Markaad dejiso nidaamkaaga Philips Hue ^{(Philips Hue system)}-^{(Philips Hue)} nalalka smart Philips Hue iyo buundada Philips Hue ee la xidhiidha - wax walba waa heer sare . ^{(Philips Hue)}Waxaad ku koontarooli kartaa nalalka iftiinka taleefankaaga gacanta iyo xitaa kumbuyuutarka desktop-kaaga. Waxaad ku raaxaysanaysaa dhammaan jawiga iyo iswada ee ay nalalka Philips Hue bixiyaan.^{(Philips Hue)}

Si kastaba ha ahaatee, waxa jira waqtiyo uu appku odhan karo nalalka Philips Hue lama gaadhi karo ^{(Philips Hue)}Maxaa sababa arrintan, maxaadse ka qaban kartaa? Maqaalkan, waxaad ku baran doontaa sababaha ugu badan ee dhibaatadan iyo sida aad u hagaajin karto oo aad u heli karto nalalkaaga Philips Hue ee ku xidhan gurigaaga guud ee caqliga leh mar labaad.^{(Philips Hue)}

1. Qalabkaaga moobilka^{(Mobile Device)} ma ku jiraa isla Shabakadda Wi-Fi^{(Same Wi-Fi Network)} ?

Arrinka ugu badan ee marka nalalka Philips Hue aanay gaadhi karin abka ^{(Philips Hue)}Philips Hue ayaa ah in qalabkaaga moobilku aanu la mid ahayn isla shabakadda Philips Hue .

Waxaad tan ku hubin kartaa qalabkaaga moobilka siyaabo dhowr ah. Waxa ugu horreeya ee la hubinayo waa inaad dhab ahaantii leedahay Wi-Fi qalabkaaga gacanta^{(Wi-Fi enabled on your mobile device)} . Android , waxaad si dhakhso ah u hubin kartaa tan adiga oo hoos u riixaya shaashadda guriga oo hubi in sumadda Wi-Fi ay karti u leedahay. On iPhone, kaliya ka hubi barta xaaladda ee xagga sare ee shaashadda si aad u hesho icon Wi-Fi.

Haddii la kartiyeeyo, laakiin nalalka Philips Hue weli lama heli karo, waa inaad qoto dheer qoto dheer. Android , fur qalabkaaga Settings menu, dooro Connections , oo fiiri magaca shabakada hoostiisa Wi-Fi ee^(Wi-Fi) u dhow xulashada. IPhone, ka dooro Settings > Wi-Fi shaashadda gurigaaga. Waa inaad aragto calaamad buluug ah oo ku xigta magaca shabakada aad ku xidhan tahay.

Haddii magaca shabakadani aanu u dhigmin shabkada ku xidhan buundada Philips Hue markii ugu horaysay ee aad dejisay, waxaad u baahan doontaa inaad u badasho shabkada mobaylka midkaas ka hor inta aanad xakamaynin nalalka Philips Hue .

2. Hubi in nalalka Philips Hue^{(Philips Hue Lights)} ay shidmeen

Tani waxay u ekaan kartaa caqli caadi ah, laakiin waxaa laga yaabaa inaad la yaabto inta jeer ee illowda daminta nalka ay horseeddo in nalalka Philips Hue ay noqdaan kuwo aan la gaari karin abka. 

Hubi in furayaasha maamula nalalka saxda ah ee Philips Hue ay shidmeen. Oo haddii aad isticmaalayso furaha dimmer si aad u xakamayso nalka, hubi in shiduhu shidmay, haddii kale waxa laga yaabaa in nalalku shaqayn waayaan. Ama waxaad iibsan kartaa qalabka beddelka ee Hue dimmer haddii aad rabto sifadaas.

3. Laba jeer hubi Xidhiidhada Buundada Philips Hue^{(Double-Check Philips Hue Bridge Connections)}

Haddii aad ogtahay in qalabkaaga moobiilku uu ku xidhan yahay isla shabakaddaada buundada Philips Hue , markaa buundada lafteeda ayaa ah waxa xiga ee la hubinayo. 

