Facebook waa mid ka mid ah aaladaha warbaahinta bulshada ee ugu caansan adduunka. Adeegga fariimaha ee Facebook waxa loo yaqaan Messenger . In kasta oo ay ku bilaabatay qaab-dhismeed ka mid ah Facebook lafteeda, Messenger hadda waa barnaamij gooni ah. Waxaad u baahan tahay inaad ku soo dejiso app^{(download this app)} - kan aaladahaaga Android si aad u dirto oo aad uga hesho fariimaha xidhiidhka Facebook - ga. Si kastaba ha ahaatee, App-ka ayaa si weyn u koray oo ku daray liiskiisa dheer ee hawlaha. Astaamaha sida istiikarada^(WhatsApp) , falcelinta, wicitaanada codka iyo muuqaalka, wada sheekaysiga kooxeed, wicitaanada shirarka, iwmSocod^(Hike) .

Si kastaba ha ahaatee, sida app kasta oo kale, Facebook Messenger aad ayuu uga fog yahay inuu noqdo mid aan cillad lahayn. Isticmaalayaasha Android^(Android) ayaa inta badan ka cawday noocyo kala duwan oo kutaanno ah iyo cillado. Fariimaha aan la dirin, sheekeysiga oo lumaya, xiriirada aan muuqan, iyo mararka qaarkood xitaa shilalka app-ka ayaa ah qaar ka mid ah dhibaatooyinka soo noqnoqda ee Facebook Messenger . Waa hagaag^(Well) , haddii aad sidoo kale dhibay by dhibaatooyin kala duwan ee Facebook Messenger ama haddii Rasuulka Facebook ma shaqaynayo^{(Facebook Messenger problems or if the Facebook Messenger is not working)} , ka dibna qodobkan waa mid aad u. Kaliya kama hadli doono arrimaha guud ee kala duwan iyo dhibaatooyinka ku xiran app-ka laakiin sidoo kale waxay kaa caawin doonaan inaad xalliso.

Hagaaji Dhibaatooyinka Facebook Messenger^{(Fix Facebook Messenger Problems)}

Haddii Messenger-kaga Facebook^{(Facebook Messenger)} uusan shaqaynayn waxaad u baahan tahay inaad mid mid u tijaabiso talooyinka hoos ku qoran si aad u xalliso arrinta:

1. Aan awoodin in uu galo Facebook Messenger App^{(1. Unable to Gain Access to Facebook Messenger App)}

Haddii aadan awoodin inaad gasho akoonkaaga Messenger ee taleefankaaga casriga ah, markaa waxay u badan tahay sababtoo ah waxaad illowday eraygaaga sirta ah ama dhibaato kale oo farsamo. ^(Messenger)Si kastaba ha ahaatee, waxaa jira dhowr siyaabood oo lagu xallinayo arrintan.

Bilawga, waxaad ku isticmaali kartaa Facebook biraawsarkaaga mareegahaaga. Si ka duwan Android , uma baahnid app gaar ah si aad u dirto oo aad u hesho farriimaha kombiyuutarkaaga. Waxa kaliya oo aad u baahan tahay inaad sameyso waa inaad gasho bogga Facebook^(Facebook) ee browserka oo aad gasho id iyo eraygaaga sirta ah. Hadda, waxaad awoodi doontaa inaad si fudud u geliso fariimahaaga. Haddii dhibaatadu tahay midda ereyga sirta ah ee la illoobay, ka dibna si fudud u taabo ikhtiyaarka^(Forgot) erayga sirta ah ee illoobay Facebook -guna wuxuu ku qaadan doonaa habka soo kabashada erayga sirta ah.

App-ka Messenger^(Messenger) waxa uu cunaa boos badan sidoo kale wax yar ayuu ku culus yahay RAM -ka . Waxaa suurtogal ah in qalabkaagu aanu xamili karin culayska sidaas awgeedna Messenger ma shaqaynayo. Xaaladdan oo kale, waxaad u beddelan kartaa app ka beddelka ah ee loo yaqaan Messenger Lite . Waxay leedahay dhammaan sifooyinka lagama maarmaanka ah waxayna cuntaa meel aad u yar iyo RAM . Waxaad si dheeraad ah u yareyn kartaa isticmaalka kheyraadka adiga oo isticmaalaya apps Wrapper . Kaliya ma badbaadinayaan booska iyo RAM laakiin sidoo kale baytariyada. Messenger wuxuu u janjeeraa inuu si degdeg ah u damiyo batteriga maadaama uu gadaal ka socdo, isagoo hubinaya wixii ku soo kordha iyo fariimaha. Barnaamijyada duubista^(Tinfoil) sida Tinfoil^(Wrapper)waxaa loo qaadan karaa in ay yihiin harag loogu talagalay moobilka moobiilka ee Facebook kaas oo kuu ogolaanaya inaad dirto oo aad hesho fariimaha adigoon app gaar ah lahayn. Haddii aadan si gaar ah u ahayn muuqaallada, markaa Tinfoil xaqiiqdii ayaa ku farxi doonta.

