Ma waxaad ku aragtaa shaashad "Save As" maran gudaha Adobe Acrobat Reader DC ama Pro DC ? Waxaan sharxi doonaa sababta ay taasi u dhacdo iyo sida aad u xallin karto dhibaatada PC iyo Mac labadaba .

Shaashadda bannaan ee “Save As” ee Adobe Acrobat Reader ayaa soo baxaysa marka arjiga ay dhibaato ka haysato isku xidhka adeegga kaydinta daruuraha ee Adobe-aka Adobe Document Cloud . Arrin la mid ah ayaa ku dhici karta Adobe Acrobat Pro .

Ka shaqee xalalka hoose, oo waa inaad awood u yeelatid inaad hagaajisid shaashadda bannaan ee "Save As" ee Adobe Acrobat ee PC ama Mac .

Dami Dookhyada Kaydinta Intarneedka^(Online) ee Adobe Acrobat

Habka ugu fudud ee lagu hagaajin karo shaashadda bannaan ee "Save As" ee Adobe Acrobat waxay ku lug leedahay habaynta arjiga si loo joojiyo soo dejinta Adobe Cloud^(Adobe) . Si taas loo sameeyo:

1. Fur Adobe Acrobat oo dooro Edit > Preferences ( Windows ) ama Adobe Acrobat > Preferences ( Mac ) ee ku yaal bar menu-ka.

1. Dooro Guud^{(Select General)} ee dhinaca bidix ee sanduuqa wada hadalka Dookhyada^{(Preferences)} .
2. Ka saar sanduuqa ku xiga Muuji^(Show) kaydinta onlaynka markaad kaydinayso faylasha. Sidoo kale, dami Show -ga kaydinta onlaynka ah marka aad kaydinayso sanduuqa hubinta ee feylasha haddii aad la kulanto dhibaatada markaad furayso faylasha.

1. Dooro OK si aad u badbaadiso isbedeladaada.
2. Select File > Save As . Haddii arrinta shaashadda bannaan ee daaqadda "Save As" ay mar kale soo baxdo, jooji oo dib u bilaw Adobe Acrobat^{(Adobe Acrobat)} . Haddii aad hayso wax tafatir ah oo aan la kaydin, dooro File > Save si aad ugu kaydiso dukumeentigii asalka ahaa ee PDF ka hor intaadan taas samayn.

Haddii aadan isticmaalin adeegga kaydinta daruuraha ee Adobe, ka joojinta rarka waa in aanay carqaladayn socodka shaqadaada. Si kastaba ha noqotee, haddii aad sameyso, isku day inaad dib u kiciso Show kaydinta onlaynka ah markaad kaydinayso ikhtiyaarka faylasha dhowr daqiiqo ka dib. Ku sii wad hagaajinta inteeda kale haddii aad mar kale dhibaatada gasho.

Xoog-joojin oo dib u billow Adobe Acrobat^{(Relaunch Adobe Acrobat)}

Inta badan, xoog joojinta iyo dib u soo celinta Adobe Acrobat waxay hagaajisaa dhibaatooyinka lama filaanka ah ee ka soo baxa codsiga. Waxaad taas ku samayn kartaa adoo isticmaalaya Maareeyaha Hawsha Windows^{(using the Windows Task Manager)} ama Kormeeraha Hawlaha MacOS^{(macOS Activity Monitor)} .

Daaqadaha

1. Midig ku dhufo^{(Right-click)} badhanka Start oo dooro Maareeyaha Hawsha^{(Task Manager)} .

1. Dooro^(Select) faahfaahin dheeraad ah si aad u balaariso aragtida Maareeyaha Hawsha ee^{(Task Manager)} caadiga ah.

1. Ka hel Adobe Acrobat DC^{(Locate Adobe Acrobat DC)} hoosta tabka^(Processes) Hababka.
2. Dooro Dhamaadka Hawsha.

1. Ku celi hababka kale ee asalka Adobe-sida, Adeegga Cusbooneysiinta Adobe Acrobat^{(Adobe Acrobat Update Service)} , Adobe AcroCEF , Adobe Collaboration Synchronizer , iwm.
2. Ka bax Maareeyaha Hawsha.

