Ma ku aragtaa cilad " Waan ka xunahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shayga" adigoo isku dayaya in aad furto shay (sida iimaylka) ee Microsoft Outlook ? Hadday sidaas tahay, abkaaga Outlook^(Outlook) ama kombayutarkaagu waxa laga yaabaa inay la kulmaan arrimo farsamo. Waxaa jira sababo badan oo laga yaabo in ciladani ku dhacdo macmiilkaaga iimaylka.

Waxaad isku dayi kartaa inaad laba jeer gujiso shaygaga mar labaad si aad u aragto in taasi furto. Haddii aadan nasiib u yeelan inaad taas sameyso, isku day dhowr tabo oo horumarsan xagga hoose si aad u xalliso arrinta Muuqaalka^{(fix this Outlook issue)} .

Dib u bilow Muuqaalka iyo Kumbuyuutarkaaga^{(Restart Outlook and Your Computer)}

Hal dariiqo oo lagu xaliyo inta badan arrimaha yaryar ee Outlook^{(fix most minor issues with Outlook)} waa in dib loo bilaabo abka. Samaynta sidaas ayaa abka siinaysa fursad cusub oo uu ku shubo qaabayntaada, isaga oo hagaajinaya mashaakilaadka yar yar ee abka.

Haddii taasi shaqayn waydo, dib u kici kombayutarkaga si aad u aragto in taasi xalliso dhibaatada.

Si dib loo bilaabo Muuqaalka:

1. Dooro faylka^(File) geeska bidix ee sare ee Muuqaalka^(Outlook) .
2. Dooro Ka bax^(Exit) dhanka hoose ee dhinaca bidix.

1. Haddii aad hesho degdeg ah oo sheegaya inaad hayso iimaylo ku sugaya Outbox , dooro Bax oo Hadhow Dir^{(Exit and Send Later)} .
2. Dib u soo celi Muuqaalka^(Outlook) adigoo furaya menu-ka Start , ka raadi Muuqaalka^(Outlook) , oo dooro abka natiijooyinka raadinta.

Si aad dib u bilowdo Windows:

1. Fur menu-ka Start oo dooro summada Awoodda^(Power) .
2. Dooro Dib u Bilow^(Restart) menu-ka Awoodda.

1. Fur Outlook marka kombuyutarkaagu soo kabanayo

Nadiifi Settings View si aad u hagaajiso Khaladka Muuqaalka^{(Clear View Settings to Fix the Outlook Error)}

Dejinta muuqaalka Muuqaalka ayaa qeexaya sida shayadu ugu muuqdaan shaashaddaada. Haddii aad beddeshay xulashooyinkan, ama aadan hubin in qof uu la shaqeeyay xulashooyinkan, waxaa habboon in dib loo dejiyo goobaha aragtida si loo xalliyo dhibaatadaada.

Waxaad dib u dajin kartaa jaangooyooyinka aragga iyo jaangooyooyinka navigation-ka ee Muuqaalka^(Outlook) . Tani ma tirtirto iimayladaada ama xogta kale ee ku jirta abka. Si kastaba ha ahaatee, waxaad waayi doontaa aragti kasta oo caadada u ah haddii aad ku dhex abuurtay abka.

1. Fur fur adigoo^(Run) riixaya Windows + R furayaasha isku mar.
2. Geli amarka soo socda ee Run oo taabo Gelida^(Enter) si aad dib ugu dejiso goobaha daawashada Muuqaalka: outlook.exe /cleanviews

1. Samee amarka soo socda si aad dib ugu dejiso muraayadda navigation Outlook: outlook.exe /resetnavpane

1. Fur Outlook oo arag haddii aad geli karto alaabtii aan hore loo heli karin.

Tirtir Faylasha Cache ee Muuqaalka^{(Delete Outlook’s Cache Files)}

Faylasha kaydinta Outlook ayaa ka caawiya abka inuu horumariyo khibradiisa isticmaale. Mararka qaarkood, in kastoo, faylalkani ay kharribaan oo ay keenaan arrimo kala duwan. Ciladaada " Waan ka xunahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shayga" waxa laga yaabaa in uu ka yimaado kayd dhibaato leh.