2. Aan awoodin inuu diro ama helo fariimaha^{(2. Unable to Send or Receive Messages)}

Haddii aadan awoodin inaad dirto ama aad ku hesho fariimaha Facebook Messenger, markaa waxaa suurtogal ah inaadan isticmaalin nuqulkii ugu dambeeyay ee app-ka. Qaar ka mid ah fariimaha gaarka ah sida istiikarrada waxay ku shaqeeyaan kaliya nooca ugu dambeeyay ee abka. Raac tillaabooyinka hoose si aad u cusboonaysiiso app-ka kaas oo hagaajin doona Facebook Messenger oo aan shaqaynayn:

1. Aad Playstore . Dhinaca bidix ee sare, waxaad ka heli doontaa saddex xariiq oo toosan^{( three horizontal lines)} . Guji iyaga

2. Hadda guji "My Apps iyo Games"^{(“My Apps and Games”)} doorasho.

3. Ka raadi Facebook Messenger kana hubi haddii ay jiraan wax cusub oo la sugayo.

4. Hadday haa tahay, dabadeed dhagsii badhanka cusboonaysiinta^{(update button)} .

5. Marka uu App-ka cusub helo isku day in aad mar kale isticmaasho oo arag haddii aad awoodid in aad hagaajiso Facebook Messenger Problems.^{(fix Facebook Messenger Problems.)}

3. Lama heli karo fariimo hore^{(3. Unable to find old messages)}

Isticmaalayaasha ayaa inta badan ka cawday in dhowr fariimo iyo mararka qaarkood la sheekeysto oo dhan qof gaar ah la waayay. Hadda, Facebook Messenger ma tirtiro sheekeysiga ama fariimaha keligiis. Waa suurtogal in adiga ama qof kale oo isticmaalaya akoonkaaga aad si qalad ah u tirtirtay. Waa hagaag haddii ay taasi dhacdo, markaa suurtagal maaha in la soo celiyo fariimahaas. Si kastaba ha ahaatee, waxa kale oo suurtogal ah in fariimaha hadda la kaydiyay. Farimaha^(Archived) la kaydiyay kama muuqdaan qaybta wada sheekaysiga^(Chats) laakiin si fiican ayaa loo soo ceshan karaa. Raac tillaabooyinka hoose si aad u aragto sida:

1. Marka hore, fur Messenger app -ka qalabkaaga.

2. Hadda raadi xiriirka sheekadiisa maqan^{(contact whose chat is missing)} .

3. Taabo xiriirka oo daaqada wada sheekaysiga^{( contact and the chat window)} ayaa furmi doonta.

4. Si aad chat-kan uga soo celiso kaydka^(Archive) , waxa kaliya ee aad u baahan tahay waa inaad fariin u dirtaa.

5. Waxaad arki doontaa in sheekeysiga oo ay la socdaan dhammaan farrimihii hore ay dib ugu noqon doonaan shaashadda Chats .

Sidoo kale Akhri: ^{(Also Read:)} 3 Hab oo looga baxo Facebook Messenger^{(3 Ways to log out of Facebook Messenger)}

4. Helitaanka fariimaha ka imanaya Xiriirada aan la garanayn ama aan la rabin^{(4. Receiving messages from Unknown or Unwanted Contacts)}

Haddii shaqsi uu dhibaato kuu keenayo dirista fariimaha aan loo baahnayn iyo kuwa aan la rabin, markaa waxaad xannibi kartaa xiriirka Facebook Messenger. ^{( block the contact on Facebook Messenger.)}Qof kasta oo dhibaya waxaad ka joojin kartaa inaad sameyso adigoo raacaya tillaabooyinka hoose:

