Waxaad dhowr fayl u dirtay daabacahaaga laakiin ma daabaco wax dukumeenti ah. Waxaad ka hubinaysaa heerka daabacaha gudaha menu Settings Windows^{(Windows Settings)} oo waxa u akhriya " Offline. ” Maxay tani ka dhigan tahay sideese aad u hagaajin kartaa daabacaha ku xayiran heerka offline ee kombayutarkaga^{(fix a printer that’s stuck in offline status)} ? 

Inta badan, printer-ku waxa uu soo baxayaa " Offline " haddii kombayutarkaagu awoodi waayo in uu xiriir la sameeyo qalabka. Tan waxa u sabab ah arrimo ay ka mid yihiin isku xirka fiilooyinka dabacsan, darawallada daabacadaha ee duugoobay, dhibaatooyinka adeegyada nidaamka muhiimka ah, iwm. Raac hagaajinta lagu taliyey ee hoose si aad u hesho daabacahaaga onlayn.

Hubi fiilada daabacaha ama isku xirka ^(Cable)shabakada^{(Network Connection)}

Kahor intaadan u boodin inaad hagaajiso jaangooyada PC-gaaga, hubi in daabacaaduhu si sax ah ugu xidhan yahay meesha korontada laga saaro oo uu shidmay. Madbacadaha bilaa-waayirka ah, hubi in kombuyutarkaga iyo daabacahaagu ay isku shabakad yihiin.

Madbacadaha qaarkood waxay galaan " Hadalka Hurdada^(Sleep) " ka dib daqiiqado waxqabad la'aan ah. Qaabka hurdada^(Sleep) , daabacuhu wuxuu ka soo muuqan doonaa offline-ka kombiyuutarkaaga. Riix badhanka korantada daabacaha (ama badhan kasta) si aad u “toosiso”. Sug^(Wait) dhowr ilbiriqsi oo hubi haddii taasi u beddesho heerka daabacaha oo u beddelo "online" kumbuyuutarkaaga.

Waxaad sidoo kale dooneysaa inaad hubiso in fiilada ku xireysa daabacaha kombiyuutarkaaga ama routerkaaga uu si sax ah ugu habboon yahay dekedda ku habboon. Sidoo kale^(Likewise) , ku xidh printer-ka si toos ah dekedda PC-gaaga, ma dhex mari xudunta USB . Haddii daabacuhu sii wado inuu u muuqdo offline, u beddel daabacaha deked kale oo ku taal kombiyuutarkaaga ama routerkaaga.

Xidhiidhada daabacaha wirelesska, reboot router-ka, oo dib ugu xidh daabacaha shabakada.

Ka hel tilmaamo iftiinka heerka daabacaha^{(Status Light)}

Daaqadaha waxay ku dhejin doontaa daabacahaaga " Khadka tooska^(Offline) ah " haddii ay dhibaato ka jirto qalabka. Hal dariiqo oo sahlan oo lagu ogaan karo haddii ay jirto arrin ku saabsan daabacahaaga ayaa ah inaad hubiso nalalka xaaladiisa. Tusaale ahaan, haddii nalka Wi-Fi ee daabacaha wirelessku uu casaan ka baxo, waxay u badan tahay inay dhibaato ka jirto xidhiidhka Wi-Fi .

Nalalka^(Status) heerka ayaa sidoo kale muujin kara arrimo kale sida cusboonaysiinta firmware-ka ama warqad ciriiri ah oo ku jirta cajaladda. Tixraac buug-tilmaameedka daabacahaaga ama mareegaha wax-soo-saarka si aad wax badan uga barato tilmaamayaasha iftiinka heerka. 

Dami Daabacaha Habka Khadka Tooska^{(Printer Offline Mode)} ah ee Daaqadaha^(Windows)

Markaad sii socoto, waxaad sidoo kale u baahan tahay inaad xaqiijiso in daabacaaduhu aanu ku jirin qaabka "Isticmaal Printer Offline".

