Ma^(Are) waxaad ku dhibtoonaysaa inaad ku xidhid konsole kaaga PS5 shabakad gaar ah oo Wi-Fi ama Ethernet ah? PS5-gaagu^(PS5) ma ku xidhan yahay shabakad laakiin ma laha marin internet? Ma^(Are) awoodid inaad ciyaarto ama soo dejiso abka sababtoo ah PS5-gaagu waxa uu ka sii jarayaa Wi-Fi^{(PS5 keeps disconnecting from Wi-Fi)} ?

Waxaan ku tusi doonaa sida loo xaliyo dhibaatooyinka isku xirnaanta PS5 ee^{(fix PS5 connectivity problems)} ku saabsan Standard and Digital Edition of console. Casharkaan wuxuu daboolayaa hagaajinta cilad-raadinta dhammaan arrimaha suurtagalka ah ee la xiriira internetka ee ku saabsan PlayStation 5 .

1. Xaqiiji lambarka sirta^(Password) ah ee Shabakadda ama Faahfaahinta Amniga^{(Security Details)}

Haddii aad PS5 ku xirayso shabakad sirta lagu ilaaliyo, xaqiiji inaad haysatid erayga sirta ah ee saxda ah. Gelida lambarka sirta ah ee Wi-Fi-ga ee khaldan waxay dhalin kartaa fariin khalad ah "Lama Xiriiri karo Shabakadda Wi-Fi". Haddii aanad hubin, hubi goobaha shabakada ama la xidhiidh maamulaha si aad u xaqiijiso erayga sirta ah.

2. Ku biir Shabakadda Wi-Fi gacanta

Koonsole- kaaga PS5 si toos ah uma ogaan doono shabakad bilaa-waayleed oo qarsoon ilaa aad hore ugu xidhnayd shabakadda. Haddii PS5-gaagu^(PS5) aanu heli karin shabakad, ku biir shabakada gacanta.

Tag Settings > Network Settings > Set Up Internet Connection > Set Up Manually > Use Wi-Fi > Enter Manually .

Geli magaca shabakada ama Aqoonsiga Dejinta Adeegga (SSID)^{(Service Set Identifier (SSID))} , furaha furaha, server-ka wakiilka, iyo macluumaadka kale. Dooro La sameeyay^{(Select Done)} si aad u sii wadato.

Hubi jaangooyooyinka router-ka ama la xiriir maamulaha shabakadda si aad u hesho macluumaadka xiriirka shabakadda.

3. Isticmaal fiilada Ethernet

U beddel shabakada Ethernet haddii ay dhibaato ka jirto isku xirka wireless-ka. Ku xidh fiilada Ethernet ama LAN PS5 kaaga oo deji xidhiidhka fiilada leh ee menu-ka dejinta ee console-ka.

Tag Settings > Network > Settings > Deji isku xirka internetka^{(Set Up Internet Connection)} oo dooro Set Up Wired LAN .

4. Samee Imtixaan Shabakad

PlayStation 5 waxa ay leedahay qalab u dhashay oo lagu baadho laguna ogaado xidhiidhkaaga internet-ka. Qalabku wuxuu baari karaa soo dejinta gaabis ah ama soo dejinta xawaaraha iyo dhibaatooyinka kale ee xiriirka. Haddii PS5-gaagu^(PS5) uu ku xidhmo shabakad laakiin aanu isticmaali karin internet-ka, hubi xoogga signalka shabakada adoo isticmaalaya qalabka.

Fur menu Settings^(Settings) kaaga PS5 , madaxa Network > Connection Status , oo dooro Tijaabi Isku-xirka Internetka^{(Test Internet Connection)} .

Haddii shabakadaadu ay dhaafto dhammaan jeegaga, waxay u badan tahay inay dhibaato ka iman karto konsole ama server-yada Shabakadda PlayStation.

Haddii qalabku muujiyo dhibaato, dib u bilow routerkaaga, oo dib u samee tijaabada. U soo dhawaanshiyahaaga dhanka PS5 ama adeegsiga shabakada xoojisa/fidinta waxay hagaajin kartaa xawaaraha isku xirka. Fiiri siyaabaha kale ee aad ku hagaajin karto calaamada Wi-Fi ee shabakadaada iyo waxqabadka^{(improve your network’s Wi-Fi signal and performance)} .

La xidhiidh adeeg bixiyahaaga internetka ( ISP ) ama maamulaha shabakadaha haddii ay arintu sii socoto.

