Kombuyuutarkeena waxaa qaaday fayras xun. Daaqadaha^(Windows)waa gaabis, biraawsarkaaga mareegahaagu wuu barafoobay oo waxaad si joogto ah ugu dagaallamaysaa sidii aad uga takhalusi lahayd soo-bandhigyada qariibka ah, digniinaha iyo xayaysiisyada. Kuwani waa dhammaan calaamadaha caabuqa malware. Waxaad ka welwelsan tahay faylashaada, xogtaada gaarka ah iyo abkaaga. Waxa aad isku dayday in aad ku sawirto kombayutarkaga antivirus-ka aad ku rakibtay balse waxba kamay soo waramin ama waxa aanu nadiifin karin caabuqa fayraska. Waxaa taas ka sii daran, ma aadan haysan antivirus-ka oo hadda ma rakibi kartid wax ka hortag ah sababtoo ah fayrasku wuxuu xannibayaa rakibaadkiisa. Taasi waa xaalad adag oo aad naftaada ku heli karto, iyo ka nadiifinta kombiyuutarkaaga fayraska waxay noqon doontaa hawl adag oo dheer. Si loo hubiyo inaad ku guulaysato, waxaanu samaynay jaantus leh hannaan si fudud loo fahmi karo oo qof kastaa raaci karo. Akhri, raac tilmaamahayada faahfaahsan oo ka saar fayraska xun kombayutarkaaga.

Habka looga saarayo caabuqa fayraska xun

Xataa haddii ay dhibaato kaa haysato caabuqa malware-ka xun, taasi macnaheedu maaha in aanad waxba samayn karin si aad xogtaada u soo kabsato oo aad u nadiifiso kombayutarkaga. Tallaabooyinka ku lug leh waa badan yihiin, haddii aan si sax ah loo samayn, waxay horseedi karaan inaad lumiso xogtaada shakhsi ahaaneed, laakiin waxaa samayn kara kaliya qof kasta oo dhegta u dhiga tilmaamahayaga. Marka hore^(First) , aan ku bilowno in aan wadaagno jaantuska socodka habka aad u baahan tahay inaad ku gudubto.

 

 

My PC has a nasty virus. Now what? How do I remove it? Ciprian Rusen

Sida aad arki karto, geeddi-socodku wuxuu u kala qaybsan yahay afar meelood oo mudnaanta leh: kaydinta xogta, jeermiska, soo kabashada iyo ka hortagga waxyeello kale. U qaado meelaha mudnaanta leh sida ay u kala horreeyaan oo u mar tillaabooyinka aanu kuugu talagalnay. Kadib, akhri tilmaamaha faahfaahsan ee hoos ku xusan ee hagahan. Waxaad arki doontaa in aag kasta oo mudnaanta leh iyo tilaabo kasta ay leedahay wax u dhigma oo ku jira jirka hagahan. Kaliya^(Just) isticmaal tirooyinka aan wadaagnay si aad u tagto qaybta saxda ah.

1. Mudnaanta 1: kaydinta xogta

Iyadoo aan loo eegin sida aad u qaaday cudurka ama sida xun ee malware-ku u yahay, waxa ugu horreeya ee aad samaynayso waa kaydinta xogtaada. Taas awgeed, waxaan ka fekereynaa dukumentiyadaada, sawirada, fiidyaha iyo nooc kasta oo kale oo xog xasaasi ah oo aadan rabin inaad lumiso. Waa inaad hubisaa inaad haysato koobiga dhammaan faylashaada khaaska ah sababtoo ah, xitaa haddii uu fayrasku ku dhacay, waxa laga yaabaa inaad mar dambe awooddo inaad nadiifiso. Ha kaydin barnaamijyada ama nooc kasta oo kale oo software ah oo aad dib u rakibi karto wakhti kasta, ka dib markaad nadiifiso kombiyuutarkaaga.

1.1. Kaydi xogtaada

Mid ka mid ah astaamaha caadiga ah ee fayras kasta oo xun ayaa ah xaqiiqda ah inay iyagu isu diyaariyeen inay ku shaqeeyaan bilowga Windows . Si loo xaddido waxyeelada soo gaadhay kombuyuutarkaaga, waxa fiican inaad gasho Mode Safe^{(Safe Mode)} . Tani waxay ka dhigan tahay in Windows aysan ku shuban doonin abka dhinac saddexaad ama darawallada, taasna waxaa ku jiri kara malware. Taasi waa sababta gelitaanka Habka Badbaadada^{(Safe Mode)} ah waa mid ka mid ah siyaabaha ugu wanaagsan ee lagu kaydiyo xogtaada muhiimka ah ka hor intaadan isku dayin inaad nadiifiso kombiyuutarkaaga.