1. Madaxa Settings > Qalabka^(Devices) > Printers & scanners oo dooro daabacaha ay saamaysay qaybta "Daabacadaha & iskaanka"

1. Dooro safka furan^{(Open queue)} .

1. Ka dooro daabacaha bar menu-ka oo hubi in "Isticmaal Printer Offline" aan la hubin. Haddii ay jirto calaamad ku xigta doorashada, dooro Isticmaal Printer Offline^{(Use Printer Offline)} si aad dib ugu soo celiso daabacaha khadka.

Dib u bilaw Printer-ka

Haddii aanay waxba ilaa hadda shaqayn, xidh daabacaha, sug hal ama laba daqiiqo, oo dib u shid. Haddii kale, ka saar daabacaha isha tamarta, sug hal daqiiqo, oo dib ugu xidh.

Dib u kabo Kombayutarkaga

Dhibaatadu waxay sidoo kale noqon kartaa cilad ku meel gaar ah oo ku timid nidaamka kombiyuutarkaaga. Ka saar^(Unplug) ama ka saar daabacaha, dami kumbiyuutarkaaga, mar kale shid, oo dib u xidh daabacaha.

Cusbooneysii Firmware-ka Printer-ka

Daabacahaagu wuu xumaan karaa haddii ay dhibaato ka timaad firmware-kiisa. Haddii bug-yaraha firmware-ka uu yahay sababta asaasiga ah ee dhibka, ku rakib nooca firmware-ka ugu dambeeyay ee daabacaha. Waxaad si toos ah uga soo dejisan kartaa cusboonaysiinta firmware-ga daabacaha, mareegaha soo-saaraha, ama software-ka daabacaha.

Daabacaadda cilladaha daabacaha

Haddii aadan weli helin hagaajin aad ku heli karto daabacahaaga khadka, u daa dhibbanayaasha daabacaha^{(Printer Troubleshooter)} inuu ku caawiyo. Waa qalab ku dhex jira oo hela oo hagaajiya dhibaatooyinka daabacaadda ee aaladaha Windows .

1. Tag Settings > Cusbooneysii & Amniga^{(Update & Security)} > Cilad^{(Troubleshoot)} -baaridda oo dooro cilad-bixiyeyaal dheeraad^{(Additional troubleshooters)} ah.

1. Dooro Printer oo guji Run^{(Run the troubleshooter)} badhanka cilad-doonka.

Qalabku waxa uu eegi doonaa adeega Spooler oo uu daabici doonaa safka khaladaadka, waxa uu baari doonaa qaabaynta daabacaha shabakadaada,waxana uu samayn doonaa jeegaga ciladaynta kale. Haddii ay ka ogaato dhibaato kasta oo daabacaha saameeya, waxay ku talin doontaa xalalka ku habboon.

Cilad ku samee Software^(Software) -ka Printer-ka

Noocyo badan oo daabacado ayaa leh software u go'ay oo hagaajiya arrimaha la xiriira daabacaadda kumbuyuutarka. HP, tusaale ahaan, waxa ay haysataa aalad “Daabacaadda iyo Sawirka Dhakhtarka”^{(“Print and Scan Doctor” tool)} kaas oo baara arrimaha daabacayaasha HP ee aaladaha Windows .

La xidhiidh soo saaraha daabacaha si aad u xaqiijiso haddii uu jiro abka nooca daabacahaaga. Si ka sii wanaagsan^(Better) , booqo qaybta " Taageerada^(Support) " ama "Downloads" ee mareegta soo saaraha si aad u soo dejiso abka maaraynta daabacaha.

