Haddii aad isticmaasho iPhone ku habboon oo ku shaqeeya iOS 15.4 ama wixii ka dambeeya, waxaad ku furi kartaa adigoo isticmaalaya aqoonsiga wejiga^{(Face ID)} xitaa haddii aad xidhato waji-xidhka. Waa muuqaal cajiib ah oo kaa caawinaya inaad iska ilaaliso inaad soo bandhigto wejigaaga ama geliso lambarka sirta ah ee qalabka si loo xaqiijiyo.

Si kastaba ha noqotee, haddii " Aqoonsiga wajiga^{(Face ID)} oo leh maaskaro" uusan ka shaqeyneynin iPhone-kaaga, ka shaqee xalalka si aad taas u xalliso.

Hubi Dejinta Aqoonsiga Wajiga

Way fiicantahay in lagu bilaabo hubinta haddii " Aqoonsiga wejiga^{(Face ID)} leh maaskaro^(Mask) " uu ku firfircoon yahay iPhone kaaga. Si taas loo sameeyo, fur abka Settings oo taabo Aqoonsiga Wajiga & Koodhka sirta ah^{(Face ID & Passcode)} . Ka dib, hoos u dhaadhac oo hubi in beddelka ku xiga Aqoonsiga Wejiga ee Maaskaro leh uu shid^{(Face ID With a Mask)} yahay. Haddaysan ahayn, awood oo samee iskaanka wejiga 3D si aad u dhaqaajiso astaanta. Waa inaadan xidhin maaskaro inta lagu jiro hawsha.

Ku dar Muraayadahaaga

Ma isticmaashaa muraayadaha? Waa inaad ku dhejisaa muraayadaha muraayadda ^{(Add Glasses )}aqoonsiga wajiga iyo^{(Face ID & Passcode)} shaashadda lambarka sirta ah oo aad samaysaa sawir dheeraad ah oo wejigaaga ah markaad xidhato. Waa inaad taas ku celisaa muraayadaha kale ee aad si joogto ah u isticmaasho.

Ha isticmaalin muraayadaha qorraxda

" Aqoonsiga wejiga^{(Face ID)} ee maaskaro^(Mask) " kuma shaqeeyo muraayadaha indhaha sababtoo ah muraayadaha madow waxay ka hortagayaan nidaamka kamarada TrueDepth^{(TrueDepth camera system)} inay beegsadaan meelaha ku wareegsan indhahaaga. Ma jirto waddo u dhow taas. Si ay arrinta uga sii xumaato, sidoo kale ma shaqayn doonto haddii aad xidhato hadh la'aan maaskaro la'aan ilaa aad ku noqoto isticmaalka aqoonsiga wajiga^{(Face ID)} ee caadiga ah .

Si kastaba ha noqotee, haddii aad isticmaasho Apple Watch , waxaad dejin kartaa "Unlock with Apple Watch"^{(set up “Unlock with Apple Watch”)} sidii meel ka baxsan. Taasi waxay ku siinaysaa iPhone-kaaga hab kale oo aad isku furto marka Aqoonsiga Wajigu^{(Face ID)} shaqayn waayo. Tag Settings > Face ID & Passcode oo shid furaha ku xiga Unlock with Apple Watch si aad u dhaqaajiso astaanta.

Maaskarada kor ha u qaadin

" Aqoonsiga wajiga^{(Face ID)} leh maaskaro" sidoo kale ma shaqeyn doono haddii aad xirato waji-xidhkaaga qaab ka hortagaya iPhone-ka inuu iskaan ka saaro aagga isha, markaa hoos u jiid oo hubi haddii ay taasi ku caawinayso. 

Mar labaad, haddii aad leedahay aaladda watchOS, u deji si aad u dhaafto Aqoonsiga Wajiga^{(Face ID)} si aad u sii wado furitaanka iPhone-kaaga adiga oo aan hagaajin waji-xidhkaga ama dib ugu dhicin inaad ku qorto lambarka sirta ah ee aaladda.

Dib u bilow iPhone

Haddii " Aqoonsiga wajiga^{(Face ID)} oo leh maaskaro^(Mask) " si sax ah loo dejiyay, oo aysan waxba ka khaldanayn sida aad u isticmaalayso si aad u furto iPhone-kaaga, waa waqtigii la siin lahaa software nidaamka dib-u-kicin degdeg ah. Taasi waxay rajeyneysaa inay hagaajiso cillad kasta oo aan toos ahayn oo ka hortagaysa sifada inay shaqeyso.

Markaa fur app Settings , aad General > Shut Down , oo dami iPhone-kaaga. Ka dib, sug 30 ilbiriqsi oo hoos u qabo badhanka dhinaca^(Side) si aad dib ugu bilowdo.

