Qalabka dusha sare^(Surface) waxaad ka soo iibsatay Bakhaarka Microsoft^{(Microsoft Store)} onlayn, laakiin ka dib markii aad gacanta ku dhigtay, alaabtu sidii loogu talagalay uma shaqaynayso. Markaa xaaladan, waxaad la yaaban tahay sida loogu soo celiyo Microsoft adigoo rajaynaya inaad hesho lacag celin ama Dusha^(Surface) cusub .

Soo noqoshada uma fududa marka la barbar dhigo in aad dukaanka soo gasho oo aad iska tuurto alaabta dusha sare ee cilladaysan. ^(Surface)Waxay u baahan tahay xoogaa shaqo dheeraad ah oo dhinacaaga ah, laakiin taasi way fiican tahay sababtoo ah ma adka, markaa raac talaabooyinka hoose ee aan soo bandhignay.

Maskaxda^(Bear) ku hay in aad u isticmaali karto tillaabooyinkan shay kasta oo lagu iibsado Bakhaarka Microsoft^{(Microsoft Store)} . Iska^(Just) hubi in la iibsaday ka hor 30-kii maalmood ee la soo dhaafay, haddii kale software-ka weyni kuma siin doono soo celinta waxaana lagaa tagi doonaa adigoo feeraysanaya gidaarka qolkaaga jiifka.

Sida aaladda Surface loogu soo celiyo ^(Surface)Microsoft

Marka hore, waa inaad gasho bogga taariikhda^{(Order history page)} dalbashada si aad u codsato soo celinta^{(request a return)} . Dhammaan alaabooyinka oo dhan uma qalmaan soo celinta, laakiin waxaan boqolkiiba boqol hubnaa in alaabta dusha sare ay wanaagsan tahay in la tago ee ha ka welwelin dhinacaas.

Waxaad u baahan doontaa inaad raacdo tilmaamaha shaashaddaada si aad u hesho calaamadda rarida ee horay loo bixiyay si aad uga caawiso soo celinta qalabka. Hadda, marka Microsoft ay hesho shayga, waxay samayn doonaan hal kormeer oo u dambeeya si ay u xaqiijiyaan inay u qalanto soo celinta. Waxay soo diri doonaan dusha sare^(Surface) oo beddela ama waxay soo saari doonaan lacag celin isla markiiba.

Waa inaan tilmaannaa in qof kastaa uusan u janjeerin inuu helo calaamadda rarida ee horay loo bixiyay. Haddii aad ku dhacday qaskan nasiib darrada ah, markaa waxaan kuu soo jeedinaynaa inaad la xiriirto Taageerada Microsoft^{(Microsoft Support)} si aad u hesho caawimo dheeraad ah.

Maxaa ku saabsan software ama alaabta dhijitaalka ah?^{(What about software or digital goods?)}

Waxaa suurtogal ah in laga iibsado badeecooyinka dhijitaalka ah Bakhaarka Microsoft^{(Microsoft Store)} . Software-ka sida Microsoft Office , Visual Studio , iwm, kaliya ka saar adiga Windows 10 kumbuyuutarka. Sidan samee adiga oo riixaya Windows Key + I si aad u bilowdo abka Settings , ka dibna u billow qaybta ^(Settings)Apps , oo ugu dambayntii, hel abka oo dooro Uninstall .

Talaabada xigta waa in aad gasho bogga taariikhda dalbashada oo aad doorato Codso ^(Order)soo laabasho^{(Request a return)} . Boggu waa inuu ku ogeysiiyaa haddii aad u qalanto soo noqoshada. Hadda, marka codsiga soo celinta la aqbalo, Microsoft waxay kuu soo diri doontaa lacag celin.

Dhanka alaabta dhijitaalka ah sida abka, filimada, bandhigyada TV-ga, iyo buugaagta, laga soo dejiyay Bakhaarka Microsoft^{(Microsoft Store)} , kuwani maaha kuwo la soo celin karo ilaa aad ku nooshahay xaalad dalka ka mid ah oo sharcigu sheegayo inay ku jiraan.

How to return a Surface device bought from the Microsoft Store online

You pυrchased a Surface device from the Microsoft Store online, but after getting your hands on it, the product is not working as intended. So in this situation, you’re wondering how to return it to Microsoft in hopes to gain a refund or a new Surface.

Returning is not as easy when compared to just walking into a store and dropping off the defective Surface product. It requires a bit more work on your part, but that’s fine because it’s not difficult, so just follow the steps we’ve laid out below.

Bear in mind that you can use these steps for any item purchased via the Microsoft Store. Just make sure it was bought before the last 30 days or else the software giant won’t grant a return and you’ll be left fisting the wall in your bedroom.

How to return Surface device to Microsoft

First up, you must sign into the Order history page to request a return. Not all items are eligible for a return, but we’re 100 percent certain the Surface products are good to go so worry not on that front.

You’ll need to follow the instructions on your screen to get a prepaid shipping label to aid in the return of the device. Now, once Microsoft receives the item, they’ll make one final inspection to confirm its eligible for a return. They’ll either send a replacement Surface or issue a refund right away.

We should point out that not every tends to get a prepaid shipping label. If you’ve fallen into this unfortunate mess, then we suggest contacting Microsoft Support for additional help.

What about software or digital goods?

It’s possible to purchase digital goods from the Microsoft Store. For software such as Microsoft Office, Visual Studio, etc, just uninstall it from you’re Windows 10 computer. Do this by pressing the Windows Key + I to launch the Settings app, then venture off to the Apps section, and finally, locate the app and select Uninstall.

The next step is to sign into the Order history page and choose Request a return. The page should let you know if you’re eligible for a return. Now, once the return request is accepted, Microsoft will send you a refund.

As for digital goods such as apps, movies, TV shows, and books, downloaded from the Microsoft Store, these aren’t refundable unless you live in a state of the country where the laws say they are.

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