Haddii aad la kulanto wax dhibaato ah qalabkaaga Microsoft Surface , waxaad ka codsan kartaa adeeg online ah. Si kastaba ha ahaatee, waxaad u baahan tahay inaad hubiso waxyaabaha qaarkood ka hor intaadan tagin wacitaanka ugu dambeeya. Raac tilmaamaha hoose si aad ugu diyaariso Dushaada^(Surface) adeega.

Sida loo diyaariyo dusha sare^(Surface) ee adeega

Kahor intaadan u dirin dusha sare ee adeega, hubi inaad

1. Diiwaangeli aaladdaada dusha sare
2. Ka saar qalabka
3. Ku keydi xogtaada daruuraha ( OneDrive )
4. Ku kaydi feylashaada USB Drive adigoo isticmaalaya Taariikhda Faylka^{(File History)}
5. U samee gacan kaabsi faylalka Xogta^{(Outlook Data Files)} Muuqaalka

Waa kan sida loo sameeyo!

1] Diiwaangeli aaladdaada dusha sare

Booqo Microsoft.com halkan oo ku diiwaan geli qalabkaaga dusha koontada ^(Surface)Microsoft .

Akhri wax la xidhiidha^{(Related read)} : Taxaddar aad samayso ka hor inta aanad u dirin PC-gaaga ama Laptop-kaaga dayactirka^{(Precautions to take before sending your PC or Laptop for repair)} .

2] Ka saar Alaabta

Ilaa ay Taageerada Dusha^{(Surface Support)} si gaar ah kuu ogeysiiso inaad u soo dirto dusha sare, ka saar agabyada soo socda. Waxaa ka mid ah,

• Daboolka Qorista Dusha ( Daboolka^(Cover) Taabashada ama Daboolka ^(Cover)Nooca^{(Type Cover)} )
• Kiiboodhka
• Flash Drive/kaarka xusuusta
• Jiirka
• Korontada
• Dusha Dusha
• Sameecado-madaxeedka, adabtarada maqalka, iyo fiilooyinka maqalka ee kale.

3] Ku keydi xogtaada OneDrive

Kahor intaadan u dirin dusha sare ee adeega, waxaad dooran kartaa inaad nuqul ka sameyso faylashaada iyo faylalkaaga OneDrive adiga oo ku soo gala akoonkaaga Microsoft . Dhammaan goobahaaga gaarka ah iyo dookhyadaada ayaa lagu kaydiyaa OneDrive waxaana lagu soo celiyaa qalabkaaga marka uu ka soo noqdo adeegga oo aad doorato inaad ku soo gasho isla akoon Microsoft .

Taas awgeed, fur File Explorer oo tag faylasha/faylalka aad rabto inaad u guurto OneDrive .

Midig ku dhufo doorashadaada oo dooro ' Koobi^(Copy) '. Kadib midig-guji galka OneDrive oo dooro ' Paste '.

Waxa kale oo aad u jiidi kartaa faylasha aad dooratay galka OneDrive si aad u dhaqaajiso.

Waxaad sidoo kale ka samayn kartaa mid la mid ah OneDrive.com . Si aad sidaas u samayso, aad OneDrive.com oo ku gal akoontada aad isticmaalayso si aad u gasho Dushaada^(Surface) .

Soo hel oo dooro ' Upload ' doorashada

Marka xigta, baadho faylkaaga oo dooro ' Fur^(Open) '.

4] Ku kaydi^(Backup) faylashaada darawalka USB adoo isticmaalaya Taariikhda Faylka^{(File History)}

Taariikhda Faylka^{(File History)} waxaa lagu dhex dhisay nidaamka Windows 10. Sidan oo kale, waxay u timaadaa sidii xal fudud si aad u bilowdo inaad ku taageerto faylashaada gaarka ah. Waxaad isticmaali kartaa sifadan si aad ugu kaydiso darawalka dibadda ama goobta shabakada Tan awgeed,

Dooro badhanka Start ?, dooro ' Settings ' oo tag qaybta ' Cusbooneysii & Amniga^{(Update & Security)} '.

Halkaa, ka dooro 'Backup'> '+' ( Ku dar^(Add) wadista), oo dooro drive dibadda ah ama goobta shabakada si aad u kaydiso.