Haddii aadan aqoon sida loo galo Mode Safe , waxaan haynaa dhowr tilmaamood oo ka hadlaya mowduucan:

• 4 Siyaabood Oo Looga Bilaabo Habka Badbaado ee Windows 10^{(4 Ways To Boot Into Safe Mode In Windows 10)}
• 5 Siyaabood oo Looga Bilaabo Qaabka Badbaado ee Windows 8.1^{(5 Ways To Boot Into Safe Mode In Windows 8.1)}
• Waa maxay Safe Mode & Sida loo Boot in Safe Mode gudaha Windows 7^{(What is Safe Mode & How to Boot into Safe Mode in Windows 7)}

Haddii aad geli karto hab badbaado leh, ku koobi kara dhammaan faylashaada muhiimka ah wadwad la guuri karo, sida xusuusta ^{(Safe Mode)}USB-ga^(USB) ama waraha adag ee dibadda, ama ku gub faylashaada DVD- yada^(DVDs) ama saxanadaha kale ee indhaha.

Mar alla markii aad wax walba oo muhiim ah dib u dhigto, u gudub qaybta 2 ee hagahan. Haddii aadan geli karin Habka^(Mode) Badbaadada ah, raac tillaabooyinka qaybta xigta.

1.2. Samee saxan toos ah

Haddii aadan geli karin Mode Safe , waxaan kugula talineynaa inaad isticmaasho kumbuyuutar kale si aad u abuurto Disc Live^{(Live Disc)} ka dibna aad u isticmaasho si aad u kaydiso xogta qalabkaaga Windows ee cudurka qaba . Discs^{(Live Discs)} -yada tooska ah waxay leeyihiin faa'iido weyn oo ah inay kuu oggolaadaan inaad ku socodsiiso nidaamka hawlgalka ee RAM ee nidaamkaaga, halkii aad ku rakibi lahayd darawal adag. Faa'iidada kale waa xaqiiqda ah inaad u isticmaali karto ku dhawaad ​​nooc kasta oo ka mid ah darawallada la saari karo ee saxannada tooska^{(Live Discs)} ah . Waxaad ku abuuri kartaa saxan^{(Live Disc)} toos ah CD-ga, DVD-ga^(DVD) ama xitaa usha xusuusta ee USB-ga .^(USB)

Raadinta Google^(Google) ama Bing ee fudud waxay ku siin doontaa fursado badan marka ay timaado nidaamka qalliinka ee aad jeceshahay inaad u isticmaasho saxankaaga tooska^(Disc) ah . Waxaan kugula talineynaa inaad abuurto Ubuntu Live Disc , maadaama qaybinta Linux -kan ay bixiso interface isticmaale kaas oo aad u fudud in la isticmaalo. Waxaad ka heli kartaa tilmaamo ku saabsan sida loo abuuro loona isticmaalo Ubuntu Live Discs halkan: Ubuntu LiveCD Documentation . Haddii aad rabto in aad abuurto oo aad u isticmaasho Ubuntu usha xusuusta USB , waxaad ka heli kartaa dukumeentiga halkan: Sida loo abuuro usha USB bootable ee Windows^{(How to create a bootable USB stick on Windows)} .

1.2. Kaboot saxanka tooska ah

Marka aad abuurto Live Disc , isticmaal si aad uga saarto kombayutarkaga cudurka qaba. Sidaan horeba u soo sheegnay in kombayutarka laga bilaabo Live Disc -ka waxay la macno tahay in nidaamka hawlgalka ee ku jira uu ku shuban doono oo kaliya xusuusta RAM -ka ee kumbiyuutarka , sidaa awgeed darawalada, apps-ka iyo malware-ka ee ku jira Hard Drive-yada kumbiyuutarkaagu ma soo shuban doono. .