Hubi in ay waafaqsan tahay

Haddii " Aqoonsiga wejiga^{(Face ID)} leh ee maaskaro " uu ka maqan yahay iPhone-ka Aqoonsiga Wajiga^{(Face ID)} & goobaha lambarka sirta^(Passcode) ah, waa fikrad wanaagsan inaad hubiso in iPhone-kaaga uu ku habboon yahay. Dhammaan aaladaha iOS ee wata aqoonsiga wajiga^{(Face ID)} ma taageeraan astaanta; Kaliya iPhone 12/Pro/Pro Max iyo moodooyinka cusub ayaa sameeya. 

Sidoo kale, iPhone kaaga waa inuu ku shaqeeyaa iOS 15.4 ama wixii ka dambeeya. Fur abka Settings oo taabo Guud ahaan^(General) > About si aad u hubiso nooca.

Fiiro gaar^(Note) ah: Waqtiga qorista, " Aqoonsiga wajiga^{(Face ID)} leh maaskaro^(Mask) " kuma shaqeeyo nooc kasta oo iPad ah.

Cusbooneysii Nidaamka Software

Xitaa haddii aad isticmaasho iPhone ku habboon macruufka 15.4 ama ka dib, waxaan si adag kuugula talineynaa inaad cusboonaysiiso software-ka nidaamka maadaama taasi xallin karto wax kasta oo kutaanno iyo isku dhacyo ah oo ka hortagaya " Aqoonsiga wajiga^{(Face ID)} leh maaskaro^(Mask) " inuu shaqeeyo.

Fur abka Settings oo aad ^(Settings)Guud ahaan^(General) > Cusboonaysiinta Software-^{(Software Update)} ka si aad u hubiso waxa cusub. Haddii aad aragto cusboonaysiin diyaar ah, taabo Soo deji oo ku rakib^{(Download and Install)} .

Ku Samee Aqoonsiga Wajiga Marlabaad Maaskaro

Hagaajinta soo socota waxay ku lug leedahay curyaaminta iyo dejinta aqoonsiga wajiga^{(Face ID)} oo leh muuqaal maaskaro oo xoq ah. 

Tag Settings > Wajiga Aqoonsiga & Koodhka^{(Face ID & Passcode)} furaha oo dami furaha ku xiga Aqoonsiga Wejiga oo leh Maaskaro^{(Face ID With a Mask)} . Markaas, waxaa dib u shaqeysiin ka dib markii dib u bilaabay aad iPhone. Ha^(Don) iloobin inaad ku darto adigoo ku dhejinaya ikhtiyaarka Muraayadaha muraayadaha haddii aad isticmaasho muraayadaha.^{(Add Glasses)}

Dib u habeyn aqoonsiga wajiga

Marka xigta, waa in aad dib u dajinaysaa Aqoonsiga Wajiga^{(Face ID)} laftiisa. Si taas loo sameeyo, fur app Settings oo aad ^(Settings)Wajiga Aqoonsiga & Koodhka furaha^{(Face ID & Passcode)} . Kadib, dooro Dib-u-dejinta Aqoonsiga Wajiga^{(Reset Face ID )} oo deji wax walba - oo ay ku jiraan " Aqoonsiga Wajiga^{(Face ID)} oo maaskaro^(Mask) leh " -^(—from) ka soo xoq.

Ma isticmaali karaa Apple Pay?

" Aqoonsiga wajiga^{(Face ID)} leh maaskaro^(Mask) " si buuxda ayuu ula jaan qaadayaa Apple Pay^{(Apple Pay)} . Haddii ay dhibaato kaa haysato xaqiijinta macaamilka Apple Pay kaliya, dhibaatadu waxay u badan tahay adeegga lacag-bixinta mobilada ee Apple. Baro sida loo xaliyo arrimaha Apple Pay ee iPhone^{(fix Apple Pay issues on the iPhone)} .

Dib u deji Dhammaan Dejinta

Haddii hagaajinta kor ku xusan aysan shaqeyn, waa inaad dib u dejisaa dhammaan goobaha iPhone-kaaga si ay u dhacaan. Ma lumin doontid wax xog ah inta lagu jiro habka. Si kastaba ha ahaatee, waa inaad dib ugu xidhaa shabakadaha wireless oo aad dejiso amnigaaga, qarsoodigaaga, iyo dookhyada gelitaanka mar labaad. 

Si aad dib u dejiso dhammaan Settings on your iPhone, fur Settings oo taabo General > Wareejinta ama Dib u celi iPhone^{(Transfer or Reset iPhone)} > Dib^(Reset) u celi > Dib u dejinta All Settings^{(Reset All Settings)} . 

Maaskaro kor

Inaad awood u yeelatid inaad iPhone-kaaga si aan kala go 'lahayn ugu furto Aqoonsiga Wajiga^{(Face ID)} xiitaa marka aad xidhato maaskaro ammaan maaha oo keliya balse sidoo kale waa ku habboon tahay. Marka, waxaa aad u wanaagsan in waqti la geliyo si loo xalliyo arrin kasta oo ka hortagaysa " Aqoonsiga wejiga^{(Face ID)} ee maaskaro^(Mask) " inuu si sax ah u shaqeeyo. 

