Taleefankaagu ma joojiyaa wicitaanada soo gala isla marka aad ka jawaabto? Mise waqtiyo aan kala sooc lahayn inta lagu jiro wada sheekeysiga taleefanka? Dhibaatadu waxay noqon kartaa soo dhawaynta shabakada gacanta oo liidata, nidaamka hawlgalka oo duugoobay, ama arrimo ku saabsan SIM kaarkaaga.

Casharradani waxa ay iftiiminaysaa 12 siyaabood oo suurtagal ah oo lagu joojin karo arrimaha wacitaanka ee wanaagga. Waxaan daboolnaa hagaajinta cilad-raadinta aaladaha Android iyo iOS.

1. Kordhi soo dhawaynta shabakada gacanta

Xoogga signalka gacanta oo liita^(Poor) waa mid ka mid ah sababaha muhiimka ah ee ay telefoonadu u tuuraan wicitaanada gacanta. Hubi barta heerka taleefankaaga oo hubi inay jiraan ugu yaraan laba calaamadood. Haddii talefankaagu uu leeyahay wax ka yar laba bir oo calaamad ah, waxay u badan tahay inaad ka fog tahay munaaradda gacanta ee kuugu dhow.

Marka aad ka fogaato munaaradda taleefanka gacanta, waa sii daciifaysaa soo dhawaynta shabakada gacanta ee taleefankaaga. Isku-xidhka shabakada ku -meel-gaadhka^(Temporary) ah iyo cimilada aadka u daran (Duufaannada, roobka xooggan, dabaysha) ayaa ah arrimo kale oo saameeya tayada shabakadda. Isku day inaad ku wareegtid goobtaada si aad u hesho soo dhawaynta gacanta oo ka fiican. Waxa laga yaabaa in aad ku hesho qaabilaada gacanta ee sagxadaha sare ee dabaqa sare ama dabaqyo badan.

Is-hortaagga jireed (dhismayaasha dhaadheer, buuro, iyo geedo) waxay sidoo kale xannibi karaan calaamadaha shabakada waxayna abuuri karaan aagag dhintay - meelo aan lahayn calaamadaha gacanta. Haddii gurigaaga ama xafiiskaagu uu ku yaal aagga dhintay ee gacanta, xoojiye calaamaduhu waxay noqon kartaa maalgashi wanaagsan. Xoojinta calaamadaha taleefanka gacanta^(Cell) (sidoo kale loo yaqaan "celcelisayaasha gacanta") waxay sameeyaan xannibaadyo jireed waxayna xoojiyaan calaamadaha liita.

Ogow in xoojiyeyaasha gacanta ay kor u qaadaan calaamadaha daciifka ah. Haddi sidahaagu aanu ku lahayn adeega unug^{(carrier doesn’t have cell service)} ee aaggaaga, isticmaalka xoojiye wax farqi ah ma samayn doono.

2. Isku day Habka Diyaaradda

Gelida teleefankaaga iyo ka saarida qaabka diyaaradda^{(airplane mode)} waxa laga yaabaa inay joojiso dhibka wicitaanka.

Qalabka IOS, fur app Settings , ku roga ^(Settings)Qaabka Diyaaradda^{(Airplane Mode)} , sug 30 ilbiriqsi, oo dib u dami.

Android, gal Settings > Network & Internet > Advanced , shid qaabka diyaaradda^{(Airplane mode)} , oo dami 30 ilbiriqsi ka dib.

3. Ka dhig aqoonsiga qofka soo wacaya mid muuqda^{(Caller ID Visible)} (iPhone)

Iyada oo ku xidhan sidahaaga, qarinta aqoonsiga soo wacaha waxa laga yaabaa in ay carqaladayso awoodda aaladdaadu si uu u helo wicitaannada soo socda. Haddii ugu dambeyntii lagugu soo waco wicitaano soo socda, taleefankaaga ayaa laga yaabaa inuu soo dejiyo. Hubi goobaha telefoonkaaga oo hubi in aqoonsigaaga soo wacaha la arki karo.

IPhone, aad Settings > Telefon^(Phone) > Tus my caller ID^{(Show My Caller ID)} and toggle on Show my caller ID .

4. Hubi xidhiidhkaaga internetka

Wicitaannada codka-internetka-ka-soo-baxa^{(Voice-over-the-internet)} ayaa laga yaabaa inay sii socdaan inay hoos u dhacaan haddii xiriirkaaga gacanta ama Wi-Fi-gaaga uu gaabis yahay ama uusan lahayn marin internet. Tijaabi xidhiidhkaaga oo hubso in internetku shaqaynayo. Fur biraawsarkaaga, booqo shabakad kasta, oo la soco sida ugu dhakhsaha badan ee boggu u buuxsamo.