5] U samee^(Create) kayd-buuxa oo loogu talagalay Files Data Outlook^{(Outlook Data)}

Haddii aad isticmaalayso Outlook app si aad ugu xidho akoonkaaga iimaylka, fursada waxa weeye in aad isticmaalayso Outlook Data Files ( .pst iyo .ost files). Way kuu fiican tahay inaad gacanta ku kaydiso faylashan

Fur Outlook, dooro tab 'File' si aad u aado ' Settings Account^{(Account Settings)} '.

Halkaa, hoosta ' Akoonka Settings^{(Account Settings)} ' u beddel ' Data Files ' tab oo marka la helo raadi meel gelinta meesha uu ku leeyahay fayl ku dhammaanaya .PST.

Marka la arko, dooro 'Open Location File'.

Gudaha Faylka Explorer^{(File Explorer)} , nuqul ka samee Faylasha Xogta Muuqaalka^{(Outlook Data Files)} meel kale oo lagu kaydiyo, sida USB flash drive.

Fadlan^(Please) ogow in xogta Dushaada^(Surface) la tirtiro iyadoo qayb ka ah nidaamka adeegga. Markaa, waa lagama maarmaan inaad qaado tillaabooyin aad ku kaydinayso xogtaada haddii aad go'aansato inaad u dirto Dushaada^(Surface) adeeg.

Akhri marka xigta^{(Read next)} : Waxyaabaha la sameeyo ka dib marka aad hesho qalabkaaga dusha sare Adeegga kadib^{(Things to do after you receive your Surface device after Service)} .

How to prepare your Surface for service

If you are experienсing any problem with your Microsoft Surface device, you can request service for it online. However, you need to keep certain things in check before taking the final call. Follow the instructions given below to prepare your Surface for service.

How to prepare your Surface for service

Before you send your Surface for a service, make sure you

1. Register your Surface device
2. Remove accessories
3. Save your data to the cloud (OneDrive)
4. Back up your files to a USB drive via File History
5. Create a manual backup for Outlook Data Files.

Here’s how to go about it!

1] Register your Surface device

Visit Microsoft.com here and register your Surface device with your Microsoft account.

Related read: Precautions to take before sending your PC or Laptop for repair.

2] Remove Accessories

Unless Surface Support has specifically informed you to send them with your Surface, remove the following accessories. These include,

• Surface Typing Cover (Touch Cover or Type Cover)
• Keyboard
• Flash Drive/ Memory card
• Mouse
• Power supply
• Surface Dock
• Headphones, audio adapter, and other audio cables.

3] Save Your data to OneDrive

Before sending your Surface for the service, you can choose to copy your files and folders to OneDrive by signing in with your Microsoft account. All your personal settings and preferences get stored in OneDrive and are synced back to your device once it is back from service and you opt to sign in with the same Microsoft account.

For this, open File Explorer and go to the files/folders that you want to move to OneDrive.

Right-click your selections and select ‘Copy’. Then right-click your OneDrive folder and select ‘Paste’.

You also can drag the files you selected to the OneDrive folder to move them.

You can also do the same from OneDrive.com. To do so, go to OneDrive.com and sign in with the account you use to sign in to your Surface.

Find and select ‘Upload’ option.

Next, browse to your file and select ‘Open’.

4] Backup your files to a USB drive via File History

File History is built-in to Windows 10 system. As such, it comes across as a simple solution to get started with backing up your personal files. You can use this feature to back up to an external drive or network location. For this,

Select Start button?, choose ‘Settings’ and go to ‘Update & Security’ section.

There, select ‘Backup’ > ‘+’ (Add a drive), and choose an external drive or network location for your backups.

5] Create a manual backup for Outlook Data Files

If you’re using the Outlook app to connect to your email account, chances are that you are using Outlook Data Files (.pst and .ost files). It’s good for you to back up these files manually.

Open Outlook, select the ‘File’ tab to go to ‘Account Settings’.

There, under ‘Account Settings’ switch to ‘Data Files’ tab and when found search for an entry where the location has a file ending with .PST extension.

When seen, select ‘Open File Location’.

In File Explorer, copy the Outlook Data Files to another storage location, like a USB flash drive.

Please note that the data on your Surface gets erased as part of the service process. So, it is essential that you take measures to back up your data should you decide to send your Surface in for service.

Read next: Things to do after you receive your Surface device after Service.

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