Ma^(Are) awoodid inaad iimaylka ku dirto ama ku hesho iPhone-kaaga ama iPad-kaaga sababtoo ah abka Boostada^(Mail) waxa uu soo bandhigayaa khalad "Cannot Verify Identity Server"? Taasi waxay u badan tahay sababtoo ah App-ka Boostada^(Mail) si ammaan ah ulama xiriiri karo server-ka bixiyaha iimaylka^{(email provider’s server)} . Tusaale ahaan, waxaad heli doontaa ciladan haddii shahaadadda Secure Socket Layer (SSL)^{(Secure Socket Layer (SSL) certificate)} bixiyaha iimaylka ay dhacday ama aan la aamini karin.

Qodobada kale sida kutaannada software-ka, isku xirka shabakada liidata, wakhtiga server-ka, iyo cilladaha nidaamka ku meel gaadhka ah ayaa sidoo kale kicin kara abka Mail si uu u muujiyo khaladkan. Waxaan ku tusi doonaa xalal u hagaajiyay qaladka isticmaalayaasha la kulmay arrimaha. Sidoo kale^(Likewise) , waxaanu sidoo kale liis gareyn doonaa xalalka kale ee waxtarka leh ee aan ka helnay tijaabada shakhsi ahaaneed.

Waxyaabaha ugu horreeya^(First) marka hore, hubi inaad leedahay xiriir internet oo firfircoon. Fur browser kaaga oo hubi inaad geli karto bog kasta. Taasi waxay kaa caawin doontaa inaad go'aamiso in intarneedkaagu si sax ah u shaqeeyo iyo in kale. Haddii xidhiidhkaagu aanu ahayn dhibta, mid ka mid ah xalalka hoos ku taxan waa inuu sixirka shaqeeyaa.

Xir oo dib u fur Boostada App-ka

Kor^(Swipe) uga soo jiid dhanka hoose ee shaashaddaada si aad u furto IOS App Switcher . IPhones iyo iPads ee leh badhanka guriga, laba jeer gujinta badhanka Guriga^(Home) waxay daaha ka qaadi doontaa App Switcher . Dabadeed^(Afterward) , kor u mari app Mail ilaa uu ka lumo shaashadda. 

Isku day xalalka cilad-raadinta soo socota haddii cilad-ku weli soo baxdo markaad dib u furto abka Boostada .^(Mail)

U beddel isku xidhka gacanta

Sida laga soo xigtay qaar ka mid ah isticmaalayaasha iPhone ee ku jira dunta Wadahadalka Apple^{(iPhone users in this Apple Discussion thread)} , fariinta qaladku waxay soo baxdaa kaliya marka la galo boostada iyada oo loo marayo Wi-Fi . Waxa la yaab leh^{(Surprisingly)} , u beddelashada xogta gacanta ama mobaylka ayaa xalliyey dhibaatada. Haddii aad sii waddo helista qaladka "Ma Xaqiijin Karo Aqoonsiga Server-ka" ee xidhiidhka Wi-Fi , u beddel xogta gacanta oo dib u fur abka Boostada .^(Mail)

Dib u bilow iPhone-kaaga ama iPad-kaaga

Dib u bilaabista qalabkaaga waxa ay hagaajin kartaa cilada ku meel gaadhka ah ee ka ilaalinaysa abka Mail - ka inuu xaqiijiyo ama aqoonsado serfarka iimaylka. 

Tag Settings > General > Shut Down oo u dhaqaaq "slide to power off" dhanka midig.

Sug^(Wait) ilaa 10-20 ilbiriqsi qalabkaagu inuu damiyo. Dabadeed^(Afterward) , hay badhanka dhinaca si aad dib ugu shido. Dabadeed, karti u yeel xogta gacanta ama ku biir shabakada Wi-Fi, fur Mail app oo hubi haddii aad awood u leedahay inaad dirto oo aad hesho iimaylo adoon fariin qalad ah lahayn.

