Maalmahan, aaladda TPM ee shaqaynaysa waxay lama huraan u tahay hawlaha kala duwan ee kumbiyuutarkaaga Microsoft Windows , waana shuruud adag Windows 11 . Inta badan kombiyuutarada casriga ah waxay leeyihiin TPM^(TPMs) -yada , mararka qaarkoodna way khaldami karaan.

Haddii aad helayso fariin khalad ah in " Aalladda TPM^{(TPM Device)} aan la ogaan qalad," ha ahaato bootup ama gudaha Windows , waxaa jiri kara dhowr sababood oo qaybtan nidaamkaagu aanu si sax ah u shaqaynayn. Khaladkan saxda ah wuxuu inta badan ku xiran yahay Dell Laptops , laakiin arrinta TPM maqan ama khaldan waa wax saameyn kara nooc kasta oo kumbuyuutar ah.

Waa maxay TPM?

TPM ama Module Platform La Aaminsanyahay waa chip^{(Platform Module)} ammaanka ku jira kombuyuutarkaaga kaas oo bixiya furayaal qarsoodi ah oo ammaan ah oo kuu oggolaanaya inaad xafiddo xogta kana ilaaliso gelitaanka aan la oggolayn ee kombiyuutarkaaga. Xog kasta^(Any) oo lagu sir gareeyo iyadoo la isticmaalayo TPM waxa kaliya oo laga jari karaa iyadoo la isticmaalayo.

Kombiyuutarku wuxuu yeelan karaa laba nooc oo TPM ah . Midka koowaad waa moduleka ku nool Motherboard-ka. Tani waxay noqon kartaa qayb joogto ah oo ka mid ah Motherboard-ka, ama waxay u jiri kartaa moduleka laga saari karo.

Nooca labaad ee TPM waxa uu ka dhex jiraa CPU -ga kumbiyuutarka waxaana loo yaqaan f TPM ama Firmware TPM .

Shuruudaha nidaamka Windows 11 ayaa^{(Windows 11’s system requirements)} qeexaya moduleka TPM 2.0 , taas oo ah sababta CPU-yo^(CPUs) badan oo da 'weyn ah iyo Motherboard-yada aan la taageerin, marka loo eego inay isticmaalaan nooc duug ah oo TPM ah ama aan midna lahayn.

Xataa ma haysaa Chip TPM ah?

Kahor Windows 11 , haysashada TPM waxaa loo tixgeliyey sifo ganacsi, mana ahan wax aad ka heli karto laptops-yada gaarka ah ama PC-yada ciyaaraha.

Waa fikrad wanaagsan inaad ka fiiriso Motherboard-kaaga iyo CPU onlayn si aad u aragto inay haystaan ​​TPM 2.0 oo ku taxan qayb rasmi ah oo ka mid ah qaababka aaladda. Qalad kasta oo " Qalabka TPM aan la ogaan" ee ku jira kombuyuutarka oo aan midna lahayn ayaa macno qumman samaynaya. Software kasta ama sifo kasta oo u baahan tignoolajiyadan waxay ku siin doontaa qalad. Waxa kale oo aad hubin kartaa joogitaanka TPM ee Maamulaha Aaladda Windows ee^{(Windows Device Manager)} hoos yimaada Aaladaha ^(Devices)Ammaanka^(Security) .

Hubi isku xidhkaada shabakada ^(Admin)(^{(Network Connection)} ama la xidhiidh^{(Or Contact)} maamulaha )

Xaaladaha qaarkood, TPM waxaa loo habeeyey inuu si wadajir ah ugu shaqeeyo isku xirka shabakada. Tusaale ahaan, maamulaha nidaamka ayaa laga yaabaa inuu xakameeyo furayaasha iyo nidaamka ansaxinta xidhiidhka shabakadda ee shirkaddaada.

Tani waxay la macno tahay in haddii ay wax ka khaldan yihiin isku xirka shabakada, waxaa laga yaabaa inay ka hortagto kombiyuutarkaaga inuu bilaabo oo uu keeno qalad. Waxa ugu horreeya ee ay tahay inaad samayso waa inaad hubiso in xidhiidhka jidhku shaqaynayo. Adabtarka shabakadaada ayaa sida caadiga ah yeelan doona iftiin "link" oo xaqiijiya in xadhiggu ku xidhan yahay oo shaqaynayo.