5. Beddel goobaha server-ka DNS

Qaar ka mid ah isticmaalayaasha PS5 ee Reddit^{(PS5 users on Reddit)} arrimaha xidhiidhka go'an ee internetka iyaga oo u wareegaya server-ka DNS ee Google . Isku day taas oo arag haddii Google's DNS server-ka dadweynaha ee bilaashka ah uu^{(Google’s free public DNS server)} dib u soo celiyo isku xirnaanta internetka PS5 kaaga^(PS5) .

1. Tag Settings > Network > Set Up Internet Connection . U gudub shabakada dhibaatada leh oo taabo badhanka Options ee kontoroolka ^(Options)PS5 .

1. Dooro Settings Advanced.

1. Ka beddel Settings DNS^{(DNS Settings)} ka "Automatic" una beddel Buugga^(Manual) .

1. Marka xigta, deji DNS-ka aasaasiga^{(Primary DNS)} ah 8.8.8.8 iyo kan labaad ee DNS^{(Secondary DNS)} 8.8.4.4. Dooro OK si aad u kaydiso goobaha cusub ee DNS

Isku day inaad ciyaarto ciyaaraha khadka tooska ah ama gasho dukaanka PlayStation^{(PlayStation Store)} oo hubi haddii PS5-gaagu^(PS5) hadda ku xidhmo internetka.

6. Wareegga Korontada routerkaaga

Mararka qaarkood, routerkaaga ama modem-kaaga ayaa laga yaabaa inay ku guuldareystaan ​​inay xaqiijiyaan ama oggolaadaan xiriiryo cusub sababtoo ah cilladaha nidaamka ku meel gaarka ah. Dib-u-kicinta router-kaaga waxay soo celin kartaa xiriirkii sidii caadiga ahayd.

Ka saar adabtarada korantada routerka ka soo baxa darbiga oo dib ugu xidh barta korantada ka dib dhowr ilbiriqsi. Ka saar^(Remove) oo dib u geli batteriga router-ka moobilka ku shaqeeya baytari, ka dibna dib u shid qalabka.

Router-yadu mararka qaarkood way xumaadaan markay kululaadaan. Haddii routerkaaga uu kulul yahay ama kuleyl badan yahay, xir oo u daa inuu qaboojiyo dhowr daqiiqo ka hor intaadan dib u shidin.

7. Dib u soo kici PlayStation 5

Sidii aan hore u soo sheegnay, PS5-kaaga^(PS5) ayaa noqon kara dhibka-gaar ahaan haddii aaladaha kale ay ku xidhmi karaan internetka.

Riix^(Press) badhanka PS ee kontoroolka DualSense , dooro summada korantada ee geeska hoose ee midig, oo dooro Dib u bilow PS5^{(Restart PS5)} .

Haddii kale, ka saar fiilada korantada PS5 ee ka soo baxa gidaarka, sug xoogaa ilbiriqsiyo ah, oo dib u geli. Kadib, isku day inaad mar labaad ku xidho PlayStation 5-kaaga internetka oo hubi haddii taasi xalliso dhibaatada.

8. Kala saar Aaladaha kale

Shabakadaha qaarkood waxay leeyihiin "xeerka isku xirka" kaas oo xaddidaya tirada aaladaha ku biiri kara oo isticmaali kara shabakada isku mar. Markaa haddii PS5-gaagu^(PS5) ama aaladaha kale aanay ku xidhmi karin shabkada bilaa-waayirka ah, shabakadu waxa ay u badan tahay in ay gaadhay xadka xidhiidhka.

Madaxa goobaha router-ka, kordhiso xadka isku xirka shabakada, oo isku day inaad mar labaad PS5 ku xidho shabakada. La xidhiidh maamulaha shabakada haddi aanad geli karin goobaha router-ka. Haddii aadan kordhin karin xadka isku xirka, ka saar aaladaha kale ee shabakada si aad boos ugu hesho PS5 kaaga^(PS5) .

9. Liis cad ka bixi ama ka fur PS5 kaaga

Haddii aaladaha kale ee aan ka ahayn PlayStation 5 ay ku xidhmi karaan shabakad, PS5-gaagu^(PS5) waxay u badan tahay in la xannibay ama lagu daray liiska madow. Haddii aad geli karto maamulka shabakadda, hubi "Maaraynta Qalabka" ama "Mac Cinwaanka Filtering" menu si aad u aragto qalabka xanniban.