Hubi heerka bixiyaha iimaylka

App - ka Boostada^(Mail) waxaa laga yaabaa inuu ku guuldareysto inuu xaqiijiyo aqoonsiga akoontada haddii server-ka macmiilka iimaylka uu ku jiro waqti hoos u dhac. Isticmaal agabka la socodka maqnaanshaha qolo saddexaad sida DownDetector si aad u xaqiijiso heerka adeeg bixiyayaasha iimaylka.

Tusaale ahaan, haddii iimaylka la saameeyey uu yahay akoon Gmail ah, booqo DownDetector oo ku qor "gmail" barta raadinta. Ku qorista "outlook" ama "yahoo mail" ee bar raadinta waxay muujin doontaa heerka server ee Outlook iyo Yahoo ! Boostada^(Mail) , siday u kala horreeyaan.

Haddii DownDetector ay ka warbixiso wakhtiga dhimista ee dhinaca server-ka, waa inaad sugtaa ilaa adeeg bixiyahaaga iimaylka uu xaliyo dhibaatada. Haddii kale, isku day xalinta cilad kale ee hoose.

Dami sirta lakabka Sugan^{(Secure Socket Layer)} ( SSL )

Qaar ka mid ah isticmaalayaasha iPhone iyo iPad waxay si guul leh u xaliyeen khaladka "ma xaqiijin karo aqoonsiga serverka" iyagoo damiyay sirta ah Secure Socket Layer ( SSL ) ee xisaabta iimaylka. Isku day taas oo arag haddii ay ka soo saarto natiijada la rabay qalabkaaga. 

1. Fur abka Settings oo dooro Boostada^(Mail) .

1. Dooro Xisaabaadka^(Accounts) .

1. Qaybta Xisaabaadka^(Accounts) , dooro xisaabta iimaylka ee ay saamaysay.

1. Dooro koontada mar labaad si aad u sii wadato

1. Dooro Sare^(Advanced) .

1. Qaybta "Settings soo socota", dami ikhtiyaarka Isticmaalka SSL .^{(Use SSL)}

Taasi waxay joojinaysaa sirta SSL ee iimaylada soo gala ciwaankaas gaarka ah. In kasta oo khiyaanadan cilad-raadinta ay gacan ka geysan karto xallinta dhibaatada, waxaa mudan in la sheego in curyaaminta doorashadan ay ka dhigayso iimaylada soo socda mid aan ammaan ahayn.

Dami oo dib-u-kicin akoontiga

Si ku meel gaadh ah u deminta xisaabta dhibta leh waxay kicin kartaa akoontada Boostada^(Mail) si loo xaqiijiyo server-ka macmiilka iimaylka. Hawlgalkani waxa uu kaliya ka saari doonaa xisaabta iimaylka ee abka Mail , kama saari doono qalabkaaga. Waa kuwan waxaad u baahan tahay inaad sameyso:

1. Fur abka Settings, u gudub Boostada^(Mail) > Xisaabaadka^(Accounts) oo dooro koontada ay saamaysay.

1. Dami ikhtiyaarka Boostada^(Mail)

1. Sug^(Wait) ilaa 10 ilbiriqsi oo dib u shid ikhtiyaarka Boostada .^(Mail)

Taasi waxay ku soo dadajin doontaa abka Mail inuu la mideeyo oo dib u xaqiijiyo ciwaanka iimaylka meel eber ah. Haddii dhibaatadu sii socoto, tirtir xisaabta iimaylka^{(delete the email account)} (fiiri tillaabooyinka qaybta xigta) oo dib uga xidh xoq.

Tirtir oo dib-u-ku dar Email Account

Marka aad ka saartid akoontiga dhibatada leh app Mail , waxay sidoo kale tirtiri doontaa akoonkaaga iPhone ama iPadkaaga. Farsamadan cilad-raadinta ayaa hagaajisay dhibaatada qaar ka mid ah isticmaalayaasha iPad-ka^{(some iPad users)} . Waa kan sida loo tirtiro akoonkaaga iPhone ama iPad-kaaga:

1. Furo menu-ka dejinta boostada ( Settings > Mail > Accounts ) oo dooro koontada dhibaatada leh.
   
2. Dooro Akoonka Tirtir^{(Delete Account)} .

Waxaad heli doontaa digniin degdeg ah oo ku ogeysiinaysa in tirtirida akoontiga ay meesha ka saari doonto jadwalka, xiriirada, iyo xogta kale ee la xiriirta akoontada.