1.3. Kaydi xogtaada

Marka uu shaqaynayo nidaamka qalliinka ee diskigaaga Live-ka ah, isticmaal si aad u koobiyayso dhammaan xogta muhiimka ah ee aad ku hayso kombayutarkaaga cudurka qaba una gudub darawal kale oo dibadda ah, sida xusuusta USB-ga ama Hard Drive-ka dibadda ah.^(USB)

2. Mudnaanta 2: jeermiska jeermiska

Hadda waa waqtigii aan ka nadiifin lahayn kombiyuutarkayaga fayraska xun. Waa kuwan waxa ay tahay inaad sameyso:

2.1 Abuur^(Create) fayraska soo kabashada fayraska

Sababtoo ah infekshanku aad ayuu u xun yahay oo aadan ku rakibi karin antivirus ama antiviruskaaga jira ma awoodo inuu la tacaalo, waa inaad isticmaashaa xal aad u adag: waxaad u baahan tahay inaad abuurto fayraska badbaadada / soo kabashada.

Dareewalada^(Antivirus) badbaadinta fayraska waxay la mid yihiin saxannada tooska^{(Live Discs)} ah, laakiin halkii ay ka ahaan lahaayeen nidaamka hawlgalka, waxaa loogu talagalay inay ku siiyaan software ka-hortagga. Saxanka badbaadinta fayraska wuxuu kuu oggolaanayaa inaad kumbuyuutarkaaga ka saarto oo aad ka wadato dhammaan noocyada iskaanka fayraska ee kombiyuutarkaaga.

Inta badan magacyada waaweyn ee suuqa amniga sida Bitdefender , ESET ama Kaspersky waxay bixiyaan darawallada badbaadinta fayraska. Caadi ahaan waxaa loo dhiibaa sidii faylal ISO ah oo aad ku gubi karto CD ama DVD , ama waxaad u isticmaali kartaa si aad u abuurto usha xusuusta USB badbaadinta.^(USB)

2.2. Ka billow PC-ga cudurka qaba darawalka soo kabashada fayraska

Ku rakibida^(Booting) iyo socodsiinta diskka badbaadada fayraska waxay la macno tahay in nidaamka hawlgalka ee kombayutarka la rari doono balse aan la soo darin malware-ka ku jira. Si kastaba ha ahaatee, saxanka badbaadinta fayraska ayaa awood u yeelan doona inuu arko, baaro oo nadiifiyo dhammaan darawallada adag ee laga helo kombiyuutarkaaga cudurka qaba.

2.3. Nadiifi PC-ga cudurka qaba adiga oo isticmaalaya darawalka soo kabashada fayraska

Marka aad kombayutarkaaga ka soo saarto fayraska badbaadada fayraska, isticmaal si aad si qoto dheer uga baarto dhammaan qalabyada adag ee aad ku rakibtay. Hubi in aad u habaysay iskaanka si uu u noqdo mid qoto dheer intii suurtogal ah. Haddii aad awooddo, dhig antivirus si uu u furo kaydka, u deji si uu u baadho rootkits, u deji si uu u baadho PUP^(PUPs) -yada (laga yaabo in barnaamijyada aan la rabin) oo u deji isticmaalka "heuristics horumarsan". Marka malware la helo, had iyo jeer dooro inaad nadiifiso faylalka bukay ama, haddii nadiifintu aanay suurtogal ahayn, tirtir faylalka cudurka qaba. Tani waa habka ugu badbaadsan ee lagu hubin karo in kombayutarkaagu ka takhalusi doono malware-ka.

Haddii antivirus-ku uu sheego in kumbuyuutarkaagu hadda nadiif yahay, u gudub qaybta 3 ee hagahan. Haddii kombuyuutarkaaga uu weli cudurka qabo oo fayraska uu nadiifin kari waayo dhammaan malware-ka, ku celi tillaabooyinka qaybta 2 laakiin adeegso fayraska kale. Haddii taasi midkoodna shaqayn waydo, u gudub qaybta 3 ee hagahan.

3. Mudnaanta 3: Soo kabashada

Haddii nadiifinta malware-ku shaqaynaysay, raac tillaabooyinka 3.1 iyo 3.2 ee qaybtan. Haddii aysan taasi dhicin, raac tillaabooyinka 3.3 ilaa 3.7 ee qaybtan.

3.1. Soo gal Windows

Haddii fayraska ka soo baxa saxanka badbaadinta ee aad hore u isticmaashay uu ku guulaystey inuu nadiifiyo kombiyuutarkaaga cudurka qaba, hadda waa waqtigii la hubin lahaa haddii Windows uusan si joogto ah u dhaawacmin oo uu weli shaqeynayo. Kumbuyuutarkaaga dib u billow oo isku day inaad si caadi ah u bootiso. Haddii Windows uu si caadi ah u shaqeeyo, u gudub tallaabada 3.2. Haddii ay si fiican u shaqayn waydo, u gudub tilaabada 3.3.