Haddii wax walba ay u muuqdaan inay jir ahaan ku habboon yihiin isku xirkaaga, laakiin TPM weli ma shaqeynayo, waxaad u baahan doontaa inaad la xiriirto maamulaha nidaamka si aad u aragto haddii ay jirto arrin serferka ah oo ay tahay inuu galo furayaasha TPM .

Hubi in TPM ay daaran tahay

Iyadoo kombuyuutarkaaga laga yaabo inuu ku qalabaysan yahay TPM , taasi macnaheedu maaha inuu shaqaynayo. Haddii TPM -ka la shaqaynayo iyo in kale waxay ku xidhan tahay goobta beddelka ee BIOS -kaaga . Maadaama BIOS kasta uu ku kala duwan yahay iyadoo ku xiran nooca iyo nooca Motherboard-ka, waxaad u baahan doontaa inaad ka hubiso buug-gacmeedka Motherboard-ka tilmaamaha saxda ah. Haddii kale, waxaad ka raadin kartaa " enable TPM^(TPM) " oo ku hoos jira tab amniga, taas oo ah goobta caadiga ah.

Gelitaanka BIOS (ama UEFI ) waxaa badanaa lagu sameeyaa adigoo riixaya fure gaar ah marka kombuyuutarku kor u kaco. Furaha waa in lagu muujiyaa shaashadda marka la bilaabayo, ama waxaad ka heli kartaa buug-gacmeedka kumbuyuutarka ama Motherboard-ka. Badanaa waa furaha Del ama F12 , laakiin kala duwanaansho badan ayaa jira sida Ctrl oo leh furaha shaqada ama furaha ^(Ctrl)Esc fudud .

Ku rakib darawallada Windows ee ugu dambeeyay

In aad awood u yeelatid qalabkaaga TPM ee kombiyuutarkaaga BIOS waa tillaabada koowaad ee wanaagsan, laakiin TPM si ay shaqadeeda ugu qabato Windows lafteeda, waxaad weli u baahan tahay darawal Module Platform ah oo la aamini karo. ^{(Trusted Platform Module)}Darawalladan waa in lagu daraa qayb ka mid ah dareewalka Motherboard-ka ama si toos ah loo cusboonaysiiyo oo loo dayactiro Windows Update . Haddii kale, gacanta ayaad ku cusboonaysiin kartaa.

Si aad u cusboonaysiiso TPM kaaga:

1. Midig ku dhufo badhanka^{(Right-click)} Start oo^{(Start Button)} fur Maareeyaha Aaladda^{(Device Manager)} .
2. Gudaha Aaladda^{(Device Manager)} , balaadhi Aaladaha ^(Devices)Amniga^(Security) oo raadi Module Platform Aaminsan 2.0^{(Trusted Platform Module 2.0)} .

1. Midig ku dhufo^{(Right-click)} galitaanka TPM oo dooro Dareewalka Cusbooneysii^{(Update Driver)} .

1. Si otomaatig ah u dooro raadinta^{(Choose Search)} oo u dhamaystir habka sida lagugu dhiirigaliyo.

Haddii habkani shaqayn waayo, waa inaad marka hore booqataa Motherboard-ka (ama Laptop-ka) website-ka rasmiga ah ee soo saaraha oo hubi haddii ay jiraan darawallada TPM oo la cusboonaysiiyay. ^(TPM)Ka dib soo deji oo ku rakib iyaga gacanta. Guud ahaan, uma baahnid inaad marka hore uninstall ka saarto darawaladii hore, darawalada cusub ayaa bedeli doona.

Cusbooneysii Module Firmware-kaaga TPM

Nooca ugu dambeeyay ee firmware-ka TPM kaaga ayaa xalin kara dhiqlaha, ku dari kara sifooyinka TPM , u soo kordhin kara si uu si sax ah ula shaqeeyo noocyada dambe ee nidaamkaaga qalliinka ama ka dhigo mid la jaan qaada darawalada Windows ee ugu dambeeyay. Si aad u cusboonaysiiso moduleka TPM^(TPM) -ka hooyada , waxaad u baahan doontaa tas-hiilaadka cusboonaysiinta gaarka ah ee soo saaraha.

Tusaale ahaan, Dell waxay siisaa macaamiisheeda qalab casriyeyn ah oo TPM firmware ah^{(TPM firmware update tool)} . Ka hubi soo saarahaaga gaarka ah haddii uu jiro cusboonaysiinta firmware-ka cusub ee cutubkaaga TPM^(TPM) .

