Mozilla Firefox waxa ay jirtay ku dhawaad ​​labaatan sano, iyada oo leh xasilooni badan iyo horumarin waxqabad. Si kastaba ha ahaatee, weli ma ahan wax aan caadi ahayn in lala kulmo tusaaleyaal browserku qaboojiyay isla markaaba la bilaabay, inta lagu jiro isticmaalka caadiga ah, ama marka la qabanayo hawlo gaar ah.

Haddii aad dhibaato kala kulanto Firefox oo aan ka jawaabin PC-gaaga ama Mac , u gudub hagaajinta hoose si aad cilad u xalliso.

Dib u bilaw Firefox

Haddii Firefox kaliya ay ku xayirtay PC-gaaga ama Mac , isku day inaad xoog-joojiso oo dib u bilowdo. Si aad u damiso browserka kombayutarka, midig-guji badhanka Start oo dooro Maareeyaha Hawsha^{( Task Manager)} . Kadib, ka dooro Firefox liiska barnaamijyada furan oo dooro Dhamaadka hawsha^{(End task)} . Dib u bilow browserka intaa ka dib.

Fur Launchpad oo dooro Wax kale^{(Other )} > Kormeerka Dhaqdhaqaaqa^{(Activity Monitor )} haddii aad isticmaasho Mac. Kadib, dooro Firefox > Stop > Force-Jooji^(Force-Quit) oo isku day inaad mar kale bilowdo Firefox .

Dib u bilow Computer kaaga

Way fiicantahay in aad dib u bilowdo kombayutarkaaga haddii Firefox -ku sii qaboojinayo. Gudaha Windows , kaliya fur menu-ka Start^{(Start menu )} oo dooro Power > Dib u bilow^(Restart) .

On Mac, fur menu Apple^{(Apple menu )} oo dooro Dib u bilow^(Restart) , laakiin nadiifi sanduuqa ku xiga Dib u fur daaqadaha markaad dib u soo gasho ka^{(Reopen windows when logging back in)} hor intaadan dooran Dib u bilow^(Restart) mar labaad wadahadalka xaqiijinta.

Dib u samee Xogta Goobaha

Firefox waxay ku kaydisaa taariikhdaada daalacashada iyo bookmarks kaydka kaydka ee loo yaqaan "Meelaha." Mararka qaarkood, way kharribi kartaa oo waxay keeni kartaa in browser-ku aanu ka jawaabin. Si taas meesha looga saaro, waa inaad Firefox ku qasabtaa inay dib u samayso kaydka xogta.

Dooro astaanta menu Firefox^{(Firefox menu)} (badhanka leh saddex xariiq oo is dulsaaran oo ku yaal geeska kore ee midig ee daaqadda) oo dooro Help > Macluumaad dheeraad ah oo cilad-saarid ah^{(More troubleshooting information)} . Kadib, hoosta qaybta Aasaaska Codsiga^{(Application Basics)} , dooro badhanka Faylka Furan^{(Open Folder)} ee ku xiga Faylka Xogta^{(Profile Folder)} .

Daaqadda Faylka Explorer^{(File Explorer)} ama Finder ee ka dib soo baxda , fur galka profile kaaga Firefox oo dib u magacow faylalka hoose adiga oo ku ^(Firefox)dara .old^{(.old )} dhamaadka magaca faylka:

meelo.sqlite^{(places.sqlite)}

meelaha.sqlite-journal^{(places.sqlite-journal)}

Haddii Firefox si buuxda u jawaabin, waxaad si toos ah u geli kartaa galka profile adoo isticmaalaya File Explorer ama Finder .

Daaqadaha^(Windows) : Fur File Explorer , koobiy oo ku dheji dariiqa soo socda ciwaanka ciwaanka ee sare ee daaqadda, oo tabo Gelida^(Enter) :

%userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles\

Mac : Fur Finder oo dooro Go > Tag Folderka^{(Go to Folder)} . Dabadeed, koobiy oo dheji jidka soo socda oo tabo Gelida^(Enter) :

~/Library/Application Support/Firefox/Profiles

Cusbooneysii si loo hagaajiyo Firefox

Mozilla waxay soo saartaa cusbooneysiin joogto ah si ay wax uga qabato arrimaha la yaqaan ee Firefox . Si aad u hubiso in browserku uu cusub yahay, fur menu Firefox^{(Firefox menu )} oo dooro Settings . Kadib, hoosta tabka Guud^(General) , hoos ugu dhaadhac qaybta Cusbooneysiinta Firefox^{( Firefox Updates)} oo dooro Hubi cusbooneysiinta^{(Check for updates)} .