1. Dooro Delete ka My iPhone^{(Delete from My iPhone)} si ay u sii wadaan.

1. Ku soo laabo menu-ka dejinta Xisaabaadka^(Accounts) IOS oo dooro Ku dar Koontada^{(Add Account)} .

1. Dooro macmiilka/bixiyaha koontada.

1. Geli aqoonsiga akoonkaaga si aad u gasho

cusboonaysii ama Cusbooneysii iOS

Haddii aadan ku rakibin cusboonaysiinta iOS muddo dheer, "Cannot Verify Identity Server" khaladku waxa uu u badan yahay inay sabab u tahay cilad ku jirta dhismahaaga iOS ama gudaha abka  boostada .^(Mail)

Ku xidh iPhone-kaaga ama iPad-kaaga shabakad Wi-Fi ah, tag Settings > General > Cusboonaysiinta Software^{(Software Update)} , oo taabo Soo dejiso oo ku rakib^{(Download and Install)} . 

Ku rakibida cusboonaysiinta OS waxay isku mar ku rakibi doontaa nooca ugu dambeeyay ee abka boostada^(Mail) qalabkaaga.

Taa bedelkeeda, haddii aad dareentay qaladkan ka dib markii aad ku rakibtay dhismaha Beta iOS^{(installing a Beta iOS build)} ama casriyeynta iOS aan degganayn, tixgeli inaad hoos u dhigto iPhone-kaaga. Tixraac hagahan ku saabsan dib u soo celinta cusboonaysiinta iOS^{(guide on rolling back an iOS update)} si aad u barato sida saxda ah hoos loogu dhigo iPhone kaaga.

Ku raaxayso waayo-aragnimada iimaylka ee khalad-la'aanta ah

In kasta oo aan ku kalsoonahay in ugu yaraan mid ka mid ah talooyinkan ay joojin doonaan fariinta khaladka ah, waa inaad la xiriirtaa bixiyaha adeegga emailkaaga haddii dhibaatadu sii socoto. 

Waxa kale oo aad isku dayi kartaa in aad dib u dejiso shabakadaada iPhone (tag Settings > General > Reset > Reset Network Settings ). Taasi waxay carqaladayn doontaa arrin kasta oo la xidhiidha shabakad oo joojinaysa is-gacan-qaadka u dhexeeya abka Mail iyo serferka macmiilka emailkaaga.

How to Fix a “Cannot Verify Server Identity” Error on iPhone or iPad

Are you unable to send or receive еmailѕ on your iPhone or iPad bеcause the Mail app keeps displaying a “Cannot Verify Sеrver Identity” error? That’s moѕt likely becаuse the Mail аpp cannot securely cоmmunicate with the email provider’s server. For example, you’ll get this error if the email provider’s Secure Socket Layer (SSL) certificate is expired or untrusted.

Other factors like software bugs, poor network connection, server downtime, and temporary system glitches can also trigger the Mail app to display this error. We’ll show you some solutions that fixed the error for users who experienced the issues. Likewise, we’ll also list other effective solutions that we discovered from personal experimentation.

First things first, ensure you have an active internet connection. Open your web browser and check if you can access any webpage. That’ll help you determine whether or not your internet is working correctly. If your connection isn’t the problem, one of the solutions listed below should work the magic.

Close and Reopen the Mail App

Swipe up from the bottom of your screen to open the iOS App Switcher. For iPhones and iPads with a physical home button, double-clicking the Home button will reveal the App Switcher. Afterward, swipe up the Mail app until it disappears from the screen. 

Try the following troubleshooting solutions if the error still pops up when you reopen the Mail app.