Dib u habeyn BIOS/UEFI una dejiso Default Warshada

BIOS - kaagu waa firmware-ka si toos ah u maamula Motherboard-ka oo suurtogalinaya in kombayutarka kor loo qaado marka horeba. Habka TPM wuxuu ku xiran yahay BIOS (ama UEFI ee kombiyuutarada casriga ah) in si habboon loo habeeyo.

Si aad meesha uga saarto in dhibka qaabaynta khaldan ay ka danbeyso arimahaaga TPM , dib u deji BIOS ama UEFI^{(reset the BIOS or UEFI )} settings si aad u aragto in taasi xalinayso dhibaatada. Gelitaanka BIOS ama UEFI way ka duwan tahay kombiyuutar ilaa mid kale. Caadi ahaan, waxay u baahan tahay inaad riixdo fure gaar ah ama furaha isku dhafka ah, kaas oo lagu soo bandhigay shaashadda marka la bilaabayo. Haddaysan ahayn, tixraac kombayutarkaaga ama buug-gacmeedka Motherboard-ka.

Marka aad gasho BIOS -kaaga , waa in ay jirtaa ikhtiyaarka "dib u dejintii hore", badiyaa isla bogga "keyd iyo bixi" iyo "ka bax adiga oo aan kaydin." Uma baahnid inaad ka walwasho inaad lumiso wax xog ah Windows ; tani waxay saamaynaysaa oo kaliya goobaha BIOS kaaga .

Daadi Dhammaan Awoodda Nidaamka

Haddii dib-u-dejinta goobaha BIOS- kaaga aysan ku caawinaynin qaladkaaga TPM , khiyaamo kale oo u muuqata inay shaqeyso xaaladaha qaarkood waa in si buuxda loo nadiifiyo kombuyuutarka awoodda ka dibna mar kale kor u qaad.

Kumbiyuutarka desktop-ka, xir kombayutarka, ka dibna ka saar xadhkaha korantada xagga dambe ee korontada. Taas ka dib, qabo badhanka korantada ilaa 30 ilbiriqsi si aad u hubiso in capacitors kasta oo haya lacag, soo saaro. Kadibna dib u xidh korantada oo kombayutarka mar kale shid.

Laptop-ka, tani waxay suurtogal ku tahay oo keliya haddii aad haysato baytari la guuri karo, gaar ahaan mid laga saari karo iyada oo aan la furin laptop-ka laftiisa. Nidaamku wuxuu la mid yahay kombuyuutarrada desktop-ka, laakiin sidoo kale waa inaad ka saartaa batteriga. Haddii aadan haysan baytari si fudud looga guuri karo, uma qalanto khatarta ka iman karta waxyeelada kombayutarkaga si aad isugu daydo hagaajintan.

Cusbooneysii ama Dib ugu laabo BIOS-kaaga

Haddii ay jirto cusbooneysiin cusub oo firmware ah oo loogu talagalay BIOS ama UEFI oo si gaar ah u sheegaysa hagaajinta ama hagaajinta TPM , waxaa habboon in la tixgeliyo haddii TPM -gaagu uu shaqeynayo. Haddii kale, haddii mashaakilaadkaaga TPM ay ku bilowdeen cusboonaysiinta firmware-ka Motherboard-ka, dib ugu soo noqoshada noocii hore sidoo kale waa ikhtiyaar.

Si kastaba ha noqotee, si taxadar leh uga fiirso halista cusbooneysiinta firmware ee BIOS ama UEFI , haddii ay wax dhacaan inay carqaladeeyaan, waxaa laga yaabaa inaad ku xayirto Motherboard dhintay, markaa tani waa inay noqotaa meesha ugu dambeysa.

Gacanta ku nadiifi TPM

Waxaad gacanta ku nadiifin kartaa TPM -gaaga si kale oo aad dib ugu dejinayso. Kahor intaadan tan samayn, waxaad u baahan tahay inaad furto oo aad dib u soo celiso xog kasta oo sir lagu sameeyay adoo isticmaalaya TPM . Daaqadaha^(Windows) , tan inta badan waxaa ku jira wax kasta oo sir ah BitLocker . Hubi inaad dami BitLocker^{(turn off BitLocker)} ka hor inta aanad nadiifin TPM kaaga ama waxaa laga yaabaa inaad lumiso xogta! Xitaa haddii aad tan sameyso, ku celi xogtaada aan la bedeli karin daruuraha ama wadista dibadda.