Dami Dardargelinta Qalabka

Sida caadiga ah, Firefox waxa ay ka faa'iidaysanaysaa unugga farsamaynta garaafyada ( GPU ) ee kombayutarkaaga si ay u horumariso shaqada bogga shabakadda. Si kastaba ha noqotee, iyadoo ku xiran qaabeynta PC-gaaga ama Mac , taasi waxay yeelan kartaa saameyn lid ku ah. Dami dardargelinta qalabka^{(hardware acceleration)} oo hubi haddii taasi farqi samaynayso.

Mar labaad, fur shayga Settings^{(Settings )} ee Firefox oo hoos ugu dhaadhac qaybta Performance . Ka dib, ka saar sanduuqyada ku xiga Isticmaal habaynta waxqabadka lagu taliyay^{(Use recommended performance settings)} oo isticmaal dardargelinta qalabka marka la heli karo^{( Use hardware acceleration when available)} .

Haddii ay taasi ku caawiso, tixgeli inaad cusboonaysiiso darawallada garaafyada^{(updating the graphics drivers)} ama nidaamka hawlgalka (inbadan oo ku saabsan tan xigta) ka hor inta aanad dib u kicin dardargelinta qalabka mar labaad.

Cusbooneysii nidaamka hawlgalka

Ku shaqaynta nooca cusub ee nidaamka qalliinka waxa ay saamayn togan ku yeelan kartaa sida Firefox ugu shaqeeyo kombayutarkaga . Si aad u cusboonaysiiso Microsoft Windows 10/11 , fur app Settings oo dooro Cusboonaysiinta Windows^{( Windows Update)} . Markaas, dooro Hubi wixii cusbooneed^{(Check for updates)} > Soo deji oo rakib^{( Download and install)} .

Mac-ka, fur barnaamijka Xulashada Nidaamka^{(System Preferences)} oo dooro Cusbooneysii Software^{(Software Update)} > Cusbooneysii Hadda^{(Update Now)} . Ama, fur menu Apple^{(Apple menu)} oo dooro Ku saabsan Mackan^{( About This Mac)} > Cusboonaysiinta Software^{(Software Update)} > Cusbooneysii Hadda^{( Update Now)} .

Nadiifi kaydka Firefox-ka

Khasnado maxalli ah oo duugoobay^{(obsolete local web cache)} ayaa ah sabab kale oo hoos u dhacda waxqabadka Firefox^{(performance degradation in Firefox)} . Tirtir si aad ugu qasabto browserka in uu keeno xogta goobta cusub.

Si aad taas u samayso, aad Firefox's Settings pane oo u beddel sirta iyo amniga^{(Privacy & Security)} tab. Ka dib, hoos ugu dhaadhac qaybta Kukiyada iyo Xogta Goobta^{( Cookies and Site Data )} , dooro Xogta Nadiifi^{( Clear Data)} , calaamadee sanduuqyada ku xiga Kukiyada iyo Xogta Goobta^{( Cookies and Site Data)} iyo Mawduuca Shabakadda^{(Cached Web Content)} la kaydiyay , oo dooro Clear .

Nadiifi kaydka bilowga ee Firefox

Haddii browserka Firefox -ku u janjeero inuu qaboojiyo marka la furayo, waa inaad nadiifisaa kaydka bilowga. Ku bilow^(Start) furaha menu Firefox^{(Firefox menu)} . Marka xigta, u tag Help > More t macluumaadka roubleshooting^{(roubleshooting information)} oo dooro Clear startup cache .

Haddii ay dhibaato kaa haysato booqashada shaashadda sare, waa inaad dib u cusbooneysiisaa Firefox (wax badan oo intaa ka sii hooseeya).