Marka hore, ka raadi mid kasta oo ka mid ah fiilooyinka xagga dambe ee buundada Philips Hue oo hubi inay si sax ah ugu xidhan yihiin.

• Xadhiga korontadu waa inuu tagaa meel kuu dhow, waana inaad isticmaashaa adabtarada korantada ee asalka ah ee ay bixiso Philips .
• Fiilada ethernet-ka ee dekedda ethernet waa inuu galaa mid ka mid ah dekedaha LAN ee nambarka leh ee ku yaal dhabarka routerkaaga. Hubi^(Make) in aan si lama filaan ah loogu xidhin deked internet oo soo socota (badanaa waxa lagu calaamadeeyaa astaanta globe).

Haddii aad xaqiijiso in wax walba si sax ah loogu xidhay, waxa ku xiga ee la hubinayo ayaa ah in buundada Philips Hue ay si sax ah ugu xidhan tahay shabakada adoo eegaya heerka xidhiidhka ee abka  Philips Hue .

Fur abka oo dooro Settings dhanka midig ee hoose.

Tani waxay furi doontaa daaqada Settings , halkaas oo aad ku arki doonto dhammaan buundooyinka la rakibay ee ku hoos qoran Hue Bridges . Maqaamku waa inuu ahaado cagaar oo firfircoon^(Active) . Dooro Hue Bridges^{(Select Hue Bridges)} oo waxaad arki doontaa macluumaadka isku xirka shabakada ee ku taxan daaqada xigta. Tan waxa ku jira heerka xidhiidhka iyo ciwaanka IP-ga ee shabakadeeda.

Haddii aadan arkin heerka kuxiran^(Connected) cagaarka ama ciwaanka IP-ga oo aan liiska ku jirin, buundada Philips Hue waxaa laga yaabaa inay yeelato arin isku xirka shabakada Isku day talooyinka cilad-raadinta ee soo socota haddii ay taasi dhacdo.

• Ka saar tamarta buundada Philips Hue , sug dhawr ilbiriqsi, ka dibna dib ugu xidh.
• Ka beddel fiilada ethernetka ee buundada ku xidhaysa router-ka maadaama uu xadhiggani cilladi karo.
• Dib u deji buundada adiga oo rogaya oo isticmaalaya qalab tilmaamaya si aad u riixdo oo aad u hayso badhanka dib u dejinta ilaa 5 ilbiriqsi. Badhankan ayaa ku xiga calaamada soo celinta dejinta warshadda^{(restore factory settings)} . 

Haddii ay tahay inaad dib u dejiso buundada, waxaad u baahan doontaa inaad mar kale marto habka dejinta ee aad dhex martay markii ugu horreysay ee aad rakibtay.

4. Nalalka Philips Hue ma lagu daray^{(Philips Hue Lights Added)} qolka saxda ah^{(Correct Room)} ?

Haddii aad qolal badan ka dejisay abkaaga Philips Hue^{(Philips Hue)} ama awood u siinta dareemaha qolku in aanu shidin nalka, waxa jiri kara arrin sida aad ugu dartay nalal qol kasta oo abka ah.

Si aad tan u hubiso, ka shaashadda abka weyn taabo qolka aad rabto inaad hubiso. Waa inaad aragto Philips Hue kasta oo liiska ku jira oo aad rakibtay oo aad rabto inaad ku maamusho qolkaas. Haddii aadan ku arkin mid ka mid ah nalalkaas halkaas, waxaad u baahan doontaa inaad ku darto (sida caadiga ah, tani waxay ku lug leedahay inaad ka guurto qol kale oo laga yaabo inaad si lama filaan ah ugu qoondaysay.