1. Tag Start > Settings > Update > Windows Security > Device Security .

1. Hoosta Processor-ka Amniga^(Security) , fur faahfaahinta processor -ka Amniga .^(Security)

1. Hadda dooro cilad-baadhista processor-ka Security .

1. Dooro Nadiifi TPM.

Waxa kale oo aad si toos ah uga raadin kartaa cilad-baadhista processor -ka Amniga ee ^(Security)Start Menu .

Beddel TPM Module

Haddii kombuyuutarku leeyahay module TPM laga saari karo oo aysan jirin wax kale oo aad isku dayday inay shaqeeyaan, waxaad ku beddeli kartaa module cusub oo ku habboon hooyadaada. Si^(Just) la mid ah nadiifinta TPM -gaaga , haddii aad fursad u haysato, waa inaad kala saartaa oo aad kaydisaa xogtaada ka hor intaadan tan samayn. Xog kasta oo sir ah iyadoo la adeegsanayo TPM -gii hore lama akhrin karo la'aanteed.

La xidhiidh OEM -gaaga (Saaraha ^(OEM)Qalabka^{(Equipment Manufacturer)} Asalka ah )

Haddii aadan haysan TPM -ka la rari karo oo aan waxba aad isku daydo inay shaqeeyaan, waxaa habboon in aad la xiriirto iibiyaha Motherboard-ka ama dhisaha nidaamka OEM si aad kaalmo u hesho. Waxaa laga yaabaa in nidaamkaagu weli ku jiro dammaanad, oo waxaad xaq u yeelan kartaa dayactir ama beddelaad.

How to Fix “TPM Device Is Not Detected Error” in Windows

These days, a working TPM device is essential for various functions on your Microsoft Windows computer, and it’s a hard requirement for Windows 11. Most modern computers have TPMs, and sometimes they can go wrong.

If you’re getting an error message that your “TPM Device Is Not Detected error,” either at bootup or within Windows, there could be a few reasons why this component of your system isn’t working correctly. This exact error is usually tied to Dell Laptops, but the issue of a missing or faulty TPM is something that can affect any brand of computer.

What Is a TPM?

A TPM or Trusted Platform Module is a security chip in your computer that provides secure cryptographic keys that let you secure data and prevent unauthorized access to your computer. Any data encrypted using the TPM can only be decrypted using that.

A computer can have two types of TPM. The first is a module that lives on the motherboard. This can be a permanent part of the motherboard, or it can exist as a removable module.

The second type of TPM exists within the computer’s CPU and is known as an fTPM or Firmware TPM.

Windows 11’s system requirements stipulate a TPM 2.0 module, which is why many older CPUs and motherboards may not be supported, given that they use an older version TPM or don’t have one at all.

Do You Even Have a TPM Chip?

Before Windows 11, having a TPM was considered a business feature, and it’s not something you’d find in typical personal laptops or gaming PCs.

It’s a good idea to look up your motherboard and CPU online to see if they have a TPM 2.0 listed as an official part of the device’s model specifications. Any “TPM device not detected” error on a computer that doesn’t have one at all makes perfect sense. Any software or features that require this technology will give you an error. You can also check for the presence of a TPM in the Windows Device Manager under Security Devices.

Check Your Network Connection (Or Contact the Admin)

In some cases, a TPM is configured to work in tandem with a network connection. For example, a system administrator may control the keys and validation process over your company’s wired network connection.

This means that if there’s something wrong with the network connection, it may prevent your computer from starting up and result in an error. The first thing you should do is check that the physical connection is working. Your network adapter will usually have a “link” light that confirms the cable is connected and working.

If everything seems physically okay with your connection, but the TPM still doesn’t work, you’ll need to get in touch with the system administrator to see if there’s an issue with the server that has to enter the TPM keys.

Ensure TPM Is Enabled

While your computer may be equipped with a TPM, that doesn’t mean it’s activated. Whether the TPM is enabled or not depends on a toggle setting in your BIOS. Since every BIOS differs depending on the brand and model of the motherboard, you’ll want to check the motherboard manual for exact instructions. Alternatively, you can look for an “enable TPM” setting under the security tab, which is the usual location.

