Ma helaysaa "Waan ka xunahay^(Sorry) , dhib ayaanu kala kulanay galitaankaaga" fariinta leh "113" qalad code mar kasta oo aad ka soo gasho Netflix on your Apple TV^{(sign in to Netflix on your Apple TV)} ? Waxaan ku tusi doonaa sida loo xaliyo dhibaatada.

Waxaad helaysaa qaladka Netflix 113 sababtoo ah waxaa jira dhib ah macluumaadka gelitaanka akoontiga. Qodobada qaar ee ka masuulka ah khaladkan waxaa ka mid ah xogta khasnadda musuqmaasuqa, isku xidhka intarneedka oo liidata, abka Netflix ee duugoobay , cilladaha nidaamka ku meel gaadhka ah, iyo khilaafka macluumaadka ee qalabkaaga baahinta. Casharradani waxa ay dabooshaa dhammaan sixitaannada suurtagalka ah ee dhibaatada.

Waa maxay sababta qaladka Netflix 113 ^{(Does Netflix Error 113)} uu^(Occur) uga dhaco Apple TV?

Fikradda maqaalkani waxay ku saabsan tahay markii la samaynayo Apple TV 4K^{(setting up an Apple TV 4K)} . Waxaan si joogto ah u helnay koodka qaladka "113" mar kasta oo aan isku dayno inaan soo galno abka Netflix . Ugu dambayntii, saacado cilad-baadhiseed ka dib, waxaanu ogaanay inay u muuqatay inuu jiro khilaaf xogeed oo u dhexeeya abka Netflix iyo tvOS.

Waxay u muuqataa in Apple TV uu si toos ah ula xiriiriyo ciwaanka emailka ee la xidhiidha aqoonsiga Apple ^{(Apple ID)}Netflix iyo codsiyada kale. Marka, marka aad gasho aqoonsiga akoonkaaga Netflix ee app-ka, ^(Netflix)Apple TV waxa uu ciwaan kale u diraa adeegayaasha Netflix . Tani waxay sababtaa isku dhaca macluumaadka, markaa qaladka Netflix "113".

Marka hore: Ku soo koob dhibaatada ^(Problem)Apple TV

Si aad u bilawdo, hubi inaad gelinayso aqoonsiga akoontiga saxda ah. Ka dib, isku day inaad ku soo gasho Netflix qalab kale adoo isticmaalaya aqoonsiga akoonkaaga. Waxay noqon kartaa casrigaaga casriga ah, TV-ga smart, PC, biraawsarkaaga webka, usha qulqulka leh, ama aalad kasta oo ay taageerto Netflix .

Haddii aadan ku saxiixi karin Netflix qalab kasta, ka dibna dib u dejiso lambarkaaga sirta ah ee Netflix oo ku gal aqoonsiga akoonkaaga cusub.

Sida dib loogu dajiyo akoonkaaga Netflix^{(How to Reset Your Netflix Account)}

Si dib loogu dejiyo, booqo bogga soo kabashada akoonka Netflix^{(Netflix account recovery page)} oo raac isla markiiba. Waxaad u baahan doontaa inaad bixiso iimaylka ama lambarka taleefanka ee la xidhiidha akoonkaaga si aad dib ugu dejiso eraygaaga sirta ah. Waxaad dib ugu soo ceshan kartaa akoonkaaga adiga oo isticmaalaya macluumaadkaaga biilasha haddii aadan soo celin karin ciwaanka iimaylka akoontiga ama lambarka taleefanka.

Isku day mid ka mid ah todobada talo ee cilad-raadinta ee hoose haddii aad awood u leedahay inaad ku soo gasho aaladaha kale laakiin aadan ku saxiixin Apple TV-gaaga.

1. Ka saar iimaylo hore loo isticmaali jiray

Waxaan ogaanay in qaladka Netflix lagu hagaajin karo adigoo ka saaraya cinwaanka emailka caadiga ah ee goobaha TV-ga Apple^{(Apple TV settings)} . Waa inaad sidaas oo kale sameysaa oo aad hubisaa haddii taasi xalliso qaladka.