Xaaladdan oo kale, tirtir kaydka Outlook's cache^{(delete Outlook’s cache)} , taas oo u badan tahay inay xalliso arrintaada. Ma lumin doontid xogtaada markaad dib u dajinayso kaydka

1. Xir Outlook haddii aad ku shaqaynayso abka kombayutarkaga
2. Riix Windows + R isku mar si aad u furto Run .
3. Ku qor dariiqa soo socda Run oo taabo Gelida^(Enter) . Tani waxay soo saartaa galka kaydka Outlook ee File Explorer : %localappdata%\Microsoft\Outlook\RoamCache

1. Dooro^(Select) dhammaan faylasha kaydinta ee ku jira galka adiga oo riixaya Ctrl + A .
2. Tirtir^(Delete) dhammaan faylasha la doortay adiga oo midigta gujinaya hal fayl oo dooro Delete^(Delete) in menu-ka.

1. Fur Outlook , oo arrintaada waa in la xalliyaa.

Dami ku-darka dhibka leh ee Muuqaalka^{(Disable Problematic Add-Ins in Outlook)}

Outlook waxa ay u ogolaataa isticmaalayaasha in ay rakibaan add-ins si ay u helaan sifado badan macmiilka iimaylkan. Nasiib darro, mid ama in ka badan oo ka mid ah kuwan lagu daray ayaa laga yaabaa inay kharribeen, taasoo keentay qaladka " Waan ka xunnahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shaygan".

Si aad u hubiso haddii ay taasi tahay, dami dhammaan add-inskaaga oo arag haddii shaygaagu ka furmo Outlook^{(opens in Outlook)} . Haddii aad ku guulaysato inaad furto shayga, awood u geli hal mar ku-dar si aad u hesho dambiilaha. Ka dib, ka saar ku-darka dambiilaha si aad u xalliso arrintaada.

1. Ka fur Outlook kombayutarkaga
2. Ka dooro Faylka^(File) dhinaca bidix ee sare oo dooro Ikhtiyaarada^(Options) dhinaca bidixda.
3. Dooro Add-ins ee dhinaca bidixda oo dooro Tag^(Go) ku xiga COM Add-ins dhanka midig.

1. Demi dhammaan add-inska adiga oo damiya sanduuqa hubinta ee ag yaal wax kasta oo lagu daro. Kadib, dooro OK .

1. Fur shayga aad dhib kala kulantay furitaanka Outlook .
2. Haddii shaygaagu furmo, gal sanduuqa COM Add-ins oo awood u geli hal-ku-dar markiiba. Tani waxay kaa caawin doontaa inaad hesho ku-darka dhibaatada leh.
3. Markaad ogaato wax-ku-darka keenaya arrinta, ka saar shaygaas adigoo dooranaya Ka saar^(Remove) sanduuqa COM Add-ins- ka.

Hagaajinta Muuqaalka Muuqaalka Dhibaatada leh^{(Repair a Problematic Outlook Profile)}

Outlook waxay isticmaashaa profiles si ay u kaydiso xogtaada iimaylka Haddii profile-kaagu xumaado, waxaa laga yaabaa inaad la kulanto arrimo ay ka mid yihiin "Waan ka xunnahay, waxaa nagu dhibban furitaanka shaygan." Xaaladdan, waxaad isku dayi kartaa inaad hagaajiso astaantaada si aad u aragto haddii taasi hagaajinayso arrinta.

Outlook waxa uu leeyahay door ku dhex dhisan oo lagu hagaajinayo profile-yada, markaa uma baahnid inaad ku rakibto qalabka dhinac saddexaad. Sidoo kale, ma luminaysid xogtaada iimaylka markaad hagaajinayso profile.

1. Bilaw Outlook oo dooro Faylka^(File) dhinaca bidix ee sare.
2. Dooro Settings^{(Account Settings)} Account > Account Settings ee dhinaca midigta.

1. Dooro xisaabtaada iimaylka ee tabka iimaylka^(Email) oo dooro Dayactir^(Repair) .

1. Ku xaqiiji ciwaanka iimaylka daaqada furmo oo dooro Dayactir^(Repair) .
2. Sug Outlook si uu u xaliyo arrimaha profile kaaga^{(fix issues with your profile)} .

Isticmaal Profile Cusub ee Muuqaalka^{(Use a New Profile in Outlook)}

Haddii aad isku dayday inaad hagaajiso muuqaalkaaga Muuqaalka^(Outlook) , laakiin taasi ma hagaajin dhibaatada, ku samee profile cusub abka oo ku dar koontadaada iimaylka astaantan cusub. Tani waxay u badan tahay inay xalliso dhibaatadaada " Waan ka xunahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shaygan".

