Remote Desktop waa software ku jira Windows kaas oo kuu ogolaanaya inaad ku xidhid kombuyuutar aan agtiisa ahayn. Markaad isku daydo inaad ku xidho kombuyuutar fog adoo isticmaalaya Desktop Remote^{(Remote Desktop)} , waxa laga yaabaa inaad hesho fariinta khaladka ah ee soo socota:

Miistarka fog kuma xidhi karo kombuyuutarka fog. Xidhiidhka waxaa diiday kumbiyuutarka fog.

• • Galitaanka fog ee seerfarka lama damin
  • Kumbiyuutarka fog waa dansan yahay
  • Kumbiyuutarka fog lagama heli karo shabakadda

Hubi^(Make) in kombayutarka fog uu shidmay kuna xidhan yahay shabakada, iyo in meel fog laga galo.

Waxaa jiri kara sababo badan, oo ay ku jiraan oggolaanshaha, shabakadda, siyaasadda kooxda, iyo in ka badan. Mid ka mid ah sababaha caadiga ah marka akoonkaaga uusan haysan ogolaansho ku filan. Mararka qaarkood kombiyuutarku ma awoodo inuu ka bilaabo isku xirka kombuyuutarka isha. Qoraalkan ayaa ku hagi doona sida aad u xallin karto dhibaatada.

Miistarka fog kuma xidhi karo kombuyuutarka fog

Raac talooyinkan midba midka kale, oo hubi haddii arrintu soo noqnoqonayso.

1. Hubi heerka nidaamka RDP ee kumbuyuutarka fog
2. Hubi^(Check) in Shayga Siyaasadda Kooxda^{(Group Policy Object)} ( GPO ) uu ka xannibayo RDP kombuyuutar maxalli ah
3. Hubi heerka adeegyada RDP
4. Hubi in codsi kale aanu isku dayin inuu isticmaalo isla deked la mid ah
5. Hubi^(Check) in dab-damiska uu xannibayo dekedda RDP iyo in kale^(RDP)
6. Hubi dekedda dhegeystaha RDP
7. Hubi heerka dhagaystaha RDP

Waxaad u baahan doontaa mudnaanta maamulka qaar ka mid ah kuwan.

1] Hubi^(Check) heerka nidaamka RDP kombuyuutar fog

Protocol-ka RDP^{(RDP Protocol)} waxa uu leeyahay diiwaan gelin kuu ogolaanaysa in aad awood u yeelato Protocol-ka RDP^{(RDP Protocol)} kaas oo muhiim u ah abka Desktop-^{(Remote Desktop)} ka fog si uu xidhiidh u sameeyo. Hubi inaad kaydiso diiwaanka^{(a backup of the registry)} ka hor inta aanad wax isbeddel ah samayn.

Ku qor Regedit^{(Type Regedit)} gudaha Run Quick ( Win +R ), oo taabo furaha Gelida^(Enter) . Kadibna u gudub jidka soo socda.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server.

Laba jeer dhagsii DWORD fDenyTSConnections oo u beddel qiimaha 0 si aad awood ugu yeelato RDP^{(enable RDP)} .

2] Hubi^(Check) in Shayga Siyaasadda Kooxda^{(Group Policy Object)} ( GPO ) uu ka xannibayo RDP kombuyuutar maxalli ah

Furi Tifaftiraha Siyaasadda Kooxda^{(Group Policy Editor)} oo u gudub jidka soo socda

Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections

Soo hel siyaasadda magaca leh- Oggolow isticmaaleyaasha inay meel fog ku xidhmaan iyagoo isticmaalaya Adeegyada Desktop Fog^{(Allow users to connect remotely by using Remote Desktop Services)} . Fadlan u dhig mid karti^(Enabled) leh .

Kumbiyuutarrada ay saameeyeen, fur daaqadda degdegga ah ee maamulaha ahaan, oo socodsii  gpupdate /force amarka.

la xidhiidha^(Related) :  Mishiinka fog-fog ma heli karo kumbiyuutarka^{(Remote Desktop can’t find the computer)} .

3] Hubi^(Check) heerka adeegyada RDP

Adeegyada la xidhiidha RDP waa inay ku shaqeeyaan macmiilka iyo kombayutarada fog labadaba. Adeegyada aasaasiga ahi waa-

• Adeegyada Desktop^{(Remote Desktop Services)} Fog ( TermService ) iyo
• Dib u habeeyaha Dekadda Isticmaalaha Mode Adeegyada Desktop Fog^{(Remote Desktop Services UserMode Port Redirector)} ( UmRdpService ).

Ku qor adeegyada ^(services)Run degdegga ah oo ay ku xigto furaha Gelida^(Enter) .

Guddiga adeegyada, hel labadan adeeg, oo hubi inay socdaan. U deji si ay dib ugu bilaabaan kombiyuutarka si toos ah.