Nadiifi Taariikhda Soodejinta Firefox

Firefox miyay^{(Does Firefox)} kaliya barafaysaa marka ay kaydinayso faylasha offline? Taariikhda soo dejinta ballaaran ayaa keeni karta taas. Si aad u nadiifiso, fur menu-ka Firefox^{(Firefox menu)} oo dooro Soo^(Downloads) -dejinta > Nadiifi soo^{(Clear Downloads)} -dejinta .

Beddel Faylka Soodejinta Firefox

Haddii Firefox uu joojiyo ka jawaabista mar kasta oo aad bilowdo soo dejin, isku day inaad bedesho galka meesha browserku u kaydiyo faylasha si caadi ah.

Fur shayga Settings^{(Settings )} , hoos ugu dhaadhac qayb-hoosaadka soo- dejinta^{(Downloads )} , oo isticmaal badhanka Browse si aad ugu beddelato meel kale. Ka fogow^(Avoid) warbaahinta la guuri karo si loo helo natiijooyinka ugu fiican.

Firefox ku fur Habka Cilad-bixinta

Habka Xallinta^{(Troubleshoot Mode)} ee Firefox (oo hore loogu yeeri jiray Habka Badbaadada^{(Safe Mode)} ah) wuxuu ku shubaa browserka leh dhammaan habaynta iyo wax-ka-qabsiga ee naafada ah. Taasi waxay kaa caawinaysaa inaad go'aamiso haddii mawduuca dhinac saddexaad ama kordhintu tahay isha arrinta.

Marka hore, xidh Firefox^(Firefox) . Marka xigta^(Next) , qabo shift (PC) ama Option ( Mac ) furaha oo dib u bilaw browserka. Daaqadda pop-up ee muujinaysa, dooro Fur^{(Open )} si aad Firefox uga furto Habka Cilad^{(Troubleshoot Mode)} -bixinta .

Haddii Firefox uu si fiican ugu shaqeeyo Habka Cilad^{(Troubleshoot Mode)} -bixinta , fur menu Firefox^{(Firefox menu)} oo dooro Add-ons iyo Themes^{( Add-ons and Themes)} . Kadibna, geli qaybaha Extensions , Themes , iyo Plugins oo samee waxyaabaha soo socda:

• Daar^(Activate) shay kasta ilaa aad ka go'do ku-darka ama mawduuca dhibka leh.
• Ka saar wax-ku-darka ama mawduuca.
• Cusbooneysii^(Update) dhammaan kordhinta soo hartay iyo habaynta (dooro astaanta u qaabaysan ee qayb kasta oo dooro Hubi wixii cusbooneed^{(Check for updates)} ).

Dib u cusboonaysii Firefox

Haddii mid ka mid ah hagaajinta kor ku xusan aysan caawin, isku day inaad dib u cusbooneysiiso Firefox . Taasi waxay meesha ka saaraysaa dhammaan habaynta iyo kordhinta waxayna dib u dejisaa browserka si ay u noqoto khaladaadka warshadda. Si taas loo sameeyo, fur menu Firefox^{(Firefox menu )} oo dooro Help > Macluumaad dheeraad ah oo cilad-baadhiseed^{(More troubleshooting information)} . Kadib, dooro Refresh Firefox .

Haddii kale, fur Firefox adigoo hoos u haya Shift (PC) ama Option (Mac) furayaasha oo dooro Refresh Firefox .

Deji Profile Firefox Cusub

Si meesha looga saaro arrimaha ku jira profile-ka Firefox-ka ee musuqmaasuqa ah^(Firefox) , fur Maareeyaha Profile Firefox^{(Firefox Profile Manager)} -ka , dooro Abuur Profile^{(Create Profile)} , oo samee profile isticmaale cusub. Haddii Firefox aysan sii barafoobin ama aysan burburin intaas ka dib, waxaa laga yaabaa inaad rabto inaad ka guurto xogta profile profile-kii hore^{(migrate the profile data from your old profile)} .