Haddii xidhiidhka gacantaadu uu gaabis yahay, tixraac casharradayada hagaajinta xawaaraha xogta mobaylka^{(tutorial on improving mobile data speed)} si loo hagaajiyo interneedkaaga. Haddii apps ay ku tuurayaan wicitaanada xiriirka Wi-Fi, dib u bilow router oo dib ugu xidh taleefankaaga shabakada. Waa inaad sidoo kale hubisaa siyaabaha kale ee kor loogu qaado signalka Wi-Fi ee intarneedka degdega ah^{(boost Wi-Fi signal for faster internet)} . La xidhiidh adeeg bixiyahaaga haddii xidhiidhkaagu uu yahay mid gaabis ah ama aan shaqaynayn.

5. Cusbooneysii Taariikhda iyo Goobaha Waqtiga

Dejinta wakhtiga iyo taariikhda khaldan waxay burburin kartaa waxqabadka adeegyada gacanta ee taleefankaaga. Hubi dejinta qalabkaaga moobaylka oo hubi inuu isticmaalo taariikhda iyo wakhtiga shabakada-bixisay.

Android, aad Settings > System > Taariikhda & wakhtiga^{(Date & time)} oo shid labadaba Adeegso wakhtiga shabakadu bixiso^{(Use network-provided time)} oo isticmaal aagga wakhtiga shabakadu bixiso^{(Use network-provided time zone)} .

Aaladaha IOS, u tag Settings > General > Taariikhda & Waqtiga^{(Date & Time)} oo shid si toos ah^{(Set Automatically)} .

6. Hubi Cusboonaysiinta Hababka side^{(Carrier Settings Update)}

Bixiyeyaasha shabakadaha gacanta ayaa inta badan soo saara cusboonaysiinta dejimaha side kuwaaso hagaajiya arrimaha saameeya wicitaanada taleefanka iyo adeegyada gacanta. In kasta oo inta badan talefannada casriga ahi ay si toos ah u rakibaan cusboonaysiintan, waxa laga yaabaa in aad gacanta ku bilawdo rakibidda.

Haddii aad leedahay aalad Android ah, tag Settings > About phone oo sug inta aad dejinayso sidaha oo soo booda. Qaar ka mid ah aaladaha Android ayaa leh ikhtiyaar ay ku cusbooneysiiyaan dejimaha sideyaasha^(Settings) gudaha Dejinta > Shabakadda^{(Cellular network)} gacanta > Dejinta sideyaasha^{(Carrier settings)} . La xidhiidh soo saaraha casriga ah ama bixiyaha shabakada si aad u hesho tillaabooyin faahfaahsan oo ku saabsan rakibidda cusboonaysiinta dejinta side side.

On iPhone ah, tag Settings > General > About oo sug ugu yaraan 30 ilbiriqsi.

Taleefankaagu waxa uu leeyahay dejintii u dambaysay ee side side haddii aanad helin degdeg ah si aad ugu rakibto habayn cusub oo side side ah.

7. Dib u fur ama cusboonaysii App(yada)

Codsiyada mobilada mararka qaarkood way xumaadaan haddi ay duugoobeen ama ay bug- fuuleen. Haddii intarneedkaagu uu si sax ah u shaqeeyo, laakiin codsiga wicista^{(calling application)} uu sii daayo wicitaanada, xidh oo dib u fur abka.

Haddii dhibaatadu sii socoto, abka u cusboonaysii noocii ugu dambeeyay ee dukaanka abka ee qalabkaaga. Taasi waa inay hagaajisaa dhibaatada, gaar ahaan haddii appku uu duugoobay ama uu leeyahay cillad. Haddii kale^(Otherwise) , la xidhiidh horumariyaha abka haddii codka ama abka wacitaanka abka uu sii wado hoos u dhigista wicitaannada taleefankaaga.

8. Ka saar oo dib u geli SIM Card

Haddii SIM kaarkaaga si khaldan loo geliyo, waxaa laga yaabaa in taleefankaaga uu la kulmo dhibaatooyin dirida ama helitaanka fariimaha qoraalka ah^{(problems sending or receiving text messages)} iyo wicitaannada gacanta. Kaarka SIM-^(SIM) ka wasakhaysan ama dhaawacan ayaa sidoo kale joojin kara calaamadaha taleefanka gacanta ee taleefankaaga.