Dib u bilaw Daabacaada Daaqadaha Daaqadaha Daaqadaha

Daabacaadda Spooler^{(Print Spooler)} waa qayb muhiim ah oo ka mid ah nidaamka awood u siinaya fulinta shaqooyinka daabacan iyo helitaanka madbacadaha qalabka Windows . Daabacahaagu waxa laga yaabaa inuu u muuqdo sidii “ Khadka tooska^(Offline) ah ” haddi aanu shaqaynayn adeega Daabacaadda Spooler ^{(Print Spooler)}U tag Maareeyaha ^(Manager)Adeegyada ^(Services)Windows oo hubi in wax walba ay hagaagsan yihiin.

1. Midig ku dhufo icon Start menu oo dooro ^{(Start menu)}Run .

1. Ku qor ama paste services.msc sanduuqa wada hadalka oo guji OK . Taasi waxay bilaabi doontaa Maareeyaha ^(Manager)Adeegyada ^(Services)Windows .

1. Guji^(Scroll) liiska adeegyada, midig-guji Print Spooler , oo dooro Dib u Bilow^(Restart) .

Maamulaha Adeegyada Daaqadaha^{(Windows Services Manager)} ayaa joojin doona hawsha oo isla markaaba dib u bilaabi doona. Haddii "dib u soo celinta" uu ka baxay liiska macnaha guud, taasi waxay la macno tahay Printer Spooler ma shaqaynayn markii hore. Dooro Start si aad u bilowdo adeega.

1. Mid ka mid ah shay ugu dambeeya: hubi in adeeggu si toos ah u bilowdo. Laba jeer dhagsii adeegga Daabacaadda Spooler^{(Print Spooler)} , u dhig "Startup type" si otomaatig ah^(Automatic) , dhagsii Codso^(Apply) , ka dibna dooro OK .

Madaxa menu-ka daabacaha Windows ( Settings > Devices > Printer & scanners^{(Printers & scanners)} ) oo hubi haddii daabacahaagu hadda online ku jiro.

Beddel Adeegyada ^(Services)Daahfurka Shaqada Windows^{(Windows Function Discovery)}

Haddii daabacahaaga (shabakadda) uu isticmaalo tignoolajiyada Adeegyada Shabakadda ee Aaladaha (WSD)^{(Web Services for Devices (WSD) technology)} , hubi in adeegyada Discovery Function Windows^{(Windows Function Discovery)} uu si sax ah ugu shaqeeyo kombiyuutarkaaga Windows . Adeegyadani waxay ka caawiyaan kombuyuutarkaaga inuu ogaado aaladaha shabakadda.

1. Riix furaha Windows^{(Windows key)} + R , ku qor services.msc sanduuqa wada hadalka, oo tabo OK^(OK) .

1. Hel Hawl-wadeen Bixiyaha Helitaanka^{(Function Discovery Provider Host)} iyo Daabacaadda Khayraadka Daahfurka Shaqada^{(Function Discovery Resource Publication)} .

1. Laba jeer dhagsii Bixiyaha Daah-furka Function^{(Function Discovery Provider)} , Bilow^(Start) adeegga, u beddel nooca "Startup type" si otomaatig ah^(Automatic) , dhagsii Codso^(Apply) ka dibna dooro OK .

1. Ku celi tillaabooyinka isku midka ah ee Daabacaadda Kheyraadka Daahfurka Shaqada^{(Function Discovery Resource Publication)} .

Haddii daabacuhu uu khadka ku jiro, ka saar ama ka saar daabacaha, dib u bilaw PC-gaaga, oo mar kale hubi.

Ka saar^(Remove) oo dib-u - kici daabacaha ^{(Reinstall Printer)}xoqo^(Scratch)

Mararka qaarkood, ikhtiyaarka ugu fiican waa in laga saaro oo dib loo rakibo daabacaha xoqan. Ka saar^(Unplug) ama ka saar daabacaha PC-gaaga oo raac tillaabooyinka hoose.

1. Tag Settings > Devices > Printers & scanners , dooro daabacaha dhibka leh, oo dooro badhanka qalabka ka saar^{(Remove device)} .