3.2. Xaqiiji xogtaada iyo abka

Haddii aad akhrinayso tillaabadan waxay la macno tahay inaad ku guulaysatay inaad jeermis ka qaaddo kombiyuutarkaaga adiga oo isticmaalaya saxanka badbaadinta fayraska oo Windows -kaagu si caadi ah u shaqeeyo. Hadday sidaas tahay, waa inaad sidoo kale hubisaa in dhammaan abka aad rakibtay ay wali u dhaqmayaan sidii la rabay iyo in xogtaadu ay wali ku jirto xaalad wanaagsan.

Xitaa haddii nidaamka qalliinka uu nadiif yahay oo shaqaynayo, taasi macnaheedu maaha in abkaaga ama xogtaada shakhsi ahaaneed aan waxyeello loo geysan. Infekshanka malware-ka waxa uu baabi'in karaa faylalka muhiimka ah ee barnaamijyadaada lagu rakibay. Haddi ay arintu sidaas tahay, waa inaad dib u soo gelisaa apps-kaas.

3.3. Dib u rakib Windows

Haddii isticmaalka fayraska badbaadada uu shaqayn waayo oo kombayutarkaagu uu weli bukoosan yahay, waxaad ku jirtaa meel aad u adag oo xalka kaliya ee aad leedahay waa inaad qaabayso qaybta uu Windows ku rakiban yahay oo dib u rakib Windows . Haddii kombuyuutarku leeyahay qayb soo kabasho ama haddii aad isticmaalayso Windows 8.1 ama Windows 10 , waxaad dib ugu dhigi kartaa cilladaha warshadda. Haddaysan ahayn, waa inaad ka soo rakibtaa Windows xoq, adoo isticmaalaya DVD rakiban ama usha xusuusta USB.

Waxaan haynaa dhowr hage oo kaa caawin kara hababkan, haddii aad u baahan tahay caawimo:

• Sida loo soo dejiyo Windows 10 oo aad u abuurto warbaahinta Rakibadaada^{(How To Download Windows 10 And Create Your Own Installation Media)}
• Sida loo rakibo Windows 10 Isticmaalka Warbaahinta Tafaariiqda ama Sawirka ISO^{(How To Install Windows 10 Using Retail Media Or An ISO Image)}
• Sida loogu rakibo Windows 8.1 RTM Kumbuyuutarkaaga^{(How to Install Windows 8.1 RTM On Your Computer)}
• Sidee Loo Dejiyaa Nidaam Laga Soo Duubay xoqid? Dalabka Rakibaadda ugu Fiican^{(How to Setup a System from Scratch? The Best Installation Order)}

3.4. Ku rakib antivirus wanaagsan

Waxaad hadda dib u rakibtay Windows taasina waxay la macno tahay in ugu yaraan qaybta nidaamkaagu ay nadiif ka tahay malware. Laakiin ka waran haddii aad leedahay qaybo badan ama in ka badan hal wadida adag ee kombiyuutarkaaga. Ama ka waran haddii fayrasku ku faafo shabakadaada deegaanka oo uu mar kale ku dhici karo PC-gaaga?

Waxa aad u baahan tahay inaad hadda samayso waa inaad naftaada hesho xal ammaan oo aad u wanaagsan. Gal online si aad u soo dejiso oo u rakibto suuit ammaan oo wanaagsan. Uma baahnid inaad mid iibsatid, maadaama inta badan iibiyaasha amniga ay bixiyaan noocyo tijaabo ah oo software-kooda ah. Haddi aanad garanayn suudhka amniga ee aad heli karto, hubi dib u eegistayada Amniga oo dooro mid leh xukun ugu yaraan 3. Waxaan kugula talineynaa inaad raacdo shay sida Bitdefender Total Security , Kaspersky Total Security ama ESET Smart Security .

3.5. Baadh kumbuyuutarkaaga

Marka aad haysato antivirus ku shaqeeya kombayutarka, hubi inuu cusbooneysiiyay qeexitaankiisa fayraska ka dibna samee iskaanka nidaamka buuxa, adoo isticmaalaya doorashooyinka ugu badbaadsan. Hubi in aad u habaysay iskaanka si uu u noqdo mid qoto dheer intii suurtogal ah: u deji antivirus si uu u furto kaydadka, u deji si uu u baadho rootkits, u deji si uu u baadho PUP^(PUPs) -yada (laga yaabo in barnaamijyada aan la rabin) oo u deji isticmaalka "heuristics horumarsan" .