Ka fur^(Unblock) oo liis garee PlayStation 5 kaaga si aad dib ugu hesho gelitaanka shabakada La xidhiidh maamulka shabakada si aad u furto qalabkaaga haddi aanad geli karin shabakadaha dejimaha dambeedka.

Joojinta qalabka shabakadaada waxay kuxirantahay nooca ama nooca routerkaaga. Tixraac casharradan ku saabsan aaladaha liis gareynta ee shabakadaha guriga^{(tutorial on whitelisting devices on home networks)} wixii macluumaad dheeraad ah.

10. Hubi heerka Server Network Network^{(PlayStation Network Server Status)}

Haddii server-yada Shabakadda PlayStation^{(PlayStation Network)} ( PSN ) ay maqan yihiin, waxaa laga yaabaa inaadan awoodin inaad ciyaarto ciyaaraha badan ama aad gasho dukaanka PlayStation-xitaa^{(PlayStation Store—even)} haddii PS5 aad leedahay marin internet. Maqnaanshaha server-ka PSN waxa kale oo uu kicin ^(PSN)karaa furaha khaladaadka soo socda ee PS5^{(error codes on the PS5)} : NW-102216-2, NW-102265-6 , NW-102636-8 , WS-116483-3 , iyo NP-103047-5 .

Isticmaal aaladda Adeegga Shabakadda PlayStation^{(PlayStation Network Service tool)} si aad u hubiso heerka adeegga gobolkaaga. Ka dooro waddankaaga ama gobolkaaga liiska hoos-u-dhaca oo sug natiijada.

Haddii adeegyada qaarkood ay ka maqan yihiin gobolkaaga, waa inaad sugtaa ilaa PlayStation ay soo celinayso adeegyada.

11. Cusbooneysii Rooterkaaga Firmware

Wi-Fi router-ka inta badan wuu xumaadaa haddii firmware-koodu uu buggy ama duugoobay. Madaxa bogga shabakadda ee router-kaaga oo ku rakib qalab kasta oo la heli karo ama cusbooneysiin software. Tixraac buug-tilmaameedka router-ka ama la xidhiidh soo-saaraha si aad u hesho tilmaamo gaar ah oo ku saabsan cusboonaysiinta firmware-keeda.

12. Cusbooneysii PS5-gaaga

Cusbooneysiinta software-kaaga PS5 waxay hagaajin kartaa arrimaha Ethernet iyo Wi-Fi^{(fix Ethernet and Wi-Fi issues)} . Laakiin maadaama aanad geli karin internetka, waa inaad ku rakibtaa cusboonaysiinta adoo isticmaalaya USB-ga FAT32-qaabaysan^{(FAT32-formatted USB drive)} .

1. Ku samee galka PS5 ee USB-ga^(USB) , ka dibna ku samee fayl-hoosaad kale oo Cusbooneysii galka waalidka ^(PS5)PS5^(UPDATE) .
2. Soo deji faylka cusboonaysiinta ee PS5^{(Download the PS5 console update file)} kombuyuutar kale oo u kaydi faylka sidii PS5UPDATE.PUP ee wadadda USB-ga^(USB) .
3. Ku xidh USB drive kaaga PS5 console.
4. Riix^(Press) badhanka awooda konsole^(Power) 7-10 ilbiriqsi. Sii daa badhanka Korontada^(Power) marka aad maqasho dhawaaq labaad. Taasi waxay ku shubi doontaa PS5 kaaga qaab badbaado ^(PS5)leh^{(Safe Mode)} .

1. Ku xidh kontaroolaha DualSense console oo taabo badhanka PS.
2. Marka xigta, dooro Cusbooneysii Nidaamka Software^{(Update System Software)} -ka ee ku yaal menu Safe Mode .

1. Ka dooro Cusbooneysii ^(Update)Aaladda Kaydinta USB^{(USB Storage Device)} oo raac isla markiiba.

13. Dib u dajin Router-ka

Ku celi routerkaaga goobaha warshada haddi kuwan cilad-raadinta midkoodna aanu xalin dhibaatada. Router-yada qaarkood waxay leeyihiin badhanka jireed (dib u dejin adag), halka aad kaliya dib u dejin karto qaar ka mid ah goobaha ama liiska maamulka.

