Demo^(Demos) -yada ciyaaraha aad ayey u yar yihiin maalmahan, marka mararka qaarkood waxaad ka iibsan doontaa ciyaar Shabakadda PlayStation^{(PlayStation Network)} waana wax ur ah. Hubaal, waad sii wadi kartaa ciyaarta oo aad rajaynayso inay fiicnaan doonto. Ama waxaad soo saari kartaa codsi lacag celin ah Bakhaarka PlayStation^{(PlayStation Store)} , dib u soo cesha lacagtaada, oo aad iibsato ciyaar aad ka^{(game you actually enjoy)} heshay .

Furaha ayaa ah fahamka siyaasadaha soo celinta PlayStation iyo Sony. In kasta oo ay bixiyaan muddo 14-maalmood lacag celin ah oo deeqsinimo ah, digniinaha ayaa ku lifaaqan hadba nooca ay ka kooban tahay.

Ka Samaynta Dareenka Siyaasadda Lacag -celinta PlayStation^{(Refund Policy)}

Jaleecada hore, siyaasadda lacag-celinta PlayStation^{(PlayStation’s refund policy)} waxay u muuqataa deeqsinimo. Muddo laba toddobaad ah laga bilaabo taariikhda iibka si loo soo celiyo ciyaarta dhijitaalka ah waa wax badan. Si kastaba ha ahaatee, waxaa jira qabsasho weyn.

"Haddii aad bilawday inaad soo dejiso ama baahinta macluumaadka la iibsaday, ma aad u yeelan doontid lacag celin ilaa waxa ku jira khalad yahay mooyaane."

Ciyaaraha iyo ku-darka

Tani waxay ka dhigan tahay inaadan soo celin karin ciyaar sababtoo ah ma aadan jeclayn. Dhab ahaantii, sababta kaliya ee saxda ah ee soo celinta ciyaar buuxda ka dib marka la soo dejiyo waa haddii ciyaartu shaqeyn weydo. Ciyaartu si naadir ah ayay u soo gasho dukaanka iyada oo aan la tijaabin, in kastoo. Tusaalaha kaliya ee ugu weyn ee kan waa Cyberpunk 2077, kaas oo dib u habayn ku sameeyay siyaasadii lacag-celinta PlayStation sababtoo ah tirada dadka necbaa.

Si kastaba ha noqotee, xilliga kala guurka-gen ee hadda jira, qaar ka mid ah ciyaaraha PS4 waxaa laga yaabaa inaysan gadaal u socon^{(backward compatible)} oo la jaanqaadi kara PS5 console ama lid ku ah. Taasi waxay u xisaabsan tahay "aan shaqaynayn" oo waxay ku ansaxaysaa lacag celin.

Waxyaabaha lagu daro, sida baaska xilli-ciyaareedka ama waxyaabaha ciyaarta la isticmaalo, waxay hoos yimaadaan isla qaybta.

Diiwaangelinta

Is-diiwaangelinta ayaa xoogaa kala duwan. Haddii aad iibsatid rukhsad^{(purchase a subscription)} oo ay ogaadaan inaadan ku raaxaysanayn (tusaale ahaan, kaarka dagaalka ee ciyaarta oo leh shuruudo aan macquul ahayn), waxaad haysataa ilaa 14 maalmood si aad u codsato lacag celin. PlayStation waxaa laga yaabaa inay yaraato lacagta soo celinta iyadoo ku saleysan inta aad adeegsatay adeegga.

Dalabka hore

Haddii aad hore u dalbatay ciyaar si fiican, waad burin kartaa dalabkaas hore oo waxaad heli kartaa lacag celin mar kasta ilaa taariikhda la sii daayo ciyaarta. Dhanka kale, haddii aad horay u dalbatay wax ka yar laba toddobaad ka hor inta aan la bilaabin, ciyaartu waxay u hoggaansamaysaa shuruucda la midka ah iibsashada ciyaaraha caadiga ah: waxaad haysataa laba toddobaad ka dib iibsashada.