1. Bilaw abka Settings , dooro ^(Settings)Guud^(General) oo dooro iimaylo hore loo isticmaali^{(Previously-Used Emails)} jiray oo ku dhex jira kiiboodhka iyo qaylada^{(Keyboard and Dictation)} .

1. Taabo wax ka beddel^(Edit) dhinaca kore ee midig.

1. Taabo astaanta Bin^{(Bin icon)} ee ku xigta ciwaanka iimaylka.

1. Dooro Ka saar^(Remove) degdegga xaqiijinta.

Fur abka Netflix oo isku day mar kale inaad saxiixdo.

2. Hubi xidhiidhkaaga internetka

Waxa kale oo aad la kulmi kartaa qaladka Netflix 113 haddii xidhiidhka Wi-Fi-gaaga uu gaabis yahay ama aanu lahayn marin internet. Hubi routerkaaga Wi-Fi, hubi in uu shidmay oo xogta u gudbiyo si sax ah. Sidoo kale^(Likewise) , hubi maamulaha router-ka oo hubi in Apple TV-gaagu aanu ku jirin liiska madow^{(Apple TV isn’t blacklisted)} .

Intaa waxaa dheer, yaree masaafada u dhaxaysa router-kaaga Wi-Fi iyo Apple TV inta aad awooddo. Ka saar dhammaan qalabka keeni kara faragelinta calaamadaha, hagaaji anteenada router-kaaga, oo u dhaqaaq Apple TV-gaaga^{(Apple TV)} meel u dhow router (ama lidkeeda).

Isku xirka Ethernet wuxuu ku siin doonaa khibradda shabakadeed ee ugu fiican, markaa ku xidh fiilada Ethernet Apple ^(Ethernet)TV^(Apple) -gaaga (haddii aad mid leedahay) oo isku day inaad mar kale u soo gasho Netflix . Haddii dhibaatadu sii socoto, dib u bilow Apple TV oo isku day mar kale.

3. Dib u bilaw Apple TV-gaaga

Tani waxay dib u cusbooneysiin doontaa sanduuqa qulqulka, nadiifinta faylalka khasnadda leh, oo xallin doonta arrimaha kale ee ka hortagaya Netflix app-ka inuu kugu soo galo akoonkaaga.

Furo abka Settings , dooro ^(Settings)System , oo dooro Dib u bilow^(Restart) .

Beddelka degdega ah (iyo ka wanaagsan) waa in laga saaro Apple TV-ga isha korantada, sug hal ama laba daqiiqo oo dib ugu xidho korontada. Fur abka Netflix oo isku day mar kale inaad soo gasho.

4. Tirtir oo dib u rakib Netflix

Haddii aad weli helayso koodka qaladka 113 mar kasta oo aad gasho Netflix , tixgeli inaad ka tirtirto app-ka qalabkaaga oo aad ka rakibto xoq.

1. U gudub shaashadda guriga ee Apple TV , u gudub sumadda app-ka ^{(Apple TV)}Netflix , taabo oo hay Clickpad ama taabo dusha sare^{(Touch Surface)} ee Apple TV Remote ilaa dhammaan astaamaha abka ay bilaabaan inay gariiraan.
2. Riix Play/Pause button ee ku yaal meelaha fog fog.
3. Dooro Tirtir^(Delete) .

1. Dooro marlabaad Delete xagga xaqiijinta.

Haddii kale, aad Settings > General > Maamul Kaydinta^{(Manage Storage)} , dooro Bin icon ee ku xiga Netflix, oo dooro Delete .

^{(Reinstall Netflix)}Ku soo celi Netflix App Store oo isku day mar kale inaad saxiixdo.

5. Cusbooneysii Netflix

Waxaa laga yaabaa inaad la kulanto khaladaad dhowr ah oo ku soo galaya Netflix ama filimada baahinta haddii barnaamijka Netflix uu yahay mid dhib badan ama duugoobay. Waxaad gacanta ku cusboonaysiin kartaa Netflix ka App Store ama aad u habayn kartaa Apple TV-gaaga si aad si toos ah u cusboonaysiiso abka.

Bilaw App Store, madaxa tabka la iibsaday , dooro ^(Purchased)All Apps ee ku yaala dhinaca bar-ka, dooro Netflix oo taabo Cusbooneysii^(Update) .