4] Hubi^(Check) in codsi kale aanu isku dayin inuu isticmaalo isla deked la mid ah

RDP waxay isticmaashaa port no 3389, iyo haddii codsi kale uu isticmaalayo, ma awoodi doontid inaad ku xirto.

Ku socodsii amarkan soo socda PowerShell

cmd /c netstat -ano

Hel^(Locate) wax kasta oo leh tixraac 3389, ka dibna u fiirso PID ee habka.

Fur Maareeyaha Hawsha^{(Task Manager)} , oo midigta ku dhufo mid ka mid ah tiirarka si aad u doorato PID . Hel habka leh isla PID kaas oo aan ku helnay annagoo adeegsanayna amarka.

Haddii ay tahay wax aan ahayn Desktop Fog^{(Remote Desktop)} , markaa waxaad haysataa xulashooyinka soo socda:

• Beddel dekedda Desktop Fog
• Ka saar ama dami arjiga adiga oo isticmaalaya dekeddaas
• U beddel dekedda uu arjigu isticmaalo wax kale.

Hubi^(Make) inaad dib u bilowdo adeegyada RDP marka la sameeyo.

la xiriira^(Related) : Xiriirinta Desktop Fog ee aan shaqaynayn^{(Remote Desktop Connection not working)}  Windows 10.

5] Hubi^(Check) in dab-damiska uu xannibayo dekedda RDP

Sysinternals waxay ku siinaysaa PS Ping Tool si aad u hubiso inaad kombuyuutar ka gaadhi karto dekedda. Waxa kale oo loo isticmaalaa in lagu hubiyo liiska dekedaha furan ee kumbiyuutar kasta.

• Ka soo deji qalabka PSPING ee Sysinternals^{(from Sysinternals)} .
• Fur deg degga amarka
• Kadibna u gudub faylka aad ka soo dejisay faylka.
• Fulinta amarka soo socda

psping -accepteula <computer IP>:3389

Haddii natiijadu ay sheegto in kombuyuutarkii fogaa uu diiday isku xirka ama dhammaan isku dayadii lagu xiri lahaa ay guuldareysteen, markaa waxaad u baahan tahay inaad hubiso in dekeddu ay ku xayiran tahay kombiyuutarka.

Raac hagahayaga dhammaystiran si aad u hubiso xannibaadaha dekeddu ee Firewall^{(check port restrictions on the Firewall)} si aad meesha uga saarto wixii dab-damis ah.

6] Hubi dekedda dhegaystaha RDP

RDP waxay isticmaashaa lambarka 3389^(Port) , oo haddii xiriirku aanu dhisnayn, hubi inaad hubiso inay si sax ah ugu habaysan yihiin labadaba kumbuyuutarka. Halkan waxaan wax ka beddeleynaa diiwaanka, markaa iska hubi inaad qaadato kayd.

• Ku qor^(Type) regedit gudaha Run Quick, ka dibna taabo furaha Enter .
• U gudub jidka soo socda

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

• Hel PortNumber ( DWORD ), oo laba jeer guji oo hubi in qiimahiisu yahay 3389
• Dib u bilaw adeegyadii Desktop Fog
• Hubi inaad ku xidhi karto kombayutarka fog.

Hubi^(Make) inaad raacdo talaabooyin isku mid ah labada kombiyuutar.

Cilad^{(Troubleshoot)} -ka-hortag : Arrimaha xidhiidhka fog ee Desktop-ka ee Windows^{(Remote Desktop connection issues on Windows)} .

7] Ku cusboonaysii^(Update) diiwaan kale oo kombuyuutar ah

Haddii aad haysato kombuyuutar kale oo aad ku xidhi karto adigoo isticmaalaya xidhiidh fog, waxaad dooran kartaa inaad dhoofiso furayaasha diiwaanka RDP oo aad soo dejiso meel uusan shaqaynayn.

Raac tan uu ku shaqeynayo xiriirka fog:^{(Follow this on which the remote connection is working:)}

Fur tifaftiraha Diiwaanka^(Registry) , oo u gudub jidka soo socda:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

Midig ku dhufo furayaasha RDP-Tcp oo dooro inaad dhoofiso. Waxay qaadi doontaa dhammaan dejinta furaha gudaheeda.

Raac tan oo xiriirka fog uusan shaqeyneynin:^{(Follow this on which the remote connection is not working:)}

• Ka koobbi faylka la dhoofiyay habka kore, oo ku hay miiska.
• Marka xigta, fur tifaftiraha Diiwaanka , oo guji ^(Registry)File > Import
• Dooro faylka la dhoofiyay
• Waxaa lagu weydiin doonaa wax ku saabsan isku-dhafka ama dib u qorida, oggolow.

Markaad taas samaysay, hubi inaad awood u leedahay inaad ku xidho abka desktop-ka fog.