1. Marka hore, ka fur Messenger app -ka casrigaaga.

2. Hadda fur qofka^{(open the chat of the person)} ku dhibaya sheekada.

3. Markaas ka dib riix icon 'i'^{(‘i’ icon)} ee dhinaca midig ee sare ee shaashadda.

4. Hoos u dhaadhac oo guji ikhtiyaarka xannibaadda^{(Block option)} .

5. Xidhiidhku waa la xannibi doonaa oo ma awoodi doono inuu ku soo diro fariimo.

6. Ku celi tillaabooyinka isku midka ah haddii ay jiraan wax ka badan hal xiriir oo aad jeclaan lahayd inaad xannibto.

5. La kulma dhibaato xagga Wicista Maqalka iyo Muuqaalka^{(5. Facing problem in Audio and Video Call)}

Sidii hore loo sheegay, Facebook Messenger waxaa loo isticmaali karaa in lagu sameeyo wicitaano maqal iyo muuqaal ah taasna sidoo kale bilaash. Waxa kaliya ee aad u baahan tahay waa isku xidh internet oo deggan. Haddii aad la kulanto dhibaatooyin, sida codku u jabayo wicitaannada ama tayada fiidiyoowga oo liidata, markaa waxay u badan tahay inay ugu wacan tahay isku xirka internetka oo liita ama arrimaha xiriirka Wi-Fi^{(Wi-Fi connection issues)} . Isku day inaad damiso Wi-Fi- gaaga ka dibna isku xidhka marlabaad. Waxa kale oo aad u beddeli kartaa xogtaada moobaylka haddii xoogga signalka Wi-Fi aanu ahayn mid xooggan. Sida ugu fudud ee aad ku hubin karto xawarahaaga interneedka waa adiga oo muuqaal ku darsa YouTube^(YouTube). Sidoo kale, xasuusnoow si loo helo wicitaan maqal ama muuqaal ah, labada dhinacba waa inay lahaadaan xiriir internet oo deggan. Ma caawin kartid haddii qofka kale uu la ildaran yahay xad-dhaafka xad-dhaafka ah.

Marka laga reebo dhibaatooyinka sida mugga hoose ee taleefoonnada dhegaha ama makarafoonnada aan shaqaynayn ayaa si aad ah u dhaca. Sababta ka dambeysa arrimahan oo kale waa inta badan qalabka la xiriira. Hubi^(Make) in makarafoonka ama taleefoonnada dhegaha la gashado ay si habboon ugu xidhan yihiin. Qaar ka mid ah madax-madaxeedyada ayaa leh ikhtiyaar ay ku damiyaan codka ama makarafoonka, xasuusnoow inaad ka saarto codka ka hor intaadan wicin.

6. Facebook Messenger App oo aan ka shaqayn Android^{(6. Facebook Messenger App not working on Android)}

Hadda, haddii appku joojiyo shaqada gabi ahaanba oo uu burburo mar kasta oo aad furto, markaa waxaa jira waxyaabo yar oo aad isku dayi karto. Shilka abka waxa badanaa la socda fariinta khaladka ah " Nasiib daro Facebook Messenger wuu joojiyay shaqadii^{(Unfortunately Facebook Messenger has stopped working)} ." Isku day xalalka kala duwan ee hoos lagu bixiyo si aad u xalliso dhibaatooyinka Messenger Facebook:^{(fix Facebook Messenger Problems:)}

a) Taleefankaaga dib u bilow^{(a) Restart your phone)}

Tani waa xal waqti la tijaabiyay oo ka shaqeeya dhibaatooyin badan. Dib u bilaabista ama dib u kabashada telefoonkaaga^{(Restarting or rebooting your phone)} waxay xalin kartaa dhibaatada apps-ka oo aan shaqayn. Waxay awood u leedahay inay xalliso cilladaha qaarkood kuwaas oo xallin kara arrinta gacanta ku haysa. Si aad tan u samayso, si fudud u qabooji badhanka awoodda ka dibna riix ikhtiyaarka Dib u soo celinta. ^(Restart)Marka uu talefanku dib u shaqaysiiyo, isku day in aad mar kale isticmaasho app-ka oo arag haddii aad mar kale la kulanto dhibaato la mid ah.

b) Nadiifi Cache iyo Xogta^{(b) Clear Cache and Data)}

Mararka qaarkood faylasha kaydka ah ee hadha ayaa xumaada oo sababa in appku xumaado oo nadiifinta kaydka iyo xogta app-ka ayaa xallin karta dhibaatada.