Tixraac buug-tilmaameedka routerkaaga si aad u hesho tilmaamo faahfaahsan oo ku saabsan dib-u-dejinta dejinta. Casharradan ku saabsan dib-u-dejinta router-ka-wareerka ee warshadda^{(tutorial on factory resetting a wireless router)} ayaa leh macluumaad dheeraad ah.

14. Dib-u-dejin Warshadeedka PS5-gaaga Settings

Ku soo celinta dejimahaaga PS5 ee warshadda waxay hagaajin kartaa waxqabadka iyo arrimaha isku xidhka.

Tag Settings> Software Settings > System> Reset Options > Restore Default Settings .

Waxaa laga yaabaa inaad hesho degdeg ah si aad u geliso koodhka xaddidan ee konsole-kaaga. Haddii aadan bedelin lambarkaaga xaddidan ee PS5, geli lambarka furaha ee caadiga ah (0000) si aad u bilowdo habaynta nidaamka.

Raadso Taageerada Xirfadlayaasha

Waxaan ku kalsoonahay in mid ka mid ah hagaajinta cilad-bixintan ay tahay inuu hagaajiyo arrimaha la xiriira internetka iyo khaladaadka ku jira PlayStation 5. La xiriir Taageerada PlayStation^{(PlayStation Support)} haddii PS5-gaagu uusan^(PS5) wali ku biiri karin ama uusan ilaalin karin xiriirka Ethernet ama Wi-Fi. Waxa kale oo aad booqan kartaa dukaanka SONY ama PlayStation^{(SONY or PlayStation Store)} si aad PS5 kaaga baarto cilladaha warshadda iyo waxyeelada qalabka.

PS5 Not Connecting to Internet? 14 Ways to Fix

Arе you struggling to connect your PS5 conѕole to a specific Wi-Fi or Ethernet network? Is your PS5 connected tо a nеtwork but has no internet access? Αre you unable to play or download apps because your PS5 keeps disconnecting from Wi-Fi?

We’ll show you how to fix PS5 connectivity problems on the Standard and Digital Edition of the console. This tutorial covers troubleshooting fixes for all possible internet-related issues on the PlayStation 5.

1. Verify the Network’s Password or Security Details

If you’re connecting your PS5 to a password-protected network, verify that you have the correct password. Entering the wrong Wi-Fi password can trigger a “Cannot Connect to the Wi-Fi Network” error message. If unsure, check the network settings or contact the administrator to confirm the password.

2. Join Wi-Fi Network Manually

Your PS5 console won’t automatically detect a hidden wireless network unless you’ve previously connected to the network. If your PS5 can’t find a network, join the network manually instead.

Go to Settings > Network Settings > Set Up Internet Connection > Set Up Manually > Use Wi-Fi > Enter Manually.

Enter the network’s name or Service Set Identifier (SSID), passcode, proxy server, and other information. Select Done to proceed.

Check the router’s settings or contact the network administrator for network connection information.

3. Use an Ethernet Cable

Switch to an Ethernet network if there’s a problem with your wireless connection. Plug an Ethernet or LAN cable to your PS5 and set up the wired connection in the console’s settings menu.

Go to Settings > Network > Settings > Set Up Internet Connection and select Set Up Wired LAN.

4. Run a Network Test

The PlayStation 5 has a native tool for testing and diagnosing your internet connection. The tool can diagnose slow download or upload speeds and other connection problems. If your PS5 connects to a network but can’t use the internet, check the network’s signal strength using the tool.

Open your PS5’s Settings menu, head to Network > Connection Status, and select Test Internet Connection.

If your network passes all the checks, there’s likely a problem with the console or PlayStation Network’s servers.

If the tool reveals a problem, restart your router, and rerun the test. Moving your router closer to the PS5 or using a network booster/extender can improve your connection speed. Check out other ways to improve your network’s Wi-Fi signal and performance.

Contact your internet service provider (ISP) or network administrator if the network issue persists.

5. Change DNS Server Settings

Some PS5 users on Reddit fixed internet connection issues by switching to Google’s DNS server. Try that and see if Google’s free public DNS server restores internet connectivity to your PS5.

1. Go to Settings > Network > Set Up Internet Connection. Navigate to the problematic network and press the Options button on the PS5 controller.

1. Select Advanced Settings.

1. Change the DNS Settings from “Automatic” to Manual.

1. Next, set the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4. Select OK to save the new DNS settings.

Try playing online games or accessing the PlayStation Store and check if your PS5 now connects to the internet.

