Haddii aad ku aragto wax biil ah oo aan la garanayn oo lagugu soo oogay MSbill.info (Microsoft) ama bill.ms.net e-statement bangigaga bilaha ah ama lacag kale oo kasta, waad baari kartaa. Boostada la bixiyay waxay ku siinaysaa tilmaamo ku saabsan sida loo sameeyo baaritaan ku saabsan kharashka biilasha ee Microsoft ama MSbill.info .

Ka baadh kharashka biilasha Microsoft ama MSbill.info

Waxaa jira marar badan oo aan ogaano in kharashka la dhimay sababtoo ah lacag la'aan, kaadh dhacay, ama marka isbeddel lagu sameeyo macluumaadka biilasha. Marka, Microsoft ayaa dib u soo dallicisa akoontiga dhowr maalmood ka dib. Haddii aad hubiso in si cadaalad darro ah lagugu soo oogay, waxaad u baari kartaa macluumaadka biilasha sida soo socota:

1. Hubi Taariikhda Dalbashadaada
2. Hubi Taariikhda Iibka
3. Maamul doorashooyinka lacag bixinta.

1] Hubi Taariikhda Dalbashadaada

Walxaha aad iibsato/iibsato, ama rukunnada aad bixiso, had iyo jeer waxay muujisaa Taariikhda Dalbashadaada^{(Order History)} . Markaa tag boggan^{(this page)} oo ku gal akoonkaaga Microsoft . Haddii aad isticmaalayso in ka badan hal akoon oo Microsoft ah, mid walba u gal si aad u hubiso taariikhda dalbashadaada.

Is barbar dhig akoonkaaga iyo qarashka laga hadlayo. Waxaa suurtogal ah in kharashka lama filaanka ah uu noqdo isdiiwaangelinta ama iibsi khaldan oo qof qoyskaaga ah Tani waxay badanaa dhacdaa markaad u ogolaato xubnaha qoyska inay la wadaagaan qalabka akoonkaaga. Markaa, waxa laga yaabaa inay wax iibsadaan iyaga oo aan sidaas odhan wakhtigaas. Si loo xaqiijiyo tan,

Aad kooxdaada qoyska^{(Family group)} oo ku soo gal akoonkaaga Microsoft . Soo hel magaca xubinta qoyska oo aad jeclaan lahayd inaad aragto iibkiisa.

Dooro ' doorashooyin badan^{(More options)} ' > ' Kharashaadka'^{(Spending’)} , ka dib, iibsigii dhawaa, hoos ugu dhaadhac ' Taariikhda Iibka^{(Purchase history)} '.

Haddii aad jeclaan lahayd inaad hubiso in ka badan 90 maalmood taariikhda iibka, weyddii xubin qoyskaaga inuu u saxiixo kooxda qoyskaaga.

Marka xigta, aad ' Bixinta & biilasha'^{(Payment & billing’)} oo dooro ikhtiyaarka ' Dalbashada taariikhda '.^{(Order history)}

Si looga fogaado kharashaadka lama filaanka ah ee xubnaha qoyska ama kuwa kale, ka hortag iibsiyada shilalka ah ama aan la ogolayn ee Microsoft Store adiga oo u baahan erayga sirta ah iibsi kasta. Si faahfaahsan uga eeg qoraalkan tilmaamaha^(post) .

2] Maareynta doorashooyinka lacag-bixinta

Haddii aad ka shakisan tahay in qof helay macluumaadkaaga lacag bixinta, la xidhiidh bixiyaha lacag bixinta isla markaaba si aad uga hortagto wax kharash ah oo kale. Sidoo kale, beddel xogtaada ikhtiyaarka lacag bixinta ee akoonkaaga Microsoft . Tag ' doorashooyinka lacag-bixinta^{(Payment options)} '.

Halkan, ka saar macluumaadka kaadhka deynta ama kaadhka deynta.

Waxa kale oo aad baari kartaa haddii lagugu soo oogay si aan loo baahnayn adiga oo hubinaya in:

