Ma waxaad ku sii arkaysaa qalad " Akoonkaagu^(Your) wuxuu ku curyaamay App Store iyo iTunes" ee iPhone, iPad, iPod, ama Mac ? Taasi waxay dhacdaa marka aad qabto dhibaato daran Apple ID . Tusaale ahaan, akoonkaaga waxa laga yaabaa in uu ahaa mawduuca jebinta amniga. Ama, waxay noqon kartaa arrimo biilasha aan la xallin ama kharashyada lagu muransan yahay ee iibsiyadii hore.

Wax iibsi ah kuma samayn kartid App Store ama dukaanka iTunes ilaa^(Store) aad xalliso arinta. Waxa kale oo suurtogal ah in aanad isticmaali karin adeegyada Apple sida FaceTime iyo iMessage inta lagu jiro wakhtigaas.

Laakin halka Apple ay ku talineyso in lala xiriiro Taageerada Apple^{(Apple recommends contacting Apple Support)} si loo hagaajiyo Aqoonsiga Apple^{(Apple ID)} naafada ah , waxaa laga yaabaa inaad haysato fursad aad adigu wax ku xalliso adigoo ka shaqeynaya talooyinka hoose.

Beddel lambarkaaga aqoonsiga Apple

Sababaha amniga-sida isku dayga soo noqnoqda ee gelitaanka erayga sirta ah-waxay keeni kartaa qaladka "iTunes/App Store account disabled" Sidaa darteed, isku day inaad beddesho lambarkaaga aqoonsiga Apple^{(Apple ID)} isla markiiba.

Ku beddel erayga sirta ah ee aqoonsiga Apple ee iPhone iyo iPad^{(Change Apple ID Password on iPhone & iPad)}

1. Fur Settings app oo ku dhufo aqoonsiga Apple^{(Apple ID)} .

2. Taabo Password & Security .

3. Taabo Beddel erayga sirta ah^{(Change Password)} .

4. Geli lambarkaaga aqoonsiga ee iPhone.

5. Ku buuxi^(Fill) erayga sirta ah ee cusub gudaha New and Verify fields oo taabo Beddel^(Change) .

Ku beddel erayga sirta ah ee aqoonsiga Apple ee Mac^{(Change Apple ID Password on Mac)}

1. Fur Doorashooyinka Nidaamka^{(System Preferences)} . 

2. Dooro Apple ID .

3. Dooro Password & Security dhinaca bar-side.

4. Dooro Beddel erayga sirta ah^{(Change Password)} .

5. Geli eraygaaga sirta ah ee isticmaalaha Mac oo dooro Allow .

6. Ku buuxi^(Fill) lambarka sirta ah ee cusub Password^{(New Password)} -ka cusub oo hubi meelaha sirta^{(Verify Password)} ah oo dooro Bedel^(Change) .

Dib u dajin Apple ID Password Online

Haddii ay dhibaato kaa haysato bedelida eraygaaga aqoonsiga Apple^{(Apple ID)} adigoo isticmaalaya Settings ama App Preferences^{(System Preferences)} , isku day inaad isticmaasho Apple's online password reset portal.

1. Booqo https://iforgot.apple.com adoo isticmaalaya Safari ama Chrome mid ka mid ah aaladahaaga Apple .

2. Geli ciwaanka emailka ee la xidhiidha aqoonsiga Apple^{(Apple ID)} oo dooro Continue .

3. Geli lambarka taleefankaaga aqoonsiga Apple oo dooro Continue .

4. Waxaad heli doontaa ogeysiis iPhone kaaga, iPadka, ama Mac — dooro ^{(Mac—select)} Show ama Oggolow^(Allow) markay taasi dhacdo.

5. Geli lambarka sirta ah ee qalabka oo raac mid kasta oo ka mid ah tilmaamaha shaashadda si aad u dhammaystirto habka dib u dejinta erayga sirta ah.