Sida Ciyaarta Loo Soo Celiyo

Soo celinta ciyaartu maaha mid fudud sida xulashada liiska PlayStation . Waxaad u baahan doontaa inaad la xiriirto Taageerada PlayStation^{(PlayStation Support)} si aad gargaar u hesho. Maskaxda^(Bear) ku hay in lacag-celinta lagu soo celin karo xaalad-kiis; xitaa haddii aad bilowday inaad wax ciyaarto, waxaa jirta fursad uu wakiilku ku siiyo lacag celin haddii aad sharaxdo xaaladda.

Haddii aad ogtahay in aad rabto in aad lacag u soo celiso ciyaarta (laga yaabee in walaal uu iibsaday, ama ma aha waxa aad moodaysay in uu ahaa), halkan waa sida loo soo celiyo.

1. Fur bogga Taageerada PlayStation^{(PlayStation Support)}
2. Dooro nooca macluumaadka aad soo celinayso: ciyaaraha, is-diiwaangelinta, ama dalabaadka hore.

1. Dooro La xidhiidh Taageerada PlayStation^{(Select Contact PlayStation Support)} .
2. Dooro Bakhaarka PS & Lacag celinta

1. Dooro lacag celinta dukaanka PlayStation.
2. Dooro sheeko toos ah

1. Geli^(Enter) magacaaga hore iyo kan dambe, ka dibna dooro Bilow Sheekaynta^{(Start Chatting)} .

1. Waxaad marka hore la hadli doontaa chatbot-ka kaas oo ku weydiin doona inaad tahay mulkiilaha akoontiga PSN ee lagu soo dalacay. Dooro Haa.

1. Dooro nooca macluumaadka aad rabto inaad soo celiso.

1. Dooro sababta aad u rabto in aad u soo celiso.

Iyadoo ku xiran jawaabtaada, bot-ku wuxuu sii wadi doonaa inuu weydiiyo su'aalaha. Ka jawaab^(Answer) su'aalaha oo dhan, ka dib waxaad la xiriiri doontaa wakiilka nool. Haddii uusan jirin wakiil nool, bot-ku wuxuu ku siin doonaa lambarka aqoonsiga taageerada^{(Support ID)} oo aad u baahan doonto inaad la socoto ilaa aad la hadasho wakiil nool.

Haddii ciyaartu buuxiso shuruudaha, waa in aad hesho lacag celin buuxda. Ma ahan mid toos ah sida siyaasadaha lacag celinta qaarkood, sida kuwa Xbox ama Amazon , laakiin waa ikhtiyaarka kaliya ee loo heli karo dukaanka PlayStation Store^{(PlayStation Store)} .

Inta badan, PlayStation waxay ku soo celin doontaa lacagta habka lacag bixinta ee asalka ah. Waxaa jira dhowr nooc oo lacag bixin ah oo aan oggolayn tan, in kastoo. Kuwaas waxaa ka mid ah Bancontact , Paysafecard , iyo foojarrada lacagta. Xaaladahan oo kale, lacagta waxaa lagu soo celiyaa jeebka PSN^{(PSN Wallet)} .

Digniin yar. Waxaa jira xoogaa talo ah oo online ah oo aad weydiisan karto in lagugu soo celiyo kaarka deynta haddii aadan heli karin soo celinta dukaanka PS . ^{(PS Store)}Ha samayn tan. In sidaas la sameeyo waxay keeni doontaa in la mamnuuco akoonkaaga oo aad lumiso dhammaan macluumaadkaaga dhijitaalka ah.