1. Tag Settings of your phone ka dibna taabo on Apps option.

2. Hadda ka dooro Messenger liiska apps-ka.

3. Hadda guji ikhtiyaarka Kaydinta .^(Storage)

4. Hadda waxaad arki doontaa fursadaha aad ku nadiifin lahayd xogta oo aad nadiifin lahayd cache. Taabo badhamada kala duwan oo faylasha la sheegay waa la tirtiri doonaa.

5. Hadda ka bax goobaha oo isku day mar kale isticmaalka Messenger oo arag haddii dhibaatadu weli sii jirto.

c) Cusbooneysii nidaamka hawlgalka Android^{(c) Update the Android Operating System)}

Xalka kale ee dhibaatadan waa in la cusboonaysiiyo nidaamka hawlgalka Android^{(update the Android operating system)} . Had iyo jeer waa dhaqan wanaagsan in software-kaaga la casriyeeyo. Tani waa sababta oo ah, cusbooneysiin kasta oo cusub, shirkaddu waxay sii deysaa dhejisyo kala duwan iyo hagaajinta cayayaanka ee jira si looga hortago shilalka app.

1. Tag Settings of your phone ka dibna taabo on ikhtiyaarka System .

2. Hadda, guji cusboonaysiinta Software^{( Software update)} .

3. Waxaad heli doontaa ikhtiyaar aad ku hubiso Cusbooneysiinta Software-^{(Software Updates)} ka . Ku dhufo

4. Hadda, haddii aad ogaato in update software la heli karo, ka dibna taabo on update doorashada.

5. Sug^(Wait) in muddo ah inta cusboonaysiinta la soo dejinayo oo la rakibayo. Waxaa laga yaabaa inaad dib u bilowdo taleefankaaga tan ka dib. Marka uu talefanku dib u bilaabo isku day isticmaalka Messenger mar kale oo arag bal in arrinta la xaliyay iyo in kale.

d) Cusbooneysii App-ka^{(d) Update the App)}

Waxa xiga oo aad samayn karto waa cusboonaysiinta app-kaaga. Dhibaatada  Messenger oo aan shaqayn waxa lagu xalin karaa in laga cusboonaysiiyo Play Store-ka. Cusbooneysiinta abka fudud ayaa inta badan xalisa dhibaatada maadaama cusboonaysiinta laga yaabo inay la timaado hagaajinta cayayaanka si loo xalliyo arrinta.

1. Aad Play Store . Dhinaca bidix ee sare, waxaad ka heli doontaa saddex xariiq oo toosan^{(three horizontal lines)} . Guji iyaga

2. Hadda, guji "My Apps iyo Games"^{(“My Apps and Games”)} doorasho.

3. Raadi Messenger oo hubi haddii ay jiraan wax cusub oo la sugayo.

4. Hadday haa tahay, dabadeed dhagsii badhanka cusboonaysiinta^(update) .

5. Marka uu App-ka cusub helo, isku day in aad mar kale isticmaasho oo hubi in uu si fiican u shaqeeyo iyo in kale.

Sidoo kale akhri: ^{(Also Read:)} Fix Aan Sawirro ku soo diri karin Facebook Messenger^{(Fix Can’t Send Photos on Facebook Messenger)}

e) Uninstall App-ka ka dibna dib u rakib^{(e) Uninstall the App and then Reinstall it again)}

Haddii cusboonaysiinta appku aanu xallin dhibaatada, markaa waa inaad isku daydaa inaad siiso bilow cusub. Ka saar abka ka dibna ku rakib mar kale Play Store . U baahnid inaadan ka welwelin inaad lumiso sheekeysigaaga iyo fariimahaaga sababtoo ah waxay ku xiran tahay akoonkaaga Facebook oo aad dib u soo celin kartaa ka dib markii dib loo rakibo.