6. Waxaa laga yaabaa inaad u baahato inaad xaqiijiso ficilkaaga adigoo gelinaya koodka xaqiijinta laba-factor ee aad ka hesho qalab kale oo aad ku kalsoon tahay ama adigoo isticmaalaya furaha soo kabashada aqoonsiga Apple . Ha^(Don) iloobin inaad ku soo gasho dhammaan aaladahaaga Apple erayga sirta ah ee saxda ah ka dib.^(Apple)

Cusbooneysii ama ku dar habka lacag bixinta

Dhibaatooyinka biilka ama iibsiyada abka ee lagu muransan yahay waxay sidoo kale keeni karaan khaladaad "iTunes/App Store akown la'aan" Isku day inaad cusboonaysiiso habka lacag-bixintaada hadda (tusaale, kaarka deynta) ama ku darto foom lacag-bixineed cusub oo hubi haddii ay taasi ku caawinayso.

Update/Add Payment Method on iPhone & iPad

1. Fur Settings app oo taabo Apple ID .

2. Taabo Bixinta & Rarista^{(Payment & Shipping)} .

3. Cusbooneysii faahfaahinta lacag bixintaada ama taabo Ku dar Habka Lacag bixinta^{(Add Payment Method )} si aad ugu darto nooc cusub oo lacag bixin ah.

Update/Add Payment Method on Mac 

1. Fur App Store .

2. Dooro sawirka profile kaaga dhanka bidix ee hoose ee daaqada App Store .

3. Dooro Macluumaadka Muuqaalka^{(View Information)} .

4. Dooro Maamul Lacag bixinta^{(Manage Payments)} .

5. Cusbooneysii faahfaahinta lacag bixintaada ama dooro Ku dar Lacag bixinta^{(Add Payment )} si aad ugu darto qaab cusub oo lacag bixin ah.

Haddii kale, waxaad isku dayi kartaa inaad beddesho lambarkaaga aqoonsiga Apple^{(Apple ID)} ama aad ku darto hab lacag-bixineed cusub adoo sii maraya marinka Maareynta Xisaabaadka Apple^{(Apple Account Management)} ee appleid.apple.com.

Deji Taariikhda & Waqtiga Saxda ah

Haysashada taariikhda iyo wakhtiga iPhone kaaga^{(date and time on your iPhone)} , iPadka, ama Mac si khalad ah ayaa ah sabab kale oo suurtogal ah oo khuseeya akoonka App Store/iTunes . Hubi^(Check) oo sax taas.

Deji Taariikhda & Waqtiga Saxda ah ee iPhone & iPadka^{(Set the Correct Date & Time on iPhone & iPad)}

1. Furo app Settings on iPhone oo taabo General .

2. Taabo Taariikhda & Waqtiga^{(Date & Time)} .

3. Daar furaha ku xiga si toos ah u deji^{(Set Automatically)} . Haddii ay hore u ahayd laakiin aagga wakhtigu^{(Time Zone)} si khaldan u soo baxo, dami Si toos ah u deji^{(Set Automatically )} oo gacanta u habbee taariikhda iyo wakhtiga.

Deji taariikhda iyo wakhtiga saxda ah Mac^{(Set the Correct Date & Time on Mac)}

1. Fur barnaamijka Xulashada Nidaamka^{(System Preferences)} .

2. Dooro Taariikhda & Waqtiga^{(Date & Time)} .

3. Dooro qufulka^(Lock) oo geli eraygaaga sirta ah ee isticmaalaha Mac.

4. Hoosta Taariikhda & Waqtiga^{(Date & Time)} , calaamadee sanduuqa ku xiga Si toos ah u deji taariikhda iyo wakhtiga^{(Set date and time automatically)} . Haddii taariikhda iyo saacaddu ay si khalad ah u muuqdaan, ka saar oo samee hagaajinta gacanta.

5. U beddel tab aagga wakhtiga . ^{(Time Zone)}Ka dib, ka saar Si toos ah u deji aagga wakhtiga adoo isticmaalaya meesha hadda jirta^{( Set time zone automatically using current location )} oo gacanta u deji aagga wakhtiga haddii loo baahdo.