Antivirus-ku ha qabsado shaqadiisa, inta ka horaysana, naftaada koob shaah ah ama kafee ah qaado. Iskaanka nidaam dhammaystiran oo dhammaystiran waxay u badan tahay inay qaadato wakhti. Filo inaad sugto ugu yaraan 20 - 30 daqiiqo, haddaysan ahayn saacad ama laba.

3.6 Soo kabso xogtaada

Waxaad samaysay rakibaad nadiif ah oo Windows ah waxaadna ku rakibtay xal ka hortag wanaagsan. Waxa kale oo aad samaysay iskaanka fayraska buuxa oo dhammaystiran ee wax kasta oo ku jira kombiyuutarkaaga. Hadda waa in aad dib u soo ceshato xogta aad lumisay. Ku xidh usha xusuusta USB , hard drive dibadda ah ama CD-yada iyo DVD^(DVDs) -yada aad kaydka ku samaysay oo ku sawir anti-virus-kaaga. Hubi^(Make) inaad nadiifiso mid kasta iyo fayl kasta oo cudurka qaba oo laga yaabo inuu wali ku jiro faylashaada la soo kabsaday.

3.7. Dib u rakib abkaaga

Marka aad xogtaada oo dhan dib u hesho, waa in aad horay u sii galisaa oo aad dib ugu shubtaa apps-yada aad u baahantahay oo aad dejiso Windows si ay ugu shaqeyso sidaad jeceshahay. Marka la sameeyo, u gudub qaybta xigta hagahan.

4. Ahmiyadda 4aad: Ka hortag burbur kale

Hadda oo aan meesha ka saarnay caabuqa malware-ka, waa inaan qaadnaa tillaabooyin ka hortagaya in waxyeello kale ay dhacdo. Waa kuwan waxa ay tahay inaad sameyso marka xigta:

4.1. Ku baadh kumbuyuutarkaaga fayraska kale, ra'yi labaad

Hadda, ama waxaad ku guulaysatay inaad nadiifiso kombiyuutarkaaga adoo isticmaalaya saxanka badbaadinta ee antivirus ama waxaad dib u rakibtay Windows . Waa inaad samaysaa iskaanka nidaam buuxa oo kale oo leh antivirus kale. Sida^(Just) marka aad u tagto dhakhtar oo aanad hubin sida uu u fiican yahay si aad fikrad labaad uga hesho dhakhtar kale, anti-virus-ka iibiyaasha kala duwan ayaa laga yaabaa in lagu ogaado waxyaabo uusan kii hore samayn. Baadhitaannada fayraska ee aad hore u waddey waxay u badan tahay inay nadiifiyeen kombiyuutarkaaga, laakiin ma jiro wax la yiraahdo ka hortag fiican. Xataa kuwa ugu fiican ayaa seegi kara malware-ka qaarkood.

Laakiin waxaa jirta dhib yar: kombayutarkaaga hore ayaad u haysataa antivirus. Sababtoo ah haysashada laba codsi oo ka hortag ah oo wada socda isku mar waa shay sababi kara in PC-gaagu xumaado, waxaan kugula talineynaa inaad isticmaasho antivirus online ah si aad u hesho fikradan labaad. Waxaa jira iibiyayaal badan oo amniga bixiya oo bixiya xalalkaas. Halkan waxaa ah dhowr xiriiriye oo toos ah adeegyadan: Bitdefender QuickScan , Scanner Online ESET^{(ESET Online Scanner)} , Kaspersky Security Scan . Oo waa kan isbarbardhigga aan wadnay waqti ka hor: Isbarbardhigga Tijaabada - Waa maxay Sawir-qaade Kahortagga Kahortagga Onlaynka ah ee ugu Fiican? ^{(Test Comparison - What is the Best Free Online Antivirus Scanner?)}.