1. Ku billow Control Panel kombayutarkaga^{(Control Panel)} adiga oo furaya menu-ka Start , raadinta Control Panel , oo dooro qalabka ku jira natiijooyinka raadinta.
2. Dooro Xisaabaadka Isticmaalaha^{(User Accounts)} oo ay ku xigto Boostada (Microsoft Outlook)^{(Mail (Microsoft Outlook))} ee ku dhex jirta Control Panel.

1. Dooro Show Profiles .
2. Dooro Ku dar^(Add) si aad u abuurto profile cusub.

1. Geli magaca boggaaga goobta Magaca Profile^{(Profile Name)} oo dooro OK .
2. Ku dar koontadaada iimaylka profile-ka cusub ee la sameeyay adiga oo isticmaalaya daaqada Account Add^{(Add Account)}
3. Dib ugu noqo daaqada boostada^(Mail) , ka dooro astaantaada cusub ee la sameeyay markasta isticmaal profile-kan^{(Always use this profile)} hoos-hoosaadka ah oo dooro Codso^(Apply) oo ay ku xigto OK .

Dayactir Microsoft Outlook^{(Repair Microsoft Outlook)}

Microsoft Office (oo Outlook uu ka mid yahay) waxaa ku jira qalab dayactir ah oo kuu ogolaanaya inaad ku xalliso arrimaha barnaamijyada kala duwan ee Xafiiska^(Office) ee PC-gaaga. Marka aad la kulanto dhibaatooyin furitaanka shay abkaaga, sida Outlook , ku wad qalabkan dayactirka si ay suurtogal u tahay in ay xaliso dhibaatadaada.

1. Fur Control Panel ee kombuyutarkaaga.
2. Dooro uninstall barnaamijka^{(Uninstall a program)} daaqada Control Panel.
3. Dooro noocaaga Microsoft Office ee liiska oo dooro Bedel^(Change) xagga sare.

1. Dooro Haa^(Yes) isla markiiba Xakamaynta Koontada Isticmaalaha .^{(User Account Control)}
2. Daar doorashada Dayactirka Degdegga^{(Quick Repair)} ah oo dooro Dayactirka^(Repair) .

1. Haddii qalabku aanu xallin arrintaada, isticmaal ikhtiyaarka Dayactirka onlaynka oo arag haddii ay taasi shaqaynayso.^{(Online Repair)}

Cusbooneysii Microsoft Outlook^{(Update Microsoft Outlook)}

Sida abka kale oo dhan, waa in aad Outlook- ga ka ilaalisaa kombayutarkaaga si aad u hesho dhiqleyaal yar iyo sifooyinkii ugu dambeeyay. " Waan ka xunahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shaygan" waxa laga yaabaa inay tahay natiijada abka Outlook oo duugoobay , oo cusboonaysiinta abka waa inay taas hagaajisaa.

Waxaad ku cusboonaysiin kartaa Outlook iyo barnaamijyada kale ee Office ee ku jira kombuyutarkaaga dhowr dhagsi.

1. Ka bilow Outlook kombayutarkaga
2. Dooro Faylka^(File) geeska bidix ee sare oo ka dooro Koontada Xafiiska^{(Office Account)} dhanka bidix.
3. Dooro Cusbooneysii Ikhtiyaarada^{(Update Options)} > Cusbooneysii Hadda^{(Update Now)} dhanka midigta.

1. Sug ^(Wait)Outlook si uu u helo oo u rakibo cusboonaysiinta la heli karo.

Dib u rakib Microsoft Outlook^{(Reinstall Microsoft Outlook)}

Haddii qaladkaaga " Waan ka xunahay^(Sorry) , dhibaato ayaa naga haysata furitaanka shaygan" khaladku sii socdo inuu soo baxo, faylasha xudunta u ah Outlook ayaa laga yaabaa inay dhib qabaan. Waxaa jira sababo badan oo faylashani u noqon karaan kuwo kharriban.

Si fudud oo degdeg ah taas waa in dib loogu rakibo Outlook mashiinkaaga. Haddii sidaas la sameeyo waxa ay tirtirtaa faylashii hore ee khariban oo waxa ay gelisaa faylal cusub kombayutarkaaga. Xasuusnoow in aad u soo iibsatay Outlook sidii abka kali ah mooyaane, waa in aad uninstall ka saartaa oo aad dib u rakibtaa dhammaan abka Xafiiskaaga^(Office) si aad hawshan u qabato.