1. Fur Settings on your phone.

2. Hadda, aad qaybta Apps oo raadi Messenger oo taabo.

3. Hadda, dhagsii badhanka Uninstall .

4. Marka app-ka laga saaro, la soo deg oo ku shub appka mar kale Play Store .

f) Facebook Messenger app oo aan ku shaqayn iOS^{(f) Facebook Messenger app not working on iOS)}

App-ka Messenger-ka Facebook^{(Facebook Messenger)} -ga waxa kale oo uu geli karaa khaladaad la mid ah iPhone-ka. Shilalka abka^(App) waxa ay dhici karaan haddi qalabkaagu aanu lahayn xidhiidh internet oo sax ah ama uu ka dhamaado xusuusta gudaha Waxa kale oo ay noqon kartaa cillad software ama cillad. Dhab ahaantii, apps badan ayaa u janjeera inay xumaadaan marka iOS la cusboonaysiiyo. Si kastaba ha ahaatee, wax kasta oo ay tahay sababta ay jiraan qaar ka mid ah xalal fudud oo aad isku dayi kartaa marka aad la kulanto dhibaatooyin la app Facebook Rasuulka^{(Facebook Messenger)} .

Xalalkani waxay si qurux badan ula mid yihiin kan Android . Waxaa laga yaabaa inay u muuqdaan kuwo soo noqnoqda oo aan caddayn laakiin i rumayso farsamooyinkan aasaasiga ah waa kuwo waxtar leh oo awood u leh inay xalliyaan dhibaatada inta badan.

Ku billow xidhidhiyaha abka oo waliba ka saar qaybta abka dhawaantan^(Recent) . Dhab ahaantii, way fiicnaan lahayd haddii aad xidhid dhammaan apps ka gadaal gadaal ka socda. Marka taas la sameeyo, mar labaad fur abka oo arag haddii uu si sax ah hadda u shaqeeyo.

Taas ka dib, isku day inaad dib u bilowdo qalabkaaga. Tani waxay meesha ka saari kartaa cillad kasta oo farsamo oo laga yaabo inay ku dhacday aaladdaada iOS. Haddii appku aanu wali si fiican u shaqayn markaa waxaad isku dayi kartaa inaad ka cusboonaysiiso abka dukaanka App -ka. ^(App)Ka raadi Facebook Messenger ee App Store^{(Facebook Messenger on the App Store)} oo haddii uu jiro wax cusub, ka dibna sii wad. Haddii cusboonaysiinta appku shaqayn waayo waxaad sidoo kale isku dayi kartaa inaad uninstall-ka ka saarto app-ka ka dibna dib uga rakibto dukaanka App -ka.^(App)

Dhibaatadu waxay sidoo kale noqon kartaa arrimo la xiriira shabakadaha. Xaaladdan oo kale, waxaad u baahan tahay inaad dib u dejiso goobaha shabakadaada si aad u xalliso Facebook Messenger oo aan shaqaynayn. ^{(fix Facebook Messenger not working issue. )}

1. Fur Settings on your phone.

2. Hadda dooro ikhtiyaarka Guud^{(General option)} .

3. Halkan, ku dhufo ikhtiyaarka Dib u dejinta^{(Reset option)} .

4. Ugu dambeyntii, guji Reset Network Settings option ka dibna taabo on Confirm si aad u dhamaystirto habka^{(Confirm to complete the process)} .

lagu taliyay:^{(Recommended:)}

• Sida loo rakibo APK Isticmaalka ADB Commands^{(How to Install APK Using ADB Commands)}
• Ku hagaaji Shaashadda Gubashada AMOLED ama LCD^{(Fix Screen Burn-in on AMOLED or LCD display)}

Taas, waxaan ku nimid dhamaadka maqaalkan. Waxaan rajeyneynaa in xalalka kala duwan ee halkan ku taxan ay awood u yeelan doonaan inay hagaajiyaan Dhibaatooyinka Facebook Messenger^{(fix Facebook Messenger Problems)} . Si kastaba ha ahaatee, haddii aad weli la kulmeyso dhibaato, waxaad had iyo jeer u qori kartaa horumarinta app kaas oo noqon lahaa Facebook kiiskan. Ha noqoto Android ama iOS, dukaanka appku waxa uu leeyahay qaybta cabashada macmiilka oo aad ku qori karto cabashadaada waxaanan hubaa inay ku siin doonaan kaalmada lagama maarmaanka ah.

How to Fix Facebook Messenger Problems

Facebook is one of the most popular ѕocіal media platforms in the world. The messaging service for Facebook iѕ known as Messenger. Although it started out as an in-built feature of Facebook itself, Messenger is now a standalone app. You need to download this app on your Android devices in order to send and receive messages from your Facebook contacts. However, the app has grown significantly and added to its long list of functionalities. Features like stickers, reactions, voice and video calls, group chats, conference calls, etc. make it a formidable competition to other chatting apps like WhatsApp and Hike.