Accessing your BIOS (or UEFI) is usually done by pressing a specific key as the computer boots up. The key should be displayed on-screen at startup, or you can find it in the computer or motherboard’s manual. It’s usually the Del key or F12, but numerous variations exist such as Ctrl with a function key or simple Esc key.

Install the Latest Windows Drivers

Enabling your TPM hardware in your computer’s BIOS is a good first step, but for the TPM to do its job in Windows itself, you still need a Trusted Platform Module driver. These drivers should be included as part of your motherboard’s driver set or automatically updated and maintained by Windows Update. If not, you can manually update it.

To update your TPM:

1. Right-click on the Start Button and open Device Manager.
2. In Device Manager, expand Security Devices and look for Trusted Platform Module 2.0.

1. Right-click on the TPM’s entry and select Update Driver.

1. Choose Search automatically and complete the process as prompted.

If this method doesn’t work, you should first visit your motherboard (or laptop) manufacturer’s official website and check if there are updated TPM drivers. Then download and install them manually. Generally, you don’t need to uninstall the old drivers first, the new drivers will replace them.

Update Your TPM Module Firmware

The latest version of the firmware for your TPM can resolve bugs, add TPM features, bring it up to date to work properly with later versions of your operating system or make it compatible with the latest Windows drives. To update your motherboard’s TPM module, you’ll need the specific update utility from the manufacturer.

For example, Dell offers its customers a TPM firmware update tool. Check with your specific manufacturer if there’s a new firmware update for your TPM module.

Reset BIOS/UEFI to Factory Defaults

Your BIOS is the firmware that controls the motherboard directly and makes it possible to boot the computer up in the first place. The TPM module depends on the BIOS (or UEFI in modern computers) being properly configured.

To rule out that a misconfiguration problem is behind your TPM issues, reset the BIOS or UEFI settings to default and see if that resolves the problem. Accessing your BIOS or UEFI differs from one computer to another. Usually, it requires you to press a specific key or key combination, which is displayed on-screen at startup. If not, refer to your computer or motherboard’s manual.

Once in your BIOS, there should be a “reset to default” option, usually on the same page as “save and exit” and “exit without saving.” You don’t have to worry about losing any data in Windows; this only affects the settings in your BIOS.

Drain All System Power

If resetting your BIOS settings doesn’t help with your TPM error, another trick that seems to work in some cases is to completely drain the computer of power and then boot it up again.

On a desktop computer, shut down the computer, then remove the power cord from the rear of the power supply. Following this, hold the power button for about 30 seconds to ensure that any capacitors holding a charge, discharge it. Then reconnect the power and turn the computer on again.

On a laptop, this is only possible if you have a removable battery, preferably one that can be removed without opening the laptop itself. The process is the same as for desktop computers, but you must also remove the battery. If you don’t have an easily removable battery, it’s not worth the potential risk of damage to your computer to remove it to attempt this fix.

Update or Roll Back Your BIOS

If there’s a new firmware update for your BIOS or UEFI that specifically mentions improvements or fixes to TPM, it’s worth considering if your TPM is acting up. Alternatively, if your TPM problems began with a firmware update for your motherboard, flashing back to the previous version is also an option.

Either way, carefully consider the risks of a firmware update for the BIOS or UEFI, if anything happens to interrupt it, you could be stuck with a dead motherboard, so this should be a last resort.

Manually Clear the TPM

You can manually clear your TPM as another way of resetting it. Before you do this, you need to decrypt and back up any data that has been encrypted using the TPM. On Windows, this mainly includes anything encrypted by BitLocker. Be sure to turn off BitLocker before clearing your TPM or you may lose data! Even if you do this, back up your irreplaceable data to the cloud or to an external drive.

1. Go to Start > Settings > Update > Windows Security > Device Security.

1. Under Security processor, open Security processor details.

1. Now choose Security processor troubleshooting.

1. Select Clear TPM.

You can also search for Security processor troubleshooting directly from the Start Menu.

Replace the TPM Module

If your computer has a removable TPM module and nothing else you’ve tried works, you can replace it with a new module compatible with your motherboard. Just as with clearing your TPM, if you have the opportunity, you should decrypt and back up your data before doing this. Any data encrypted using the old TPM will be unreadable without it.

Contact Your OEM (Original Equipment Manufacturer)

If you don’t have a removable TPM and nothing you try works, it’s worth getting in touch with your motherboard vendor or OEM system builder for help. Your system may still be under warranty, and you could be eligible for a repair or replacement.

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