Haddii aad jeclaan lahayd inaad taas samayso, waa kan sida:

1. Ku billow Control Panel kombayutarkaga
2. Dooro uninstall barnaamij^{(Uninstall a program)} .
3. Dooro noocaaga Microsoft Office ee liiska oo dooro Uninstall meesha ugu sareysa.

1. Dooro Haa^(Yes) isla markiiba Xakamaynta Koontada Isticmaalaha .^{(User Account Control)}
2. Dooro Uninstall -ka saaxiraha uninstall-ka. Kadib, raac tilmaamaha shaashadda si aad uga saarto dhammaan apps Office -ka PC-gaaga.

1. Dib u billow kombuyutarkaaga markii aad ka saartay abka
2. Dib u rakib abkaaga Xafiiska^(Office) adiga oo laba jeer gujinaya faylka dejinta Xafiiska .^(Office)

Ka dhig walxaha aan la geli karin ee laga heli karo Muuqaalka^{(Make Inaccessible Items Accessible in Outlook)}

Outlook 's "Waan ka xunahay, dhib ayaa naga haysata furitaanka shaygan" ma aha kan ugu adag in wax laga qabto. Haddii aad raacdo hababka kor lagu soo sheegay oo aad hagaajiso shayada qaladka keenay, dhibkaaga waa in la xaliyaa. Dhammaan alaabtaada Muuqaalka^(Outlook) , oo ay ku jiraan iimaylada, ayaa markaa geli doona adiga.

How to Fix Outlook’s “Sorry, we’re having trouble opening this item” Error

Do you ѕee a “Sorry, we’re having trouble opening this item” error while attempting to open an item (like an emaіl) in Microsoft Outlook? If so, your Outlook app or your computer may be experiencing technical issues. There are multiple reasons this error may occur with your email clіent.

You can try double-clicking your item again to see if that opens. If you have no luck doing that, try a few advanced tips below to fix this Outlook issue.

Restart Outlook and Your Computer

One way to fix most minor issues with Outlook is to restart the app. Doing so gives the app a fresh new chance to load your configuration, fixing minor problems with the app.

If that doesn’t work, reboot your PC to see if that fixes the problem.

To restart Outlook:

1. Select File at the top-left corner of Outlook.
2. Select Exit at the bottom of the left sidebar.

1. If you get a prompt saying you have emails waiting in Outbox, choose Exit and Send Later.
2. Relaunch Outlook by opening the Start menu, search for Outlook, and select the app in the search results.

To restart Windows:

1. Open the Start menu and select the Power icon.
2. Choose Restart in the Power menu.

1. Open Outlook when your PC boots back up.

Clear View Settings to Fix the Outlook Error

Outlook’s view settings define how items appear on your screen. If you’ve changed these options, or you aren’t sure someone has worked with these options, it’s worth resetting the view settings to fix your problem.

You can reset both view settings and navigation pane settings in Outlook. This doesn’t delete your emails or any other data in the app. However, you’ll lose any custom views if you’ve created them in the app.

1. Open Run by pressing Windows + R keys at the same time.
2. Enter the following command in Run and press Enter to reset Outlook’s viewing pane settings: outlook.exe /cleanviews

1. Run the following command to reset Outlook’s navigation pane: outlook.exe /resetnavpane

1. Open Outlook and see if you can access the previously inaccessible items.

Delete Outlook’s Cache Files

Outlook’s cache files help the app improve its user experience. Sometimes, though, these files get corrupt and cause various issues. Your “Sorry, we’re having trouble opening this item” error may result from a problematic cache.

In this case, delete Outlook’s cache, which will likely resolve your issue. You won’t lose your data when you reset the cache.

1. Close Outlook if you’re running the app on your PC.
2. Press Windows + R at the same time to open Run.
3. Type the following path in Run and press Enter. This launches Outlook’s cache folder in File Explorer: %localappdata%\Microsoft\Outlook\RoamCache

1. Select all cache files in the folder by pressing Ctrl + A.
2. Delete all selected files by right-clicking one file and choosing Delete in the menu.

1. Open Outlook, and your issue should be resolved.

Disable Problematic Add-Ins in Outlook

Outlook allows users to install add-ins to get more features in this email client. Unfortunately, one or more of these add-ins may have become corrupt, causing the “Sorry, we’re having trouble opening this item” error.