However, just like every other app, Facebook Messenger is far from being flawless. Android users have often complained about various kinds of bugs and glitches. Messages not sent, chats getting lost, contacts not showing, and sometimes even app crashes are some of the frequent problems with Facebook Messenger. Well, if you are also troubled by various Facebook Messenger problems or if the Facebook Messenger is not working, then this article is the one for you. We will not only discuss the various common issues and problems linked to the app but also help you to solve them.

Fix Facebook Messenger Problems

If your Facebook Messenger is not working then you need to try the below-listed suggestions one-by-one in order to fix the issue:

1. Unable to Gain Access to Facebook Messenger App

If you are unable to log in to your Messenger account on your smartphone, then its probably because you forgot your password or some other technical difficulty. However, there are a number of workarounds to resolve this issue.

For starters, you can use Facebook on your computer’s web browser. Unlike Android, you do not need a separate app to send and receive messages on your computer. All that you need to do is go to Facebook’s website on the browser and log in with your id and password. Now, you will be able to access your messages easily. If the problem is that of a forgotten password, then simply tap on the Forgot password option and Facebook will take you through the password recovery process.

Messenger app consumes a lot of space and also is a little heavy on the RAM. It is possible that your device isn’t able to handle the load and thus Messenger isn’t working. In this situation, you can switch to the alternative app called Messenger Lite. It has all the essential features and consumes much less space and RAM. You can further reduce the consumption of resources by using Wrapper apps. They not only save space and RAM but also the battery. Messenger has a tendency to drain the battery rapidly as it keeps running in the background, checking for updates and messages. Wrapper apps like Tinfoil can be considered to be skins for the mobile site of Facebook which allows you to send and receive messages without a separate app. If you are not very particular about appearances, then Tinfoil will definitely make you happy.

2. Unable to Send or Receive Messages

If you are not able to send or receive messages on Facebook messenger, then it is possible that you are not using the latest version of the app. Some special messages like stickers only work on the latest version of the app. Follow the steps given below to update the app which should fix Facebook Messenger not working issue:

1. Go to Playstore. On the top left-hand side, you will find three horizontal lines. Click on them.

2. Now click on the “My Apps and Games” option.

3. Search for Facebook Messenger and check if there are any pending updates.

4. If yes, then click on the update button.

5. Once the app gets updated try using it again and see if you’re able to fix Facebook Messenger Problems.

3. Unable to find old messages

Users have often complained that a few messages and sometimes the entire chat with a particular person has disappeared. Now, Facebook Messenger does not usually delete chats or messages on its own. It is possible that you yourself or someone else using your account must have deleted them by mistake. Well if that’s the case, then it is not possible to get back those messages. However, it is also possible that the messages have just been archived. Archived messages aren’t visible in the Chats section but they can very well be recovered. Follow the steps given below to see how:

1. Firstly, open the Messenger app on your device.

2. Now search for the contact whose chat is missing.

3. Tap on the contact and the chat window will open.

4. In order to get this chat back from Archive, all that you need to do is send them a message.

5. You will see that the chat along with all the previous messages will be back to the Chats screen.

Also Read: 3 Ways to log out of Facebook Messenger

4. Receiving messages from Unknown or Unwanted Contacts

If an individual is causing you trouble by sending unnecessary and unwanted messages, then you can block the contact on Facebook Messenger. Anyone who is bothering can you stopped from doing so by following the steps given below:

1. First, open the Messenger app on your smartphone.

2. Now open the chat of the person that’s bothering you.

3. After that click on the ‘i’ icon on the top right-hand side of the screen.

4. Scroll down and click on the Block option.

5. The contact will be blocked and will no longer be able to send you messages.

6. Repeat the same steps if there is more than one contact that you would like to block.

5. Facing problem in Audio and Video Call

As mentioned earlier, Facebook Messenger can be used to make audio and video calls and that too for free. All that you need is a stable internet connection. If you are experiencing problems, like the voice is breaking on calls or poor video quality, then it is most likely due to a poor internet connection or Wi-Fi connection issues. Try turning off your Wi-Fi and then connecting again. You can also switch to your mobile data if the Wi-Fi signal strength isn’t that strong. The easiest way to check your internet speed is by playing a video on YouTube. Also, remember that in order to have a smooth audio or video call, both parties must have a stable internet connection. You can’t help it if the other person suffers from poor bandwidth.