1. Dooro Haa^(Yes) ee degdegga xaqiijinta si aad u sii waddo.

Kumbuyuutarkaaga dib u bilow, ku xidh fiilada daabacaha ama ku xidh shabakadaada router/Wi-Fi, oo u gudub talaabada xigta.

1. Dooro Ku dar daabace ama sawir qaade^{(Add a printer or scanner)} oo raac tilmaamaha bogga xiga.

Haddii ay dhibaato kaa haysato rakibaadda daabacaha Ethernet ama wireless-ka, tixraac hagahan dhammaystiran ee isku xidhka daabacaha shabakadda ee Windows^{(connecting a network printer in Windows)} .

Ku rakib Windows Updates

Windows si otomaatig ah ayey u soo dejisaa oo ugu rakibtaa darawaladii ugu dambeeyay ee qalabkaaga. Haddii daabacahaagu uu ku xayiran yahay heerka "offline" sababtoo ah darawal duugoobay ama buggy, rakibida Cusbooneysiinta ^(Update)Windows ee ugu dambeysay waxay xallin kartaa dhibaatada. Tag Settings > Update & Security > Windows Update oo dhagsii badhanka Hubi Cusbooneysii^{(Check for Updates)}

Waxaan kalsooni ku qabnaa in mid ka mid ah tillaabooyinkan uu dib ugu soo celin doono daabacahaaga khadka. Haddii kale, tixraac hagahayaga hagaajinta dhibaatooyinka daabacadaha caadiga ah^{(fixing common printer problems)} . Tababarkan ku saabsan cilad-saarka madbacadaha Wi-Fi-ga^{(troubleshooting Wi-Fi printers)} sidoo kale waa mid mudan in la akhriyo.

How to Get Your Printer Online If It’s Showing Offline

You’ve sent several files tо your printer but it doesn’t print any document. You cheсk the printer’s status in the Windows Settings menu аnd it reads “Offline.” What does this mean and how can you fix a printer that’s stuck in offline status on your PC? 

For the most part, a printer will appear “Offline” if your computer is unable to establish communication with the device. This could be due to factors like loose cable connections, outdated printer drivers, problems with important system services, etc. Follow the recommended fixes below to get your printer online.

Check the Printer’s Cable or Network Connection

Before you jump to tweaking your PC’s settings, make sure the printer is correctly plugged into the power outlet and powered on. For wireless printers, ensure your PC and printer are on the same network.

Some printers go into “Sleep mode” after minutes of inactivity. In Sleep mode, the printer will appear offline on your computer. Press the printer’s power button (or any button) to “wake” it up. Wait for some seconds and check if that changes the printer status to “Online” on your computer.

You also want to ensure that the cable connecting the printer to your computer or router fits correctly in the appropriate port. Likewise, connect the printer directly to your PC’s port, not through a USB hub. If the printer continues to appear offline, switch the printer to a different port on your computer or router.

For wireless printer connections, reboot the router, and reconnect the printer to the network.

Get Hints from the Printer’s Status Light

Windows will label your printer “Offline” if there’s a problem with the device. One easy way to tell if there’s an issue with your printer is to check its status lights. For instance, if the Wi-Fi light on a wireless printer flashes red, there’s most likely a problem with the Wi-Fi connection.

Status lights could also indicate other issues like firmware update failure or jammed paper in the cassette. Refer to your printer’s instruction manual or the manufacturer’s website to learn more about its status light indicators. 

Disable Printer Offline Mode in Windows

Moving on, you also need to verify that the printer isn’t in “Use Printer Offline” mode.

1. Head to Settings > Devices > Printers & scanners and select the affected printer in the “Printers & scanners” section.

1. Select Open queue.

1. Select Printer on the menu bar and ensure “Use Printer Offline” is unchecked. If there’s a checkmark next to the option, select Use Printer Offline to bring the printer back online.

Restart the Printer

If nothing’s worked so far, shut down the printer, wait for a minute or two, and turn it back on. Alternatively, unplug the printer from the power source, wait for a minute, and plug it back in.