Mac

1. Fur Launchpad oo dooro Mid kale > Kormeerka Hawsha^{(Activity Monitor)} .

1. Select Acrobat Reader/Pro hoosta tabka CPU .

1. Dooro Jooji > Xoog Jooji.

1. Ku soo celi hababka kale ee la xiriira Adobe-tusaale, AdobeCRDaemon .
2. Ka bax Kormeeraha Hawsha

Ka dib markaad si xoog ah u joojiso Adobe Acrobat , dib u bilaw barnaamijka, fur faylka PDF , oo tijaabi haddii arintii badbaadinta ee banaanayd ay tagtay.

Hubi heerka nidaamka Adobe

Haddii arrinta bannaan ee "Save As" ee shaashadda ee Adobe Reader DC ama Pro DC ay sii socoto, waa fikrad wanaagsan in la xaqiijiyo inaysan waxba ka khaldanayn server-yada Adobe .

Madaxa bogga Adobe.com's System Status addoo^{(Adobe.com’s System Status page)} isticmaalaya Microsoft Edge , Google Chrome , ama browser-ka kale ee kombayutarkaga ama Mac . Haddii Dukumeentiga Cloud^{(Document Cloud)} ama qaybaha kale ee server-ka ay soo muuqdaan, sug ilaa Adobe uu xalliyo arrinta.

Saxiix oo dib ugu noqo Adobe Acrobat

Hagaajinta soo socota waxay ku lug leedahay ka bixida iyo dib ugu noqoshada Adobe Acrobat . Taasi waxay ka caawin kartaa arjiga inuu dib u aasaaso xidhiidh sax ah oo ku saabsan adeegyada kaydinta daruuraha ee Adobe.

1. Ku fur Adobe Acrobat PC ama Mac .
2. Dooro sawirka profile kaaga dhanka sare ee midig ee daaqadda.
3. Dooro Saxiix

1. Jooji oo dib u fur Adobe Acrobat.
2. Ku^(Sign) soo celi aqoonsiga akoonkaaga Adobe

Dib u bilaw PC gaaga ama Mac

Dib u bilaabista PC-gaaga ama Mac -gaagu waa xal kale oo loogu talagalay arrimaha kaydinta daruuraha ee joogtada ah ee Adobe Acrobat . Taas samee haddii aanad horeba u samayn oo hubi haddii dhibaatadu soo noqnoqonayso.

Fiiro gaar ah: Markaad dib u bilaabayso Mac , ha dooran dib u fur^(Reopen) daaqadaha markaad dib u soo gasho ikhtiyaarka si aad u joojiso macOS badbaadinta iyo dib u soo celinta xaaladda codsiga Adobe Acrobat .

Cusbooneysii Adobe Acrobat^{(Update Adobe Acrobat)} Noockiisii ​​ugu dambeeyay^(Latest)

Adobe wuxuu^(Adobe) si joogta ah u siidaayaa cusboonaysiinta xaliya arimaha joogtada ah ee Adobe Acrobat Reader iyo Pro DC . Si aad u hubiso oo aad u rakibto cusboonaysiinta la sugayo, fur liiska Help oo dooro Hubi^(Check) wixii cusbooneed. Haddii uu jiro cusboonaysiin la sugayo, dooro Haa si aad u rakibto.

Kudar Adobe Acrobat^{(Add Adobe Acrobat)} sida Firewall ka reeban^{(Firewall Exception)}

Marka xigta, hubi in Adobe Acrobat aan laga mamnuucin in lagu xiro khadka. Waa kuwan waxa ay tahay inaad sameyso si aad ugu oggolaato arjiga gelitaanka internet-ka ee aan xaddidnayn oo leh dab-damisyada ku dhex jira Windows iyo macOS^{(built-in firewalls on Windows and macOS)} .

Fiiro gaar ah: Haddii aad isticmaasho xal nabadgelyo oo dhinac saddexaad ah, tixraac FAQ -keeda onlaynka ah ama dukumeenti tilmaamaha la xidhiidha dab-damiska.

Daaqadaha

1. Fur menu-ka Start oo dooro Amniga Windows ee^{(Windows Security)} liiska barnaamijyadaada.

1. Dooro Firewall^{(Select Firewall)} & network ilaalinta > Allow app dhexda dab-damiska.

1. Dooro Beddel^(Change) dejinta > Allow abka kale.

1. Dooro Baadh.

1. Booqo tusaha soo socda oo dooro Acrobat.exe :

C > Program Files > Adobe > Acrobat DC > Acrobat

1. Dooro ku dar.

1. Ka hel Adobe Check DC^{(Locate Adobe Check DC)} liiska barnaamijyada oo calaamadee sanduuqyada ku xiga kuwa Gaarka loo leeyahay^(Private) iyo kuwa Dadweynaha^(Public) .

