Haddii aad aragto in macmiilka emailka ee Microsoft Outlook uu si isdaba joog ah u dalbado erayga sirta ah marka lagu xirayo Microsoft 365 (oo hore u ahaa Office 365 ) qalabkaaga Windows 10, markaa boostadan waxaa loogu talagalay inay kaa caawiso xallinta cilladan. Waxaan sidoo kale aqoonsan doonaa sababta arrintan.

Aynu eegno muuqaalka caadiga ah ee aad la kulanto arrintan.

Marka aad isku daydo inaad abuurto muuqaal muuqaal ah ama aad ku xidho sanduuqa boostada ee Microsoft ^(Outlook)Office 365^{(Microsoft Office 365)} , waxa si joogto ah laguugu soo jeedinayaa aqoonsiga halka macmiilku soo bandhigayo iskudayga isku xirka … ^{(trying to connect…)}Haddii aad tirtirto isla markiiba aqoonsiga, waxa aad helaysaa fariinta khaladka ah ee soo socota:

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

Tusaalahan, arrintani waxay dhici kartaa haddii goobta ammaanka shabakadda Logon ee^{(Logon network security)}  ku taal   tab  Security ee sanduuqa wada-hadalka ^(Security)Microsoft Exchange  loo dejiyay qiime aan ahayn  Xaqiijinta Anonymous^{(Anonymous Authentication)} .

Outlook wuxuu ku sii wadaa inuu weydiiyo erayga sirta ah marka lagu xirayo Office 365

Haddii ay ku soo wajahdo arrintan, waxaad raaci kartaa tilmaamaha hoose si aad u xalliso arrinta.

Fiiro gaar^(Note) ah: Muuqaalka 2016 iyo qaar dhawaan la dhisay Outlook 2013 ma saameeyaan arrintan. Noocyadaas waa la cusboonaysiiyay si looga hortago dhibaatada kor lagu sheegay. Noocyadani waxay leeyihiin goobta amniga ee shabakada Logon^{(Logon network security)} waa la joojiyay  ama laga saaray goobaha koontada emailka ee Microsoft Exchange .

Si kastaba ha noqotee, haddii aad tahay isticmaale Office 365 kaas oo la kulma arrintan marka aad isku daydo inaad ku xidho sanduuqa boostada ee Exchange Online^{(Exchange Online)} ama sidoo kale waxaa laga yaabaa inaad horey u sii waday noocyo cusub oo Outlook 2013 ama Outlook 2016 , waxaad ka wadi kartaa ogaanshahan Microsoft^{(run these diagnostics from Microsoft)} si aad u xalliso dhibaatada. arrimaha uu Outlook si joogto ah u weydiiyo furaha sirta ah.

Haddii aad leedahay nooc ka da'weyn Outlook , waxaad u baahan tahay inaad beddesho goobta  amniga  shabakadda Logon una beddelo Xaqiijinta ^{(Logon network security)}Anonymous^{(Anonymous Authentication)} si arrintan loo xalliyo.

Samee kuwan soo socda:

1. Ka bax Muuqaalka
2. Riix Windows key + R si aad ugu yeerto Run dialog.
3. In the Run sanduuqa wada hadalka, controlku qor oo ku dhufo Enter si aad u furto Control Panel .
4. Gudaha Control Panel , hel oo laba-guji  Boostada^(Mail) .
5. Guji  Profilesyada Muuji^{(Show Profiles)} .
6. Dooro muuqaalkaaga Muuqaalka
7. Guji Guryaha^(Properties) .
8. Guji  Xisaabaadka E-mailka^{(E-mail Accounts)} .
9. Dooro xisaabtaada iimaylka
10. Guji Beddel^(Change) .
11. In  sanduuqa wada hadalka Account Change^{(Change Account)}  , guji  Settings More^{(More Settings)} .
12. Sanduuqa  wada hadalka Microsoft Exchange  , dooro  Security  tab.
13. Liiska  amniga shabakada Logon^{(Logon network security)}  , dooro  Xaqiijinta Anonymous^{(Anonymous Authentication)} .
14. Guji OK _
15. Guji  Next.
16. Guji dhame^(Finish) .
17. Guji xidho^(Close)  sanduuqa  wada hadalka Settings Settings^{(Account Settings)}  .
18. Guji  Xir^(Close)  sanduuqa  wada hadalka Setup^{(Mail Setup)} .
19. Guji OK  si aad u xidho guddida kontoroolka boostada.

Waa kaas!

Akhri wax la xidhiidha^{(Related read)} : Muuqaalka ma ku xidhmi karo Gmail-ka, wuu sii waydiinayaa erayga sirta ah .

Outlook keeps asking for password when connecting to Office 365

If you notiсe that the Microsoft Outlook email client repeatedly prompts for a password when connecting to Microsoft 365 (formerly Office 365) on your Windows 10 device, then this post is intended to help you with the solution to resolve this anomaly. We will also identify the cause of this issue.

Let’s take a look at the typical scenario where you encounter this issue.

When you try to create an Outlook profile or connect to a Microsoft Office 365 mailbox, you’re continually prompted for credentials while the client displays a trying to connect… message. If you cancel the credentials prompt, you receive the following error message:

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

In this instance, this issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication.

Outlook keeps asking for password when connecting to Office 365

If you’re faced with this issue, you can follow the instructions below to resolve the issue.

Note: Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. Those versions have been updated to prevent the problem that has been described above. These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account settings.

However, if you’re an Office 365 user who is experiencing this issue when you try to connect to an Exchange Online mailbox or you may also already be running newer versions of Outlook 2013 or Outlook 2016, you can run these diagnostics from Microsoft to troubleshoot issues in which Outlook continually prompts for a password.

If you have an older version of Outlook, you need to change the Logon network security setting to Anonymous Authentication to fix this issue.

Do the following:

1. Exit Outlook.
2. Press Windows key + R to invoke the Run dialog.
3. In the Run dialog box, type control and hit Enter to open Control Panel.
4. In Control Panel, locate and double-click Mail.
5. Click Show Profiles.
6. Select your Outlook profile.
7. Click Properties.
8. Click E-mail Accounts.
9. Select your email account.
10. Click Change.
11. In the Change Account dialog box, click More Settings.
12. In the Microsoft Exchange dialog box, select the Security tab.
13. On the Logon network security list, select Anonymous Authentication.
14. Click OK.
15. Click Next.
16. Click Finish.
17. Click Close on the Account Settings dialog box.
18. Click Close on the Mail Setup dialog box.
19. Click OK to close the Mail control panel.

That’s it!

Related read: Outlook cannot connect to Gmail, keeps asking for a password.

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