Haddii aad isticmaasho qalab iOS ah oo aan awood u lahayn isticmaalka astaanta, helitaanka naftaada Apple Watch (haddii aadan hore u haysan) oo aad dhaqaajiso " Ufur Apple ^(Unlock)Watch^{(Apple Watch)} " waa ikhtiyaarka ka jaban marka loo eego iPhone-ka cusub. Si kastaba ha noqotee, habka Unlock Apple Watch wuxuu leeyahay arrimo u gaar ah^{(Apple Watch unlock method has its own issues)} oo laga yaabo inaad xalliso.

How to Fix Face ID With a Mask Not Working on iPhone?

If you use а compatible iPhone running iOS 15.4 or later, you can unlock it using Face ID evеn if you wear a face mask. It’s an incredible feature that helps you avoid having to expose your face or іnput the device passсode for authentication.

However, if “Face ID with a Mask” isn’t working on your iPhone, work through the solutions to fix that.

Check Your Face ID Settings

It’s best to begin by checking if “Face ID with a Mask” is active on your iPhone. To do that, open the Settings app and tap Face ID & Passcode. Then, scroll down and make sure that the switch next to Face ID With a Mask is on. If not, enable it and perform a 3D facial scan to activate the feature. You must not wear a mask during the procedure.

Add Your Glasses

Do you use glasses? You must tap Add Glasses within the Face ID & Passcode screen and perform an additional scan of your face as you wear them. You must repeat that for any other pairs of glasses that you regularly use.

Don’t Use Sunglasses

“Face ID with a Mask” does not work with sunglasses since darker lenses prevent the TrueDepth camera system from targeting the areas around your eyes. There’s no way around that. To make matters worse, it also won’t work if you wear shades without a mask unless you revert to using regular Face ID.

However, if you use an Apple Watch, you can set up “Unlock with Apple Watch” as a workaround. That provides your iPhone an alternative way to unlock itself when Face ID doesn’t work. Go to Settings > Face ID & Passcode and turn on the switch next to Unlock with Apple Watch to activate the feature.

Don’t Pull Your Mask Up

“Face ID with a Mask” also won’t work if you wear your mask in a way that obstructs the iPhone from scanning the eye area, so pull it slightly lower and check if that helps. 

Again, if you own a watchOS device, set it up to bypass Face ID so you can continue unlocking your iPhone without having to adjust your face mask or fall back to typing the device passcode.

Restart iPhone

If “Face ID with a Mask” is set up correctly, and there’s nothing wrong with how you’re using it to unlock your iPhone, it’s time to give the system software a quick reboot. That could hopefully fix any random glitches preventing the feature from working.

So open the Settings app, go to General > Shut Down, and turn off your iPhone. Then, wait for 30 seconds and hold down the Side button to reboot it.

Check for Compatibility

If “Face ID with a Mask” appears missing in your iPhone’s Face ID & Passcode settings, it’s a good idea to check your iPhone for compatibility. Not all iOS devices with Face ID support the feature; only the iPhone 12/Pro/Pro Max and newer models do. 

Also, your iPhone must run iOS 15.4 or later. Open the Settings app and tap General > About to check the version.

Note: At the time of writing, “Face ID with a Mask” does not work on any iPad model.

Update System Software

Even if you use a compatible iPhone with iOS 15.4 or later, we strongly recommend updating the system software since that can resolve any known bugs and conflicts preventing “Face ID with a Mask” from working.

Open the Settings app and go to General > Software Update to check for newer updates. If you see an available update, tap Download and Install.

Set Up Face ID With a Mask Again

The following fix involves disabling and setting up the Face ID with a mask feature from scratch. 

Go to Settings > Face ID & Passcode and disable the switch next to Face ID With a Mask. Then, reactivate it after restarting your iPhone. Don’t forget to add them by tapping the Add Glasses option if you use glasses.

Reset Face ID

Next up, you must reset Face ID itself. To do that, open the Settings app and go to Face ID & Passcode. Then, select Reset Face ID and set up everything—including “Face ID with a Mask”—from scratch.

Can’t Use Apple Pay?

“Face ID with a Mask” is fully compatible with Apple Pay. If you have trouble verifying Apple Pay transactions only, the problem is likely with Apple’s mobile payment service. Learn how to fix Apple Pay issues on the iPhone.

Reset All Settings

If the above fixes don’t work, you must reset all settings on your iPhone to their defaults. You will not lose any data during the process. However, you will have to reconnect to any wireless networks and set up your security, privacy, and accessibility preferences again. 

To reset all settings on your iPhone, open Settings and tap General > Transfer or Reset iPhone > Reset > Reset All Settings. 

Mask Up

Being able to unlock your iPhone seamlessly with Face ID even when you wear a mask is not only safe but also convenient. So, it’s well worth taking the time to troubleshoot any issues preventing “Face ID with a Mask” from functioning correctly. 

If you use an iOS device incapable of using the feature, getting yourself an Apple Watch (if you don’t already have one) and activating “Unlock with Apple Watch” is the cheaper option than upgrading to a newer iPhone. However, the Apple Watch unlock method has its own issues that you may have to troubleshoot.

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