Soo saar SIM- kadhkaga oo si tartiib ah ugu masax taabashada birta maro jilicsan, engegan oo aan dheehnayn. Intaa waxaa dheer, ku buufi dhawr qarax oo hawo cadaadisay dekedda SIM- ka si aad boodhka iyo wasakhda u daadiso. Haddii aad kaarka SIM-^(SIM) kaaga ku aragto dhaawac jidheed ama xagtimo culus , la xidhiidh shabakad bixiyahaaga beddelka.

Dib u geli kaarka SIM-^{(SIM card)} ka ee dekedda oo hubi haddii taasi dejinayso wicitaannada gacanta ee qalabkaaga. Aaladaha SIM-^(SIM) ka ee laba -geesoodka ah, isku day inaad geliso kaarka SIM- ka deked kale oo hubi haddii ay taasi hagaajinayso tayada wacitaanka.

Kaadhadhka SIM^(SIM) -ku waxay leeyihiin cimri dherer. Awooda calaamada gacanta iyo soo dhawaynta ayaa laga yaabaa inay hoos ugu dhacdo SIM- ka kaadhadhka hore, gaar ahaan haddii aanay mar dambe helin cusboonaysiinta habaynta side sideyaasha. Haddii kaarka SIM- kaagu uu jiro qiyaastii 5-10 sano, waxay u badan tahay inaad hesho mid cusub. Haddii kale, waxaa laga yaabaa inaad la kulanto xawaaraha xogta mobaylka oo gaabis ah^{(slow mobile data speed)} iyo arrimo wicitaan.

La xidhiidh shabakadaada side haddii aanad hubin inta uu jiro kaarka SIM- kaga ama soo dhawaynta taleefanka gacanta ee gobolkaaga. Sidoo kale^(Likewise) , hubi hagaajinta kale ee marka SIM-kaagu aanu shaqaynayn^{(fixes for when your SIM card isn’t working)} .

9. Taleefankaaga dib u bilow

Dib-u-kicinta nidaamka waxay hagaajin kartaa arrimaha kaadhka SIM-ka^{(SIM card issues)} iyo wac guuldarrada aaladaha iOS^{(call failures on iOS)} iyo Android . Haddii dhibaatadu sii socoto ka dib markaad ka saarto oo aad dib u geliso SIM kaarkaada, xidh telefoonkaaga oo dib u shid.

10. Cusbooneysii Taleefankaaga

Arrinta tuurista wicitaanku waxay ku baahsan tahay noocyada kala duwan ee aaladaha Android iyo iOS. Waxa xiiso leh, si kastaba ha ahaatee, Apple iyo Google waxay inta badan sii daayaan cusboonaysiinta software kuwaas oo hagaajiya cilladaha saameeya wicitaannada gacanta iyo arrimo kale. Tusaale ahaan, iOS 15.1.1 waxaa si cad u siidaayay Apple si ay u wanaajiso waxqabadka hoos u dhaca wicitaanka ee moodooyinka iPhone 12 iyo iPhone 13.

Cusbooneysii sida uu u shaqeeyo taleefankaaga haddii talooyinka sare midkoodna uusan xallin dhibaatada.

Tag Settings > General > Software Update oo taabo Soo dejiso oo ku rakib^{(Download and Install)} si aad u cusboonaysiiso iPhone kaaga noocii ugu dambeeyay ee iOS.

Si aad u rakibto cusboonaysiinta Android , tag Settings > System > Advanced > System Update oo taabo Hubi wixii cusbooneed^{(Check for updates)} .

Tallaabooyinka lagu rakibo cusboonaysiinta Android way kala duwanaan karaan iyadoo ku xidhan nooca taleefankaaga casriga ah ee Android . La xidhiidh soo saaraha taleefankaaga tilmaamo faahfaahsan oo ku saabsan rakibidda cusboonaysiinta Android .

11. Dib u dabee Settings Network

Sidaha is khilaafaya ama dejinta shabakadu waxay khalkhal galin karaan waxqabadka wicitaanka taleefankaaga casriga ah. Dib-u-dejinta shabakadaha qalabkaaga si ay u noqoto mid sax ah ayaa laga yaabaa inay xalliso dhibaatada wicitaanka.