Si arrintan loo sameeyo, kaliya ku dhufo saddexda dhibcood ee dhinaca midig ee sare ee shaashadda ee daaqadda qolka^(Room) , oo dooro Qolka Tafatirka^{(Edit Room)} .

Waxa ugu dambeeya ee la hubinayo waa xitaa haddii dhammaan nalalkaagu ay ku qoran yihiin qolka saxda ah, mid iyaga ka mid ah waa la naafo ama la demi karaa si gaar ah. Waxaad arki doontaa tan haddii beddelku u socdo bidix oo astaanta iftiinka u soo bandhigto sida summada madow.

5. Dib u kiciso Wi-Fi Router-kaaga

Hal shay oo inta badan hagaajiya arrimaha isku xirka, labadaba shabakadaha gudaha iyo isku xirka internetka laftiisa^{(and the internet connection itself)} , ayaa dib u bilaabaya routerkaaga Wi-Fi.

Si tan loo sameeyo, raac talaabooyinka hoose.

1. Ka saar furaha korantada ee routerkaaga.
2. Sug ugu yaraan 30 ilbiriqsi
3. Ku soo celi fiilada korontada ee router-ka.
4. Sug^(Wait) dhammaan nalalka router inay ku soo noqdaan xaaladdooda adag ama cagaar libiqsan.

Markaad dib u bilowdo routerkaaga, isku day inaad mar labaad ku xidho nalalka Philips Hue .

6. Hubi in routerkaaga uusan xannibin buundada Hue^{(Hue Bridge)}

In kasta oo aanay suurtogal ahayn, waxaa jiri kara goob ku jirta routerkaaga oo beddelay oo xannibaya isku xirka buundada Philips Hue ee shabakadda.^{(Philips Hue)}

Aaladaha sida caadiga ah looma xannibo sida caadiga ah, markaa qof ayaa ku qasbanaan lahaa inuu tan dejiyo si uu dhibaato u keeno. Laakiin waa fikrad wanaagsan in la xaqiijiyo in buundada ugu yaraan ku xiran tahay router iyada oo aan wax dhibaato ah la kulmin.

Si tan loo sameeyo, ku xidh albaabkaga IP-ga ee caadiga ah (tani inta badan waa 129.168.1.1 ama 10.0.0.1, laakiin waxaad tan ku hubin kartaa adigoo ku dhejinaya amarka ipconfig ee Command Prompt).

Gal^(Log) routerkaaga maamule ahaan, iyo hoosta menu-ka isku xirka shabakadaha (tani way kala duwan tahay router ilaa router), hel ikhtiyaarka aaladaha .^(Devices)

Waa inaad aragto dhammaan aaladaha ku xiran iyo nooca xiriirkooda. Maadaama ay u badan tahay in buundada Philips Hue ay tahay mid ka mid ah aaladaha yar ee ku xiran ethernet, waa inaad aragto iyadoo lagu taxay nooca isku xirka. 

Afarta nambar ee ugu dambeeya magaca aaladda^(Device) waxay u dhigmi doontaa lambarka taxan ee gadaasha buundada Philips Hue .

Hubi in qalabkani aanu xidhin adoo hubinaya Joojinta Adeegga^{(Service Blocking)} ama Xayiraadda Aaladda^{(Device Blocking)} ee hoos timaada Xakamaynta Waalidka^{(Parental Controls)} (mar kale, tani way kala duwanaan kartaa inta u dhaxaysa router).

Caadiyan, liiskani wuxuu noqonayaa mid madhan. Haddii aad aragto buundada Philips Hue ee halkan ku taxan, kaliya ka saar liiska.

Sidoo kale ma dhaawici karto in la hubiyo in dakada ethernet-ka ee router-ka ay si sax ah u ogaato qalab ku xiran. Fiiri ikhtiyaarka menu-ka Ethernet ee router oo raadi wax aan ahayn Kala-xidhanaanshaha lambarka dekedda Hue buundada ay ku xiran tahay.