Si aad u gasho Maareeyaha Profile Firefox^{(Firefox Profile Manager)} , ku samee waxyaabaha soo socda PC gaaga ama Mac . Haddii Firefox horay u shaqaynaysay, xidh ka hor intaadan bilaabin.

Windows : Midig ku dhufo badhanka Start , dooro Run , oo fuli kuwa soo socda:

Firefox.exe -P

Mac : Fur Launchpad oo dooro Mid kale^(Other) > Terminal . Kadib, socodsii amarka soo socda:

/Applications/Firefox.app/Contents/MacOS/firefox-bin -P

Dib u rakib Firefox

Waxay u badan tahay inaad la tacaalayso rakibaadda Firefox ee musuqmaasuqa ah oo dib u rakibid dhammaystiran oo kaliya ay hagaajin karto. Si aad Firefox uga saarto kombayutarka , midig-guji badhanka Start , dooro Apps and Features oo dooro Firefox > Uninstall . Kaliya ka soo jiid Firefox galka codsiyada^{(Applications )} galka qashinka^(Trash) haddii aad isticmaasho Mac.

Ka dib markii la furo Firefox , dib u bilow kombuyutarkaaga. Ka dib, soo deji oo ku rakib nuqulkii ugu dambeeyay ee browserka Mozilla.com .

Ha jabin Malware

Haddii Firefox uu qaboojiyo marmar ama mar kasta in kasta oo aad samaynayso hagaajinta kor ku xusan, waxaa laga yaabaa inaad la tacaaleyso fiditaanka malware. U isticmaal qalabkan antivirus-ka ugu sarreeya ee PC^{(top antivirus utilities for the PC)} iyo Mac si aad u samayso iskaanka dhammaystiran ee fayraska kombiyuutarka.

How to Fix Firefox Not Responding on PC and Mac

Mozilla Firefоx has been around for almost two decadеs, with numerous stability and performance enhancements. However, it’s still not uncommon to encounter іnstances with the browser freezing right after launch, during routinе υse, or whilе performing specifiс activities.

If you’re having trouble with Firefox not responding on your PC or Mac, go through the fixes below to troubleshoot and resolve the issue.

Restart Firefox

If Firefox just froze on your PC or Mac, try force-quitting and relaunching it. To shut down the browser on PC, right-click the Start button and choose Task Manager. Then, choose Firefox from the list of open apps and select End task. Relaunch the browser after that.

Open the Launchpad and select Other > Activity Monitor if you use a Mac. Then, select Firefox > Stop > Force-Quit and attempt to start Firefox again.

Restart Your Computer

It’s best to restart your computer if Firefox continues to freeze. In Windows, just open the Start menu and select Power > Restart.

On the Mac, open the Apple menu and select Restart, but clear the box next to Reopen windows when logging back in before selecting Restart again on the confirmation dialog.

Recreate the Places Database

Firefox stores your browsing history and bookmarks in a database called “Places.” Sometimes, it can corrupt and result in the web browser not responding. To rule that out, you must force Firefox to recreate the database.

Select the Firefox menu icon (the button with three stacked lines at the top right corner of the window) and choose Help > More troubleshooting information. Then, under the Application Basics section, select the Open Folder button next to Profile Folder.

On the File Explorer or Finder window that subsequently shows up, open your Firefox profile folder and rename the files below by adding .old to the end of the file name:

places.sqlite

places.sqlite-journal

If Firefox is completely unresponsive, you can directly get to the profile folder via File Explorer or Finder.

Windows: Open File Explorer, copy and paste the following path into the address bar at the top of the window, and press Enter:

%userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles\

Mac: Open Finder and select Go > Go to Folder. Then, copy and paste the following path and press Enter:

~/Library/Application Support/Firefox/Profiles

Update to Fix Firefox

Mozilla releases frequent updates to address known issues in Firefox. To check if the browser is up-to-date, open the Firefox menu and select Settings. Then, under the General tab, scroll down to the Firefox Updates section and choose Check for updates.

Disable Hardware Acceleration

By default, Firefox takes advantage of the graphics processing unit (GPU) on your computer to improve web page functionality and performance. However, depending on your PC or Mac configuration, that could have the opposite effect. Disable hardware acceleration and check if that makes a difference.

