Screen, Notification Center, and Banners in the “Alerts” section.

1. Open Gmail, tap the hamburger menu icon in the top-left corner, and select Settings.
2. Select the email account whose notification settings you want to change.

1. Scroll to the “Notifications” section and select the type of emails you want to be notified about.

The All new mail option will send notifications for all new emails in your inbox, while “Primary only” will only notify you about new emails in the Primary section of your inbox. Select High priority only if you want notifications for emails that Gmail identifies as high priority.

Change Gmail Notification Settings on Web

Open your Gmail inbox on a web browser and follow the steps below.

1. Select the gear icon next to the search bar, and select See all settings.

1. In the General tab, scroll to the “Desktop notifications” section, and select Click here to enable desktop notifications for Gmail.

1. Select Allow on the “Show notifications” prompt that pops up below the address bar.

1. Next, choose either New mail notifications on or Important mail notifications on and then select a preferred notification alert in the Mail notification sounds drop-down menu.

8. Force Close and Reopen Gmail

Force closing Gmail on your mobile device can resolve temporary system glitches causing the app to freeze, crash, or go unresponsive.

Force Close Gmail on iPhone or iPad

The steps to force close an app depend on the model of your iPhone or iPad.

1. Open the iOS or iPadOS App Switcher—swipe up from the bottom to the middle of your device’s screen.

If your iPhone or iPad has a Home button, double-click the button to open the App Switcher.

1. Locate Gmail and swipe up on the app preview. That’ll force-close Gmail on your iPhone or iPad.

1. Head to your device’s Home Screen or App Library, reopen Gmail and check if it now works as expected.

Force Close Gmail in Android

Follow the steps below to force-close Gmail on an Android device.

1. Go to your device’s Home Screen or app launcher, press and hold the Gmail app icon, and select the info icon.

Alternatively, open the Settings app, go to App & notifications > See All Apps (or App info), and select Gmail.

1. Tap Force Stop, select OK on the confirmation prompt and tap Open to relaunch Gmail.

If the problem persists, clear the app’s cache file and storage data and try again. Jump to the next section for detailed instructions.

9. Clear Gmail Cache & App Data

Accumulation of corrupt cache files and app data could cause the Gmail app to crash and exhibit other forms of malfunction.

Force close Gmail and follow the steps below to clear the app’s cache and storage data.

1. Go to Settings > Apps & notifications > See All Apps (or App info) > Gmail and select Storage & cache.
2. Tap the Clear Cache option.

Open Gmail and check if it now works correctly. Otherwise, delete Gmail’s data from your device if clearing its cache storage doesn’t resolve the problem.

1. Tap Clear Storage (or Clear Data) and select OK on the confirmation prompt.

Note that you’ll have to re-do all customizations made to Gmail (e.g., notification settings, theme, swipe actions, etc.) after clearing the app’s data.

10. Update Gmail

Software bugs or device incompatibility are noteworthy causes for failure. You might encounter issues using Gmail if the app version installed on your device is outdated or incompatible with your device.

Head to your device’s app store (Google Play Store or Apple App Store) and update Gmail to the latest version. If the problem continues, uninstall and reinstall Gmail from your device. That could also help resolve minor performance issues.

11. Restart Your Device

Do you have the latest Gmail version on your device? Does Gmail still fail to work correctly after updating the app? Rebooting your device could fix the problem. Shut down your device, turn it back on, and try using Gmail again.

Contact Google Support

If none of these troubleshooting fixes resolve the problem, visit the Gmail Help Center for more potential solutions to Gmail issues.

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