6. Power Cycle Your Router

Sometimes, your router or modem may fail to authenticate or allow new connections due to temporary system glitches. Rebooting your router can restore the connection to normalcy.

Unplug the router’s power adapter from the wall outlet and reconnect it to the power outlet after some seconds. Remove and reinsert the battery for battery-powered mobile routers, then turn the device back on.

Routers sometimes malfunction when they overheat. If your router is hot or overheating, shut it down and leave it to cool for some minutes before powering it back on.

7. Reboot Your PlayStation 5

As mentioned earlier, your PS5 could be the problem—especially if other devices can connect to the internet.

Press the PS button on the DualSense controller, select the power icon in the bottom-right corner, and select Restart PS5.

Alternatively, unplug the PS5 power cable from the wall outlet, wait for some seconds, and plug it back in. Then, try connecting your PlayStation 5 to the internet again and check if that resolves the problem.

8. Disconnect Other Devices

Some networks have a “connection rule” that limits the number of devices that can join and use the network simultaneously. So if your PS5 or other devices can’t connect to a wireless network, the network has probably hit its connection limit.

Head to the router’s settings, increase the network’s connection limit, and try connecting your PS5 to the network again. Contact the network administrator if you can’t access the router’s settings. If you can’t increase the connection limit, disconnect other devices from the network to make room for your PS5.

9. Whitelist or Unblock Your PS5

If other devices but your PlayStation 5 can connect to a network, your PS5 is probably blocked or blacklisted. If you can access the network’s admin panel, check the “Device Management” or “MAC Address Filtering” menu to view blocked devices.

Unblock or whitelist your PlayStation 5 to regain access to the network. Contact the network admin to unblock your device if you can’t access the network’s backend settings.

Unblocking devices on your network depends on your router’s brand or model. Refer to this tutorial on whitelisting devices on home networks for more information.

10. Check PlayStation Network Server Status

If the PlayStation Network (PSN) servers are down, you may be unable to play multiplayer games or access the PlayStation Store—even if your PS5 has internet access. PSN server outages can also trigger the following error codes on the PS5: NW-102216-2, NW-102265-6, NW-102636-8, WS-116483-3, and NP-103047-5.

Use the PlayStation Network Service tool to check the status of the service in your region. Select your country or region in the drop-down menu and wait for the result.

If some services are down in your region, you’ll have to wait until PlayStation restores the services.

11. Update Your Router’s Firmware

Wi-Fi routers often malfunction if their firmware is buggy or out-of-date. Head to your router’s web panel and install any available firmware or software update. Refer to the router’s instruction manual or contact the manufacturer for specific instructions on upgrading its firmware.

12. Update Your PS5

Updating your PS5’s software can fix Ethernet and Wi-Fi issues. But since you can’t access the internet, you’ll have to install the update using a FAT32-formatted USB drive.

1. Create a PS5 folder on the USB drive, then create another UPDATE sub-folder in the PS5 parent folder.
2. Download the PS5 console update file on another computer and save the file as PS5UPDATE.PUP on the USB drive.
3. Plug the USB drive into your PS5 console.
4. Press the Power button on the console for 7-10 seconds. Release the Power button when you hear a second beep. That’ll boot your PS5 into Safe Mode.

1. Connect a DualSense controller to the console and press the PS button.
2. Next, select Update System Software on the Safe Mode menu.

1. Select Update from USB Storage Device and follow the prompt.

13. Reset the Router

Reset your router to factory settings if none of these troubleshooting fixes resolves the problem. Some routers have a physical (hard reset) button, while you can only reset some from their settings or admin menu.

Refer to your router’s instruction manual for detailed instructions on resetting its settings. This tutorial on factory resetting a wireless router has more information.

14. Factory Reset Your PS5’s Settings

Restoring your PS5’s settings to factory default can fix performance and connectivity issues.

Go to Settings > System software > Reset Options > Restore Default Settings.

You may get a prompt to enter your console’s restriction passcode. If you haven’t changed your PS5’s restriction passcode, enter the default passcode (0000) to start the system settings reset.

Seek Professional Support

We’re confident that one of these troubleshooting fixes should fix internet-related issues and errors on your PlayStation 5. Contact PlayStation Support if your PS5 still can’t join or maintain an Ethernet or Wi-Fi connection. You could also visit a SONY or PlayStation Store to have your PS5 examined for factory defects and hardware damages.

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