1. Dooro OK.

Mac

1. Furo menu-ka Apple oo dooro Nidaamka Habaynta^{(System Settings)} .

1. Dooro Network> Firewall.

1. Dooro Ikhtiyaarada

1. Dooro kudar icon.

1. Pick Adobe Acrobat Reader/Pro DC galka codsiyada^{(Applications)} oo dooro Fur^(Open) .

1. Fur menu-hoos-u-jiidka ee ku xiga Adobe Acrobat Reader/Pro DC oo dooro Oggolow^(Allow) isku xirka soo socda.

1. Dooro OK.

Ka saar oo dib u rakib Adobe Acrobat^{(Reinstall Adobe Acrobat)}

Hagaajinta soo socota waxay ku lug leedahay uninstall-ka iyo dib -u-dajinta Adobe Acrobat ee Mac kaaga . Taasi waa inay meesha ka saarto arrimaha isku xidhka ee Adobe Document Cloud ee ka soo baxa rakibaada barnaamijka musuqmaasuqa ah.

Daaqadaha

1. Midig ku dhufo^{(Right-click)} badhanka Start oo dooro Apps and Features .

1. Dooro Adobe Acrobat^{(Select Adobe Acrobat)} oo dooro Uninstall .

1. Dooro Uninstall si aad u xaqiijiso.

Mac

1. Fur daaqada Finder oo dooro Applications dhinaca bar-keeda.
2. Xakamaynta-guji ama midig-guji Adobe Acrobat Reader/Pro DC oo dooro U dhaqaaq ^(Move)qashinka^(Trash) .

1. Geli eraygaaga sirta ah ee isticmaalaha Mac si aad u xaqiijiso falka

Haddii qaladku sii jiro, isticmaal aaladda ka saarista app sida Revo Uninstaller (Windows) ama AppCleaner ( Mac ) si aad u tirtirto Adobe Acrobat ka hor inta aanad dib u dajin.

La xidhiidh Adobe Support

Joojinta Adobe Acrobat Reader ama Pro rarida adeegyada daruuraha Adobe waxay badanaa hagaajisaa arinta daaqada "Save As" ee banaan. Si kastaba ha noqotee, haddii taasi aysan ahayn xal ku habboon oo midkoodna hagaajinta kor ku xusan aysan caawinin, waa waqtigii aad la xiriiri lahayd Taageerada Adobe^{(contact Adobe Support)} . Waa inay awoodaan inay bixiyaan talooyinka cilad-raadinta ee dheeraadka ah ee ku saleysan dejinta PC ama Mac . Isku day akhristaha kale ee PDF iyo tafatire sida Foxit^{(alternative PDF reader and editor like Foxit)} inta lagu guda jiro.

How to Fix a Blank “Save As” Screen in Adobe Acrobat Reader

Do you see a blank “Save As” screen in Adobe Αcrobat Reader DC or Pro DC? We’ll explain why that happens and how you can fix the problem on both the PC and Mac.

A blank “Save As” screen in Adobe Acrobat Reader shows up when the application has trouble connecting to Adobe’s cloud storage service—a.k.a. the Adobe Document Cloud. The same issue can occur in Adobe Acrobat Pro.

Work through the solutions below, and you should be able to fix the blank “Save As” screen in Adobe Acrobat on your PC or Mac.

Disable Adobe Acrobat’s Online Storage Options

The easiest way to fix the blank “Save As” screen in Adobe Acrobat involves configuring the application to stop loading Adobe cloud services. To do that:

1. Open Adobe Acrobat and select Edit > Preferences (Windows) or Adobe Acrobat > Preferences (Mac) on the menu bar.

1. Select General on the left pane of the Preferences dialog box.
2. Uncheck the box next to Show online storage when saving files. Also, disable the Show online storage when saving files checkbox if you run into the problem while opening files.

1. Select OK to save your changes.
2. Select File > Save As. If the blank screen issue with the “Save As” window appears again, quit and relaunch Adobe Acrobat. If you have any unsaved edits, select File > Save to save them to the original PDF document before you do that.

If you don’t use Adobe’s cloud storage service, stopping it from loading should not interfere with your workflow. However, if you do, try re-enabling the Show online storage when saving files option after a few minutes. Move on with the rest of the fixes if you run into the problem again.

Force-Quit and Relaunch Adobe Acrobat

In most cases, force-quitting and relaunching Adobe Acrobat fixes unexpected problems that crop up in the application. You can do that using the Windows Task Manager or the macOS Activity Monitor.