Again, open the Settings pane in Firefox and scroll down to the Performance section. Then, uncheck the boxes next to Use recommended performance settings and Use hardware acceleration when available.

If that helps, consider updating the graphics drivers or the operating system (more on that next) before reactivating hardware acceleration again.

Update the Operating System

Running an up-to-date version of the operating system could positively impact how Firefox runs on your computer. To update Microsoft Windows 10/11, open the Settings app and select Windows Update. Then, choose Check for updates > Download and install.

On the Mac, open the System Preferences app and select Software Update > Update Now. Or, open the Apple menu and choose About This Mac > Software Update > Update Now.

Clear the Firefox Cache

An obsolete local web cache is another reason for performance degradation in Firefox. Delete it to force the browser to fetch up-to-date site data.

To do that, go to Firefox’s Settings pane and switch to the Privacy & Security tab. Then, scroll down to the Cookies and Site Data section, select Clear Data, mark the boxes next to Cookies and Site Data and Cached Web Content, and select Clear.

Clear Firefox’s Startup Cache

If the Firefox browser tends to freeze at launch, you must clear its startup cache. Start by opening the Firefox menu. Next, go to Help > More troubleshooting information and select Clear startup cache.

If you have trouble visiting the screen above, you must refresh Firefox (more on that further below).

Clear Firefox’s Download History

Does Firefox only freeze while saving files offline? An extensive download history can cause that. To clear it, open the Firefox menu and select Downloads > Clear Downloads.

Change the Firefox Downloads Folder

If Firefox stops responding whenever you initiate a download, try changing the folder where the browser saves files by default.

Open the Settings pane, scroll down to the Downloads sub-section, and use the Browse button to switch to a different location. Avoid removable media for best results.

Open Firefox in Troubleshoot Mode

Firefox’s Troubleshoot Mode (formerly called Safe Mode) loads the browser with all customizations and add-ons disabled. That helps you determine if a third-party theme or extension is the source of the issue.

First, close Firefox. Next, hold down the Shift (PC) or Option (Mac) key and relaunch the browser. On the pop-up window that shows, select Open to open Firefox in Troubleshoot Mode.

If Firefox works OK in Troubleshoot Mode, open the Firefox menu and select Add-ons and Themes. Then, dig into the Extensions, Themes, and Plugins categories and perform the following:

• Activate each item until you isolate the problematic add-on or theme.
• Remove the add-on or theme.
• Update all remaining extensions and customizations (select the gear-shaped icon under each category and select Check for updates).

Refresh Firefox

If none of the fixes above help, try refreshing Firefox. That removes all customizations and extensions and resets the browser to factory defaults. To do that, open the Firefox menu and select Help > More troubleshooting information. Then, choose Refresh Firefox.

Alternatively, open Firefox while holding down the Shift (PC) or Option (Mac)keys and select Refresh Firefox.

Set Up a New Firefox Profile

To rule out issues with a corrupt Firefox profile, open the Firefox Profile Manager, select Create Profile, and set up a new user profile. If Firefox no longer freezes or crashes after that, you may want to migrate the profile data from your old profile.

To access the Firefox Profile Manager, perform the following on your PC or Mac. If Firefox is already running, close it before you begin.

Windows: Right-click the Start button, select Run, and execute the following:

firefox.exe -P

Mac: Open the Launchpad and select Other > Terminal. Then, run the following command:

/Applications/Firefox.app/Contents/MacOS/firefox-bin -P

Reinstall Firefox

It’s likely you’re dealing with a corrupt Firefox installation that only a complete reinstallation can fix. To remove Firefox on the PC, right-click the Start button, choose Apps and Features and select Firefox > Uninstall. Just drag Firefox from the Applications folder into the Trash if you use a Mac.

After uninstalling Firefox, restart your computer. Then, download and install the latest version of the browser from Mozilla.com.

Don’t Discount Malware

If Firefox freezes occasionally or all the time despite performing the above fixes, you may be dealing with a malware infestation. Use these top antivirus utilities for the PC and Mac to perform a comprehensive scan for computer viruses.

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