4.2. Beddel furahaaga sirta ah

Ugu dambeyntii, wax walba waa inay sax noqdaan markan. Kumbiyuutarkaagu waa nadiif, faylashaadu waa nadiif xogtaaduna waa badbaado. Ma jiro wax raad ah oo ka tagay fayraska. Si kastaba ha ahaatee, weli ammaan ma tihid. Fayrasyo ​​badan kuma joojiyaan inay beddelaan, tirtiraan ama si fudud noloshaada uga dhigaan mid murugo leh. Fayrasyo ​​badan ayaa sameeya waxyaabo kale oo xun, sida inay xadaan furahaaga sirta ah iyo inay u daadiyaan macluumaadka shakhsi ahaaneed ee hackers-ka laga xukumo internetka^(Internet) . Taasi waa sababta, tallaabada ugu dambeysa, waxaan si adag kuugula talineynaa inaad bedesho dhammaan furayaasha sirta ah ee aad isticmaashid markaad qabtid caabuqan malware. Beddel furahaaga maxaliga ah, erayga sirta ah ee Microsoft kaaga^(Microsoft)akoon iyo furaha sirta ah ee aad u isticmaashay abkaaga iyo adeegyada inta badan la isticmaalo. Tani waa habka kaliya ee lagu hubin karo in xogta suurtagalka ah ee uu xado fayrasku aysan galin gacmo aan loo baahnayn iyo inaad ka badbaado waxyeelo kale.

Gabagabo

Sida aad ka arki karto hagahan, la tacaalida fayrasyada xun xun iyo jeermiska nidaamkaaga maaha hawl fudud in la qabto. Waxay ku lug lahayd tillaabooyin badan iyo xoogaa waqti iyo feejignaan ah. Waxaan u maleyneynaa in hagahayagu uu caawin doono dadka intooda badan ee isku arka meel adag, iyagoo la tacaalaya caabuqa malware-ka xun. U gudub hagahayaga, dib u eeg, isticmaal oo na ogeysii sida wanaagsan ee ay u shaqeyso. Ma jiraan wax aan tabnay? Ma^(Are) jiraan taxaddaro kale oo aad jeclaan lahayd inaan ku darno? Nala soo socodsii adigoo isticmaalaya foomka faallooyinka ee hoose.

My PC has a nasty virus. Now what? How do I remove it?

Y our сomputеr got infected by a nasty virus. Windows is slow, уour web browser freezes and you are constantly fighting to get rid of strаnge popuрs, warnings and advertisements. These are all signs of a malware infеction. You are worried аbout your files, уour personal data and yоur apps. You tried to sсan your computer with the аntivirus you have installed but it doesn't report anything or it just can't clean thе virus infection. Even worse, you did not have an antiviruѕ іnstalled and now you cаn't install any antivirus because the virus blocks its installation. That's a tough situation to find yourself in, and сleaning your computer from viruses is going to be a hard and lengthy рrocess. To make sure you succeed, we created a diagram with an еasy-to-underѕtand process that anyone can follow. Read it, follow our detailed instructions and remoνe that nasty virus from yоur computer. Let's gеt started:

The process for removing a nasty virus infection

Even if you're having problems because of a nasty malware infection, that doesn't mean you cannot do anything to recover your data and clean your computer. The steps involved are many and, if not done correctly, can lead to losing your personal data, but they can be performed by just about anyone who pays attention to our instructions. First, let's start by sharing a diagram with the flow of the process that you need to go through.

 

 

My PC has a nasty virus. Now what? How do I remove it? Ciprian Rusen

As you can see, the process is split into four priority areas: data backup, disinfection, recovery and the prevention of further damage. Take the priority areas in the order they are shared and go through the steps we designed for you. Then, read the detailed instructions shared below in this guide. You will see that each priority area and each step has its equivalent in the body of this guide. Just use the numbers we shared to go the correct section.

1. Priority 1: Data backup

Regardless of how you got infected or how nasty the malware is, the first thing you should do is backup your data. By that, we're thinking at your documents, photos, videos and any other kind of sensitive data that you don't want to lose. You should make sure that you have a copy of all your personal files because, even if they are infected by the virus, you might still be able to clean them later. Don't backup programs or any other kind of software that you can reinstall anytime, after you've cleaned your computer.

1.1. Backup your data

One of the common traits of any nasty virus is the fact that they set themselves to run at the Windows startup. In order to limit the damage done to your computer, it is best to boot into Safe Mode. This means that Windows will not load any third party apps or drivers, and that may include malware too. That's why going into Safe Mode is one of the best ways to backup your important data before trying to clean your computer.