Adduunka ku habboon, PlayStation waxay qaadan doontaa siyaasad lacag celin ah oo la mid ah Steam^{(refund policy similar to Steam)} . Haddii aad ciyaarto wax ka yar laba saacadood, waxaad haysataa 14 maalmood oo aad ku soo celiso ciyaarta. Nasiib darro, arrintu sidaas maaha. Ka digtoonow waxa aad iibsanayso. Akhri dib u eegista ka hor intaadan iibsan, oo codso lacag celinta sida dhif ah ee suurtogalka ah. Lacag celinta yar ee aad codsatay, waxay u badan tahay inay ku caawiyaan dukaanka PlayStation Store .^{(PlayStation Store)}

How to Return PS4 and PS5 Games to the Playstation Store for a Refund

Dеmos for games are few and far between these days, so sometimes you’ll buy a game from the PlayStation Network and it’s a total stinker. Sure, you could keep playing it and hоpe it gets bettеr. Or you could issυe a refund request to the PlayStation Stоre, get yоur moneу back, and buy a game you actually enjoy.

The key is understanding PlayStation’s and Sony’s refund policies. While they give a generous 14-day refund period, caveats are attached depending on the type of content.

Making Sense of PlayStation’s Refund Policy

At first glance, PlayStation’s refund policy seems generous. A two-week period from the date of purchase to return a digital game is a lot. However, there’s a major catch.

“If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.”

Games and Add-ons

This means you can’t return a game because you didn’t like it. In fact, the only valid reason for returning a full game after downloading it is if the game doesn’t work. A game rarely makes it to the store without being tested, though. The only major example of this is Cyberpunk 2077, which revamped PlayStation’s refund policy due to the number of people that hated it.

However, with the current cross-gen transition period, some PS4 games might not be backward compatible with a PS5 console or vice-versa. That counts as “non-functional” and is valid for a refund.

Add-on content, like season passes or game consumables, fall under the same category.

Subscriptions

Subscriptions are slightly different. If you purchase a subscription and find you don’t enjoy it (for example, a battle pass for a game with unreasonable requirements), you have up to 14 days to request a refund. PlayStation might reduce the refund amount based on how much you used the service.

Pre-Orders

If you pre-ordered a game well in advance, you can cancel that pre-order and receive a refund at any point until the game’s release date. On the other hand, if you pre-ordered fewer than two weeks before launch, the game abides by the same rules as normal game purchases: you have two weeks after purchase.

How to Return a Game

Returning a game isn’t as simple as selecting it within the PlayStation menu. You’ll need to contact PlayStation Support for help. Bear in mind that refunds can be issued on a case-by-case basis; even if you’ve started playing something, there’s a chance a representative may give you a refund if you explain the situation.

If you know you want a refund for a game (maybe a sibling purchased it, or it isn’t what you thought it was), here’s how to return it.

1. Open the PlayStation Support page.
2. Select the type of content you’re refunding: games, subscriptions, or preorders.

1. Select Contact PlayStation Support.
2. Select PS Store & Refunds.

1. Select PlayStation Store refunds.
2. Select Live chat.

1. Enter your first and last name, then select Start Chatting.

1. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. Select Yes.

1. Select the type of content you want to refund.

1. Select the reason you want to refund it.

Depending on your answer, the bot will continue to ask questions. Answer all the questions, after which you will be in touch with a live agent. If there is no live agent, the bot will provide you with a Support ID number that you’ll need to keep track of until you can speak with a live agent.

If a game meets the criteria, you should receive a full refund. It’s not as straightforward as some refund policies, like those from Xbox or Amazon, but it’s the only option available for a PlayStation Store purchase.

In most cases, PlayStation will refund the money to the original payment method. There are a few payment types that don’t allow this, though. These include Bancontact, Paysafecard, and money vouchers. In situations like this, the money is refunded to your PSN Wallet.

A few warnings. There are bits of advice online that you can ask for a chargeback on your credit card if you can’t get a PS Store refund. Do not do this. Doing so will result in a ban on your account and losing all your digital content.

In an ideal world, PlayStation would adopt a refund policy similar to Steam. If you play less than two hours, you would have 14 days to return a game. Unfortunately, this isn’t the case. Be wary of what you buy. Read reviews before purchasing, and request refunds as rarely as possible. The fewer refunds you’ve asked for, the more likely PlayStation Store reps are to help you.

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