Dib u deji Settings Network iPhone

Si aad dib ugu dejiso Settings network on iPhones ordaya iOS 15 ama ka dib, tag Settings > General > Bedelka ama Dib u dajinta iPhone^{(Transfer or Reset iPhone)} > Dib^(Reset) u dejin . Dooro Dib-u-dejinta Shabakadda Settings^{(Reset Network Settings)} , geli lambarkaaga iPhone-ka ee lambarkaaga, oo tabo Dib-u-dejinta Settings Network^{(Reset Network Settings)} ee xaqiijinta.

Haddii iPhone-kaagu uu ku shaqeeyo iOS 14 ama ka weyn, aad Settings > General > Reset > Dib u deji Settings Network^{(Reset Network Settings)} oo geli lambarkaaga sirta ah.

Dib u deji Dejinta Shabakadda Android

Furo Android Settings , aad Advanced > Dib u dajinta fursadaha^{(Reset options)} > Dib u deji Wi-Fi, mobilka & Bluetooth^{(Reset Wi-Fi, mobile & Bluetooth)} , oo tabo Dejinta Dib^{(Reset Settings)} -u-dejinta .

12. Isticmaal Wi-Fi wicida

Haddii teleefankaaga uu sii wado hoos u dhigida wicitaanada sababo la xiriira calaamadda, isku day inaad isticmaasho Wi-Fi-ga beddelka. Waa sifo kuu ogolaanaysa inaad wacdo telefoon la'aanteed. Marka la furo, Wi-Fi wicida^(Calling) dariiqyada taleefannada ee internetka.

Uma baahnid abka dhinac saddexaad si aad u isticmaasho Wi-Fi wicida. Ku xidh telefoonkaaga shabakad Wi-Fi^(Wi-Fi) ah, oo waad fiican tahay inaad tagto. Haddii shabakadaada side ay taageerto wicida Wi-Fi , tixraac casharkayaga isticmaalka Wi-Fi si aad u samayso wicitaano^{(tutorial on using Wi-Fi to make calls)} . Boostu waxay muujinaysaa wax kasta oo aad u baahan tahay inaad ka ogaato awood siinta iyo isticmaalka Wi-Fi wicida aaladaha Android iyo iOS.

Why Your Phone Drops Calls and How to Fix

Dоes your phone end incoming calls as soon as yоu answer thеm? Or at random moments during a phone conversation? The problem could be poor cellular network reception, an outdated opеrating sуstem, or issues with your SIM card.

This tutorial highlights 12 possible ways to end call drop issues for good. We cover troubleshooting fixes for Android and iOS devices.

1. Boost Cellular Network Reception

Poor cellular signal strength is one of the significant reasons why phones drop cellular calls. Check your phone’s status bar and make sure there are at least two signal bars. If your phone has less than two signal bars, you’re probably far away from the nearest cell tower.

The farther you are from a cell phone tower, the weaker the cellular network reception on your phone. Temporary network congestion and extreme weather (thunderstorms, heavy rain, wind) are other factors that affect network quality. Try moving around your location to get better cellular reception. You may get better cellular reception on higher floors in a high-rise or multi-story building.

Physical obstructions (high-rise buildings, hills, and trees) can also block network signals and create dead zones—areas without cellular signals. If your home or office is in a cellular dead zone, a signal booster might be a good investment. Cell phone signal boosters (also called “cellular repeaters”) maneuver physical obstructions and amplify poor signals.

Note that cellular boosters only enhance weak signals. If your carrier doesn’t have cell service in your area, using a booster will make no difference.

2. Try the Airplane Mode Trick

Putting your phone in and out of airplane mode may stop the call drop issue.

On iOS devices, open the Settings app, toggle on Airplane Mode, wait for 30 seconds, and toggle it back off.

In Android, go to Settings > Network & Internet > Advanced, turn on Airplane mode, and turn it off after 30 seconds.

3. Make Your Caller ID Visible (on iPhone)

Depending on your carrier, hiding your caller ID may interfere with your device’s ability to receive incoming calls. If you eventually receive incoming calls, your phone may drop them off. Check your phone’s settings and ensure your caller ID is visible.

On iPhone, go to Settings > Phone > Show My Caller ID and toggle on Show My Caller ID.

4. Check Your Internet Connection

Voice-over-the-internet calls may keep dropping if your cellular or Wi-Fi connection is slow or doesn’t have internet access. Test your connection and make sure your internet is working. Open your web browser, visit any website, and monitor how fast the page loads.

If your cellular connection is slow, refer to our tutorial on improving mobile data speed to fix your internet. If apps are dropping calls on a Wi-Fi connection, reboot the router and reconnect your phone to the network. You should also check out other ways to boost Wi-Fi signal for faster internet. Contact your service provider if your connection remains slow or nonfunctional.