To check if that’s the case, disable all your add-ins and see if your item opens in Outlook. If you succeed at opening the item, enable one add-in at a time to find the culprit. Then, remove the culprit add-in to resolve your issue.

1. Open Outlook on your PC.
2. Select File at the top-left corner and choose Options in the left sidebar.
3. Select Add-ins in the left sidebar and choose Go next to COM Add-ins on the right.

1. Turn off all add-ins by deactivating the checkbox beside each add-in. Then, select OK.

1. Open the item you had trouble opening in Outlook.
2. If your item opens, access the COM Add-ins box and enable one add-in at a time. This will help you find the problematic add-in.
3. Once you know the add-in causing the issue, remove that item by selecting Remove in the COM Add-ins box.

Repair a Problematic Outlook Profile

Outlook uses profiles to store your email data. If your profile gets corrupted, you may experience issues like “Sorry, we’re having trouble opening this item.” In this case, you can try repairing your profile to see if that fixes the issue.

Outlook has a built-in option to repair profiles, so you don’t have to install third-party tools. Also, you don’t lose your email data when you repair a profile.

1. Launch Outlook and select File at the top-left corner.
2. Choose Account Settings > Account Settings on the right pane.

1. Select your email account in the Email tab and choose Repair.

1. Confirm your email address on the window that opens and choose Repair.
2. Wait for Outlook to fix issues with your profile.

Use a New Profile in Outlook

If you tried fixing your Outlook profile, but that didn’t fix the problem, create a new profile in the app and add your email account to this new profile. This should likely resolve your “Sorry, we’re having trouble opening this item” problem.

1. Launch Control Panel on your PC by opening the Start menu, searching for Control Panel, and selecting the tool in the search results.
2. Choose User Accounts followed by Mail (Microsoft Outlook) in the Control Panel.

1. Select Show Profiles.
2. Choose Add to create a new profile.

1. Enter a name for your profile in the Profile Name field and select OK.
2. Add your email account to the newly created profile using the Add Account window.
3. Back on the Mail window, choose your newly created profile from the Always use this profile drop-down menu and select Apply followed by OK.

Repair Microsoft Outlook

Microsoft Office (which Outlook is part of) includes a repair tool that allows you to fix issues with various Office apps on your PC. When you experience problems opening an item in your apps, like with Outlook, run this repair tool to potentially resolve your problem.

1. Open the Control Panel on your PC.
2. Choose Uninstall a program on the Control Panel window.
3. Select your Microsoft Office version on the list and choose Change at the top.

1. Select Yes in the User Account Control prompt.
2. Enable the Quick Repair option and select Repair.

1. If the tool hasn’t fixed your issue, use the Online Repair option and see if that works.

Update Microsoft Outlook

Like all other apps, you should keep Outlook up to date on your computer so you have fewer bugs and the latest features. Your “Sorry, we’re having trouble opening this item” may be the result of an outdated Outlook app, and updating the app should fix that.

You can update Outlook and other Office apps on your PC in a few clicks.

1. Launch Outlook on your PC.
2. Select File at the top-left corner and choose Office Account from the left sidebar.
3. Select Update Options > Update Now on the right pane.

1. Wait for Outlook to find and install the available updates.

Reinstall Microsoft Outlook

If your “Sorry, we’re having trouble opening this item” error continues to appear, Outlook’s core files might be problematic. There are many reasons these files can go corrupt.

A quick and easy fix for that is to reinstall Outlook on your machine. Doing so deletes the old corrupt files and places fresh new files on your computer. Remember that unless you’ve purchased Outlook as a standalone app, you’ll have to uninstall and reinstall all your Office apps to perform this process.

If you’d like to do that, here’s how:

1. Launch Control Panel on your PC.
2. Choose Uninstall a program.
3. Select your Microsoft Office version on the list and choose Uninstall at the top.

1. Select Yes in the User Account Control prompt.
2. Choose Uninstall in the uninstall wizard. Then, follow the on-screen instructions to remove all Office apps from your PC.

1. Restart your PC when you’ve removed the apps.
2. Reinstall your Office apps by double-clicking the Office setup file.

Make Inaccessible Items Accessible in Outlook

Outlook’s “Sorry, we’re having trouble opening this item” error isn’t the most difficult one to deal with. If you follow the methods outlined above and fix the items that cause the error, your problem should be resolved. All your Outlook items, including emails, will then be accessible to you.

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