Ka heli maysid doorashadan bogga haddii aad haysato nuqulkii u dambeeyay ee abka Netflix . Xaaladdan oo kale, waxaan kugula talineynaa in aad u habeyso Apple^(Apple) TV-gaaga si aad u cusboonaysiiso Netflix (iyo apps kale) isla marka uu jiro nooc cusub oo laga heli karo App Store .

Tag Settings , dooro Apps , oo shid si toos ah u cusboonaysii Apps^{(Automatically Update Apps)} .

6. Cusbooneysii Apple TV-gaaga

Cusbooneysiinta tvOS inta badan waxay la socotaa hagaajinta muuqaalka iyo hagaajinta dhiqlaha. Cusbooneysiinta nidaamka hawlgalka ee TV-gaaga Apple^{(Updating your Apple TV’s operating system)} waxay xallin kartaa arrimaha ka hortagaya Netflix inay ku saxiixdo akoonkaaga.

Tag Settings > System > Software Update, dooro Cusbooneysii Software,^{(Update Software,)} oo dooro Soodejiso oo Ku rakib^{(Download and Install)} .

Dib u billow Netflix marka Apple TV-gaagu soo noqdo oo ku soo gal aqoonsigaaga akoonkaaga. Haddii aad weli helayso koodka qaladka "113," dib u deji dejinta TV- gaaga Apple si ay u noqoto mid asal ah.^(Apple)

7. Dib u dajin Apple TV-gaga

Hawlgalkan waxa uu tirtiri doonaa dhammaan goobaha, xogta, iyo abka dhinac saddexaad ee aan hore ugu soo rakiban Apple TV gaaga.

Tag Settings > System > Dib^(Reset) u dajin oo dooro Dib^(Reset) u dajin .

Haddii aad marin u leedahay isku xirka Ethernet , ku xidh fiilada dekedda Ethernet ee ^(Ethernet)Apple TV oo dooro Dib u deji oo Cusbooneysii^{(Reset and Update)} . Taasi waxay isku mar soo dejisan doontaa oo ku rakibi doontaa nooca ugu dambeeyay ee tvOS ka dib dib u dejinta Apple TV.

Netflix iyo Chill

Waxaan hubnaa in ugu yaraan mid ka mid ah talooyinkan ay tahay inay shaqeyso sixirka. In kasta oo aan guul ku gaarnay galitaanka Netflix annagoo adeegsanayna hagaajintii ugu horreysay - tusaale ahaan, ka saarista cinwaannada iimaylka ee horay loo isticmaali jiray—hababka kale ayaa sidoo kale ah xallinta cilad-raadinta saxda ah ee dhibaatada. Marmar dhif ah in dhibaatadu sii jirto ka dib marka aad isku daydo hagaajintan, la xidhiidh Adeegga Macmiilka ee Netflix^{(Netflix Customer Service)} ama Taageerada TV-ga Apple^{(Apple TV Support)} wixii caawimo ah. 

How to Fix Netflix Error 113 on Apple TV

Do you gеt a “Sorry, we had trouble logging you in” message with а “113” error code each time you sign in to Netflix on your Apple TV? We’ll show you how to get the problem fixed.

You’re getting the Netflix error 113 because there’s a problem with the account sign-in information. Some factors responsible for this error include cache data corruption, poor internet connectivity, outdated Netflix app, temporary system glitches, and information conflict on your streaming device. This tutorial covers all possible fixes to the problem.

Why Does Netflix Error 113 Occur on an Apple TV?

The idea for this article came about while setting up an Apple TV 4K. We consistently got the “113” error code each time we tried to sign in to the Netflix app. Finally, after hours of troubleshooting, we discovered that there seemed to be an information conflict between the Netflix app and tvOS.

It appears that Apple TV automatically associates the email address associated with your Apple ID to Netflix and other applications. So, when you enter your Netflix account credentials in the app, Apple TV sends another address to Netflix servers. This causes a conflict of information, hence the Netflix error “113”.

First: Narrow Down the Problem to the Apple TV

To start with, make sure you’re inputting the correct account credentials. Then, try signing into Netflix on another device using the same account credentials. It could be your smartphone, smart TV, PC, web browser, streaming stick, or any Netflix-supported device.