<<4-ethernet-port.jpg>>

Haddii xaaladdu go'an tahay, isku day inaad u beddesho buundada Philips Hue deked kale oo ethernet router ah si aad u aragto haddii ay taasi xallinayso arrintan iyadoo nalalka Philips Hue aan la gaadhi karin. ^{(Philips Hue)}Haddii ay ahayd inaad hagaajiso mid ka mid ah goobahan, waxay u badan tahay in nalalka Philips Hue ay dib isku xidhi doonaan.^{(Philips Hue)}

7. Tijaabi Beddelka Philips Hue Bulb^{(Replacement Philips Hue Bulb)}

Haddi dhammaan nalalkaagu aanay ku xidhnayn, ama ay tahay hal guluub oo dhibaato leh, ma dhaawici karto iibsashada hal nal oo Philips Hue ah si loo tijaabiyo haddii rakibiddu ay xalliso dhibaatada.

Haddii dhammaan nalalkaagu aysan shaqeynin oo iftiin cusub uu hagaajiyo mid ka mid ah, waxaa laga yaabaa inaad u baahato inaad beddesho dhammaan nalalka sidoo kale.

Waxaan rajaynaynaa in talooyinka cilad-raadinta ee sare ay kaa caawiyeen in aad dib ugu xidhidhdo nalalkaaga caqliga badan^{(your smart lights)} !

Philips Hue Lights Unreachable? 7 Things to Try

When you’ve set up your Philips Hue system – the Philips Hue smart bulbs and associated Philips Hue bridge – everything is excellent. You can control the light bulbs with your mobile phone and even your desktop computer. You’re enjoying all of the ambiance and automation that Philips Hue lights offer.

However, there are times when the app may say that the Philips Hue lights are unreachable. What causes this issue, and what can you do about it? In this article, you’ll learn the most common causes of this problem and how you can fix it and get your Philips Hue light bulbs connected to your overall smart home again.

1. Is Your Mobile Device On the Same Wi-Fi Network?

The most common issue when your Philips Hue lights are unreachable by the Philips Hue app is that your mobile device isn’t on the same network as the Philips Hue hub.

You can check this on your mobile device in a few ways. The first thing to check is that you actually have Wi-Fi enabled on your mobile device. On Android, you can quickly check this by swiping down on the home screen and checking that the Wi-Fi icon is enabled. On iPhone, just check the status bar at the top of the screen for the Wi-Fi icon.

If it is enabled, but Philips Hue lights are still unreachable, you’ll have to dig a little deeper. On Android, open your device Settings menu, select Connections, and look at the network name under Wi-Fi near the selector. On iPhone, choose Settings > Wi-Fi from your home screen. You should see a blue tick next to the name of the network you’re connected to.

If this network name doesn’t match the network connected to your Philips Hue bridge when you first set it up, you’ll need to change your mobile device network to that one before you can control the Philips Hue lights.

2. Make Sure the Philips Hue Lights are Powered On

This may seem like common sense, but you might be surprised how often forgetting a light switch is off leads to Philips Hue lights becoming unreachable by the app. 

Ensure the switches that control the correct Philips Hue bulbs are turned on. And if you’re using a dimmer switch to control the lights, make sure the switch is on, otherwise the lights may not work. Or you can purchase the Hue dimmer switch accessory if you want that feature.

3. Double-Check Philips Hue Bridge Connections

If you know that your mobile device is connected to the same network as your Philips Hue bridge, then the bridge itself is the next thing to check. 

First, trace each of the cables from the back of your Philips Hue bridge and make sure they’re correctly connected.

• The power cord should go to a nearby outlet, and you should be using the original factory power adapter supplied by Philips.
• The ethernet cable from the ethernet port should go into one of the numbered LAN ports on the back of your router. Make sure it isn’t accidentally plugged into the incoming internet port (usually labeled with a globe icon).

If you’ve confirmed everything is wired up correctly, the next thing to check is that the Philips Hue bridge is correctly connected to the network by checking the connection status in the Philips Hue app. 