Waxaan rajeynayaa inaad awooday inaad xalliso desktop-ka Remote- ka kuma xirmi karo dhibaatada kombiyuutarka fog. Hubi^(Make) inaad had iyo jeer kaydiso kombiyuutarka iyo diiwaanka ka hor intaadan wax isbeddel ah samayn.

Remote desktop can’t connect to the remote computer on Windows 11/10

Remote Desktop is a software in Windows that allows you to connect to a computer that is not close by. When you try to connect to a remote computer by using Remote Desktop, you may receive the following error message:

Remote desktop can’t connect to the remote computer. The connection was rejected by the remote computer.

• • Remote access to the server is not enabled
  • The remote computer is turned off
  • The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.

There can be multiple reasons, including permission, network, group policy, and more. One of the common reasons when your account does not have enough permission. At times the computer is not able to initiate the connection from the source computer. This post will guide you on how you can fix the problem.

Remote desktop can’t connect to the remote computer

Follow these suggestions one after the other, and check if the issue reappears.

1. Check the status of the RDP protocol on a remote computer
2. Check whether a Group Policy Object (GPO) is blocking RDP on a local computer
3. Check the status of the RDP services
4. Check that another application isn’t trying to use the same port
5. Check whether a firewall is blocking the RDP port
6. Check the RDP listener port
7. Check the status of the RDP listener

You will need admin privilege for some of these.

1] Check the status of the RDP protocol on a remote computer

RDP Protocol has a registry entry that allows you to enable RDP Protocol which is important for the Remote Desktop app to make a connection. Do make sure to take a backup of the registry before making any change.

Type Regedit in the Run prompt (Win +R), and press the Enter key. Then navigate to the following path.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server.

Double click on the DWORD fDenyTSConnections and change the value to 0 to enable RDP.

2] Check whether a Group Policy Object (GPO) is blocking RDP on a local computer

Open Group Policy Editor and navigate to the following path

Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections

Find the policy with name— Allow users to connect remotely by using Remote Desktop Services. Please set it to Enabled.

On the affected computers, open a command prompt window as an administrator, and run the gpupdate /force command.

Related: Remote Desktop can’t find the computer.

3] Check the status of the RDP services

Services related to RDP should be running on both client and remote computers. The primary services are—

• Remote Desktop Services (TermService) and
• Remote Desktop Services UserMode Port Redirector (UmRdpService).

Type services in the Run prompt followed by the Enter key.

In the services panel, locate both of these services, and make sure they are running. Set them to restart along with the computer automatically.

4] Check that another application isn’t trying to use the same port

RDP uses port no 3389, and if any other application is using it, you will not be able to connect.

Run the following command on elevated PowerShell

cmd /c netstat -ano

Locate anything which has a reference of 3389, and then notice the PID of the process.

Open Task Manager, and right-click on any of the columns to select PID. Locate the process which has the same PID which we found using the command.

If its anything other than Remote Desktop, then you have the following options:

• Change the port of Remote Desktop.
• Uninstall or Disable the application using that port
• Change the port used by the application to something else.

Make sure to restart RDP services once done.

Related: Remote Desktop Connection not working in Windows 10.

5] Check whether a firewall is blocking the RDP port

Sysinternals offer a PS Ping Tool to check if you can reach a com[puter through a port. It is also used to check a list of open ports on any computer.

• Download the PSPING tool from Sysinternals.
• Open the command prompt
• Then navigate to the folder where you downloaded the file.
• Execute the following command

psping -accepteula <computer IP>:3389

If the result says that the remote computer has refused connection or all attempts to connect failed, then you need to check if the port has been blocked at the computer.

Follow our exhaustive guide to check port restrictions on the Firewall to remove any firewall.

6] Check the RDP listener port

RDP uses Port number 3389, and if the connection is not getting established, make sure to check they are configured correctly on both the computer. Here we will modify the registry, so make sure to take a backup.

• Type regedit in the Run prompt, and then press the Enter key.
• Navigate to the following path

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

• Locate PortNumber (DWORD), and double click and make sure the value is 3389
• Restart Remote Desktop services.
• Check if you can connect to the remote computer.

Make sure to follow the same steps on both computers.

Troubleshoot: Remote Desktop connection issues on Windows.

7] Update with another computer registry

If you have another computer to or from which you can connect using a remote connection, you can choose to export registry keys of the RDP and import where it is not working.

Follow this on which the remote connection is working:

Open Registry editor, and navigate to the following path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

Right-click on RDP-Tcp keys and choose to export. It will carry all the settings inside the key.

Follow this on which the remote connection is not working:

• Copy the exported file from the above method, and keep it on the desktop.
• Next, open the Registry editor, and click on File > Import
• Select the exported file
• You will be prompted about the merger or overwrite, approve it.

Having done that, check if you are able to connect through the remote desktop app.

I hope you were able to resolve the Remote desktop can’t connect to the remote computer problem. Make sure to always back up the computer and the registry before making any change.

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