Switch to Cellular Connectivity

According to some iPhone users in this Apple Discussion thread, the error message only pops up when accessing mail via Wi-Fi. Surprisingly, switching to cellular or mobile data resolved the problem. If you keep getting the “Cannot Verify Server Identity” error on a Wi-Fi connection, switch to cellular data and reopen the Mail app.

Restart Your iPhone or iPad

Restarting your device can fix temporary glitches preventing the Mail app from verifying or identifying the email server. 

Go to Settings > General > Shut Down and move the “slide to power off” slider to the right.

Wait for about 10-20 seconds for your device to shut down. Afterward, hold the side button to power it back on. Then, enable cellular data or join a Wi-Fi network, launch the Mail app and check if you’re able to send and receive emails without any error message.

Check Email Provider Status

The Mail app might fail to verify the account’s identity if the email client servers are experiencing downtime. Use third-party outage monitoring tools like DownDetector to confirm the status of your email provider’s servers.

For instance, if the affected email is a Gmail account, visit DownDetector and type “gmail” in the search bar. Typing “outlook” or “yahoo mail” in the search bar will display the server status for Outlook and Yahoo! Mail, respectively.

If DownDetector reports server-side downtime, you’d have to wait until your email service provider resolves the problem. Otherwise, try other troubleshooting solutions below.

Disable Secure Socket Layer (SSL) Encryption

Some iPhone and iPad users successfully resolved the “cannot verify server identity” error by turning off Secure Socket Layer (SSL) encryption for the email account. Try that and see if it yields the desired result on your device. 

1. Open the Settings app and select Mail.

1. Select Accounts.

1. In the Accounts section, select the affected email account.

1. Select the account again to proceed.

1. Select Advanced.

1. In the “Incoming Settings” section, toggle off the Use SSL option.

That’ll disable SSL encryption for incoming emails for that particular address. Although this troubleshooting trick might help fix the problem, it’s worth mentioning that disabling this option makes incoming emails less secure.

Disable and Re-Enable the Account

Temporarily disabling the problematic account could trigger the Mail account to verify the email client’s server. This operation will only remove the email account from the Mail app, not from your device. Here’s what you need to do:

1. Open the Settings app, navigate to Mail > Accounts and select the affected account.

1. Toggle off the Mail option.

1. Wait for about 10 seconds and toggle the Mail option back on.

That’ll prompt the Mail app to synchronize and reverify the email address from scratch. If the problem persists, delete the email account (see steps in the next section) and reconnect it from scratch.

Delete and Re-Add Email Account

When you remove the problematic account from the Mail app, it will also delete the account from your iPhone or iPad. This troubleshooting technique fixed the problem for some iPad users. Here’s how to delete an account on your iPhone or iPad:

1. Open the Mail settings menu (Settings > Mail > Accounts) and select the problematic account.
   
2. Select Delete Account.

You’ll get a warning prompt notifying you that deleting the account will remove the calendars, contacts, and other data associated with the account.

1. Select Delete from My iPhone to proceed.

1. Return to the iOS Accounts settings menu and select Add Account.

1. Select the account’s client/provider.

1. Enter your account’s credentials to sign in.

Upgrade or Update iOS

If you haven’t installed an iOS update in a long time, the “Cannot Verify Server Identity” error is probably due to a bug in your iOS build or within the Mail app. 

Connect your iPhone or iPad to a Wi-Fi network, go to Settings > General > Software Update, and tap Download and Install. 

Installing an OS update will simultaneously install the latest version of the Mail app on your device.

Conversely, if you noticed this error after installing a Beta iOS build or an unstable iOS upgrade, consider downgrading your iPhone. Refer to this guide on rolling back an iOS update to learn how to downgrade your iPhone correctly.

Enjoy an Error-Free Emailing Experience

While we’re confident that at least one of these recommendations will stop the error message, you should contact your email service provider if the problem persists. 

You could also try resetting your iPhone network settings (go to Settings > General > Reset > Reset Network Settings). That’ll squash any network-related issue interrupting the handshake between the Mail app and your email client’s server.

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