Reboot Your Computer

The problem could also be due to a temporary system glitch on your computer. Unplug or disconnect the printer, shut down your computer, turn it on again, and reconnect the printer.

Update the Printer Firmware

Your printer can malfunction if there’s a problem with its firmware. If a firmware bug is the root cause of the problem, install the latest firmware version for the printer. You can download a firmware update directly from the printer, the manufacturer’s website, or via the printer software.

Run the Printer Troubleshooter

If you still haven’t found a fix to get your printer online, let the Printer Troubleshooter help you out. It’s a built-in tool that finds and fixes printing-related problems on Windows devices.

1. Go to Settings > Update & Security > Troubleshoot and select Additional troubleshooters.

1. Select Printer and click the Run the troubleshooter button.

The tool will check the Spooler service and print queue for errors, examine your network printer’s configuration, and run other troubleshooting checks. If it diagnoses any problem with the affected printer, it’ll recommend the appropriate solutions.

Troubleshoot with the Printer’s Software

Many printer brands have dedicated software that fixes printing-related issues on a computer. HP, for example, has a “Print and Scan Doctor” tool that diagnoses issues with HP printers on Windows devices.

Contact your printer manufacturer’s to confirm if there’s an app for your printer model. Better yet, visit the “Support” or “Downloads” section of the manufacturer’s website to download the printer management app.

Restart the Windows Print Spooler

The Print Spooler is an important system component that powers the execution of print jobs and the discovery of printers on Windows devices. Your printer may appear as “Offline” if the Print Spooler service isn’t running. Head to the Windows Services Manager and make sure everything’s in order.

1. Right-click the Start menu icon and select Run.

1. Type or paste services.msc in the dialog box and click OK. That’ll launch the Windows Services Manager.

1. Scroll through the list of services, right-click Print Spooler, and select Restart.

The Windows Services Manager will stop the process and restart it immediately. If the “Restart” is grayed out on the context menu, that means the Printer Spooler wasn’t running in the first place. Select Start to launch the service.

1. One last thing: make sure the service starts automatically. Double-click the Print Spooler service, set the “Startup type” to Automatic, click Apply, and then select OK.

Head to the Windows Printer menu (Settings > Devices > Printers & scanners) and check if your printer’s now online.

Change the Windows Function Discovery Services

If your (network) printer uses the Web Services for Devices (WSD) technology, ensure the Windows Function Discovery services are running correctly on your Windows computer. These services help your computer detect network devices.

1. Press the Windows key + R, type services.msc in the dialog box, and press OK.

1. Locate the Function Discovery Provider Host and Function Discovery Resource Publication.

1. Double-click Function Discovery Provider, Start the service, change its “Startup type” to Automatic, click Apply and then select OK.

1. Repeat the same steps for the Function Discovery Resource Publication.

If the printer stays offline, disconnect or unplug the printer, restart your PC, and check again.

Remove and Reinstall Printer from Scratch

Sometimes, the best option is to remove and reinstall the printer from scratch. Unplug or disconnect the printer from your PC and follow the steps below.

1. Go to Settings > Devices > Printers & scanners, select the problematic printer, and select the Remove device button.

1. Select Yes on the confirmation prompt to proceed.

Restart your computer, plug in the printer cable or connect it to your router/Wi-Fi network, and proceed to the next step.

1. Select Add a printer or scanner and follow the instructions on the next page.

If you’re having trouble installing your Ethernet or wireless printer, refer to this comprehensive guide on connecting a network printer in Windows.

Install Windows Updates

Windows automatically downloads and installs the latest drivers for your devices. If your printer is stuck in “Offline” status due to an outdated or buggy driver, installing the latest Windows Update could resolve the problem. Go to Settings > Update & Security > Windows Update and click the Check for Updates button.

We’re confident that one of these steps will get your printer back online. Otherwise, refer to our guide on fixing common printer problems. This tutorial on troubleshooting Wi-Fi printers is also worth a read.

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