If you don't know how to boot into Safe Mode, we have a few guides that cover this subject:

• 4 Ways To Boot Into Safe Mode In Windows 10
• 5 Ways To Boot Into Safe Mode In Windows 8.1
• What is Safe Mode & How to Boot into Safe Mode in Windows 7

If you can enter Safe Mode, copy all your essential files to a removable drive, like a USB memory stick or an external hard drive, or burn your files on DVDs or other optical disks.

Once you've backed up everything that's important, move to section 2 in this guide. If you cannot boot into Safe Mode, follow the steps from the next section.

1 .2. Create a Live Disc

If you cannot enter into Safe Mode, we recommend that you use another computer to create a Live Disc and then use it to backup the data from your infected Windows device. Live Discs have the great advantage of letting you run a complete operating system in the RAM memory of your system, instead of having to install them on a hard drive. Another advantage is the fact that you can use almost any kind of removable drives for Live Discs. You can create a Live Disc on a CD, on a DVD or even on a USB memory stick.

A simple Google or Bing search will give you plenty of options when it comes to the operating system you'd like to use for your Live Disc. We recommend that you create an Ubuntu Live Disc, as this Linux distribution offers a user interface that's very easy to use. You can find instructions on how to create and use Ubuntu Live Discs here: Ubuntu LiveCD Documentation. If you want to create and use Ubuntu on a USB memory stick, you can find the documentation here: How to create a bootable USB stick on Windows.

1.2. Boot from the Live Disc

Once you've created a Live Disc, use it to boot your infected computer from it. As we briefly mentioned earlier, starting your computer from a Live Disc means that the operating system on it will load only in your computer's RAM memory, so none of the drivers, apps and malware from the hard drive(s) on your computer will load.

1.3. Backup your data

Once the operating system from your Live Disc is up and running, use it to copy all the important data you have on your infected computer to another external drive, like another USB memory stick or an external hard drive.

2. Priority 2: Disinfection

Now it is time to clean our computer of that nasty virus. Here's what you have to do:

2.1 Create an antivirus recovery drive

Because the infection is so bad that you cannot install an antivirus on it or your existing antivirus is not able to deal with it, you will have to use a more complex solution: you need to create an antivirus rescue/recovery drive.

Antivirus rescue drives are similar to Live Discs, but instead of holding an operating system, they are designed to provide you with antivirus software. An antivirus rescue disk will allow you to boot your computer from it and then run all kinds of antivirus scans on your computer.

Most of the big names on the security market like Bitdefender , ESET or Kaspersky offer antivirus rescue drives. They are usually delivered as ISO files that you can either burn on a CD or DVD, or you can use them to create a rescue USB memory stick.

2.2. Boot the infected PC from the antivirus recovery drive

Booting and running an antivirus rescue disk means that the operating system from your computer will be loaded but not the malware on it. However, the antivirus rescue disk will be able to see, scan and clean all the hard drives found on your infected computer.

2.3. Clean the infected PC using the antivirus recovery drive

Once you've booted your computer from the antivirus rescue disk, use it to run a full in-depth scan of all the hard drives you have installed on it. Make sure that you configure the scan to be as in-depth as possible. If you can, set the antivirus to open archives, set it to scan for rootkits, set it to scan for PUPs (possibly unwanted programs) and set it to use "advanced heuristics". When malware is found, always choose to either clean the infected files or, if cleaning is not possible, delete the infected files. This is the safest way of making sure your computer will be rid of malware.

If the antivirus reports that your computer is now clean, then move to section 3 in this guide. If your computer is still infected and the antivirus couldn't clean all the malware, repeat the steps in section 2 but using a different antivirus. If that doesn't work either, then move to section 3 in this guide.

3. Priority 3: Recovery

If the malware cleanup worked, follow steps 3.1 and 3.2 in this section. If it didn't, follow steps 3.3 to 3.7 in this section.

3.1. Boot into Windows

If the antivirus from the rescue disk you used earlier managed to clean your infected computer, now it's time to check if Windows was not permanently damaged and it still works. Restart your computer and try to boot normally. If Windows works normally, go to step 3.2. If it doesn't work well, go to step 3.3.

3.2. Verify your data and apps

If you are reading this step then it means that you managed to disinfect your computer by using an antivirus rescue disk and your Windows works normally. If so, you should also check if all the apps you have installed still behave as they should and that your data is still in a good condition.

Even if the operating system is clean and working, that doesn't necessarily mean that your apps or personal data were left undamaged. The malware infection could have destroyed essential files from your installed programs. If that's the case, you will have to reinstall those apps.