Haddii Mac -gaagu sii wado muujinta taariikhda iyo wakhtiga si khaldan, waxaanu kugula talinaynaa in dib loo dajiyo NVRAM iyo SMC^{(resetting the NVRAM and SMC)} .

Cusbooneysii Nidaamkaaga Software

Cusbooneysiinta nidaamka software ee iPhone, iPad, ama Mac inta badan xalliya khilaafyo kala duwan ee la xiriira aqoonsiga Apple^{(Apple ID)} .

Cusbooneysii nidaamka Software-ka iPhone & iPadka^{(Update System Software on iPhone & iPad)}

1. Fur abka Settings .

2. Taabo Guud ahaan^(General) > Cusbooneysii Software^{(Software Update)} .

3. Taabo Soo deji oo Ku rakib^{(Download and Install)} si aad u isticmaasho wax kasta oo cusub oo cusub oo qalab ah.

Ku cusboonaysii nidaamka Software-ka Mac^{(Update System Software on Mac)}

1. Fur barnaamijka Xulashada Nidaamka^{(System Preferences )} .

2. Dooro Cusbooneysii Software^{(Software Update)} .

3. Dooro Cusbooneysii Hadda^{(Update Now)} codso wixii cusbooneysiin ah ee macOS ah.

Dhibaato ma^(Have) ku qabtaa codsashada cusboonaysiinta software-ka? Baro sida loo hagaajiyo updates xayiran on iPhone^{(fix stuck updates on iPhone)} iyo Mac .

Saxiix ka bax/ku laabo dukaanka Apple

Haddii ciladku sii socoto "Akoonka ITune/ App Store " ee naafada ah, isku day inaad saxiixdo oo aad dib ugu noqoto ^{(App Store)}App Store ee iPhone, iPad, ama Mac .

Sign Out/Sign Back Into App Store on iPhone & iPad

1. Fur Settings app oo taabo aqoonsiga Apple^{(Apple ID)} .

2. Taabo Warbaahinta & Iibsiga^{(Media & Purchases)} .

3. Saxiix Saxiix^{( Sign Out)} .

4. Dib u billow iPhone-kaaga ama iPad-kaaga.

5. Fur App Store . Kadib, taabo astaanta astaanta oo ku gal aqoonsigaaga Apple ID^{(Apple ID)} .

Sign Out/Sign Back Into App Store on Mac

1. Fur App Store .

2. Dooro Bakhaarka^(Store) > Ka bax^{(Sign Out)} dhanka menu-ka.

3. Dib u bilow Mac kaaga . Ka dib, dib u fur App Store oo dooro Saxiixa^{( Sign In )} doorashada si aad dib ugu soo gasho.

Ka bax iPhone, iPad, iyo Mac

Hagaajinta soo socota waxay ku lug leedahay ka bixida iCloud ee iPhone^{(signing out of iCloud on your iPhone)} , iPad kaaga, ama Mac, ka dibna dib u soo celinta.

Sign Out/Sign Back Into iPhone & iPad

1. Fur Settings app oo taabo aqoonsiga Apple^{(Apple ID)} .

2. Hoos u deg oo taabo Saxiix^{(Sign Out)} .

3. Geli lambarkaaga aqoonsiga Apple si aad u disable Find My iPhone/iPad . Ka dib, dib u eeg qaababka xogta aad rabto inaad ku hayso iPhone ama iPadka (tusaale, Contacts , Health , Keychain ) oo tabo Saxiix^{( Sign Out)} .