Windows

1. Right-click the Start button and select Task Manager.

1. Select More details to expand the default Task Manager view.

1. Locate Adobe Acrobat DC under the Processes tab.
2. Select End Task.

1. Repeat for other Adobe-related background processes—e.g., Adobe Acrobat Update Service, Adobe AcroCEF, Adobe Collaboration Synchronizer, etc.
2. Exit the Task Manager.

Mac

1. Open Launchpad and select Other > Activity Monitor.

1. Select Acrobat Reader/Pro under the CPU tab.

1. Select Stop > Force Quit.

1. Repeat for any other Adobe-related processes—e.g., AdobeCRDaemon.
2. Exit the Activity Monitor.

After force-quitting Adobe Acrobat, relaunch the program, open a PDF file, and test if the blank save pop-up issue is gone.

Check the Adobe System Status

If the blank “Save As” screen issue in Adobe Reader DC or Pro DC persists, it’s a good idea to confirm that there’s nothing wrong with the Adobe servers.

Head to Adobe.com’s System Status page using Microsoft Edge, Google Chrome, or another web browser on your PC or Mac. If Document Cloud or the other server categories appear down, wait until Adobe resolves the issue.

Sign Out & Back Into Adobe Acrobat

The following fix involves signing out and back into Adobe Acrobat. That could help the application re-establish a proper connection to Adobe’s cloud storage services.

1. Open Adobe Acrobat on your PC or Mac.
2. Select your profile portrait on the top-right of the window.
3. Select Sign out.

1. Quit and re-open Adobe Acrobat.
2. Sign back in with your Adobe account credentials.

Restart Your PC or Mac

Restarting your PC or Mac is another solution to persistent cloud storage issues with Adobe Acrobat. Do that if you haven’t already and check if the problem recurs.

Note: While restarting a Mac, deselect the Reopen windows when logging back in option to stop macOS from saving and relaunching a malfunctioning Adobe Acrobat application state.

Update Adobe Acrobat to Its Latest Version

Adobe frequently releases updates that resolve persistent issues in Adobe Acrobat Reader and Pro DC. To check for and install pending updates, open the Help menu and select Check for updates. If there’s a pending update, select Yes to install it.

Add Adobe Acrobat As Firewall Exception

Next, ensure that Adobe Acrobat is not barred from connecting online. Here’s what you must do to allow the application unrestricted internet access with the built-in firewalls on Windows and macOS.

Note: If you use a third-party security solution, refer to its online FAQ or documentation for firewall-related instructions.

Windows

1. Open the Start menu and select Windows Security on your programs list.

1. Select Firewall & network protection > Allow an app through firewall.

1. Select Change settings > Allow another app.

1. Select Browse.

1. Visit the following directory and select Acrobat.exe:

C > Program Files > Adobe > Acrobat DC > Acrobat

1. Select Add.

1. Locate Adobe Check DC among the programs list and check the boxes next to Private and Public.

1. Select OK.

Mac

1. Open the Apple menu and select System Settings.

1. Select Network > Firewall.

1. Select Options.

1. Select the Add icon.

1. Pick Adobe Acrobat Reader/Pro DC from the Applications folder and select Open.

1. Open the pull-down menu next to Adobe Acrobat Reader/Pro DC and select Allow incoming connections.

1. Select OK.

Uninstall and Reinstall Adobe Acrobat

The following fix involves uninstalling and reinstalling Adobe Acrobat on your Mac. That should eliminate connectivity issues with Adobe Document Cloud that stem from a corrupt program installation.

Windows

1. Right-click the Start button and select Apps and Features.

1. Select Adobe Acrobat and choose Uninstall.

1. Select Uninstall to confirm.

Mac

1. Open a Finder window and select Applications on the sidebar.
2. Control-click or right-click Adobe Acrobat Reader/Pro DC and select Move to Trash.

1. Enter your Mac’s user account password to authenticate the action.

If the error persists, use an app removal tool like Revo Uninstaller (Windows) or AppCleaner (Mac) to delete Adobe Acrobat before reinstalling it.

Contact Adobe Support

Stopping Adobe Acrobat Reader or Pro from loading Adobe cloud services usually fixes the “Save As” blank window issue. However, if that’s not an ideal solution and none of the fixes above help, it’s time to contact Adobe Support. They should be able to provide additional troubleshooting suggestions based on your PC or Mac setup. Try out an alternative PDF reader and editor like Foxit in the meantime.

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