If you cannot sign into Netflix on any device, then reset your Netflix account password and sign in with the new account credentials.

How to Reset Your Netflix Account

To reset, visit the Netflix account recovery page and follow the prompt. You’ll need to provide the email address or phone number associated with your account to reset your password. You can recover your account using your billing information if you can’t recall the account email address or phone number.

Try any of the seven troubleshooting recommendations below if you’re able to sign in on other devices but not your Apple TV.

1. Remove Previously-Used Emails

We discovered that the Netflix error can be fixed by removing the default email address in the Apple TV settings. You should do the same and check if that resolves the error.

1. Launch the Settings app, select General and select Previously-Used Emails in the Keyboard and Dictation section.

1. Tap Edit in the top-right corner.

1. Tap the Bin icon next to the email address.

1. Select Remove in the confirmation prompt.

Open the Netflix app and try signing in again.

2. Check Your Internet Connection

You could also encounter Netflix error 113 if your Wi-Fi connection is slow or doesn’t have internet access. Check your Wi-Fi router, make sure it is powered on and transmitting data correctly. Likewise, check the router’s admin panel and make sure your Apple TV isn’t blacklisted.

Additionally, reduce the distance between your Wi-Fi router and Apple TV as much as you can. Remove all appliances that could cause signal interference, adjust your router’s antenna, and move your Apple TV close to the router (or vice versa).

An Ethernet connection will provide the best network experience, so plug an Ethernet cable to your Apple TV (if you have one) and try signing in to Netflix again. If the problem persists, restart your Apple TV and try again.

3. Restart Your Apple TV

This will refresh the streaming box, clear corrupt cache files, and resolve other issues preventing the Netflix app from signing you into your account.

Open the Settings app, select System, and choose Restart.

A quicker (and better) alternative is to unplug the Apple TV from the power source, wait for a minute or two and plug it back into the power outlet. Launch the Netflix app and try signing in again.

4. Delete and Reinstall Netflix

If you’re still getting the 113 error code whenever you sign in to Netflix, consider deleting the app from your device and installing it from scratch.

1. Navigate to the Apple TV home screen, navigate to the Netflix app icon, press and hold the Clickpad or Touch Surface on your Apple TV Remote until all app icons start to jiggle.
2. Press the Play/Pause button on the remote.
3. Select Delete.

1. Select Delete again on the confirmation prompt.

Alternatively, go to Settings > General > Manage Storage, select the Bin icon next to Netflix, and select Delete.

Reinstall Netflix on the App Store and try signing in again.

5. Update Netflix

You may encounter several errors signing into Netflix or streaming movies if the Netflix app is buggy or outdated. You can manually update Netflix from the App Store or configure your Apple TV to automatically update apps.

Launch the App Store, head to the Purchased tab, select All Apps in the sidebar, select Netflix and tap Update.

You won’t find this option on the page if you have the latest version of the Netflix app. In this case, we recommend configuring your Apple TV to update Netflix (and other apps) as soon as there’s a new version available in the App Store.

Go to Settings, select Apps, and turn on Automatically Update Apps.

6. Update Your Apple TV

tvOS updates often ship with feature improvements and bug fixes. Updating your Apple TV’s operating system could resolve issues preventing Netflix from signing you into your account.

Go to Settings > System > Software Update, select Update Software, and select Download and Install.

Relaunch Netflix when your Apple TV comes back on and sign in with your account credentials. If you’re still getting the error code “113,” reset your Apple TV settings to factory default.

7. Reset Your Apple TV

This operation will erase all settings, data, and third-party apps that didn’t come pre-installed on your Apple TV.

Go to Settings > System > Reset and select Reset.

If you have access to an Ethernet connection, plug the cable into your Apple TV’s Ethernet port and select Reset and Update. That’ll simultaneously download and install the latest tvOS version after resetting the Apple TV.

Netflix and Chill

We’re certain that at least one of these recommendations should work the magic. Although we had success logging into Netflix using the first fix—i.e., removing previously-used email addresses—other methods are also valid troubleshooting solutions to the problem. In the rare instance that the problem persists after trying these fixes, contact Netflix Customer Service or Apple TV Support for help. 

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