4. Dib u bilow iPhone kaaga.

5. Dib u fur app Settings oo taabo Saxiix^{(Sign In)} si aad dib ugu noqoto iPhone-ka.

Sign Out/Sign Back Into Mac

1. Fur nidaamka doorashada^{(System Preferences)} oo dooro Apple ID .

2. U beddel tabka^(Overview) dulmarka.

3. Dooro Saxiix^{(Sign Out)} .

4. Dib u eeg^(Review) qaababka xogta aad rabto inaad ku hayso Mac -gaaga .

4. Disable Find My Mac oo dooro Continue si aad uga baxdo iCloud.

5. Dib u bilow Mac kaaga . Ka dib, dib u fur barnaamijka Dookhyada Nidaamka^{(System Preferences)} oo dooro Saxiix^{( Sign In)} si aad dib ugu soo gasho Mac gaaga.

Waa waqtigii lala xidhiidhi lahaa Taageerada Apple

Haddii mid ka mid ah hagaajinta kor ku xusan aysan caawin, doorashadaada kaliya ayaa ah inaad la xiriirto Taageerada Apple^{(Apple Support)} . Waxaad haysataa dhowr siyaabood oo taas lagu sameeyo:

• Isticmaal app Support Apple^{(Use the Apple Support app)} on your iPhone.
• Booqo Aqoonsiga Apple^{(Apple ID)} , App Store , iyo bogagga taageerada iTunes ee ku yaal bogga Taageerada Apple^{(Apple Support website)} . 
• Kala hadal Taageerada Apple adigoo isticmaalaya iMessage^{(Chat with Apple Support via iMessage)} adoo isticmaalaya qalab kale oo iOS ah.

Haddii kale, ballan ka qabso dukaanka Apple ee kuugu dhow^{(nearest Apple Store)} oo u oggolow Apple Genius inuu xalliyo arrinta.

How to Fix a Disabled iTunes/App Store Account

Do you kеep seeing a “Your account has been disabled in the App Store and iTunes” error on yоur iPhone, iPad, iPod, or Mac? That happenѕ when you’ve got a severe problеm with your Apple ID. For example, your aсcount may have been the subject of a security breach. Or, it could be due to unresolved billіng issues or disputed charges on past purchases.

You can’t make new purchases in the App Store or the iTunes Store until you resolve the issue. It’s also possible that you won’t be able to use Apple services such as FaceTime and iMessage in the meantime.

But while Apple recommends contacting Apple Support to fix a disabled Apple ID, you just might have a chance of sorting things out yourself by working through the suggestions below.

Change Your Apple ID’s Password

Security reasons—such as repeated login attempts with the wrong password—can result in the “iTunes/App Store account disabled” error. Therefore, try changing your Apple ID account password immediately.

Change Apple ID Password on iPhone & iPad

1. Open the Settings app and tap on your Apple ID.

2. Tap Password & Security.

3. Tap Change Password.

4. Enter your iPhone’s device passcode.

5. Fill in the new password into the New and Verify fields and tap Change.

Change Apple ID Password on Mac

1. Open System Preferences. 

2. Select Apple ID.

3. Select Password & Security on the sidebar.

4. Select Change Password.

5. Enter your Mac user account password and select Allow.

6. Fill in the new passcode into the New Password and Verify Password fields and select Change.

Reset Apple ID Password Online

If you have trouble changing your Apple ID password via the Settings or the System Preferences app, try using Apple’s online password reset portal instead.

1. Visit https://iforgot.apple.com using Safari or Chrome on any of your Apple devices.

2. Enter the email address associated with your Apple ID and select Continue.

3. Enter your Apple ID’s phone number and select Continue.

4. You’ll receive a notification on your iPhone, iPad, or Mac—select Show or Allow when that happens.

5. Enter the device passcode and follow each on screen instruction to complete the password reset process.

6. You may need to verify your action by inserting the two-factor authentication code you receive on another trusted device or by using your Apple ID’s recovery key. Don’t forget to sign in to all of your Apple devices with the correct password afterward.

Update or Add Payment Method

Problems with billing or disputed app purchases can also result in “iTunes/App Store account disabled” errors. Try updating your current payment method (e.g., credit card) or adding a new payment form and check if that helps.