• Waxaad isticmaashay kaarka deynta markii ugu horeysay Microsoft^{(You used a credit card for the first time with Microsoft)} - Haddii aad ka soo iibsatay Microsoft kaarka deynta cusub, ogolaansho yar ayaa inta badan la dhigayaa si loo xaqiijiyo macluumaadka biilasha. Eedeymahan waa la rogay, si kastaba ha ahaatee. Markaa, looma baahna in laga walwalo.
• Haddii aad leedahay biilasha soo noqnoqda ee ^{(If you have a recurring bills for)}Xbox Live, Office 365, OneDrive, ama Skype rukhsad^{( Xbox Live, Office 365, OneDrive, or Skype subscription enabled)} - Mararka qaarkood, waxaad isku qortaa isdiiwaangelinta tijaabada ah ee bilaashka ah laakiin ku guuldareysatid inaad tirtirto wakhtiga. Sidan oo kale, si toos ah ayaa laguugu diiwaan gelinayaa lacag bixin, sidaas darteed, lacag ayaa lagugu soo dalacayaa. Si aad u hubiso inaad leedahay rukunka biilasha soo noqnoqda, Gal^(Sign) Adeegyada & isdiiwaangelinta^{(Services & subscriptions)} . Sidoo kale, haddii aad leedahay in ka badan hal akoon oo Microsoft ah, mid walba u soo gal si aad u hubiso rukhsadnimadaada oo aad u raadiso rukunsad kasta oo leh biilasha soo noqnoqda.
• Iibkaga badan waxa loo qaybiyaa hal lacag ah -^{(Your multiple purchases are grouped into a single charge – )} Haddii aad wax ka iibsatid dukaanka Microsoft^{(Microsoft Store)} laakiin aad ku qaadato dhawr maalmood, Microsoft waxa ay biilashaas ku soo dalacdaa hal kharash. Si loo xaqiijiyo tan, waxaad hubin kartaa Taariikhda Dalbashadaada^{(Order History)} .
• Dalabkaagii waxa loo kala qaybiyay shixnado badan iyo biilal, ama dhoofintu waa la daahiyay^{(Your order was split into multiple shipments and billings, or shipping was delayed – )} -Awaamiirta ay ku jiraan shay badan ayaa mararka qaarkood loo qaybiyaa shixnado kala duwan waxaana lagu dalacaa 'markabkiiba'. Tan waxaa si gaar ah loogu arkaa alaabooyin horay loo dalbado, alaab gadaal ku taal, ama dalabyo ka yimid meelo kala duwan. Markaa, marka shaygu bakhaarku ka dhammaado, raritaanku dib buu u dhacayaa, biilashana sidoo kale. Waxaad xaqiijin kartaa tan, adiga oo hubiya taariikhda Dalbashadaada oo la barbar dhigo bayaanka si aad u ogaato sida laga yaabo in dalabkaagu loo kala qaybiyay sidii biilal kala duwan. Sidoo kale, hubi in taariikhaha rarida ay ka duwan yihiin shay kasta.
• Waxaad haysataa dalab hore - ^{(You have a pre-order – )}Microsoft inta badan kama soo dalacdo dalabaadka hore ee alaabta jirka ilaa ay ka soo dajiyaan. Si kastaba ha ahaatee, bixiyaha lacag bixinta ayaa laga yaabaa inuu kuu hayo ogolaansho qadar yar ama ilaa inta aad iibsatay. Kuwaas, si kastaba ha ahaatee, inta badan waa la rogaa ka hor inta aan la dhoofin alaabta.

Waxaan rajeynayaa inaad u heli doonto boostada mid waxtar leh.

How to investigate a billing charge from Microsoft or MSbill.info

If you notice any unknown billing сharged against yoυ by MSbill.info (Microsoft) or bill.ms.net in your monthly bank e-statement or any other payment, you can investigate it. The given post provides instructions on how to make an inquiry regarding a billing charge from Microsoft or MSbill.info.

Investigate a billing charge from Microsoft or MSbill.info

There are many instances where we notice that a charge has been declined due to insufficient funds, an expired card, or when changes are made in the billing info. So, Microsoft bills the account again after a few days. If you are sure that you have been charged unfairly, you can investigate the billing info as follows:

1. Check your Order History
2. Check Purchase History
3. Manage Payment options.

1] Check your Order History

The stuff you buy/purchase, or subscriptions you pay for, always show up your Order History. So go to this page and sign in with your Microsoft account. If you are using more than one Microsoft account, sign in to each one to check your order history.

Compare your account with the charge in question. It’s possible the unexpected charge may be for a subscription or a mistaken purchase by someone in your family. This mainly happens when you allow family members to share a device with your account. So, they may purchase something without saying so at the time. To verify this,

Go to your Family group and sign in with your Microsoft account. Find the name of the family member whose purchases you’d like to see.

Select ‘More options‘ > ‘Spending’, then, for recent purchases, scroll down to ‘Purchase history‘.

If you would like to check more than 90 days of purchase history, ask your family member to sign in to your family group.

Next, go to ‘Payment & billing’ and choose ‘Order history’ option.

To help avoid unexpected charges from family members or others, prevent accidental or unauthorized purchases from Microsoft Store by requiring a password for any purchase. See this post for instructions in detail.

2] Managing Payment options

If you suspect that someone has acquired your payment info, contact your payment provider immediately to prevent any more charges. Also, change your payment option info in your Microsoft account. Go to ‘Payment options’.

Here, remove debit or credit card information.

You can also investigate if you were charged unnecessarily by, checking whether:

• You used a credit card for the first time with Microsoft – If you have made a purchase from Microsoft with a new credit card, a small authorization hold is often placed to verify billing info. These charges are reversed, however. So, no need to worry about it.
• If you have a recurring bills for Xbox Live, Office 365, OneDrive, or Skype subscription enabled – Sometimes, you enroll yourself for a free trial subscription but fail to cancel it in time. As such, you automatically get enrolled for a paid subscription and thus, charged for it. To check if you have a subscription with recurring billing, Sign in to Services & subscriptions. Also, if you have more than one Microsoft account, sign in to each one to check your subscriptions and look for any subscriptions with recurring billing.
• Your multiple purchases are grouped into a single charge – If you make multiple purchases from Microsoft Store but span it over a few days, Microsoft bills all those purchases as one charge. To verify this, you can check your Order History.
• Your order was split into multiple shipments and billings, or shipping was delayed – Orders that include multiple items are sometimes split into different shipments and billed on ‘per shipment’ basis. this is especially seen with items that are pre-orders, items that are on backorder, or orders that come from different locations. So, when an item is out of stock, shipping gets delayed and so does the billing with it. You can verify this, by checking your Order history and comparing it with the statement to find out how your order might have been split as different billings. Also, check if the shipping dates are different for each item.
• You have a pre-order – Microsoft mostly does not charge pre-orders for physical items until they ship. However, your payment provider may place an authorization hold for a small amount or up to the amount of your purchase. These, however, are usually reversed before the item ships.

Hope you find the post helpful.

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