3.3. Reinstall Windows

If using an antivirus rescue drive didn't work and your computer is still infected, you are in a very tough spot and your only solution is to format the partition on which Windows is installed and reinstall Windows. If your computer has a recovery partition or if you're using Windows 8.1 or Windows 10, you can reset it to factory defaults. If not, you will have to install Windows from scratch, using an install DVD or a USB memory stick.

We have a few guides that can help you with these procedures, in case you need help:

• How To Download Windows 10 And Create Your Own Installation Media
• How To Install Windows 10 Using Retail Media Or An ISO Image
• How to Install Windows 8.1 RTM On Your Computer
• How to Setup a System from Scratch? The Best Installation Order

3.4. Install a good antivirus

You just reinstalled Windows and that means that at least your system partition is clean from malware. But what if you have multiple partitions or more than one hard drive on your computer. Or what if the virus has spread in your local network and it can infect your PC again?

What you need to do now is to get yourself a really good security solution. Go online to download and install a good security suite. You don't have to buy one yet, as most security vendors offer trial versions of their software. If you don't know which security suite to get, check our Security reviews and choose one with a verdict of at least 3. We recommend that you go with something like Bitdefender Total Security , Kaspersky Total Security or ESET Smart Security.

3.5. Scan your computer

Once you have an antivirus running on your computer, make sure it updates its virus definitions and then run a full system scan, using the most secure options. Make sure that you configure the scan to be as in-depth as possible: set the antivirus to open archives, set it to scan for rootkits, set it to scan for PUPs (possibly unwanted programs) and set it to use "advanced heuristics".

Let the antivirus do its job and, in the meantime, get yourself a cup of tea or coffee. A full comprehensive system scan will probably take a while. Expect to wait at least 20 - 30 minutes, if not an hour or two.

3.6 . Recover your data

You have made a clean installation of Windows and you installed a good antivirus solution. You also made a full and comprehensive virus scan of everything on your computer. You should now be able to recover the data you lost. Plug in the USB memory stick, external hard drive or CDs and DVDs on which you made your backup and scan them with your antivirus. Make sure to clean each and every infected file that may still reside in your recovered files.

3.7. Reinstall your apps

Once you've got all your data back, you should go ahead and reinstall the apps you need and set up Windows to work the way you like it. When done, move to the next section from this guide.

4. Priority 4: Prevent further damage

Now that we have the malware infection removed, we should take some steps that prevent further damage from taking place. Here's what you have to do next:

4.1. Scan your computer with a another antivirus, for a second opinion

By now, you have either managed to clean your computer by using an antivirus rescue disk or you've reinstalled Windows. You should make another full system scan with another antivirus. Just like when you go to a doctor and you're not sure how good he or she is so you get a second opinion from another doctor, antiviruses from different vendors may detect things that the previous one did not. The antivirus scans you ran previously probably cleaned your computer, but there's no such thing as a perfect antivirus. Even the best can miss some malware.

But there's a small problem: you already have an antivirus installed on your computer. Because having two antivirus applications running at the same time is something that may cause your PC to malfunction, we recommend that you use an online antivirus for getting this second opinion. There are plenty of security vendors that offer such solutions. Here are a couple of direct links to such services: Bitdefender QuickScan , ESET Online Scanner , Kaspersky Security Scan. And here's a comparison we ran some time ago: Test Comparison - What is the Best Free Online Antivirus Scanner?.

4.2. Change your passwords

Finally, everything should be OK at this point. Your computer is clean, your files are clean and your data is safe. There is no trace of any virus left. However, you're not safe yet. Lots of viruses don't stop at altering, deleting or simply making your life miserable. Many viruses do other nasty things, like stealing your passwords and leaking personal information to hacker controlled servers on the Internet. That's why, as a final step, we strongly recommend that you change all the passwords you used while having this malware infection. Change your local passwords, the password for your Microsoft account and the passwords you used for your apps and most frequently used online services. This is the only way to make sure that the data possibly stolen by the virus doesn't get into unwanted hands and that you are safe from further damage.

Conclusion

As you can see from this guide, dealing with nasty viruses and disinfecting your system is no easy task to perform. It involved many steps and quite a bit of time and attention. We think that our guide will help most people which find themselves in a tough spot, having to deal with a nasty malware infection. Go through our guide, review it, apply it and let us know how well it works. Is there anything we missed? Are there any other precautions you would like us to add? Let us know using the comments form below.

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