Update/Add Payment Method on iPhone & iPad

1. Open the Settings app and tap Apple ID.

2. Tap Payment & Shipping.

3. Update your current payment details or tap Add Payment Method to add a new form of payment.

Update/Add Payment Method on Mac 

1. Open the App Store.

2. Select your profile portrait at the bottom left of the App Store window.

3. Select View Information.

4. Select Manage Payments.

5. Update your current payment details or select Add Payment to add a new form of payment.

Alternatively, you can try changing your Apple ID password or adding a new payment method via the Apple Account Management portal at appleid.apple.com.

Set the Correct Date & Time

Having the date and time on your iPhone, iPad, or Mac set up incorrectly is another possible reason for App Store/iTunes account-related issues. Check and rectify that.

Set the Correct Date & Time on iPhone & iPad

1. Open the Settings app on iPhone and tap General.

2. Tap Date & Time.

3. Turn on the switch next to Set Automatically. If it already is but the Time Zone shows up incorrectly, disable Set Automatically and manually configure the date and time.

Set the Correct Date & Time on Mac

1. Open the System Preferences app.

2. Select Date & Time.

3. Select the Lock icon and enter your Mac’s user account password.

4. Under the Date & Time tab, check the box next to Set date and time automatically. If the date and time show up incorrectly, uncheck it and make manual adjustments.

5. Switch to the Time Zone tab. Then, uncheck Set time zone automatically using current location and manually set your time zone if needed.

If your Mac continues to display the date and time incorrectly, we recommend resetting the NVRAM and SMC.

Update Your System Software

Updating the system software on your iPhone, iPad, or Mac often resolves various conflicts related to your Apple ID.

Update System Software on iPhone & iPad

1. Open the Settings app.

2. Tap General > Software Update.

3. Tap Download and Install to apply any outstanding iOS device updates.

Update System Software on Mac

1. Open the System Preferences app.

2. Select Software Update.

3. Select Update Now apply any pending macOS updates.

Have trouble applying system software updates? Learn how to fix stuck updates on iPhone and Mac.

Sign Out/Sign Back Into Apple Store

If the “Disabled iTunes/App Store Account” error persists, try signing out and back into the App Store on your iPhone, iPad, or Mac.

Sign Out/Sign Back Into App Store on iPhone & iPad

1. Open the Settings app and tap your Apple ID.

2. Tap Media & Purchases.

3. Sign Sign Out.

4. Restart your iPhone or iPad.

5. Open the App Store. Then, tap the profile icon and sign in with your Apple ID.

Sign Out/Sign Back Into App Store on Mac

1. Open the App Store.

2. Select Store > Sign Out on the menu bar.

3. Restart your Mac. Then, re-open the App Store and select the Sign In option to sign back in.

Sign Out of iPhone, iPad, & Mac

The following fix involves signing out of iCloud on your iPhone, iPad, or Mac, and then back in.

Sign Out/Sign Back Into iPhone & iPad

1. Open the Settings app and tap your Apple ID.

2. Scroll down and tap Sign Out.

3. Enter your Apple ID password to disable Find My iPhone/iPad. Then, review the forms of data you want to keep on your iPhone or iPad (e.g., Contacts, Health, Keychain) and tap Sign Out.

4. Restart your iPhone.

5. Reopen the Settings app and tap Sign In to back into the iPhone.

Sign Out/Sign Back Into Mac

1. Open System Preferences and select Apple ID.

2. Switch to the Overview tab.

3. Select Sign Out.

4. Review the forms of data you want to keep on your Mac.

4. Disable Find My Mac and select Continue to sign out of iCloud.

5. Restart your Mac. Then, re-open the System Preferences app and select Sign In to sign back into your Mac.

It’s Time to Contact Apple Support

If none of the fixes above help, your only option is to contact Apple Support. You’ve got several ways to do that:

• Use the Apple Support app on your iPhone.
• Visit the Apple ID, App Store, and iTunes support pages on the Apple Support website. 
• Chat with Apple Support via iMessage using another iOS device.

Alternatively, book an appointment at your nearest Apple Store and let an Apple Genius troubleshoot the issue.

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