Launch the app and select Settings at the lower right corner.

This will open the Settings window, where you’ll see all installed bridges listed under Hue Bridges. The status here should be green and Active. Select Hue Bridges and you’ll see the network connection information listed on the next window. This includes the connection status and its network IP address.

If you don’t see a green Connected status or no IP address listed, your Philips Hue bridge could be having a network connection issue. Try the following troubleshooting tips if that’s the case.

• Unplug the power from the Philips Hue bridge, wait a few seconds, and then plug it back in.
• Swap out the ethernet cable connecting the bridge to the router since this cable could be faulty.
• Reset the bridge by turning it over and using a pointed tool to press and hold the reset button for 5 seconds. This button is next to the label restore factory settings. 

If you do have to reset the bridge, you’ll need to go through the setup process again that you walked through when you first installed it.

4. Are the Philips Hue Lights Added to the Correct Room?

If you’ve set up multiple rooms in your Philips Hue app or enabling the switch for a room isn’t turning on the lights, there could be an issue with how you’ve added lights to each room in the app.

To check this, from the main app screen tap the room that you want to check. You should see every Philips Hue listed that you’ve installed and want to control in that room. If you don’t see one of those lights there, you’ll need to add it (usually, this involves moving it from a different room you may have accidentally assigned it to.

To do this, just tap the three dots at the top right corner of the screen in the Room window, and select Edit Room.

The last thing to check is that even if all of your lights are listed in the correct room, one of them could be disabled or turned off individually. You’ll see this if the switch is to the left and the light icon displays as a dark icon.

5. Reboot Your Wi-Fi Router

One thing that most commonly fixes connection issues, both on internal networks and the internet connection itself, is restarting your Wi-Fi router.

To do this, just follow the steps below.

1. Unplug your router’s power plug.
2. Wait at least 30 seconds.
3. Plug the router’s power cable back in.
4. Wait for all router lights to come back in their normal solid or green blinking state.

Once you’ve restarted your router, try connecting to the Philips Hue lights again.

6. Make Sure Your Router Isn’t Blocking the Hue Bridge

While it’s unlikely, there could be a setting in your router that changed and is blocking the Philips Hue bridge connection to the network.

Devices typically aren’t blocked by default, so someone would have had to set this up to cause a problem. But it’s a good idea to confirm that the bridge is at least connected to the router without any problems.

To do this, connect to your default gateway IP (this is usually 129.168.1.1 or 10.0.0.1, but you can check this by typing the ipconfig command into the Command Prompt).

Log into your router as an administrator, and under the network connections menu (this varies from router to router), find the Devices option.

You should see all connected devices and their connection type. Since it’s likely that the Philips Hue bridge is one of the few devices connected via ethernet, you should see it listed with that connection type. 

The last four digits of the Device name will match the serial number on the back of your Philips Hue bridge.

Ensure this device isn’t blocked by checking Service Blocking or Device Blocking under Parental Controls (again, this may vary between routers).

Usually, this list will be blank. If you do see the Philips Hue bridge listed here, just remove it from the list.

It also can’t hurt to check that the router’s ethernet port properly detects a connected device. Check the Ethernet menu option in the router and look for anything other than Disconnected for the port number the Hue bridge is connected to.

<<4-ethernet-port.jpg>>

If the status is Disconnected, try switching your Philips Hue bridge to a different router ethernet port to see if that fixes this issue with your Philips Hue lights being unreachable. If you had to fix any of these settings, it’s likely your Philips Hue lights will reconnect.

7. Test a Replacement Philips Hue Bulb

Whether all of your bulbs aren’t connected, or it’s just a single bulb with a problem, it can’t hurt to purchase a single Philips Hue smart light to test if installing it fixes the problem.

If all of your lights aren’t working and a new light fixes one of them, maybe you’ll need to replace all bulbs as well.

Hopefully the troubleshooting tips above have helped you get reconnected with your smart lights!

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