5. Update Date and Time Settings

Incorrect time and date settings can ruin the performance of cellular services on your phone. Check your mobile device’s settings and ensure it uses the network-provided date and time.

On Android, go to Settings > System > Date & time and turn on both Use network-provided time and Use network-provided time zone.

For iOS devices, go to Settings > General > Date & Time and turn on Set Automatically.

6. Check for Carrier Settings Update

Cellular network providers often roll out carrier settings updates that fix issues affecting phone calls and cellular services. Although most smartphones automatically install these updates, you may have to initiate the installation manually.

If you own an Android device, go to Settings > About phone and wait for a carrier settings update pop-up. Some Android devices have the option to update carrier settings in Settings > Cellular network > Carrier settings. Contact your smartphone manufacturer or network provider for detailed steps on installing carrier settings updates.

On an iPhone, go to Settings > General > About and wait for at least 30 seconds.

Your phone has the latest carrier settings if you don’t get a prompt to install a new carrier settings update.

7. Reopen or Update the App(s)

Mobile applications sometimes malfunction if they’re outdated or bug-ridden. If your internet is working correctly, but the calling application keeps dropping calls, close and reopen the app.

If the problem persists, update the app to the latest version in your device’s app store. That should fix the problem, especially if the app is outdated or has a bug. Otherwise, contact the app developer if the voice or video calling app keeps dropping calls on your phone.

8. Remove and Reinsert SIM Card

If your SIM card is inserted incorrectly, your phone may encounter problems sending or receiving text messages and cellular calls. A dirty or damaged SIM card can also interrupt cell phone signals on your phone.

Eject your SIM card and gently wipe the metal contact with a soft, dry, lint-free cloth. Additionally, spray a few blasts of compressed air in the SIM card port to dislodge dust and dirt. If you notice any physical damage or heavy scratches on your SIM card, contact your carrier network for a replacement.

Reinsert the SIM card in the port and check if that stabilizes cellular calls on your device. For dual SIM devices, try inserting the SIM card into a different port and check if that improves the call quality.

SIM cards have lifespans. Cellular signal strength and reception may drop on older SIM cards, especially if they no longer receive carrier settings updates. If your SIM card is about 5-10 years old, you should probably get a new one. Otherwise, you may experience slow mobile data speed and call issues.

Contact your carrier network if you’re unsure about your SIM card’s lifespan or cell phone reception in your region. Likewise, check out other fixes for when your SIM card isn’t working.

9. Restart Your Phone

A system reboot can fix SIM card issues and call failures on iOS and Android devices. If the problem persists after removing and reinserting your SIM card, shut down your phone and turn it back on.

10. Update Your Phone

Call drop issue is prevalent across several models of Android and iOS devices. Interestingly, however, Apple and Google often release software updates that fix glitches affecting cellular calls and other issues. For instance, iOS 15.1.1 was released explicitly by Apple to “improve call drop performance on iPhone 12 and iPhone 13 models.”

Update your phone’s operating if none of the recommendations above resolves the problem.

Go to Settings > General > Software Update and tap Download and Install to update your iPhone to the latest iOS version.

To install an Android update, go to Settings > System > Advanced > System update and tap Check for updates.

The steps to install Android updates may vary depending on the model of your Android smartphone. Contact your phone’s manufacturer for detailed instructions on installing Android updates.

11. Reset Network Settings

Conflicting carrier or network settings can mess up phone call performance on your smartphone. Resetting your device’s network settings to factory default may resolve the call drop issue.

Reset iPhone Network Settings

To reset network settings on iPhones running iOS 15 or later, go to Settings > General > Transfer or Reset iPhone > Reset. Select Reset Network Settings, enter your iPhone’s passcode, and tap Reset Network Settings on the confirmation.

If your iPhone runs iOS 14 or older, go to Settings > General > Reset > Reset Network Settings and enter your passcode.

Reset Android Network Settings

Open the Android Settings, go to Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth, and tap Reset Settings.

12. Use Wi-Fi Calling

If your phone keeps dropping calls due to signal issues, try using Wi-Fi calling instead. It’s a feature that allows you to make phone calls without a cellular connection. When enabled, Wi-Fi Calling routes phone calls through the internet.

You don’t need third-party apps to use Wi-Fi calling. Connect your phone to a Wi-Fi network, and you’re good to go. If your carrier network supports Wi-Fi calling, refer to our tutorial on using Wi-Fi to make calls. The post highlights everything you need to know about enabling and using Wi-Fi calling on Android and iOS devices.

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