Apart from the problems like the low volume on earphones or microphones not working occur pretty frequently. The reason behind issues like these is mostly hardware related. Make sure that the microphone or headphones are properly connected. Some headsets have the option to mute audio or mic, remember to unmute them before making a call.

6. Facebook Messenger App not working on Android

Now, if the app stops working completely and crashes every time you open it, then there are a few things that you can try. An app crash is usually accompanied by the error message “Unfortunately Facebook Messenger has stopped working.” Try the various solutions given below to fix Facebook Messenger Problems:

a) Restart your phone

This is a time-tested solution that works for a lot of problems. Restarting or rebooting your phone can solve the problem of apps not working. It is capable of solving some glitches which might resolve the issue at hand. To do this, simply hold down the power button and then click on the Restart option. Once the phone reboots, try using the app again and see if you face the same problem again.

b) Clear Cache and Data

Sometimes residual cache files get corrupted and cause the app to malfunction and clearing the cache and data for the app can solve the problem.

1. Go to the Settings of your phone then tap on the Apps option.

2. Now select Messenger from the list of apps.

3. Now click on the Storage option.

4. You will now see the options to clear data and clear cache. Tap on the respective buttons and the said files will be deleted.

5. Now exit settings and try using the Messenger again and see if the problem still persists.

c) Update the Android Operating System

Another solution to this problem is to update the Android operating system. It is always a good practice to keep your software up to date. This is because, with every new update, the company releases various patches and bug fixes that exist to prevent app crashes.

1. Go to the Settings of your phone then tap on the System option.

2. Now, click on the Software update.

3. You will find an option to Check for Software Updates. Click on it.

4. Now, if you find that a software update is available, then tap on the update option.

5. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this. Once the phone restarts try using Messenger again and see if the issue has been resolved or not.

d) Update the App

The next thing that you can do is update your app. The problem of  Messenger not working can be solved by updating it from the Play store. A simple app update often solves the problem as the update might come with bug fixes to resolve the issue.

1. Go to the Play Store. On the top left-hand side, you will find three horizontal lines. Click on them.

2. Now, click on the “My Apps and Games” option.

3. Search for Messenger and check if there are any pending updates.

4. If yes, then click on the update button.

5. Once the app gets updated, try using it again and check if it works properly or not.

Also Read: Fix Can’t Send Photos on Facebook Messenger

e) Uninstall the App and then Reinstall it again

If the app update does not solve the problem, then you should try to give it a fresh start. Uninstall the app and then install it again from the Play Store. You need not worry about losing your chats and messages because it linked on your Facebook account and you can retrieve it after reinstallation.

1. Open the Settings on your phone.

2. Now, go to the Apps section and search for Messenger and tap on it.

3. Now, click on the Uninstall button.

4. Once the app has been removed, download and install the app again from Play Store.

f) Facebook Messenger app not working on iOS

Facebook Messenger app can also run into similar errors on an iPhone. App crashes can occur if your device does not have a proper internet connection or is running out of internal memory. It could also be due to a software malfunction or a bug. In fact, many apps tend to malfunction when iOS is updated. However, whatever be the reason there are some simple solutions that you can try when you are facing problems with the Facebook Messenger app.

These solutions are pretty much similar to that of Android. They might seem repetitive and vague but trust me these basic techniques are effective and are capable to solve the problem most of the time.

Start with closing the app and then also removing it from the Recent apps section. In fact, it would be better if you closed all apps running in the background. Once that is done, open the app again and see if it works properly now.

After that, try restarting your device. This could eliminate any technical glitches that might have occurred on your iOS device. If the app still does not work properly then you can try to update the app from the App store. Search for Facebook Messenger on the App Store and if there is an update available, then go ahead with it. If the app update does not work then you can also try to uninstall the app and then reinstall it again from the App store.

The problem could also be due to network-related issues. In this case, you need to reset your network settings in order to fix Facebook Messenger not working issue. 

1. Open the Settings on your phone.

2. Now select the General option.

3. Here, tap on the Reset option.

4. Finally, click on the Reset Network Settings option and then tap on Confirm to complete the process.

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With this, we come to the end of this article. We hope that the various solutions listed here will be able to fix Facebook Messenger Problems. However, if you are still facing a problem, you can always write to the app developers which would be Facebook in this case. Be it Android or iOS, the app store has a customer complaint section where you can type in your complaints and I am sure that they will provide you with the necessary assistance.

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